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O'Reilly Auto Parts

2.8 (6 reviews)
Closed • 7:30 am - 9:00 pm

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Auto battery and fluid recycling

Vehicle battery testing

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Foundation Chevrolet

Foundation Chevrolet

(172 reviews)

I cannot say enough wonderful things about Kenzie, the Service Manager at Foundation Chevrolet…read more From the very beginning, she has been kind, welcoming, compassionate, incredibly communicative, and an absolute pleasure to work with. This has been one of those experiences that genuinely reminds you how much of a difference the right person can make when you are dealing with a stressful situation. My vehicle needed an extensive repair, and there were multiple moving pieces involving my warranty company, the dealership, transportation, and our family logistics. Kenzie stepped in and went ABOVE AND BEYOND at every single turn. She personally helped advocate for me to make sure my warranty was honored at Foundation Chevrolet and facilitated multiple calls between me and my warranty company to help get everything worked out. She never made me feel like I was an inconvenience or just another service appointment. She kept me informed throughout the entire process, communicated clearly and consistently, answered every question I had, and made sure I understood what was happening every step of the way. What really stood out to me, though, were the little things that she absolutely did not have to do. I have two small, very busy toddlers, and when we were figuring out all of the logistics, Kenzie even offered to help take the car seats out of my vehicle for me. As a mom, that small gesture meant SO much. It showed me that she wasn't just thinking about the repair. She was thinking about me and my family and how she could make an already stressful situation easier for us. She also helped facilitate my rental car and made sure we had transportation while my vehicle is undergoing such an extensive repair. She took what could have been an incredibly frustrating and overwhelming experience and made it feel manageable from beginning to end. Customer service like this is RARE. Kenzie genuinely cares about the people she is helping, and it shows in everything she does. She is professional, proactive, patient, thoughtful, and incredibly good at her job. Foundation Chevrolet is incredibly lucky to have her as a part of their service department. Kenzie, THANK YOU for advocating for me, for taking so much off my plate, for keeping me informed, and most importantly, for treating me and my family with such kindness. You have earned a customer who will absolutely remember this experience and recommend you to others. If you are bringing your vehicle to Foundation Chevrolet for service, ask for Kenzie. She is exactly the kind of person you hope to have in your corner when something goes wrong with your vehicle. 10/10. Five stars isn't enough. I cannot recommend her highly enough!

Service department deserves zero stars. Broken promises. Zero communication. I spent over $13K on…read moreservice and Ive been back 3 times for check engine lights with no resolution. I made a specific appointment just to get it diagnosed again and my truck was parked in a back lot and ignored, then blamed on the tech. I should have read these reviews first - you can tell by their lame canned responses no one takes ownership of these poor experiences.

O'Reilly Auto Parts - autopartssupplies - Updated October 2026

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