Shout-out to the young man who refilled the air in my tires! On a freezing cold Colorado day, the lines for "free air" at tire shops were naturally loooong so being greeted by a friendly face was a treat. I haven't used this Discount Tire for any other services, but because of my positive interaction, this brand building tactic seemed to work! read more

An hour into my 11:15am appointment for a tire change over, they have done literally nothing. Bring a lunch and a long book.

UPDATE: brought to managers attention and they corrected it immediately. Come in for routine tire rotation on the tires this shop sold me. 2nd time in. I drive a Superduty with 60psi in front and 80psi in rear. They fail to fill tires to spec, or reseat the TPMS sensors so the truck is reading the wrong PSIs in the wrong tire. They also never did a correct rotation and simply moved all tires one place to the right in a clockwise fashion. On top of that, some guy thought that jacking up a 4ton truck by the shock mount was the smart thing. Every time I am here there is so idiotic move done by undertrained techs with no oversight read more

Discount Tire - Bad PSI - Tires Near Me - Arvada, Colorado

Getting the new tires on the Nissan winter is coming let's get ready people great service, friendly atmosphere bottles of water in the waiting room. Bathrooms are very clean which is a big plus for me and yourselves. Lol Andrew has been here as long as I can remember.... Well, maybe not that long They've always done a wonderful job. I love the drive up area to get your tires checked and filled to great great idea don't forget to use discount for your next tires. Thanks For The Read Until Next Time..... read more

Discount Tire - All the bays are occupied - Tires Near Me - Arvada, Colorado

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Weston is the man excellent customer service!!! And very knowledgeable about tires and mounting them!! Go see him

I went to the store in person to schedule my appointment, and at no point did the employee inform me that you don't do alignments. When I arrived on the day of the appointment, I was told last minute that you don't perform alignments and only swap tires. That was already frustrating, because it means that even if I changed the tires there, I would still have to waste more of my time going to another shop just to get the alignment done -- something the person who scheduled my appointment easily could have told me beforehand. Then, when it was finally time to swap the tires, you couldn't do the service because you didn't have the key to unlock the wheel locks. That made me even more frustrated, because from the very beginning you knew the make and model of my car and could have informed me that you didn't have the necessary tool to perform the service. So I ended up wasting my time, my energy, and driving all the way there for nothing. If I had known this from the start, I would never have booked the appointment with you. This was a lack of professionalism and consideration for your customers. Please make sure customers are informed about basic stuff in advance. read more

Would've been a five star visit except when I got back to pick up my car they had parked it in the Shell Customer parking lot next door where it explicitly says if you're not a Shell customer and you park there you'll get towed. What made it worse is that a gasoline semi truck had pulled up behind my car so I couldn't leave. I had to wait an additional 30 to 45 minutes for the semi truck to finish what it was doing and move after I had already waited an hour and a half to get my tires changed. Do people not read signs or use their brains anymore? read more

Discount Tire - Tires Near Me - Arvada, Colorado

Not one to ever complain about service. However, I waited over 30 minutes for someone to come talk to me and help me at the tire pressure stand. Employees kept looking over at me waiting to get service, but just continued to talk amongst themselves. After about 20 minutes, I called and was put on hold for 5 minutes. After that, they ended my hold and hung up. I called back multiple times but was never answered again. The person in front of me was helped right away, but I was not. Tried to be patient but after a certain amount of time, I could see they did not respect my time. While i understand that this specific service is free, they should still put in the effort to help those needing this service. I've never had a problem like this at any other discount tire I have been to. Will not come back to this one again. read more

I do t hand put 5 stars often but Dylan was amazing!!! My husband got a flat tire and brought his car to Discount Tire where he original bought his tires from. He showed up and Dylan was great about special ordering a replacement tire since he has Snow tires on. We came back the next morning with his other tires and they put them on for him. Dylan helped me get the tires out my car. Showed me the mail that caused all these issues and kept us informed throughout the whole process. The communication is amazing! read more

Discount Tire - Tire with nail - Tires Near Me - Arvada, Colorado

Most outstanding customer service store out there and I don't just mean of discount tire stores. They are fast, responsive, professional, honest... you name it. I unfortunately had to get tires from Costco as an emergency y on a road trip and Costco had been a mess. Have bought all of my tires except for this one set at discount and I will never go elsewhere as long as I'm able. Thank you discount for always being a fantastic company. read more

I needed brakes and tires ony Toyota 4 runner and Eric Johnson was absolutely amazing, not only did he provide exceptional service but he also answered all my questions. I won't go anywhere else when my car needs service Eric is our go-to guy read more

We were on vacation when our "low tire pressure" indicator came on. Thankfully we were just a minute from Discount Tire. We explained what happened and they said they would try to get us in as soon as the could but would likely have a 2 hour wait since it was Saturday and they were really busy. They saw we were on a family vacation and worked really hard to get us in - everyone on staff was polite, professional and moved very quickly. They showed us a large chunk of metal that our tire picked up and gave us our options to take care of it. We were back on the road within an hour! We were truly amazed. We would highly recommend this place! read more

The staff here are kind and hardworking. Always stop by here for tire needs. Such a great business

I had a appointment for 9:20am I needed my car tires switched from the summer to winter new tires I bought there. They blocked in my car. Made me wait for them to load the semi. We waited until 2:20pm. It took them 5 hours to switch the tires. They called someone else about my car and the changes they had to make they put on a lug nut kit that I didn't want. They switched my car info into some one else's name. Someone who has nothing to do with me. Give sensitive information to someone else about my car. They are disorganized they lost my old tires I eventually found. They did a terrible job. I watched them ignore my car to work on other cars. It should not take 5 hours and an apointment to switch tires that are there brand. read more

Made an appointment and got checked in within 5-10 min which was good considering how slammed they were. Got done in 1 hr, including balance. Upsold on windshield wipers, which I needed to do anyway, but I just pulled up some wipers on amazon, and they matched it so that it was actually cheaper for them to do it than for me to do it myself. Also a lot of food etc. nearby while you wait. Only minor complaint is I asked for my two tires with best tread to be mounted in the front, but they instead just rotated them from where they were marked as previously mounted, which they told me afterwards is their standard practice. So my drivers side has the two good tires. Best price compared to 4 other shops I called, I'll be back in the spring. read more

Dylan was excellent! He was very sweet and knowledgeable, and helped get my tire done when I was in a hurry! great service!

New tires installed. After paying I noted almost 200.00 added to my bill for road hazard insurance. I asked the salesman he said it was common but never asked me before I paid my bill! What a bunch of scam artists! Own 3 vehicles, always bought tires from Discount but will probably look elsewhere next time. read more

I was in Olde Town Arvada for a chocolate festival and when I got back to the car I saw that one tire was completely flat. Fortunately, I had a portable pump in the car and was able to pump the tire up enough to make it to Discount Tire. Luis spotted a screw in the tire. I must've ran over it in the Arvada parking lot. Luis was able to get me a new reasonably priced tire and get me in and out quickly. Luis has a great personality and was a pleasure to work with. read more

This location has never in this history of ever been able to repair a tire for me but they can definitely try to sell me one of theirs AND have some type of issue if you didn't get your tires from them. I was in a pinch and hoped I could go to them for a quick fix on a brand new tires. I was put in the same situation last year. Since I live close, I guess out of laziness I keep resorting to Discount but this is definitely the last- it's a waste of time. read more

I had an appointment at 3:30pm today! An hour later my car is still in the same spot it has been in since I pulled up!! Why have an appointment?! If you can't do it at that time don't say you can! Busy or no, make it realistic! This is exactly how I wanted to spend my afternoon. This will be the last time I come to this Discount or possibly any Discount. This is the second time this has happened at this location! I would have given no stars if that were possible but Nick was decent on Saturday! This keeps getting better. After taking to a person at the counter I was told I would be next and another car was was pulled in in front of me. read more

Discount tire helped me with diagnosing the issue with my leaky tire. there was a screw in the tire; they removed tire, patched wheel, and I was good to go again. Quick ordeal. read more

Five stars! I have NEVER been to such a well managed well oiled machine of a tire store. Super clean inside and extremely professional service. I felt like I was watching a professional NASCAR pit crew at work. Truly amazing in their efficiency. Love that there is a viewing window so you can watch too! read more

The manager, Tyler, at the Discount Tires for which I wrote a 1-star review contacted me, apologized, and offered fair compensation for the problem described. I thank him and will continue to purchase from Discount. read more

Traveling through Arvada and noticed a nail in my tire, which turned out to be a non fixable tire. Benjamin came right out, looked at the tire and tried to order it. When determined that the new tire wouldn't be here for a few days, he came right out to the parking lot and put the spare on for me so I could get home safely. 10/10 recommend! Thanks Benjamin! read more

This review mainly only applies if you have Costco but also just to let you know these sneaky fucks will lie to get you in the door. Spoke to someone on the phone to make appointment and make sure price online matches Costco price. Then when I arrive it cost $100 more because they add the warranty per tire at the store. I told them my price at Costco and they assured me on the phone it would cost the same in store but when I arrive if I don't pay the extra then I get no warranty. Costco that IS included in the total price. I was told it was here as well with the price match and now I don't have time before my trip to cancel this and have an appointment made at Costco. Fuck You discount tire for not being honest I really could have used that extra money this holiday season. read more

This place has genuinely good customer service. They do sales, so of course you're going to get some upsells (you really need 4 new tires, not one). But, they will never lie to you and they will always come up with a creative solution for your low budget sitch. Most recently I came in with a flat that had been "repaired" on the fly and needed to be replaced. Knowing both front tires could be in better shape, I replaced both and asked about keeping the less shit-show tire as a full size spare. Not only did they recommend the cheapest wheel that would fit my vehicle and tire, they asked an employee who lived near the store where it was available to pick it up on his way in to work the next day for me. Just good people selling a good product. read more

I waited to get my air checked for 15 minutes and no one even attempted to come and check the air. This location only wants to deal with you if you are buying tires. Bought tires for 30 years here...no longer. read more

I had a tire blow out on a pothole and needed new tires ASAP. The store took twenty minutes to answer the phone, when I finally got through I was thrilled to know they could get my car in and tires changed that day. I arrived at 2:30 and was told by Diego the car would be ready by 6:30, mostly likely before, but show up before 6 as they close then, and to track my car's progress from a link they text me if they get done sooner. The link worked for about 15 minutes and from there I was in the dark. Since their phone line just rang and rang, I showed up before 6 to find my car hadn't moved, bad sign. I spoke to Andrew, he assured me my car was one of the next ones up and I'd be ready to go a little after 6:30. It left me handcuffed to them as my wife had to leave and hope they'd be done as they assured me so I can watch my daughter recital at 7. Come 7, my car finally got on the rack, I missed the recital. None too happy with false assurances from Andrew, the poor communication from start to finish, and the lack of detail (took my matching gray tire caps and threw on standard black caps that don't match the rims). read more

Have came to this Discount Tire a number of times and will continue to come back to this location whenever I need my tires worked on. The first time I came, I had a nail in my tire. They patched the tire, put air in the rest of my tires and sent me on my way within 15 minutes and did not charge me a dime. The service has been similar each visit I have came back for. They will not try to oversell you and will ensure that speed and care of your tires are top priority. read more

It seems so rare to be able to leave a great review unfortunately, however this location deserves it! Outstanding service, good value, great customer service! I have been and will continue to be a long term customer!! read more

I am a long-term customer of Discount. I was in a pinch. My wife's KIA had a leaky front tire. I took it in for her without an appointment on a Friday, because it was deflating faster and was a hazard. It was my carpool day, plus we were scheduled to drive that night to Colorado Springs for a softball tournament early Saturday. I was told "90 minutes to 2 hours, you have 12 ahead of you." I explained my desperation, and the staff made it happen in one hour, 10 minutes. Tire fixed, kids picked up on time and safely traveled to the Springs! Best products, sure. Best prices, no doubt. Best service? Without question! Thanks, Discount! read more

I've been coming to this location for many years and have never had a bad experience. Being able to make an appointment makes it a quick, painless experience. One tip if you are buying online - the website prompts you to enter the tire size info from the manufacturer's sticker inside your door. If the knucklehead who owned the car before you put the wrong size tires/wheels on, that info won't help you. Verify on your actual tire before finalizing your purchase. This happened to me, but the rep was able to find me a good in-stock alternative to what I bought. I actually got a little bit of a refund. read more

Too many people use this place because of its excellent service. Best to book in advance but if not - they fit you in. Excellent service! read more

Went in today because I had a flat tire stood there over 2 1/2 hours got a brand new tire left within 20 minutes and it was at 15 pounds. No longer could drive my car and have to wait until Monday. Service sucks. read more

Discount Tire - Shows the tires almost flat - Tires Near Me - Arvada, Colorado

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Unfortunately, I had a flat tire and I needed to come in to see if my tire could be patched without an appointment. The attendants were really helpful and nice and were able to see me after a reasonable wait time. They gave me good information and mentioned they privet match for tires. The waiting room had a lot of space and was clean. read more

This is my second favorite discount tire location in the area. My first favorite is still the Wheat Ridge location, which is just a couple miles south of this one. What I like about this location, is that it is conveniently located next to other businesses, so it is easy to kill an hour while you wait for work to be done. The parking lot is significantly larger than some, although it has quite a few pinch points while trying to move through it. This is not helped by the people who tend to block the fire lane. The service I have had here is friendly, as per normal, at discount tire. Also, the pricing is quite good as one would expect. I have generally had excellent service here. If I had one small complaint, it would that be that upon my most recent visit they did not double-bag my changed out summer tires as requested. read more

I feel the need to update my 5-Star 9-YEAR OLD review. This Discount Tire saves the day...again. After the shop I was going to use to swap my tires completely messed up my appointment and offered to reschedule 2 weeks after, these guys took me up as a walk-in with a more than understandable 1.5 hrs wait. Honestly, this shop's manager and staff needs a raise for their constant and amazing customer service. 9 years and counting and I am yet to find something to complain about. Kudos to all the team! read more

Discount mounted 4 different tires, all the wrong size on my car. They lost my new tires, attempted to defend mounting the 4 different tires, 2 of which had sidewall damage that made them unsafe to drive. Complete and utter incompetence. read more

I have gone here before and am always impressed with the service - fast, courteous, friendly, informative. I drive 7 miles from my home to do business with these people. Never have I seen them short staffed and in this current economic environment, that is a testament to how the managers take care of the crew. Five stars all around. read more

I stopped by to have the air checked in my tires cause I knew one of them was low. Dylan took the time to explain to me what was going on with my tires as I had two of them replaced a year ago, but he recommended having all four replaced. He was very polite took his time explaining things to me. read more