good service even when things don not go like they aresuppoesed to. i will continue to use the shop…read morefor service,always john muhs

Took my car in to get it checked for a "long distance road trip." Diagnostic alone costed $195,…read morewhich I thought was incredibly high compared to other locations I've done that at. Mechanic recommended fixes for the long road trip, we had them completed and picked up the car with seemingly no issues. We were slated to leave the next morning at 5am, so we woke up at 3am to get ready and take the dog out on a walk, where we discovered the splash guard hanging completely on the ground underneath the car (first image + video below). So we had to delay our trip out by 2 hours just to bring it back in. Told them my frustrations with having our travel delayed, and wasn't really met with any sort of apology / compensation. Finally get back out on the road, and when we arrive at our destination the next morning, we noticed a scraping noise when hitting some low bumps. Looked under the car and see that part of the guard underneath is held together with a zip tie! (Second image + video) Absolutely insane work. Completely disgusted with the shoddy work and the lack of attention + care.

Thanks Top Edge Automotive for your awesome service. Our 2007 BMW 328i needed a new serpentine belt…read moreand they were able to complete the job in 24 hours. They completed the job at the price Mark quoted us over the phone which was reasonable. They communicated with us through the whole process and were very friendly. I also liked that they could clean the engine bay for $75. We will use this shop any time we need service.

Too expensive and didn't call back about status of car. They didn't look at it the day it was…read moredropped off and they were going to keep it for the weekend with out looking at it.

They do great work and are honest and upfront about cost. Always a good experience! Wes deals with…read moremy home garage fails and comes through for me!

I just got back from taking my car to Wesley Automotive and am so pleased with the quality of…read moreservice. They were able to trouble shoot the problem with my bumper and get me back on the road in no time! Wes and the team are always super friendly and personable. This auto shop is easily the best value for money! 10/10 customer service!!! Highly recommend this friendly neighborhood autoshop!

I was about to schedule a service for our Audi and noticed the negative review asserting that West…read moreHighlands Auto Repair had been dishonest, our experience was the complete opposite. We've had multiple great experiences with West Highlands Auto Repair. We got quotes from other shops about nonexistent issues. West Highlands Auto Repair examined the car and showed us there were actually no issues. I've been here for multiple other small issues and they have always done a great job. I highly recommend them. Honest, quality work is what I have experienced.

I asked for a specific check on my car, but the lady at the front desk kept referring to their…read more'process', which was a waste of time and cost based on what I already knew. I felt like they were trying to take advantage of me and charge me for unnecessary work, so I cancelled my appointment and walked out. Got the work I needed done elsewhere and skipped the unnecessary work because of the shops inflexibility to modify their process at the request of the customer.

The engine light came on while I was at emissions testing my car failed. I went by Qualrty Auto,…read morespoke to EZ, what a nice kind guy! He said let's takeca look at it,he made an adjustment in the computer,didnt charge me a cent ,told me go back to emissions. The darn light came on again. I made an appointment it went into the shop, it was fixed,passed emissions and the price was very reasonable. I'll never take my car anywhere else. I trust this shop totally to work on my 2017 Chevy Cruz ​

I have been a customer for some time now. On this visit I brought in my son's car for some much…read moreneeded maintenance. Ez called to let me know that they found a worn part while working through the repair and I authorized that addition to the fix. I was contacted promptly when it was completed. We were unable to pick it up until Monday morning, which was not a problem. My son and I popped in and I was walked through all that was repaired. I appreciate there is no upsell, just what is needed. My son commented that his car is driving so much more smoothly now and the sounds he had been experiencing are now gone. Highly recommend!

Shocks, struts, power steering pump, wheel bearings and new staring assembly…read more Excellent service, excellent work Worth every penny

I've been coming to this shop for a while now, and I keep going back for good reason. The mechanic…read moreexplains exactly what's wrong in real detail, never tries to oversell, and is upfront about what needs to be done now versus what can wait. The updates to my vehicle takes some follow up, but the work and honesty are worth it.

I brought my car in because my highest priority was diagnosing and repairing the check engine light…read moreso I could complete my emissions test and finally renew my expired registration. I made that very clear when I scheduled the appointment, dropped the car off around 8:30 a.m., and again explained that I needed the vehicle back by 2:00 p.m. because I work a night shift. I specifically asked that this be prioritized. Around 11:30 a.m., I received a call that my car was ready. I was then told that the check engine light--the primary reason for my appointment--had not been repaired. After reading the code, they determined the required part would need to be ordered, and I would need to bring the car back on Thursday or Friday. My frustration isn't that the part had to be ordered. I understand that no one can know exactly what's needed until the vehicle is diagnosed. My frustration is the lack of communication. If I had been told when I dropped the car off that there were six vehicles ahead of me and that my priority repair likely couldn't be completed that day, I could have made an informed decision to either leave the car or take it somewhere else. Instead, I lost most of my day and still left without resolving the one issue that brought me in. To Jeff's credit, he reduced my bill by about $30 for the oil change and diagnostic, which I appreciated. However, clear communication at the beginning would have been far more valuable than a discount afterward. Another issue during checkout genuinely concerned me. When I signed electronically to pay for the oil change and diagnostic that had been completed, the system automatically applied my signature to a separate estimate for the future check engine repair. I had not approved that repair. The part still needed to be ordered, and I hadn't even decided whether I would return to have the work done. What made me uncomfortable was that the estimate already contained authorization language stating, "I hereby authorize the repair work..." even though I had never authorized those repairs. In my opinion, signing for completed work should not automatically place a customer's signature on a separate estimate for work that has not yet been approved. An estimate is not the same thing as authorizing repairs. I raised this concern directly with Jeff because he is the owner. Instead of acknowledging why a customer might question seeing their signature on an unapproved estimate containing authorization language, I felt my concern was dismissed. Whether this is a software issue or an internal process, I believe it should be corrected. A customer's signature should only appear on an estimate after that customer has actually approved the proposed repairs. Because I had not authorized that repair, I asked that the estimate be marked "Canceled" before I left. I simply was not comfortable leaving with my signature attached to an estimate I had not accepted. I also learned that Jamie is no longer with the company. She was organized, detailed, proactive, and customer-focused. Looking back, I now realize how much she contributed to the overall customer experience. Since her departure, the communication and coordination no longer feel like they once did. Jeff has always done quality mechanical work on my vehicle, and I still believe the shop is fairly priced and doesn't try to sell unnecessary repairs. However, today's experience showed me that good mechanical work alone isn't enough. Communication, appointment management, and administrative processes matter just as much. Unfortunately, I no longer have the same confidence in the customer experience. UPDATE: Long-time customer correcting factual inaccuracies in the owner's response. Due to character limits, my complete response, call log, Uber timeline, voicemail, and supporting documentation are attached as screenshots. I also encourage readers to review the owner's responses to other critical reviews before forming their own opinion. Summary: Owner states I was "45 minutes late." My attached call log and Uber timeline document the actual timeline. At 8:08 AM, I called, explained my emergency, and asked whether I should reschedule. I was told, "No, go ahead and come in." My review was never about parts availability. It was about communication and concerning administrative practices. An estimate is not an authorization. Automatically transferring a customer's signature onto an estimate does not resolve my concern--it explains it. After my review, I received a voicemail stating the shop would no longer repair my vehicle. I respected that decision. Technical ability was never my concern. Communication, administration, and handling of customer feedback were. Please read the attached screenshots for the complete timeline and supporting documentation.

Best mechanic in the state. I will never go anywhere else if I can help it. They diagnosed an…read moreengine issue years before anyone else caught it, and I would probably still have that same car if I didn't start going to a mechanic closer to my house who "fixed" the problem and then misdiagnosed it. My family has been taking cars to Dave's for years, and my family has decades-old cars that still run great. Everyone here is honest too. They had the opportunity to sell me thousand-dollar fixes that I was ready to pay for, but they're the kind of people who say "let's try an oil change first." Recently, I had a personal issue and had to leave my car there for quite a few days, and they were communicative and accommodating while I figured out a way to come get it. They even gave me advice about the DMV that saved me some major hassle. Their prices are competitive too, and I would still come to Dave's if they weren't. I can't speak highly enough of this place.

I have taken my cars and my brother in laws vehicles to the Lee Myles shop in Northglen for the…read morelast two years. They do an excellent job, are easy to speak with and will take the time to explain things professionally. The mechanics at Lee Myles fixed a antifreeze leak the first time when a nearby large multi-state garage couldn't fix it after three tries.

My daughter and I greatly appreciate having a mechanic that we ladies can take our cars to. From…read morebasic maintenance to the big problems, Eric and his team have taken great care of our cars and our wallets. Like many people, we have older cars that need preventative maintenance to keep them running. They work with us as what has to be fixed now and what can wait a little. Everything is done in a timely manner with good communication. We highly recommend Lee Myles Auto - Northglenn when you need a trustworthy mechanic.