I asked for a specific check on my car, but the lady at the front desk kept referring to their…read more'process', which was a waste of time and cost based on what I already knew. I felt like they were trying to take advantage of me and charge me for unnecessary work, so I cancelled my appointment and walked out. Got the work I needed done elsewhere and skipped the unnecessary work because of the shops inflexibility to modify their process at the request of the customer.

Their customer service is seriously flawed. I called 4 times and got 4 voicemails with 0 call…read morebacks...however, I did receive about the 5th annoying reminder to extend my warranty with them...now why would I do that?? They are horrible, their sales manager didn't even ring me back. They are quick to sell and terrible thereafter...ps...Do NOT purchase a vehicle with Ford Sync 3, it is brutal. Extremely flawed.

Do not recommend. They did not recognize a vehicle and work they did previously and attempted to…read morecharge for the same issue. They misquoted me as saying "just get the car running" instead of getting it drivable. The. They contrived a bogus recall story and passed us off to a dealership when there was no recall just cause they didn't want to own up to their bs.

This is an amended review:…read more After I posted my Yelp review for Applewood Auto Care, I received a call from someone who identified himself only as Sam, who told me he was a District Manager with Applewood Auto Care. Although the Better Business Bureau web site shows that the business is a corporation, Sam assured me that Applewood Auto Care is not a corporation. Sam wanted to make it clear that they did nothing to cause my car not to start, but he couldn't explain how I was able to start my car and drive it to their shop. The auto shop that ultimately repaired my car said that, as they didn't know what Applewood Auto Care did during servicing, they had no way of knowing why the car wouldn't start, other than the fact that the timing chain needed to be replaced. Therefore, I amend my review of Applewood Auto Care to say, I have no proof that Applewood Auto Care did anything to exacerbate my car starting problem. In my original review, I didn't mention that Applewood Auto Care billing is awkward and unnecessarily confusing. Their oil change coupon special showed a price of $59.95, but no where on my bill was the $59.95 amount. Though a discount was applied, the bill included an unexplained "Fees" amount. Applewood Auto Care did demonstrate an interest in addressing my concerns, and even offered to perform a future oil change free of charge. Sam's reluctance to uniquely identify himself by refusing to reveal his last name was unprofessional and paranoid. Though Applewood Auto Care diagnostics were thorough and well documented with photos, overall, their prices for repair work are high, especially their estimate for replacing the timing chain. Their billing accounting needs to be better documented and more straightforward! Therefore, I cannot justify anything more than a "could've been better" rating for this auto shop

Long review ahead (TL;DR: We do NOT recommend Hannah's Mastertek because Mike, the owner, has…read moreterrible communication and caused just as many problems as he fixed.) On Wed 9/11, our car broke down and we had it towed to Hannah's Mastertek because it's the closest auto/body shop to us. Mike, the owner, didn't call us when it arrived. I think the car must've arrived at the shop not too far off from closing time, but I still think the professional thing to do would've been to let us know that the car got there okay. On Thu 9/12 we flew out of town, and my husband was playing phone tag with Mike all day. On Fri 9/13 my husband finally got ahold of Mike, who told him we needed a new engine. We gave Mike the go-ahead to start that process later in the day. They're closed on weekends (strange for an auto/body shop), so we didn't get to talk to Mike again until Mon 9/15 upon our return. He told my husband that the replacement engine should come by Thu 9/18. That week, things seemed to be fine. My husband went out of town, but I stayed home. On Tue 9/23 I started playing phone tag with Mike, and when I eventually reached him, he said it could be ready that evening or the next day. I requested to have the car fixed by that evening because I would be going out of town again the next day and still needed to drop off our pet at the pet hotel. Later that day, he called saying it wouldn't be ready until the next day, but that he would come in at 7am and have it ready by 8. On Wed 9/24 I called Mike around 9am and had to call again around 10 to actually reach him, and he said he needed more time. It sounded like it would be ready by the time I needed to leave, and I left the house around 10:50 to physically check on the car. At 11:00 when I walked in, he said the car was not ready. I let him know that I needed to leave within the next 15 minutes and when he said he needed more time, I reminded him that he's the one who said it would be ready. He did not apologize. I asked if he had a rental car, and he said that he did, but it had no plates. After a few mins as I frantically looked for a rental myself, he offered me his truck instead. I had left him know that it would be about a 45 minute drive out to the pet hotel, but 3 minutes before I arrived, he called asking if I was on my way back. He said the car was ready (go figure), but after we hung up, I decided I wouldn't have enough time to get the car and drop it off at home before my flight. I called him back a little later to say that I'd need to leave the car at the shop and my husband would pick it up when he came back. He cut me off right away to tell me again that the car was ready and I had to talk over him to tell him the new plan. He said that was fine, but apparently while I was in the air, Mike called my husband to tell him the car was ready to be picked up. The man doesn't listen! On Mon 9/30 when my husband went to pick up the car, Mike admitted that the replacement engine didn't actually come until Mon 9/22, which would explain the delay. Mike refused to negotiate the cost with us. The same day, my husband had to buy a replacement battery, and after installing it, the "Check Charging System" light was still on, even though it should have reset right away. Mike had told my husband that he tested the electrical and that everything was fine, but clearly, it's not. As of today, not only that "Check Charging System" light still on, the "Check Engine" light comes on, the "Tire Pressure Sensor" isn't working, and part of the car's electronic display turns off randomly while driving. 0/10 do not recommend because Mike wasn't communicative and honest with us, rushed around and caused more issues, and now, we have to go spend extra money to fix his mistakes somewhere else.

I recently sold my auto repair shop that I owned for 29 years and retired. My son lives and works…read morein Denver and I live in Idaho. This information should make you very suspicious about doing business with Mike Hannah the owner of Hannah's Mastertek Automotive Service. My son was driving his car on a Friday afternoon, a few moments after pulling away from a stop he told me his car quit pulling and the engine just revved. He was able to coast into an apartment complex and into a parking spot. After setting the brake, he told me he ran shifter through P, R and D, with no engagement. He shut off the engine, the car would not re-start. He said he could just hear the starter making noise and the engine not cranking. My son had Hannah's do some minor work to his car once and they were close by so I called Mike Hannah the owner to discuss the issue with my son's car. I had a hunch the flex plate was broke off of the crank shaft. That was why the starter would not engage the engine. I told Mike my thoughts. Mike invited me to have the car towed to his shop, they would diagnose the issue and give me an estimate for $180. The car is a 05 Honda Accord 2.4l engine and auto trans. The car was towed to Hannah's the next Tuesday. Mike called late the following Friday afternoon. He told me his tech had diagnosed the problem as a broken timing chain. I was speechless. I questioned him on his procedure and he told me his tech removed the valve cover and engaged the starter cranking over the engine and he could see that the cam was not turning. I asked him if the crankshaft pully was turning and he said, yes. He said when his technician cranked the engine with the starter, the crank shaft pully was turning. He said the engine was spinning fast with no compression. Mike said, that sound was what my son heard. Mike said the engine in the car is an interference engine and was now junk. Mike said he could get me a used engine for $2200.00 plus labor. We agreed the car was not worth putting a used engine in it. I asked him what his diagnostic fee was, he said $180. We discussed trading the car to him in leu of the $180 fee and he would dispose of it for me. I told Mike I would discuss this with my son and get back to him on Monday. That evening I was distraught with angst and frustration. My son told me and I verified with him that the car was running after he coasted to a stop at the apartment complex. My son has raced cars since he was 15 and has been around cars his whole life. I believed my son, and I was still on the page that the flex plate was broken. Mike either lied to me or he didn't verify his technicians' word and work. I called Mike Monday morning and asked him this direct question. Did you personally see the crankshaft pully turning while your technician was cranking over the engine? He said, "Yes." I then asked him that when my son got there that afternoon to take care of the diagnostic fee, if he could engage the starter while my son was looking under the hood to see that the crank shaft pully was turning. He said, sure, I can do that for you. I told him that my son would be there later that afternoon and hung up. TEN minutes later I get a call from Mike Hannah, he was harsh and in a hurry. He told me to get my son's car off of his property. I tried to ask him why but couldn't get a word in. Mike said again that the car needed to be taken away and mumbled something about it being worth $500 running. He then said. "Take it to a different shop if you want to but get it out of here as soon as possible." He hung up on me. I called back 40 minutes later and Mike answered. He was calmed down and let me speak. I asked him what we owed him and he said, "nothing." I told him I would have the car towed out of there later that afternoon. He said, "OK", and that was it. I had the car towed to Point S Auto in Aurora. They listened to me, and their guy did the proper diagnostic work and verified what I thought was the issue all along. The flexplate was broken. A few days later, the car was fixed and back on the road.

Great customer service, Very friendly people! Mason really went above and beyond!! Highly…read morerecommended!! Call them First!

Requested a complete diagnosis on a 2015 Subaru ( check engine lights and I wanted the CV axles all…read morechecked . Well in less the 10 mins they were done charged me $181.00 Gave me an estimate to change a MAF valve ( maximum air flow ) of $641:46 to change a two screws and a clip valve right on top of the engine. What really disgusted with this place was they said they looked at all 4 CV axles but never told me that both front tires were so worn down on the inner part of the tires that metal band was sticking out. Fact is they never looked at the CV axles otherwise they'd of seen how bad these tires were. Tried to talk to the shop owner about it and get a refund , got nothing but bullshit from him . How many others have folks have they screwed over

Thanks Top Edge Automotive for your awesome service. Our 2007 BMW 328i needed a new serpentine belt…read moreand they were able to complete the job in 24 hours. They completed the job at the price Mark quoted us over the phone which was reasonable. They communicated with us through the whole process and were very friendly. I also liked that they could clean the engine bay for $75. We will use this shop any time we need service.

Too expensive and didn't call back about status of car. They didn't look at it the day it was…read moredropped off and they were going to keep it for the weekend with out looking at it.

Joel was super helpful and very prompt. He provided full service, guaranteed his work, and went…read moreabove and beyond; not only fixing our issue but also giving our car a full inspection. Highly recommend!

Great experience, honest and true all the way through. Highly recommend & Will definitely be back!read more

Adler is the best. They are comprehensive, honest and they follow up. They care about their work…read moreand your satisfaction. We use them from both of our cars and their work is excellent and very competitively priced.

Great service, I had been searching for a mechanic for a while and every place I went to made fell…read morelike I was bothering them. I didn't get that feeling here. I felt welcomed and that they care about the customer. The prices are reasonable and they also took care of me with a loaner while my car was worked on. I will be returning here for now on.

After taking my car to 2 - either incompetent or dishonest (or both!) auto repair shops - Hotchkiss…read moreAuto Repair on Colfax, found the issues, and repaired them - for nearly 1/2 the cost one shop quoted me. They also, re-repaired what the other shop said they fixed. They were notably, very competent, professional, and friendly. Well done and thank you!!

Was unable to securely shut back door on my car due to it being in the locked position. Called…read moreHotchkiss and the guy who answered said bring it by and hopefully they could at least get it to where the door would shut. Took him about 15 minutes and I was on my way. Can't say enough good about the service. Thanks Hotchkiss