I've had consistently good experiences with Johnson's Automotive and really appreciate their…read morehonesty. About 18 months ago, they repaired my older car after a coolant leak and engine problems. It was a significant amount of work, but the cost was very reasonable, and the repairs held up well. More recently, I brought the car back after a mobile mechanic damaged it while doing other work. Johnson's evaluated the car and was straightforward with me that, given its age and condition, I would be better off replacing it rather than putting more money into repairs. I especially appreciated that they didn't try to sell me expensive work on a car that was no longer worth repairing. Finding a mechanic who does good work is important. Finding one you can trust to tell you when NOT to spend money is even better. Johnson's has earned my trust, and I would absolutely recommend them.

They have been working on our vehicles for 15 years and they were great-until last year! Don't know…read morewhat happened, but it's been 11 months of misdiagnosis, with my truck released in worse shape (3 times) than it went in and parts not secured when replaced. (twice). I had to take my Xterra back 8 times in a year for an average of 2-3 days each time, having the A/c replaced (3 times- the last two under warranty), the radiator replaced, and still having the noise when the ac was on BUT ONLY when the truck shifted gears! Finally, the transmission locked up, nearly causing an accident as I tried to merge onto a busy highway. Then the nightmare really began! After waiting a week for a replacement transmission, which I was fine with, I picked up my Xterra, and the floorboard and front end were vibrating violently. It wasn't shifting properly. By the time I got home, it was "bucking". The next morning, the antifreeze leak that they were supposed to fix while it was in for the transmission was still leaking, and the radiator was missing 2 of the pins that hold it in place. Had to have the truck towed back, and the owner, Scott, told me, "It's a used transmission. You can't expect it to run perfectly." Took him 3 days to personally test drive the truck and realize the replacement transmission was defective. Another week's wait. Then it took them three more days to determine that the vibration was caused by a loose mounting. 30 seconds on Google: "Most likely cause for vibration under the driver's floorboard, worse in drive: LOOSE TRANSMISSION MOUNT. (And it started after they replaced the transmission)! Scott ignored my "request" that a different mechanic work on it than the one who installed the previous transmission. Twenty-eight days after I first brought it in to replace the transmission, for the problem I complained about for a year, I finally got my truck back! Scott did replace my transmission and radiator (that they had replaced last year), which had "suddenly" developed a broken hose connection the day after they replaced the hoses, and a fan bearing for "free." The first two were under warranty anyway. Then he gave me a dirty look when I presented the bill for (two days) rental car that he promised to pay for until my truck was fixed (would have three weeks). Scott apologized profusely, but I still had to fight with them over the prior year, be without my truck for multiple days over that year, and navigate the transport of 3 large dogs for nearly a month. I had to take my husband's CRV back 3 times, demand that two different mechanics test-drive it, once with me in the car, and watch them pull the front wheel to find the broken strut that had been making a VERY loud noise for several months, and that my husband suggested was wrong when he first brought the car in. Instead of inspecting the strut, they replaced the front and rear brakes (which they had installed one and two years, respectively- less than 17,000 miles ago) and a wheel bearing that may or may not have been bad. In order to replace the wheel bearing, they had to go in where the broken strut was. Claimed they didn't see it or hear it on the test drive. Johnsons will NEVER touch my newer Xterra, which I bought when I had no idea if/when I would ever get the old one back. The old one is being donated to a nonprofit because I no longer feel comfortable driving a vehicle whose repairs I don't trust.

Have you ever left a garage feeling like they just took you for a fool? I have. But not here. Our…read moreGarage has always treated us well. Tricia(sp?) is great at communicating with customers. She will explain what's definitely wrong, what else could be wrong, what they have to do, what they might need to do, and what your options are. And their pricing is always right on par or less than what Google says the work should cost. I highly recommend Our Garage. No one likes to spend money fixing a car, but at least you'll know that you're being treated fairly here.

I had an oil change. They were also kind and helped to inform me of my vehicle's condition. I would…read morerecommend 'Our Garage'.

My daughter's car went in for a battery/ system check... I asked them to do a complete once…read moreover.... They did... I thought she would need a bunch of things.. I told them to do the work as she needs a reliable vehicle... it seemed pricey at first, but breaking down all the work done that was needed, it was reasonable! Brian was great, going over all the options and costs... even though it was a hit in the wallet, (a much needed one) confidence is high she has a reliable car and will return as neeed!

Fix my son's AC on his Subaru. We've been pleased with the work. I would recommend them.read more

I've been taking my Subarus to Speedy Roo for several years now and ever since the first visit, I…read morefelt confident that my car was taken care of well. I also like not being taken advantage of or being felt like I'm forced to get services my car doesn't need (like a Dealership has done to me). They work within my budget if I have a large service that needs to be done and break it up into different services to make it better on the pocket book. I highly recommend them to any Subaru car owner - Dave goes above and beyond to help me out and make sure I'm taken care of.

This place is amazing. Lance and his team has taken real good care of my older legacy wagon. Real…read morefair pricing and quality work. I have had my car in twice now for different problems and they have gone above and beyond to fix it. I would highly recommend them for your Subaru.

They did a used car pre-purchase inspection for me and did a great job identifying the issues…read moreneeded, explaining them and providing a full report and estimate. I would go there again.

Pros: good location, easy parking, 1 of 2 gentlemen at the front desk was very helpful. Prices were…read morenot outrageous. Cons: WiFi info not displayed, Second Gentleman was not the friendliest, coffee station looked unsanitary and not very inviting. Had to wait a couple of hours for a routine oil change.

You all are amazing! Cheryl has been lovely to work with and was a HUGE help in getting my car…read moretowed. I was pretty shook up from being in the car accident and she helped me figure out the necessary details in getting my car to you. And...my car looks good-as-new, which is astonishing considering the extensive damage from the accident. It has been a pleasure from start to finish working with Highwood and I would highly recommend you all to anyone in need of auto body service! Thank you!

I had a positive experience overall. The staff was polite, the repair was successful, and the car…read morewas returned in good condition. It just took slightly longer than promised.

Had multiple issues with my diesel an my wife's car. went through multiple mechanics/shops. The…read moredishonesty and price gouging had me at wits end. Until I met Darryl,Neala,and Ron at Hinsdale. They were able to help prioritize my issues, at a very reasonable cost while still maintaining quality. Best part is their ability to make you feel like they actually care. They do. It's obvious they maintain professionalism and compassion to and for their community. Lifelong customer and new friend Now.

Darrell did a great job on a 20 year old vehicle. It drives like brand new. Thanks again! Highly…read morerecommended for friendly, reasonable and expert auto service! Thanks again.

Seems fair and reasonable. They know what they are doing. They have always been friendly returned…read moremy car on time.

Going down Floyd Hill on a Sunday afternoon, my steering wheel began to violently shake when I…read morepressed the brake pedal. It got scary. Since I had a trip to the mountains the next Friday to include some 4x4ing, I needed someone honest & reliable asap. Jacobs' reviews spoke well and with a reasonably short drive, I was beyond stoked when they said they could take me on Tuesday morning. Just for fun, I tried online booking at other well-rated nearby shops: Best case Thursday. Jacobs for the win. Jacobs provided a seamless, straightforward experience, fixing my brakes by the next morning at a good price. They also did a synthetic oil change for about $20 less than I've been charged elsewhere. I've got a new mechanic and could not be happier with their service. Family-owned businesses are the way to go these days.