I had a close relative pass away very suddenly and his car was passed down to me, I didn't know…read morewhat all the car needed done and I genuinely can't stress enough how kind and helpful HP Automotive was. Not only did they replace the brakes that needed replacing but their full inspection told me what the car will need in the future and when. Fairly priced services and incredible customer service, as well as reliable work. I'm really happy with my experience and I'll absolutely be returning.

These guys are awesome! Any services I've scheduled were completed when promised!!!…read more I highly recommend HP AUTOMOTIVE in Lakewood!!!!

great service, got to work on it right away and great communication. will use again next time i…read moreneed auto work done.

Honestly. They fixed my car a year ago for a water pump and over heating issue and then my car…read moreoverheated almost exactly a year later. I came in to see what happened and they said that the little plastic coolant pipes that go to the water pump were dissolving. I'm honestly quite annoyed because I feel like this is something that should have been noticed a year ago and I highly doubt this wear and tear appeared in a year on a car that already had 170,000 miles. I ended up going to another guy that actually cares about older cars (mine's a 2006) and he figured out it was another gasket in my engine, not a head gasket like they were claiming. Applewood wanted to charge me $4800 in total for a car I paid $3000 for. My mechanic was able to do it for $560 because he just replaced the radiator cap and plastic gasket that gets worn down at almost 170,000 miles each time. I also am a woman so when I called them they used a very sarcastic tone with me and kept gaslighting me on the issue. Sure a head gasket repair may have fixed the problem but I would have wildly overpaid. I added my inspection report that was wildly overstated and would have costed me $4800 for something that they should have already replaced or told me about considering they had replaced my entire water pump and the hose connecting to it.

They fulfilled my service request. They recharged my A/C in a quality fashion. It was a great…read morevalue (found them off Groupon). And they were able to diagnose a faulty front strut installation on my 2003 Gold Jaguar S-Type to boot!

I'm satisfied with the repair and the way the staff handled everything. They were professional and…read moregave me a clear explanation of the work. It wasn't the fastest service and the cost was a little higher than expected, but the car is running properly now.

Ryan was a great help this morning! I had some low tire pressure on a rental and he made sure the…read morecar was all set to go on my travels!

I've been traveling the country for the last five months in my pristine 1996 Chevy Tahoe with…read more383,000 miles on the odometer. My transmission disengaged at mile marker 245 on I-70 outbound from the Eisenhower tunnel, inbound to Denver. After some research, I selected Lakewood five star and had the tow truck take my vehicle directly to him. Ryan was busy but looked at my car the next day and gave me a thorough assessment with clarity and attention to detail and above all honesty. The vehicle needs a new transmission and I will be moving forward with that. I Recommend Lakewood 5 Star for anybody looking for trustworthy service , meticulous attention to detail and good character. finally, his charges were extremely reasonable

Took my car for an air conditioning problem. They got me an appt for two days later. In that day…read morethey diagnosed and fixed my issue within 4-5 hours. Good customer service. Thank you Daniel and company. My car is a winter wonderland now. I'm happy to enter it now during summer. Knowing it's gonna be cold in 2 mins or less

This business is honestly one of the most refreshing experiences I have dealt with . They are…read moreprofessional ,honest and detailed in their handling of the auto repairs.Thank you. K Wilford

I highly recommend this auto shop! Stu is incredibly friendly, kind, and responsive, and his prices…read moreare much more reasonable than the dealership. He went above and beyond by offering me a ride home and even delivering my car the next day when the work was completed. He did identify a few additional issues with my vehicle, but I never felt pressured to have anything else repaired. In fact, he even took the time to apologize because he wanted to make sure I didn't feel pressured, which really speaks to his character and honesty. It's refreshing to find someone who genuinely cares about his customers and provides such great service. I truly appreciate his kindness, transparency, and willingness to go the extra mile. I will definitely be returning for future car repairs!

The owner, Mr. Stu is a very respectable man. He is honest in his way of business and his (and his…read moreteam's) work is just as good. They saved my car from an engine failure due to a severe timing issue. I would recommend his shop to anyone- they do amazing work and they care about the people in their community. When you hand over your keys- know you are in good hands.

I have an older vehicle (2003) that needed repairs to get it running again. Sun Valley Automotive…read moreagreed to take a look and provide an estimate for repairs. They were very professional and provided an assessment within my desired time frame. Ultimately, the repairs needed to get the car running as well as the "unknown" would probably exceed the value of the car. The point here is that Fred whom I worked with did not try to sell me on repairs that would merely get it running, but objectively looked at the vehicle and the prospect for needing additional work and HONESTLY recommended that I not make that investment. You heard that right! A repair shop that said "we don't want your money if it means that it won't make financial sense for you the customer" Clearly, their reputation means more to them than a few dollars to repair a hopeless vehicle. This is something you won't often find in the auto repair world. I now trust these folks......you can too! Thank you Fred

I asked about getting AC checked in my 99 Corolla and was told just bring it in by 7 AM. I asked…read morefor an oil change, at the time of drop off. Was called by 10:30 on the issue, sounded like a decent enough charge, so give them the go ahead. The repair was done by 3 PM. They were complimented on the next-door app as a great place to go. I'm glad I now have a new trustworthy garage, thanks guys. Especially Matt.

They responded quickly and came out the same day to fix my car. I had paid for a diagnostic from…read moreanother shop which told me I needed to replace my alternator ASAP because its output comes were too high, and at the time, last year, I didn't have the money to do so. So I asked Autofordable to bring out a new alternator to install, but to check the alternator before installing to see if it really did need to be replaced. Dan, tested my car and said, the output was slightly high, but it was "passing" on his diag, so if it was his car, he wouldn't spend the $500ish on replacing it. I decided to hold off on the replacement, which saved me a ton of money right before Christmas! I also had my driver door handle replaced, and he fixed my issue with the car revving in idle. It was so convenient not having to spend the day at the shop with my little one, and she was able to nap during the whole experience. I will definitely be using these guys in the future as they've renewed my faith in mechanics!! Thank you, Dan!

Didn't show up. Tried calling, texting, and replying to the confirmation message they sent. No…read moreresponse from them.

Urban Autocare is hands down the best mechanics in Denver. They are honest, have fair pricing, and…read morethe most reliable, kind and considerate staff. I brought my car in to have to passenger door repaired because it wasn't opening, and Jodi called me an hour later to say it was the child lock and that it wasn't broken afterall. They included a complimentary btake check as well and made sure everything looked good. They didn't charge me a dime!!! I highly recommend them. I am a repeat customer and they never let me down.

After months of chasing a "P0340 - Camshaft Position Sensor" code I finally decided to take my…read more4Runner in and pay a mechanic with a fancy computer to figure out what the issue was. I dropped it off, was given a fair price, and was told by Aiden at the front desk it would be done the same day. A couple hours later I was given a call and a very easy to follow mechanics report including photos of the exact wire that had broken off inside the connector was included. I opted to solder the wire back on myself instead of having them splice a new one in and Aiden gave me the total cost... LESS THAN WHAT HE HAD ORIGINALLY QUOTED! As it turns out while the mechanic (Dan) was working on my car he saw my gear In the back of my car and realized I was a firefighter so the gave me the discount without me even asking for it. I took the car back in after I finished the soldering to have Aiden reset the computer and clear the codes, which he did for free, and have been driving the car for months now with no further issues. This was without a doubt the best experience I have ever had with an auto shop and I highly recommend this service station wither you need work, maintenance, or just need some advice from a real mechanic. Thank you Aiden and Dan for the great experience!

Love these guys. Down to earth. Kevin went out of his way to help me on a unique problem. He did a…read moregreat job. The main service tech was super nice too You get great value and great service from these guys!

"I paid $305 for my serpentine belt to be replaced, and instead of properly hooking it onto all…read morefour points, it was only secured on three. It ended up coming loose and the situation looks completely unsafe and unacceptable. On top of that, they don't want to fix the problem nor give my money back. Very disappointing experience--please be careful before going here, because you may end up wasting your money and still having the same issue." Correction: I do not need an alternator. One of your employees was clearly trying to sell me work I didn't need in order to get more money out of me. The only thing that was replaced today was the part that your shop damaged. Not only was the serpentine belt installed incorrectly, but the component the belt runs on was also broken because of your faulty work. That cost me an additional $150 for the part, plus labor to have it replaced correctly. There was absolutely no way I was going to let your shop touch my car again after the poor-quality work that was done the first time. Instead of taking responsibility, you're essentially calling me a liar. I had to pay someone else to fix the damage and correct your mistake. Thanks to your negligence, I was left with additional expenses and unnecessary stress. I would not recommend your business to anyone and hope other customers think twice before trusting your shop with their vehicles. What is most concerning is that after bringing this issue to your attention, the company has refused to properly correct the problem or issue a refund. I have incurred additional expenses to repair the damage caused by the improper installation. Due to the seriousness of this situation, I am exploring my legal options. No customer should have to worry about their safety after paying for professional repairs. I hope the company takes steps to ensure this does not happen to anyone else in the future. I also feel that my concerns were not taken seriously and that I was treated unfairly. I believe every customer deserves the same level of professionalism, respect, and attention regardless of their background.