JOSH And Sarah were exceptionally knowledgeable ,HELPFUL , I had a quote from another company and wanted to charge me $500 For unnecessary alignment issues Josh mentioned that my car was in great condition after he did an excellent job with my brake fluid exchange.I'm so grateful to him and his employees He made my experience positive and I highly recommend bringing your car here for tires, brake issues etc read more

I came in close to closing the other day and Josh G. was SUPER helped! He checked the pressure on all my tires, filled the tires, and then patched a hole in a tire where a nail was there causing it to leak. He was fast, friendly, and I would send anyone to them! Thanks for the great service! read more

They said they replaced parts they didn't they caused damage to my SUV and won't even return my calls. Save yourself from fake bills ask too see the parts they replaced and ask to see the old parts. my passenger brake lock up at a red light while my son was Driving The out Come could have been much worse if the brake would have froze on the highway.... which was cause from the clip to my ABS sensor geting broke during their reassemble of my front end. But they're not even wiling to look at the parts removed because I had another mechanic fix my truck correctly they had no response to pictures sent to them of the damages they caused and proof my parts were not new read more

A gentleman at the front desk (Josh Gomez) runs the show. I walk in and he greets me. I tell him what I need and he gets to work promptly. Albeit there were a few other clients in the lobby, I was surprised how fast the service was. He was also very personable, and presentable. We didn't talk much but for our short interaction I can tell from how he performed that he enjoys being there. The tires were perfect, the service was perfect, and the establishment was also clean. Josh just made it extra memorable I actually am writing this review a week after the fact. I've been so busy lately but I wanted to make sure that everyone knows this is a fine establishment to get your vehicle's tires done. As long as Josh is there, at least. read more

Always solid service. Grahm and the rest of the staff are very knowledgeable and into cars. Every time I've needed new tires, I've been recommended great tires that worked for my needs, not just the most expensive ones. They also encourage you to bring them in to rotate to keep them in great condition free of charge. I've been going here for years. Also, a convenient location right off of Wadsworth and 70. read more

We've been coming to this Big O Tires location for a while now... even though there's another one closer to our home. That alone probably says everything. Our needs are pretty basic, but every single time we're treated exceptionally well by the team. Sara is usually the one who takes care of us. She's full of personality, always has a smile, incredibly efficient, and just a hands-down professional. We dropped the car off in the morning, went and enjoyed breakfast, and by the time we were done... so was the car. Turned out a wayward nail was the culprit. Easy fix, no drama, and great communication the whole time. Picked up the car and left smiling. Thank you for consistently taking such good care of us. We really appreciate it. read more

I cannot recommend this place enough. after struggling to find a reliable, friendly shop, this is the one. Even though I live in Grand County, I go out of my way to bring my truck here. Graham in particular is always friendly, honest, and provides top-notch service for myself and my truck. Cannot recommend this place enough. read more

Been going here for 10 years. Sara's a rockstar. I have over 20 vehicles in their system and will keep bringing them more.

Made an appointment the night before, and they were ready for me the following morning! I know absolutely nothing about tires and cars and they were so nice, explaining all the services that the Big O brand tires came with & how to keep up with them. I also love that they had a buy 3 get one free deal. They were also so quick! I only will be coming here from now on :) read more

The guys at this place were amazing and very welcoming. Long story short, my car stopped working due to what would become a failed fuel pump. Stuck at the intersection, Adrian, one of the employees at big-o pulled right up behind me and offered a ride to a gas station after so many just went around. Unfortunately, the gas station did not have a gas can, so Adrian took me back to big-o, picked up the gas can, and drove me once again to the gas station and back to my car. Once that failed, the boys at the shop offered to tow me back to their famcility upon which they fixed my fuel pump and sensor. I'm very thankful for Adrian and the other employees help that day, and for making what was a desperate situation manageable. I certainly recommend this facility to anyone who needs friendly, customer, service, and knowledgeable personnel. read more

This will be the only shop that I go to now. Even though I live in summit, it's worth the travel for their honesty and expertise. John did a tremendous job helping me and his advice saved me thousands over another shop. read more

All tire purchases made by myself and my husband for more years than I can recall have been made from Discount Tire. I had a freak thing happen yesterday that flattened my rear tire and put a hole in the wheel well. Upon urging from my son derived from two great experiences with this Big O Tire facility, I brought my vehicle here. To my surprise, they called me to come back an hour later, advising me that they were able to fix my tire. Upon approaching the counter, I was told they weren't charging me for the work. What?!?!!! This level of customer service rarely exists anymore. They did agree to let me tip the receptionist, which I thanked them for accepting that small gesture. Thank you, Big O Arvada. You've restored my faith in humanity. I will be purchasing tires from you going forward. Merry Christmas. read more

3rd time getting front brakes on this truck. Was charged every single time! Where's the actual warranty if you're just getting recharged every time? Both times brakes were reserviced an oil change and tire rotation were suppose to be done. I specifically used a white paint marker on the front tires each time to see if the tire rotation was done which neither time was it done. Oil light wasn't ever reset and never got a window sticker for oil change reminder. On top of all that they called me during the service saying the rear pinion seal needed to be replaced and gear oil would need replaced to replace the seal. Well upon picking the vehicle up I was told they didn't have a big enough socket to replace the pinion seal and they went ahead and serviced the differential anyways. P.s. grahm at the front desk is very rude in person and over the phone and will lie to your face. Definitely calling corporate for a refund on some of this work that may or may not have been donemay not. Regardless do not go to this location. My company is from now on never getting vehicles serviced at this location and probably not at any big o tires. read more

Be smart!! Don't have any front end work at all (alignments particularly) done here. I'm sure I'll get the usual response of "Well, we try to provide excellent service ... " blather, but check out the pics below after you read this. Hint to doubters: the other non car pics are of the bathroom. Sorry I didn't get a pic of the weeds which have been in place on the perimeter for at least 3 years ( I drive past this place several times per week.) Or the dirty windows. On and on. Like first visiting a Chinese or Vietnamese restaurant, or any restaurant actually, the smart shopper checks out the restrooms first. In this case, note the hole in the wall in back of the door, the etched graffiti on top of the mirror, the toilet which doesn't flush and hasn't had the bowl cleaned in years. As to my alignment. Here's a brief history: Had the car aligned here 6 months ago. Or at least tried to. On a personal note, I've been a mechanic for, um, a minute or two, and I replaced every moving part under the front and rear suspensions with new MOOG, KYB, Sachs, etc. New rack and pinion. All bushings, trailing arms, lateral links, sway bar bushings, all ball joints, etc. etc. BIG O maintains that they cannot align the car at the front because of "Camber" limitations. Here's the first hint: The original top strut to knuckle bolts are splined so that they lock solid when they are JUST STARTING TO BE PULLED INTO THE SLOTS. They don't have to be tight to lock solid. They lock as soon as you start driving them in. So if you just loosen the nuts on one strut and attempt to adjust it, IT WILL GO NOWHERE!!! And pounding on it with a 2 pound hammer, as Jim Paris did to my 1989 Skyhawk (same suspension design) just makes me come running out telling you to stop! So. I paid $70 for a bad alignment, then I purchase the MOOG upper adjustable strut screws for all 4 struts. Yeah baby, now you can set camber easily, without all this spline trickery. Says I. Hopes I. Not so lucky today son. Car comes out with 1.5 degree negative camber on both fronts. Their own computer flags this bad reading by printing it in red. Counter guy says, no no, the most important reading is the "cross camber" reading. The "difference" is the most important. Bull. If you set the fronts to 10 degree negative camber, each side, like a "drifter" does, your tires would last maybe 50 miles. But hey, it "should be okay", per Big O. On my car, at this moment, one side is 1.5 degrees negative. The other side is 1.5 degrees negative. No difference, right? Should be okay.... aaahh... I give up. These are the specs I got from the first "alignment." And the specs from the second alignment. Also, my car was spotless, the way I keep my cars. Notice the brand new grease and fingerprints on the drivers door, the black shoe marks on drivers door panel, the greasy fingerprint on the seat. My favorite touch? The radio volume knob turned full blast, and then pushed off. So when I turn it on, presto, full volume. Grade school crap honestly. Stay tuned, If HQ refunds my money, I'll let you dear readers/customers know. But this comment will stay, alas. read more

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We wouldn't take our car anywhere else for tires or service! Been going here for more than 2 years. They are friendly, knowledgeable, and cost competitive. Best to make an appointment. My only slight issue is that time estimates that they give you for service work are often a bit optimistic. So if you're planning your day around a service, add an extra hour or so just to be safe. Sara is awesome as is the rest of the staff. You won't regret visiting this Big O location for your auto needs. read more

Had a competitor tell me my alternator was bad after Advance auto checked and said they couldn't tell. Then the other guys pitched me a $1200 quote. They didn't work with my warranty so brought it to Big0 in Arvada bc a friend has had work done there before. The assessed the alternator again and showed me the readings and was working just fine. Saved me time and frustration. Can't say enough. Thank you Graham, John and Jacob. I'll be bringing my car back when it actually needs repairs this time. read more

Staff is always very helpful with me every time I go in. I've gone in to get tires, they check over my truck before I leave to make sure that nothing else needs to be addressed. When issues are found I am always given plenty of options for solutions as far as cost and scheduling. I know that any time I need to take my truck in, it will be taken care of and I can drive away safe. read more

Store #Arvada Colorado save me time and a lot of money okay--tech John is very knowledgeable and dependable

Had a flat tire late on a Friday night, needed a set of 22s, a size that is not something tire shops normally stock. Called Graham (I think that was his name) at 11:00am on a Saturday, they didn't have the tires in stock but got two picked up and delivered to the store within an hour. Dropped my truck off at 12:00 and it was done in an hour. Extremely friendly, extremely helpful and got us out of a jam after a 14 hour drive down from Canada, didn't have to wait until Monday afternoon to get it fixed like we had expected and they went out of their way to help out. Good pricing and the tires ride smooth with no balancing issues. Really appreciate them and highly recommend! read more

Like most chain tire places they base themselves on reputation. I came here on a snow day (mistake) because it's always crowded as you don't realize you need new tires until your sliding all over the road on the first big winter storm. Will they upsell you? YES! But unlike getting new brakes it's just a set of tires so you usually get what you pay for. Your decision is usually based on what your pocket book can afford. My suggestion if your driving a decent vehicle you plan on keeping for a while is middle of the road or better. Cheap, cheap and you can expect to be back sooner than you expected. I went with higher grade more expensive version and glad I did. Wait times: On a snow day 3-4 hours. On a regular day, probably closer to two hours. Either way, great salesmen who were honest and helpful. read more

What a wonderful and friendly store. As a woman I often get the dismissal vibe from car places. Here I was treated equally and listened to intently. They were quick, told me about what was happening every step of the way, and treated me like a person and customer - so unusual these days! They fixed my tire and did not charge me. They did not try to pressure me to buy new tires! Should this fix not work (BIG nail in tire), I will definitely buy my tires from them read more

Went in for an oil change today and had another great experience. Car was done in under an hour and graham let me know about some online savings I could take advantage of! read more

Most garbage experience ever. These guys only want you to spend money. I swear they break cars on purpose to make more even money; just read the reviews of people getting maintenance done they didn't need before they took it into this place, plus giving quotes to fix it just to be offering financing right off the bat. Not only that it feels as though they lie straight to your face and take no accountability for their mistakes. If you don't care about other peoples cars, and/or their safety behind the wheel, maybe you shouldn't be working on them? Seems slimy here and I'll tell you why. I brought my car in for an alignment, pretty simple from my past experiences at other places. My steering wheel was 10 degrees to the left and pulling just slightly to the right when I brought it in. When I got my car back from them (1.5 days later, had to Uber to and from work thanks for that), my wheel was 25 degrees to the left and pulling so hard to the right I couldn't even drive straight hardly. They told me that would fix itself, that it's "normal" for it to do that, and if it didn't go back to normal to come back and get it adjusted again. 4 or 5 days went by and I had to bring it in again. They then claim to have seen the tie rods were bent. So. Explain to me why you couldn't see that the first time? Because that's a pretty important detail to disclose and ignore the first time around. They tried to get me to do their financing option to pay for the service right then and there. Said they could replace the parts that day and have it done in 2 hours... yet my alignment took 1.5 days... why would I do any of that when you guys couldn't even do the alignment correctly in the first place? It doesn't take a genius to figure out that you guys probably mess up cars brought into you on PURPOSE to get more money out of them. These "professionals" don't know what they're doing. 100/10 recommend literally anywhere else. This place feels like a scam. Save your car some damage and find a local shop. They will usually be better than these trash can chain stores. read more

Very quick and efficient service. Brandon went out of his way to make sure I was very well taken care of. I've been to this location and the one on 44th. Both always go above and beyond with Customer Service. I find my tires here as well. This time it was fixing a flat. read more

These guys are the best! Very short wait times and always done right. They're very personable and treat you as a friend or family. Don't hesitate to visit these guys for any and all of your tire needs. read more

DO NOT COME HERE!! These morons are so stupid and don't know how to change tires. I paid almost 1000 for all tires and they messed up my sensors and my computer on my new Jeep grand charokee. Now they are saying they didn't do anything and it's just a coincidence that my computer is alerting me about my tires. Go to discount tires. read more

Big O Tires - Alert on tire sensor that they messed up. Now they are saying they didn't do it. But it was never there before... morons. - Tires Near Me - Arvada, Colorado

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OK for rotations and oil changes but AVOID for any other repair. They tried to scare me into spending $3,500 to fix an oil leak, made me sign a waiver to drive my car away. Luckily I knew it was a scam and had my car fixed by a real mechanic for less than $500. read more

They have saved my car and life time and time again. It can get busy there but you will get your car back in 2 days or less. They even offered me a ride back home or to my job. read more

This place is awesome! They were so helpful when I had a flat tire. Super fast. So nice and they know what they are doing!

repair the flat spare for my 2004 Honda CRV. Been told by other tire chain that tire could not b fixed as hole from roofing nail had done to much damage to plug and that tire was too old to take off and repair from inside out. immediately took to Big O Tire and Andy not only said it could b fixed they repaired from inside out. whole thing took less than 20 minutes and Andy made sure he showed me where repair had been done on tire - he didn't charge me. nicest and very knowledgeable tire guy! I would go back in a sec if I needed tire help. read more

I took my truck in because the power steering wasn't functioning correctly at low speeds. They checked it and couldn't find anything and recommended I go to a dealer. They charged me nothing to check it out. I will definitely be back for tires or service when I need it, they were great to work with. read more

THESE DUDES ARE SUPERHEROES! Worked with Graham mostly and he was the coolest most knowledgeable dude who really cared. They took a major issue with my car and knew I needed it done ASAP and got me in and out within the day. These dudes were HONEST, FAST, RELIABLE, RESPONSIVE, AND AFFORDABLE! Don't go anywhere else. Shoutout Graham and Aaron. read more

Came to this big o tires for a flat repair. They got me in and out and no hassle friendly attitude with a joke or 2 to boot

I was very skeptical about letting these guys install my 4" skyjacker lift kit & add 37" nitto tires on my brand new Jeep JL Rubicon. I gotta tell you..these guy came through .. all Techs where personable, owner was helpful. This place has new ownership so ignore the old reviews you read here. They match any tire price & are excellent to work with. HIGHLY RECOMMENDED !!! read more

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Do not bring your vehicle here! They are very incompetent in every way. I brought my truck in for two front tires. They later called me and talked me into having them rebuild the front end, which I should have had my mechanic do, as they had no clue what they were doing. the truck was there almost a week! and they still didn't do it right so I have to have it fixed by my mechanic after giving them thousands of dollars. Then I told them to take the driver side tire and put it on my spare rim. Well they lost my tire! So then they said they would order a new on to make it up to me. Its been three weeks and hadn't heard back. So I went down today to find my rim sitting with no tire.... I go in to ask the manager about it and he replies that the owner said that they weren't going to pay for a new tire and that they are looking for a used tire to replace it!! They said that they weren't going to lose $300+ dollars to buy me a new one when it was their fault in the first place!!! Just go to discount tire across the street those guys are great! I am never going to give a dime to big o ever again! read more

I came to this location on a recommendation from a friend. Andy was awesome! I needed 4 new tires, a front end alignment and oil change. He found great discounts for me, and kept me informed continually. I will be back for sure! Andy went above and beyond to take care of me and my car. read more

Was recommended Big O for their selection by COSTCO no less. I've such a good experience at this location (near Arvada COSTCO) last Saturday. Didn't think I could even get in. April was so accommodating and helpful. Not only did she got me in but the whole crew was friendly and courteous. I didn't spend a lot wanting lower cost as I was planning for a new car but was treated so well despite not picking the expensive brands. I highly recommend Big O, my store of choice is this location but am sure others are comparably good. Thank you, April, David and your entire team for the exceptional service. BTW, I learned Big O is a full service shop. Really good to know. read more

My tire one day was flat. I went to Big O's to get 2 new ones. Grahm H. Was amazing. He got me really great snow tires for my truck for under $340 and he gave me 2 tires for free. (His daughter totaled a truck and he had them sitting around). Very good tires. When I drove 200-300 miles my brakes fell off my truck so I took it in again and had those looked at. I think I just did the front brakes. This was more expensive then what I had. So one of the guys offered their financing thing. I got approved and got my truck, Rhonda, back up and running. Great mechanics and very understanding on other people's finances. I'm going here every time I need something with my tires in Arvada. (Sorry I couldn't remember the name of the second guy that helped me). read more

I had the worst experience here, and it was expensive to boot. After moving to CO the lug nuts in my wheel started sheering off. I brought them into Big O on my landlord's recc. I waited all day. Each time I checked in they would say almost done. Got frustrating. But they did the needed repairs. Should be good, right? Not so much. Within two weeks the same wheel almost completely sheered off my car while driving home on the highway from Denver... at 3 am! I waited for AAA in a super shady neighborhood and luckily had made one friend I could call in the middle of the night. We towed back to Big O, thinking they would fix their own repair. They refused to take responsibility!! Because of their poor work I could have been seriously hurt. I had to pay a lot to have it repaired by them again because I didn't want to pat to re-tow my car. And of course their time estimates kept extending through the day. Needless to say I will never return. It was a poor welcome into Colorado! read more

These guys came through for me. Called everywhere and got the best price for my brothers tires here. They take care of me every time!! Tried the discount tire across the street and was met with resistance. This particular Big O I recommend. Eric and Graham read more