Always fair, reasonable, and transparent whenever we bring car in for service, or just have general…read morequestions.

When we dropped off our dining chairs, they said it'd be about two months since they were booked…read moreup. They didn't promise faster just to get the job, and the chairs were ready right when they said.

Great Owner and good mechanics. I have purchased vehicles from Ultimate Auto for approx. 30 years…read more All the vehicles have ran better than I could expect. I drove the vehicles across our Country, while working in different states. Nad has always treated me very well. Good People. Thank You Ultimate Auto

Best place to go, great staff and the owner is amazing! The only place I will go, been dealing with…read moreNod for YEARS, my whole family goes to him

This dealership put my faith back into car dealers. I have been shopping around for a vehicle for…read morea little while. I went to Bob Penkhus Mazda at Powers and had to deal with creepy car salesman who put my car key in their office so that I would have to ask for them before they would let me leave. After I finally got my keys they ran to my car as I was trying to leave the parking lot...trying to get me to sign a contract that I told them I wanted to give it a day to think about. That was such a horrible experience with the worst sales staff. Colorado Auto Brokers has a great team that is not pushy and does not try to force you to do anything. Thank you Colorado Auto Broker for making my car shopping experience great.

I have had to decrease my original review from 5 stars to 1. I worked with Kyle back in 2021 and…read morethe experience was great. I mean you can read my last review. I have been working with Kyle to purchase our second vehicle through Colorado Auto Brokers and I haven't heard back in about a month. We got right up to the point of a test drive and Kyle fell off the face of the earth. I am really disappointed in how the customer service has plummeted. I know how to research other brokers because Kyle has left us in the dust when I was ready to purchase. Cash in hand. Really disappointing.

We purchased a vehicle from CarMax and our salesman was awesome…read more The integrity of the service department is where we had issues. We ran into a TPS issue the day after we took the car home. We took it back a couple occasions. It would be reset for a day or 2 and we would wait to get scheduled again for the problem. Eventually, we were told that they couldn't get it fixed and we needed to take the Car to Volkswagen for the repair. We were told we needed to pay for this out of pocket. Needless to say we never took it due to the time it takes and being without a vehicle. A year has gone by and come to find out there isn't even sensors in the tires. When purchasing your vehicle make sure that service area does what is promised. How they could not have known there wasn't sensors is beyond me and frustrating to say the least.

I told Debbie that this experience has made me not want to use Carmax in the future and that it has…read moreactually made me regret buying this car. I have bought several cars from Marla's and it's has never been easy but never this difficult. Maybe if I would've found a car with less issues I wouldn't have had to go through the system. I also told her that my experience with Carmax cars is that you buy them and then it's like an Easter egg hunt to find out what's wrong with them before the customer has to actually pay to fix what's wrong with it. In my mind they should be fixing it before they're selling it. I've also was told several times at serval points that a manager was supposed to call me. I did have one call me yesterday from "no caller ID", I did answer, but he did not answer back. So then he ended the call on me. Then he never tried to reach out to me again. Anytime a manager has supposed to have called me, they do not. They waited till the very last minute to tell me that my car was not gonna be finished for the day and that they could not get me a loaner car. Mind you I've had this appointment scheduled for them to have the services completed on my car for a while and they've had my car from 8 AM to 5 PM.

My sister needed a car desperately and Oscar was extremely honest, genuine and sold us a good car…read morefor the right deal. He provided us with all the information about the car and went above and beyond to explain the legality of the contracts and the process of financing. He didn't want to just "sell" us, he really was helpful in telling us all of our options. Great Place! Genuine people. (We had the dog and he got the dog a bowl of water because it was hot outside)

If you're reading this, RUN!!!! This dealership STOLE FROM ME!!!!…read moreIn December 2024, I entered a consignment agreement to sell my car with this dealership, was told payoff would be sent to the credit union where I have my loan. It's now May; my car was purchased. Someone has been driving my car for SIX MONTHS without a title. I have been continuing to pay on a loan for a car I haven't owned for SIX MONTHS. I'm out thousands of dollars. Mike Ortiz told me he would address this; an obvious lie. Mike, if you're reading this, I'd tell your boss to get his ass in order because this is in DORA's hands now. THIS DEALERSHIP STEALS!!!!!!

Great car great prices most if not all are rebuilt titles need a good car good price this is…read moredefinitely your place!!

DO NOT WASTE YOUR TIME OR MONEY…read more I flew out of state specifically to purchase this car because I had wanted it for so long. Had I known the actual condition of this vehicle beforehand, I would not have spent $500 just to go look at it. This was one of the most disappointing car-buying experiences I have ever had. Here is what the dealership DID NOT disclose to us before we traveled to see the car: - The passenger-side mirror was wobbling as if it were about to fall off. - The AC made an annoying noise. - The headliner was popping out due to airbag deployment. - The seat had been hand-stitched back together, with missing stitches, also apparently related to the airbag deployment. - The door trim was the wrong size and did not fully cover the door. - Deep scratches were scattered all over the car. - Rock chips in the paint were already rusting. - Additional issues included a damaged door handle, dripping near the passenger-side rear fender, a stain on the passenger door trim, and floor mats that needed attention. Now, here is what they DID tell us about: - A minor accident involving the passenger door, without disclosing that multiple airbags had deployed. - Their poor paint job, which looked even worse in person than expected. - A crack in the center console. THAT WAS IT. These were not small cosmetic imperfections that you casually notice after buying a used car. We discovered serious issues that were never disclosed to us before making an expensive trip to see this vehicle. Within LESS THAN FIVE MINUTES of arriving, I started pointing out the problems. Instead of taking the time to discuss the issues, letting us test-drive the car, or attempting to work with us, their immediate response was essentially, "You can leave, then." They acted as though they wanted us gone the moment we started asking questions. Why would anyone spend the time, money, and effort to travel out of state to purchase a vehicle if the dealership was upfront about its actual condition? We could have saved ourselves the entire trip if they had simply been honest. The dealership offered to take a couple hundred dollars off to help compensate for our flight, but this vehicle appeared to need THOUSANDS of dollars in repairs. We attempted to work out a reasonable deal, but they seemed far more interested in getting us to leave than finding a solution. What makes this experience especially heartbreaking is that I had wanted this car for so long. I was genuinely excited about purchasing it, and instead, I ended up crying on my way home. I spent my own money and traveled all that way with the expectation that I was buying a vehicle whose condition had been honestly represented. Instead, I was met with undisclosed problems and a complete lack of empathy. I understand that used cars are not perfect. I was never expecting a brand-new vehicle. There is a HUGE difference between buying a used car with disclosed imperfections and traveling hundreds of miles only to discover a long list of problems that were never mentioned. My biggest issue is not that the car had flaws. It is the lack of transparency and the way we were treated when we brought those flaws to their attention. If you are considering purchasing a vehicle from this dealership, especially if you are traveling from out of state, PLEASE ask for a detailed walk-around video, close-up pictures of every imperfection, and confirmation of any previous airbag deployments and repairs BEFORE spending your money on travel. Based on my experience, I would not recommend this dealership. No customer should have to go through this, especially when they are making such a significant purchase. Honesty and basic customer service should be the bare minimum. I also want to point out that we DID have a video call with the dealership before traveling out there. However, the video was blurry, the walk-around was extremely quick, and they did not point out any of the issues I later discovered in person. A quick, unclear video call is not the same as being transparent about a vehicle's condition.

Looking to be treated right by a car dealer? This is the place! It's a small off the beaten path…read moreused car dealer but well worth the visit. Jim has been very honest and upfront about the condition of the vehicles there. With the pricing extremely fare and the process of purchasing well organized it's hard to think of going anywhere else. I wouldn't hesitate to send friends and family to Metro Motors for their next vehicle purchase. And if they don't have what you're looking for Jim is committed to getting you what you want at the fairest price possible. Go check them out, you won't be disappointed.

Jim sold my car on consignment. the whole process was simple and I was grateful I didn't have to…read moredeal with selling it myself. The surprise to me was I thought my car was in good condition and they found a few problems, they made me have repairs performed prior to them selling the vehicle. I would definitely buy a car from them knowing they actually care about their reputation and what they sell.

Working with Malcolm was completely invigorating, a whole new perspective on auto purchasing. It…read morewas clear he was working for us and had our back from the first hand shake. I would recommend his help if your tired or working w/ a dealer.

I found Malcolm online when I tried to help my son and daughter-in-law make their first car…read morepurchase. After a conversation on the phone I knew I got the right broker. Malcolm paid close attention to the details and solicited input from all 3 of us. Eventually, my kids settled on a 2023 Subaru Impreza hatchback. Malcolm held the car for me to inspect instead of trying to rush to close the deal because I would be coming to town to visit in a week or so. Malcolm delivered the car to my kids' residence at the end after having the car nicely detailed. Overall, a good and stress free experience for all of us.

We bought a 2016 Kia Soul from Crescent Auto Sales. Since the sales yard is about an hour from…read morewhere we live, it wasn't convenient to take the car to a local, trusted mechanic to get checked. Instead, the rep wrote into the buying agreement that we could take the car to a mechanic after purchase, and if there were any red flags, Crescent Automotive would repair them, free of charge. As it turned out, the alternator and rear brakes needed replacing -- and Crescent Automotive stood by their word, replacing both promptly after receiving the parts, no charge to me. I don't think I've ever received such service from a used car dealer -- it impressed me.

The cars are no good here do not buy from here unless you want to have a lot of misery dealing with…read moreyour car

After taking my car to 2 - either incompetent or dishonest (or both!) auto repair shops - Hotchkiss…read moreAuto Repair on Colfax, found the issues, and repaired them - for nearly 1/2 the cost one shop quoted me. They also, re-repaired what the other shop said they fixed. They were notably, very competent, professional, and friendly. Well done and thank you!!

Was unable to securely shut back door on my car due to it being in the locked position. Called…read moreHotchkiss and the guy who answered said bring it by and hopefully they could at least get it to where the door would shut. Took him about 15 minutes and I was on my way. Can't say enough good about the service. Thanks Hotchkiss