This was going to be a five star review until I looked up the parts pricing on Google versus what I…read morewas charged on their invoice and that I specified I wanted aftermarket parts, not OEM. Basically feel like I was taken for at least $180 and up to $400 bucks. Quite the bummer as everything else about my experience was so good, I didn't even mind the $130/hr service rate. A shame. Something in my 2009 Nissan Versa blew up and ALL the warning and error lights lit up on the dash. Car would crank but not start. I thought it was probably the fuel pump but beyond my current ability to diagnose and repair. Had it towed to ATR. They were prompt in diagnosing and David called me to discuss the necessary part. I asked for aftermarket but by the price listed on the invoice they charged me OEM MSRP $486, which leaves me very disappointed. I found the same part for $355 on the NISSAN WEBSITE, $330 via simple Google search at local autoparts stores, and other aftermarket on Amazon and ebay for $50-$60. So, I could have literally walked or taken the bus two miles away to the auto parts store and saved $150, or ordered online and saved $400 bucks. Again, quite disappointed with this markup, especially given $130/hr service rate. They also found my one of my axles was leaking. He quoted me a full replacement of the axle but it turned out they could just replace the boot so it was quite a bit less than the quote when I got there to pay and pickup my vehicle. Sadly, overcharged for this part as well - paid $79, found on Nissan's website for $46, ebay for $36. Turnaround time was quick. Labor is $130 an hr as I mentioned, they have all the tools and knowledge to diagnose and repair so I don't have a problem with that rate, but the parts pricing thing is disappointing. (Oil change was $35 including oil and filter. Tire rotation for $16, reasonable.) The office is very clean and minimal.

Went in for an oil change estimate for my Subaru since they have a Subaru specialist and quickly…read morewalked out after hearing it would be $103 for a full synthetic oil change. I found a place called Subie Garage and got the same service, oil and filter for $60. Way better and friendlier service. I'm sure this place knows what they're doing, but they're overpriced.

ABSOLUTELY THE WORST service center i have ever been to. Their so called mechanics if thats what…read moreyou want to call them but I prefer a joke and now refer to them as emich NO KNOWLEDGE kia. They will take parts off your car and put them on other people's cats then tell you that a rock must've knocked the part off. They will lie about your car being fixed, then of course deny any wrong doing when your car is in worse condition after being serviced there. They then removed all the freon from my car anf said my a/c was fixed and when I confronted them and told them I was tired of the lies, they said they were offended (apparently cause the truth HURTS!) and they then told me I could take my car elsewhere to get what they messed up fixed. They tried to lie about it and let me tell you its coming to an end. I will not lay back and not do anything! Im going to be their worst nightmare or one of many. How do you like me now you dumb ignorant, incompetent of a joke who sells cars that they are clueless about and cant even fix there brand of cars!! You guys are a disgrace and a joke!! And guess what joke is on you!!

Starting on May 30, we purchased a used 2021 Jeep Wrangler 4xe from Emich Kia. My family and I have…read morepurchased around 20 vehicles over the past 25 years, and I would place this experience toward the bottom when ranking that warm & fuzzy feeling you get when purchasing a vehicle. Communication was poor - there have been surprises every step of the way, starting with after we put down the $2,500 deposit when we learned that there was only 1 key fob. I responded with "really?" and I expected them to replace the key fob at their cost. Instead, I get a tersely worded SMS from Ryan the general manager saying "It's a used car and the price is the price we agreed to with the equipment that it has. [Sales rep] never told you that it has 2 keys." I said fair enough and thanked them for being up front about the missing key fob. So then a couple of days later, they FedEx the paperwork with some sort of weekday-only shipping where the packages only move during weekdays. It was nice that they pre-paid for the return FedExing with the same M-F service. So I fill out the paperwork, get some page notarized and mail 2 checks for the remaining balance after the $2,500 deposit. It took about 3 or 4 days after the checks cleared our banks for their finance department to release the vehicle. We were out of town while this happened. I called for the 3rd or so time to check to see when the vehicle would be shipped to us, and I learned a few things, like: 1) the car was shipped earlier that day 2) there's a crack in the front windshield (which Emich Kia said they would pay to replace) and 3) they forgot to put the vehicle charging cable in the car before they hastily shipped it and that they would M-F FedEx it to us. Well then on June 17, we received the car and learned that they did not charge the battery. re-wash the car or fill the gas tank before they shipped it. These are not must-dos, and as the GM would say the price did not include washing, charging or filling the gas tank. Nor does the price we paid cover the missing wheel key. They did do some things right. For example, they originally quoted the cost for shipping from Denver to Houston at $750, but apparently Tom the sales manager got a lower rate of $650, which was the only pleasant surprise. I will say that Duston the sales rep and Tom his sales manager were pleasant to work with despite their lack of attention to detail. The dealership also provided an extensive Carfax report and good details of some pre-sale inspections & repairs they did. So all in all, it feels like the used car team at Emich Kia are disorganized and don't really value the customer experience nearly as much as the 15 or so other dealerships we've purchased vehicles from over the past 3 decades. But it sounds like it's not Tom or Duston's fault that their customers don't get that great feeling when purchasing a pre-owned vehicle from Emich Kia. Rather, it's their management's desire to squeeze every dollar out of every deal is the reason is why customer satisfaction takes a back seat to their bottom line. So again, not a great experience and not as bad as it could have been. That said, I'll make sure to post updates if we find anything else that doesn't meet our expectations, including if they make some attempt to do anything extra not included in the price paid for the vehicle. *these concerns have already been bought to the attention of the dealership, so while the dealership might be "disappointed to hear that my experience was not a positive one," I don't need to reach out and give the dealership another "opportunity to address [my] concerns." I don't need to "reach out to us directly at (303) 757-7751 when [I] have a chance" because I've already done so.

These guys are great, from the moment I talked to Josh at the front desk, I knew I was in good…read morehands. They are all super friendly and very informative as to what is going on with my 2010 Forester. They have clean bathrooms and a really nice waiting area with room to work on my computer while the car is worked on , which I appreciate. I will be coming to these guys from now on. Thanks, Subie Doctor!

I was having an issue with engine oil leaking into my engine coolant causing my car to overheat…read more After doing some research on my own and talking with the advisors at the Subie Doctor, it turns out I had a head gasket issue. After seeing all the positive reviews for this business on Google and Yelp, I decided to go with them for my repairs. I am very happy that I did! They provided me with a detailed estimate and showed me photos of things they found along the way which included very swollen coolant hoses, a leaking transmission pan, and lots of carbon buildup on the valves. I had them repair all these things and my car runs like a new car now! I feel that the price I paid for all this work was fair as it was very labor intensive. The entire engine has to be removed from Subarus when the head gasket needs to be serviced. This car had nearly 193,000 miles on it when I brought it to them on the original engine and transmission. I would and will definitely use them again for my Subaru repair needs! Thank you Subie Doctor for the great work and providing good communication throughout the repair period.

I have used Dents for several years now and have always been happy with the results. He painted my…read moreDelorean bumpers, Smart Car panels and recently polished the paint on my 2003 Toyota 4Runner and repaired the door brackets on the 4Runner that a previous autobody shop removed but never replaced.

I only do these reviews when I run across an epically bad business... Dents is one of those…read morebusinesses. I had work done here ONLY because it was a preferred vendor by the dealer I purchased from. In fact, they didn't even tell me who it was or I would have researched them first.  I say "was" as I'm pretty sure my experience caused them to lose future work from that dealer after I showed the store GM the below photos. After taking 2 weeks to perform work that typically can be done in a couple days, they turned it over to me with some pretty unacceptable issues. Those issues were: 1. A blown out speaker! Apparently the staff had a great time listening to my stereo during the time they had it. See pic. 2. Center console hanging from the headliner. Close is apparently 'good enough'. See pic 3. A pillar trim seated incorrectly because they tore up the trim tabs that hold it on. See pic. 4. Dirty hand prints on the headliner 5. Multiple imperfections in the paint So, there ya go. If you don't want your vehicle treated like it's been stolen by MS13, you might want to steer clear of this place. Don't say you weren't warned! Update: Yes, my work was most certainly done here. It was done for O'Meara Ford, so not under my name. Check again. You had it for 23 days to do minor hail repair. The reason I didn't respond is I'm reluctant to give up control of the vehicle to correct these issues. Once you flush customer confidence down the toilet, it's difficult to regain.

Highly recommended!!! Andy and his team did a beautiful job…read moreon my Toyota Corolla. They fixed my front & rear bumper as well as the rusty side and back passenger door. You can see the photos & videos of the BEFORE & AFTER look . It looks just like a brand new car . Pricing was affordable and it matched the wonderful job they did. Thank you Andy and your team !!

Needed an estimate on a creaking door hinge and the employee on the phone said to come in for an…read moreestimate. I asked if the estimate is free and he said yes. I get there and the place looks like a junkyard, car parts everywhere, including in the front lobby area and their waiting area was disgusting. They have someone take a picture of my door hinge and then say that they can't inspect it further unless they remove a bolt, which would cost $75. I politely decline and as I'm leaving, the manager says I owe them $25 for the estimate. I tell her that on the phone I tell her her employee said it was free and she said that was probably her son and he said that but that actually it's only free if I go through with the repairs, which was absolutely not specified on the phone. I argued with her until I left. She ultimately let me go but initially threatened to take pics of my license plate. Do not go here, these are scammers and their shop is a pigsty.

They need to change their times, go there exactly opening time and was closed. Called multiple…read moretimes and no response. When he picked up and let him know I need ac service all he said was "I'll see if I can look at it " ?

first rate! always friendly and empathetic concerning your situation. Never any autobody work done…read morethere.

My experience working with Planet Honda was spectacular. I was searching diligently for many…read moreautomobile options online. I saw the listing for a vehicle that matched my stringent criteria and made an inquiry. It was at Planet Honda. The whole experience was first rate. The usual auto responses arrived in my inbox and then I was contacted by a real person. Oty was beyond helpful throughout the whole process. She sent me a video tour of the car. I immediately scheduled a test drive for the next day. Upon arrival at the dealership, I was greeted with a smile. All of my questions were answered. I was allowed to take photos of the vehicle and test drove it. Upon my decision to purchase it, with details of my bank auto loan in hand, the steps to come were easy and forthcoming. Oty is an excellent and kindly Sales Consultant. I got cookies and bottled H2o while I waited for the paperwork and final detailing. The whole process took a total of about three hours. I drove off the lot with an extended 48 month premium warranty to boot, and it all fell within my budget. There was no pressure at any time. Mr. Dobrosi, the Business Director, was kind and knowledgeable. He was efficient and even commented on my wicked cool style. Service with a personal touch. The dealership was clean and the staff were all friendly. I highly recommend Planet Honda in Golden, Colorado for all your car needs. Try them out. You'll be glad you did.

I want to start by saying I have personally purchased 3 new Honda vehicles from Honda over the last…read more15 years. Even convinced family members to do so as well. None from this dealership however. My wife and I were looking to buy a new CRV. Needless to say after taking a trip to Denver our first stop was planet Honda. I Wasn't sure what we wanted but knew we liked Honda. After sitting down with them we asked for a test drive, that process went well. I asked about a trade in. Was told hyuandi dealer next door was under same owner but different management so trade in would be different is we looked at a Tucson also. Thought ok let's look at numbers, the advertised non negotiation dealership. They looked at our Honda for trade. Came back with a $500 offer for trade. Well the engine has noise, seat is broke none of which were accurate. We will trade it on auction is what we were told. Said I get it we didn't expect much but 195k miles no mechanical at least wanted a slightly better deal. Went to Hyandi next door was told the offer from Honda was the offer for trade. Not what Honda told us. Guy said since ownership was the same the offer is the same. Again not what Honda told us. Went to carmax and they offered us 2700 out the door. Chevy offered us 4000, we went with a Rav 4 and ended up getting 3500 for trade in. They said vehicle looked good minus the little cometic damage we knew about already. Was seriously disappointed in planet Honda after all this would have been our 4th Honda in a row. Would consider other Honda dealers but not here.

Brett was fantastic , i couldn't ask for a better transaction .Certainly Was real pleasure dealing…read morewith such honest auto dealer .Being 86 years old i have certainly dealt with allot of car dealers. Remember was the best. i 'm located in Florida , and they handled everything including the shipping(which was super ) I would highly recommend Cars to Remember & there staff . Would rate them a top ten + Regards, Art

I would like to take the time and thank Doug and Brett at Cars Remember When . They absolutely made…read moremy experience memorable ! I am located on the East coast (NY) and I was nervous about purchasing this beautiful 1956 Chevy 3100 truck . However they made the process easy and smooth. Very professional with their work, easy to communicate .They suggested for me to get an inspection of the vehicle . So that saved me a trip to Colorado . I was so nervous about purchasing a vehicle that I have never seen with my own eyes . The detail photos online and advertising was so convincing that this truck is the one I want . But getting a peace of mind and being more confident to move forward. Eric Levinson the inspector did a phenomenal job . I spoke to him on the phone and received an email consisting 50 pages of detailed photos and notes about the truck inspection . I highly recommend him for any future car inspection . Great job Eric ! Cars Remember when has a great team and very honest about their work . They will work with you until you are satisfied . I trust their business and I would love to make another purchase in the future . My Truck was deliverd by an enclose trailer . It took some time to arrive but the most important thing is it arrived safe and no incidents. "IT WAS LOVE AT FIRST SITE !" This truck is even more amazing and beautiful in person . Im glad I had the chance to work with Doug and Brett ! Thank you gentlemen ! Keep up the great work ! God bless ...