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Focus Vision Optometry

1.8 (11 reviews)
Closed • Closed

Services - Focus Vision Optometry

Eye exams

Eye testing and diagnosis

Eyewear fitting

2 More Services

Laser vision correction

Retinal imaging

Focus Vision Optometry Photos

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4 years ago

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Ask the Community - Focus Vision Optometry

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Visionworks - The frames I am considering, pretty cool and ultra light flexon.

Visionworks

(18 reviews)

This was my first time visiting one of their locations. I love the amazing selection of brands and…read morestyles this location had! I walked in and was quickly greeted by a woman named Olivia, who I found out was the manager. She was super friendly and very helpful! After I picked out a couple of frames, Martell was the name of the associate who assisted me. He was friendly, knowledgeable, and took his time to make this a great visit for me. I'm extremely happy with my purchase and would definitely recommend this place!

I visited this location on 4/17 to purchase Meta glasses. The representative who helped me was very…read morefriendly and advised me to check my order status online for updates. When I checked, my order showed that the glasses would be ready for pickup on 4/30. That date came and went with no call, text, or email notifying me of any delay. I called on 5/1 and was told the glasses would be available on Monday. Monday passed--again, no communication. I called that evening before closing and was told they would have my glasses on Tuesday, 5/5. It is now the afternoon of 5/5, and I still have not received any updates. When I called again, I was told the glasses had not arrived and that they "might" be available sometime this week, but no specific timeline could be provided. It has now been 12 business days, and there seems to be no sense of urgency or concern for the customer experience. Payment was collected promptly, but the product has yet to be delivered, and communication has been consistently lacking. Based on this experience, I plan to file a complaint with the Better Business Bureau.

Focus Vision Optometry - optometrists - Updated May 2026

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