bad stuff and service I ordered my glasses 45 days ago and every time I call or show up at the off they said they are not ready and when the call me to try them they where wrong so they have to se them back so think twice before you choice this place. read more

We've been going to Dr. Vo for a few years now and we love her! My daughter is pretty picky of her doctors but she's always excited to get her eyes checked. We love the selection of frames and turn around time is always faster than we expect. We have moved farther away but we still make the drive to see Dr. Vo! read more

Thank you so much for taking the time with my son and for listening to my concerns. I was very satisfied with the doctor and the staff -- everyone was so kind and friendly. My son felt comfortable throughout the visit. Thank you again for all your help -- truly amazing . read more

Friendly and respectful and helpful staff and the Dr. Vo is professional and knowledgeable and kind. The visit to the Optometrist made successful by the employees and the Dr. Vo. Thank you for helping me. read more

Very small office but very accessible. It's usually very easy to get an appointment. Doctor is very thorough in her assessment.

Wanted to update this review.Had some problems but Dr Vo fixed the situation. Appreciate how you handled it

My husband and I have seen Stacy for years(2012, if not earlier). She's always been great & never had any issues. A little over a year ago my husband started to be unable to see out of a portion of his eye. During an eye exam Stacy suggested that it might be glaucoma & he should see his primary to get a referral to a specialist. We finally got in December and just saw the specialist last week. 3.5 weeks ago, my husband had another eye exam from Stacy for new prescription for contacts. Stacy stated that everything looked healthy. As soon as the eye specialist, that the primary sent a referral for, looked at his eyes he saw that he had a detached retina. HOW DID SHE MISS THIS 3.5 WEEKS PRIOR?! Not to mention in previous years, we've paid no more than $350 for a year supply of contacts. This year, the receptionist quoted a little over $500. My husband goes in to pick up the contacts today & receptionist states that we owe an additional $200 for the contacts! I'm frustrated with the fact that we're supposed to pay $700+ for contacts but I'm PISSED that she missed the detached retina. How does this happen?! read more

Very nice staff,the flow thru works out well for them, never got the in and out feeling. Keep up the great job

I'm so happy I found Stacy Vo. I have been paying out of pocket for my very expensive contact lens because my insurance would not approve them. Stacy Vo advocated for me to my insurance and after many years they have finally been approved! So thankful to have a doctor that promises to advocate for her patients and follows through. Other doctors had left me to do the advocating for myself and I'm so grateful ! read more

Great service by Dr Vo and her staff. They saw me on time and I was in and out with prescription quickly with no upsell.

I went to see Stacy Vo for the first time yesterday. I was due for my routine exam but my old place is not open after 5pm or on weekends. I work full-time, as well as go to school, so my schedule is a little hectic. I was able to get their latest appointment, at 5:15. Upon walking in, I was very nicely greeted buy the gal working behind the front counter (I forgot her name and I feel terrible about it because she was awesome!). After getting checked in, I was taken back by Dr. Vo, she said to just call her Stacy. Stacy was very nice, and straight to the point, which I like. Since my eyes arent crazy bad, I was in and out of the actual exam within 10 minutes. One thing that I really appreciated was that she walked me through what she was doing, what machine does what, and she even took the time to show me photos of my eyes and showed me how healthy they are. They do have a good, small selection of glasses. The more unique designs that looked the best on me were designer, Tiffany & Co. I only did not get these frames because they would have been an additional $200 on top of my $150 allowance *insert crying emoji here*. I settled on a pair of Ray Bans that I felt just looked okay on me, but I wanted to take advantage of what my insurance is going to give me. My glasses will take about two weeks to get in, which seems average. Overall, I will be returning to see Dr. Vo and her awesome staff. Check-in on yelp for a $20 discount off your total! read more

Stacy Vo Optometry - Optometrists Near Me - Redlands, California

New to the area and ran across Dr Vo's office. Needed an eye exam for the kids . Had a great experience with all of the staff. Glad to have stumbled upon Dr Vo and her staff. Will definitely recommend my family to visit her read more

Excellent provider and my prescription glasses is right on point!!!! I can see again with style :) read more

Stacy Vo Optometry - Gucci - Optometrists Near Me - Redlands, California

Great service and loved meeting Dr. vo she was very efficient, helpful, and sweet. Highly recommend!

Highly recommend! Dr vo is great. Took the time to explain everything I'm great detail and made us feel comfortable throughout the whole process. read more

After a not so great experience at another optometrist, I found this place on yelp. I didn't have my eye exam done by Dr. Vo as I already had my prescription but her staff is top notch! They are fairly busy but they were still nothing but helpful and friendly. Definitely a breath of fresh air compared to my experience at the previous optometrist office I visited. They have a great selection of reasonably priced frames and I was still able to use the additional yelp deal to save some extra money! I won't be going anywhere else from now on! read more

Dr. Vu was pleasant but her staff was "ok" not really personal or chipper. I did get $20 off with yelp which helps since glasses can get costly so I appreciate it that. read more

Stacy Vo Optometry - Glasses - Optometrists Near Me - Redlands, California

The receptionist was rude over the phone and very rude and unprofessional in person. They have a very small selection of frames to choose from. read more

Once again Dr Vo for the WIN!! Dr Vo, has cared for our families vision for many years now. Recently, my husband started experiencing pain, redness and itching to his eye. We thought it was allergies but after trying over the counter eye drops and his condition continuing to get worse, he went in to see Dr Vo. She knew right away that he had a pretty bad eye infection and prescribed medications and a follow-up visit. Within a few days, the eye was on the mend and now he has fully recovered. Also, her team( employees ) are super helpful and friendly. Making appointments has always been quick and easy and we receive our new prescription glasses timely. They are also very clear when explaining what is covered by insurance and what amounts are out of pocket, which we appreciate! Dr Vo is easy to talk to, family oriented and most of all she remembers her patients. Great character traits! We feel very comfortable and trust in her treatment. If ever we've had a question or didn't understand a diagnosis, she took the extra time to explain so we left fully informed and could make a educated decision as to our course of action. Big "Thank you " to Dr Vo and her team for taking such excellent care of our family! Especially recently with my husbands eye infection. read more

The whole staff is amiable and accommodating. I like how Ms. Vo took the time to assess my needs. I like how honest they are regarding the fees and coverages of the glasses. I am excited to get my new prescription. They have a few availability appointments. read more

First time here, saw all the positive Yelp reviews and decided to give them a try. So far, I'm impressed with the way the office and doctor handle appointments , especially during Covid. I like that the waiting room wasn't crowded the times I've come in. The girls at the front desk always greet you as you walk in the door and seem to be joyful, and like their job which says a lot. Each time I've been there, they offer to wipe the room down a second time ,if that would make me feel more comfortable, and they don't seem bothered in the least. The doctor is good at what she does, very precise and explains things as you go along. I appreciate Dr. Vo explaining the details of the retinal image that she took looking at the optic nerve and surrounding blood vessels. I felt confident that the exam was thorough. My contact order was very prompt, they only took a few days to arrive which is good because I was almost out of my current supply. I would recommend Dr. Vo and her office to anyone looking for a new Optometrist! read more

Well I have been a returning customer twice. And recommended my fiancé now husband here. Doctor is fantastic. The staff is friendly. I subtracted a star because I paid for the contact lenses and I never got a follow up from the office as far as coverage. I paid extra and I really thought it was expensive. So it was upsetting. read more

Dr. Vo has been amazing. my wife and I've been going to her for many years. she cares about her patients very much and take time to ask questions and see how you're doing. the staff in the front is also very friendly! They are very kind and I recommend to all my friends and family. Love the service and kindness they provide. Just had a newborn baby and when she grows older.. I will bring her in when she needs glasses. Lol read more

Dr. Vo and staff are so nice and helpful! Randomly came across them on Yelp, and very happy I did :)

I highly recommend Stacey Vo Optometry! I loved how helpful everyone is in this establishment from Dr. Vo to her friendly staff everyone was so professional and friendly with exceptional customer service! read more

DO NOT GO TO THIS OPTOMETRY! They were rude from the very beginning! My insurance provider is PPO and they cover basic examinations and they said my insurance doesn't when it clearly does! They charged me $50 for a basic exam and said I needed to pay when they should've dealt with the insurance company! Then they sent my payment to a debt collector saying that I must pay them! Horrible business practice and there are plenty around the area! You have been warned! read more

Friendly and clean. Dr. Vo was very thorough and polite. Listened and explained options and such well. Felt comfortable and safe in there. They appeared to be taking safety seriously, any glasses tried on or touched were place in a container that they then sanitized. Highly recommend. Easy parking and friendly doctor and helpful staff. read more

I would reccomend Dr. Vo to everyone if I could! She is the kindest optometrist I've ever met. She takes her time to truly evaluate your vision. She is so caring about her patients. She is wonderfully with my 5 month daughter as well. I love the girls at the front desk too. So kind, so beautiful and always so helpful. read more

I have been coming to Dr.Vo for a few years now. She is amazing, very detailed with her eye exams and explains what's going on with your eyes. Also, Natalie her assistant...not sure if her exact title, but she is so nice! I love coming here! read more

I am very please with this office. We live in the mountains and or Dr offices are quite limited up there. My daughter who is a teenager insisted that I find her a new eye dr. She just wasn't comfortable with her current especially wanting to try contacts. So I did my research and came across Ms Vo. Thank goodness I did. She was so kind, patient and highly skilled. My daughter felt safe and now has contacts! This is the place to go especially for those teens who are nervous about contacts but desperately want them!! Btw the office is very cleaned and organized. This is the place to go!! read more

its funny to see all the negative comments about the staff. I am a very critical person and have found the staff at Dr Vo's office to be very kind and considerate. This was my second visit and I found the Dr and staff to be exceptional in every respect. A fast and easy visit on all levels. read more

I went in yesterday, not exactly a walk in but only had an hour before and luckily they were able to squeeze me in. I've been having very blurry vision and Google was telling me the absolute worst. I went in and everyone was absolutely amazing and unbelievably patient. At the other place i went to they got frustrated because I blinked during the pressure test and just decided I didn't needed it. It was so nice and refreshing to have a staff that truly cared and went above and beyond to keep me comfortable. The doctor also performed a retinal exam and explained EVERYTHING! She answered every single question I had and not only answered it but also explained it all! I will absolutely be going back for my next visit, I can't recommend them enough they are absolutely amazing read more

Still, 3 years later. Great service from Natalie. And always a warm greeting from Dr. Vo.

My visits have always been pleasant. Dr. Vo is personable and great at what she does. The gals working the front desk have always been friendly and helpful, especially when I'm picking out new frames. Highly recommend this business. read more

Dr. Vo's staff is inept to a degree that the purchase of any lenses will not be appropriate to daily use and, hence, mostly unusable. After 45 years, I needed my first pair of glasses (for reading). After getting confusing advice from the front desk about what the UV option would entail, even though I spent so much time on the computer, I declined. However, in later discussions, I learned the staff's advice was deceiving, so I tried to change my order. After an unsuccessful talk with the front staff (who provided incorrect information on the order change process and refused to call the lens company as they were "certain" they already knew what the company would say), I gave up. I later received a call from Dr. Vo who explained all the details, called the company, corrected the advice her staff had given, and ordered my new pair of lenses - Dr. Vo herself was great. Fast forward to my glasses pickup today: in trying them on, if I'm reading a cellphone or a book, they're great; however, if I'm reading from my computer screen (how I literally spend my entire work day), it's blurry. In questioning the staff, they informed me that it was my issue because I ordered the glasses for "reading", and if I had wanted them for the "reading on the computer", then I should have ordered a progressive lens (which I didn't understand because they never bothered to explain a progressive lens, and incidentally, which my insurance would have covered for free). So now, in order to "read" on the computer, they informed me that I would need to have my screen about 6 inches from my face, which is ridiculous and not doable. I can't redo the lenses at this point - I used that "credit" on making the UV change. So I am basically stuck with my annual insurance allocation of inappropriate and mostly unusable lenses until the year ends. At which point, I'll be going elsewhere as Dr. Vo's staff literally can't perform in an effective way to fulfill the most basic needs of an optometry business (to help people see better). read more

Dr. Vo is super sweet and reliable. You can count on her to give you the best eye care. Also, she is a Loma Linda University Eye Institute affiliate. I highly recommend her. read more

The Dr was very professional and personable - and really knows her business. She caught a couple of insurance benefit items that her assistant missed and corrected. Be sure the Dr reviews your glasses order and you are getting the most out of your insurance! read more

For what it's worth, the optometrist has been helpful and knowledgeable the few times I've been here. Other than that, there's no reason to go. It's unorganized and EXPENSIVE. Orders can take weeks (and in my case months) to fulfill. The staff doesn't seem to care how long you walk around blind for and just want you to swipe your card and move along, so needless to say I'll be going somewhere else from now on. read more

The office is clean and neat, the staff were prompt in checking me in and explaining to me each procedure. Dr. Vo is friendly and efficient. One of the easiest and quickest eye exams I've ever had. read more

I had a good experience. The front girls where very nice, patient and accommodating, especially with me, I changed my mind several times when choosing frames. Dr. Vo was very nice. She took the time to answer questions and explained everything she did. read more