LOVE THIS PLACE. So nice and so helpful. You don't need to have a membership at Sam's club so that works out. They also take my insurance

4 years after my first exam here && they are still the best in town ! Dr. Phan && her team are amazing. Check in was fast , no wait time. Was seen by the doctor && got my prescription. Thank you ! :) *inside the Sam's Club (you don't need a membership for the exam) read more

Dr. Phan was highly recommended to me and my experience was wonderful. She is professional, knowledgeable and kind. Her exam is thorough and she explains what she is doing and the results of her findings. The prescription for new glasses has been perfect and results in clear vision for me. The appointment system is flawless and in the three times I have been there I was seen at my appointment time. Dr. Phan's staff is friendly. The entire process results in confidence. read more

I just want to say that I really appreciate Doctor Julie Phan and her entire staff for taking her time to talk to each and everyone of my kids in reference to there astigmatism and what they can do to better it... Also my son has ICP and she was very knowledgeable about the LP process and what it does I really appreciate her entire response to everything and the absolute great care my kids got we will definitely be back. As for office experience it was fast and easy check in process...The care she gave my kids was exceptional... thank you read more

Premier Eye Care Optometry - The greatest opportunity to be able to be in there exams and give my opinion - Optometrists Near Me - San Bernardino, California

Wow! Great service that is quick, sweet, and professional. I am beyond happy to get my eyes checked out with friendly smiles and no hassle. I would recommend this place to anyone press for time, on a budget, and does not like to wait. The people are great and friendly, and process is quick. read more

Brought in my son with special needs in today and all I can say is amazing! From the receptionist to the examiner to the doctor everyone just had so much experience and patience taking things slow for my him. Highly recommend to any parent with or without a special needs child. Thank you to everyone for this wonderful experience. read more

I've been coming here for about 6 years they are very nice and knowledgeable they take my insurance and medical that I know of I always get in and out within and hr with or without appointment read more

Place was clean and the staff friendly. They were thorough in my eye comprehensive test, highly recommend coming here.

I visited Premier Eye Care Optometry just before I had to leave on a trip. They helped me immediately and resolved the issue. They were very kind and understanding of my situation. I highly recommend them!! read more

Dr. Phan And Dr. nguyen are awesome! Super professional and very nice. I liked their intake form they have you do before the appointment, super convenient and makes the process faster. I like that they accept insurance or CASH! Not everyone has health insurance, so I'm glad there's options for everyone. Definitely recommend this place, not only are the Doctors awesome but they have amazing staff as well. shoutout to Sara, she is always friendly, professional and ready to help! Will continue to come here for all my eye needs. read more

Very nice people. Very nice receptionists very nice technician very nice doctor. Made my day. To talk to someone nice in the morning. The doctor explained everything to me that I needed to know read more

This was my first time going in and it was a 1 1/2 hour wait and the front desk mention she would call me whenever it was my turn. I did a pre test and then waited 10 minutes to see Dr. Julie for the full exam. Dr Julie was very nice she listened to the symptoms I was having and details I had to say. Dr Julie explain to me why I was having those symptoms , gave me a prescription, she took her time and answered my questions. Overall bery great experience! read more

Dr. Julie Phan is an amazing optometrist!!! She took the time to listen to my concerns and explained things thoroughly in accessible terms. Michelle at the front desk was also wonderful because she patiently explained my insurance benefits. I've already recommended family and friends to come here. read more

Came here with a eye infection and they took me right in no problem and provided me with a vey effective treatment as well as some informative/preventative information. The staff was very nice as well. read more

My fiancée and I showed up for an appointment but when we got there the door was closed. I asked if anyone was in being that my appointment time was approaching and was told that the doctor called out. The people at the desk were helping get a hold of another optometry in the area with no success when the receptionist walked in. She was no help at all, telling us that they had called and sent a message to everyone with an appointment telling them the doctor wasn't going to be in. Which is a lie being that we didn't receive either one, if we had we my fiancée wouldn't have taken the day off of work for this appointment. Your receptionist did nothing to try to help the situation, instead she was snotty and advised me to call the area to find another place to go to. The people outside the office were way more helpful by taking the time to call instead of telling me to do it. read more

Love Love Love coming here for my boyfriend, front desk is always so helpful, nice and informative! Every time we come here we have no issues and they are always so professional. Definitely recommend coming here for your eye needs! (: read more

Very professional and courteous. Waiting time wasn't long. Not much space in the office due to it being small. But the overall first time experience was well worth the wait. read more

This team is what I look for when it comes to customer service. They were able to fix an emergency for me right before a long road trip back home. Without the team being understanding of my situation, I would have had to drive eight hours practically blind. Thank you! read more

Wow. Can't believe it's been 3 years since I've last had my eyes checked (shame on me!). Premier Eye care does a good job at ensuring social distancing is taking place, especially since their waiting room is pretty small. Today my husband and I came in to have our eyes examined for contacts, glasses, and overall eye health. Michelle is really friendly, welcoming, and has excellent customer service. The lady who performed our initial part of the exam was really nice too (sorry forgot your name). They had a new exam which pretty much takes a picture of your eye vessels to check for cataracts, glaucoma, or any other eye abnormalities. Last time I was here, I met Dr. Nguyen, but this time I had the pleasure of meeting Dr. Phan. Dr. Phan is great at what she does. She takes time to explain everything thoroughly. She is very friendly and personable. She addressed my dry eye issues and discussed different options. I was offered to try a different brand of contacts that would be better for my dry eyes. I was sent home with samples to determine if I liked the contacts and eye drops. I have a follow up appointment in a couple of weeks. I'm excited to see the effectiveness of one of the treatments I am trialing for dry eyes. There's a reason Premier Eye Care has such good reviews. Check it out for yourself. You will not be disappointed. I'll be sure to stick to my annual eye exams from here on out. Thanks Dr. Phan and everyone at Premier Eye Care. Y'all are the best! read more

My eye exam was so easy to do here! Very professional and friendly staff! I recommend this eye center to everyone who has a Sam's Club membership. read more

My optometrist office was fully booked for months and I was recommend this office since I was in urgent need of an appointment. My glasses already had so many scratches and I can tell my prescription had changed since I was constantly taking them off. When I called they gave me an appointment within the same week. The staff were so friendly I really appreciated their positive energy. The eye doctor was very helpful with all my concerns and offered me several options. Top care for sure! read more

Not able to delete review. Issue was with front office staff, not with owner. She called once she saw my review with a promise to better train her new staff. Updated stars with hope of good intent. Wish Yelp would allow a delete as I am not recommending but am willing to remove the detail of my bad experience given the Dr's follow up phone call. read more

I'm so glad I found this place. Dr Phan is an amazing Optometrist. She takes her time with you and she focuses on trying to fully help you and help diagnose and treat and issues you may have. She's very smart with a great personality. And her staff are very friendly and courteous. She has such a great team working with her. read more

Highly recommend! Very kind, friendly staff. Thank you so much, especially Samantha :)

Dr. Phan was fantastic, professional, and thorough in her examination. The office staff were highly competent and made the visit seamless and quick. read more

Dr. Phan is great, she is gentle if you have a hard time with eye exams. She takes the time to explain & shows you your "eye picture" and she does it with a smile read more

Sarah is the best!!! She was so kind and friendly, answered all my questions, and needs in one phone call. If you need to schedule an appointment ask for her she is awesome! I would definitely recommend this office to anyone in need of an eye exam or contacts/glasses, they have the best schedule got seen the same week I called to schedule. Staff was friendly and made me feel comfortable. Had us in and out in no time. I am definitely going back for my exams and bringing my family back as well! read more

Great care and excellent experience. I love the equipment they use, it feels like they are extremely thorough during the examination process. Both the doctor and assistants are nice and helpful to answer any questions. read more

The best optometry I've been to the Dr is very nice and explains everything in detail so you know exactly what you need, no long wait and excellent service definitely will keep going here read more

After being extremely frustrated with my assigned optometrist that didn't seem to listen to me, I came to premier to discuss my concerns. Dr.Phan listened to my concern and was able to help me quickly and get me an adjusted prescription. Additionally, she had advice for me in dealing with my eyes that are regularly irritated. Great service! Highly recommend. read more

I've had two appointments at Premier Eye Care with both Dr. Nguyen and Dr. Phan. Both doctors were professional, friendly, informative and patient. I never feel rushed during my appointments, they always listen to my concerns, and are always able to provide answers for the questions I have. The entire office staff is the same way, both Sara and Michelle are also very friendly and helpful. I highly recommend this business to anyone looking for excellent care and customer service. read more

We love Premier Eye Care and how they took care of us during our process of getting contacts and eye glass prescriptions! Here's why: 1) They accept Risk Management which is great if you have Loma linda University insurance 2) You don't need Sam's club membership 3) Sara is the sweetest optometry assistant ever!!! She is always on top of our appointments and very attentive to us during our visits. 4) Dr. Phan is the best optometrist you will ever meet! She is very friendly, very attentive, and very genuine in getting to know her patients in a name basis and overall care. We will miss her but definitely we'll be back for our eye check up next year. P.s. I have a very strong astigmatism and vision and I saw her from May to October to get the best prescription. It was a lot of trial lenses but throughout the process she was very patient and made it so enjoyable to see her. :) read more

Premier Eye Care Optometry - We love Premier Eye Care!!! - Optometrists Near Me - San Bernardino, California

Dr.Phan is amazing she will go above and beyond to satisfy your needs ! Dr Phan & Staff is super helpful and informative. I would recommend them without a doubt. Very professional and caring. read more

Everyone who works here is warm and friendly. And they are very efficient. I've never had to wait long for my appointments. And Dr. Phan is very knowledgeable and thorough. I know I can rely on her to catch any problems. I highly recommend. read more

I loved the friendly nature of everyone in the business. Michelle, Sara and Dr Julie Phan were GREAT!! Very professional and friendly. Service was fast. I will definitely be doing the rest of my business here for now on! read more

I love this place so far it was my 1st time there and the experience was perfect and fast I was in and out of there with in 30 mins. Also there was nobody in there at the time I went so it was good for me I must have came at a perfect time but I loved it. I'll be back I'll bring all my kids to. I just hope they can work with special needs kids because that would be a plus for me I just forgot to ask. read more

Absolutely great customer service and excellent patient care. This office is located inside of Sam's Club and requires no membership to see the optometrist. Although sometimes there can be a wait(if you don't have an appointment), you can walk around Sams Club and if you're lucky, get some free food samples in the meantime. I like that they accept most insurances and take walk-ins, since sometimes I do forget to make an appointment. When you first walk in the door, you're immediately greeted with a big smile from one of the staff. Dr. Phan is extremely skillful, personable, and really thorough when examining the eyes. She really cares for her patients and makes sure that the glasses/contacts she prescribes are the best fit for you. read more

Dr. Phan and Dr. Nguyen, and their amazing staff, are truly incredible. My experiences as a patient were better than I could have imagined. The second I walked into their office I was greeted with a warm welcome from both Sara and Michelle, which definitely removed the nerves I had regarding my exam. I have been an avid user of contact lenses for about 9 years know, specifically utilizing the same type and brand. It wasn't until 1 year ago that I started noticing my vision deplete, my eyes dryer than ever and a small suction cup sensation when I removed my contacts at night. Unbeknownst to me, my contact lenses were not fitting correctly and were cutting off Oxygen to my eyes!!!! Dr. Phan noticed it the second she started the exam, something my previous Optometrist never saw. Might I note it wasn't something that occurs overnight, it took years to get to this point. Dr. Phan took her time explaining to me the situation and diagnosis, and created a game plan to help my eyes and vision improve. She switched me to a completely different type of contact lenses and we began a trial to see how I liked them. I was SOLD that same day! They instantly felt better and my eyes were back to being oxygenated! I came into my appointment worried and scared about what was going to happen with my vision, but left overjoyed by the positive impact Dr. Phan had on not only my eyes, but my life. I wear my contact lenses with a sense of ease now, not scared that I'm losing my vision because of them. At night I don't feel the uncomfortable pain associated with unfit contact lenses. It was truly a 12/10 experience! Everyone needs to go to Premier Eye Care!!!! read more

I have been seen by Dr. Phan in the past and the service is amazing. This time around I was seen by Dr. Olave Yee and she was incredible. She took time to address and validate my vision concerns. I really appreciate the effort she put in ensuring that my needs were accommodated for and I look forward to coming back for my next eye exam. read more

Had my first appointment with Dr. Phan today and came away very impressed. My wife and daughters see her husband Dr. Nguyen and raved about this office so I decided I needed to see for myself. Dr. Phan is very engaging and takes the time to get to know her patients. She's very knowledgeable and explains everything thoroughly. I never felt rushed and she answered all of my questions. This office accepts many insurances and you don't need to be a member of Sam's Club to go to their office. In today's world, where so many medical offices are busy and stressful places, Premier Eye Care is a breath of fresh air. I HIGHLY recommend. read more