One of the easiest eye exam visits I've ever made! Made my appointment online through their…read morewebsite. Showed up, my exam took 30min and the doctor was extremely nice and helpful. They have a lot of great brands for glasses. The office itself is very clean - would recommend!

2nd time/ different review: The staff particularly John, was exceptional. Very attentive, first…read moreclass service. He took his time to adjust my glasses to the perfect position. Did not rush me was very polite and professional. 1st review: 4 weeks ago: Melissa was professional and solution minded. She offered for me to come down and let them see if they could do a small fix for free when other optometry offices wouldn't. When I arrived I was greeted warmly and they helped me right away. They fixed my glasses when my own Optometry offices wouldn't. I highly recommend their services. The quality and care for people make them the best.

bad stuff and service I ordered my glasses 45 days ago and…read moreevery time I call or show up at the off they said they are not ready and when the call me to try them they where wrong so they have to se them back so think twice before you choice this place.

We've been going to Dr. Vo for a few years now and we love her! My daughter is pretty picky of her…read moredoctors but she's always excited to get her eyes checked. We love the selection of frames and turn around time is always faster than we expect. We have moved farther away but we still make the drive to see Dr. Vo!

LOVE THIS PLACE. So nice and so helpful. You don't need to have a membership at Sam's club so that…read moreworks out. They also take my insurance

4 years after my first exam here && they are still the best in town ! Dr. Phan && her team are…read moreamazing. Check in was fast , no wait time. Was seen by the doctor && got my prescription. Thank you ! :) *inside the Sam's Club (you don't need a membership for the exam)

I visited this location on 4/17 to purchase Meta glasses. The representative who helped me was very…read morefriendly and advised me to check my order status online for updates. When I checked, my order showed that the glasses would be ready for pickup on 4/30. That date came and went with no call, text, or email notifying me of any delay. I called on 5/1 and was told the glasses would be available on Monday. Monday passed--again, no communication. I called that evening before closing and was told they would have my glasses on Tuesday, 5/5. It is now the afternoon of 5/5, and I still have not received any updates. When I called again, I was told the glasses had not arrived and that they "might" be available sometime this week, but no specific timeline could be provided. It has now been 12 business days, and there seems to be no sense of urgency or concern for the customer experience. Payment was collected promptly, but the product has yet to be delivered, and communication has been consistently lacking. Based on this experience, I plan to file a complaint with the Better Business Bureau.

This was the first time that I had been to Visionworks, and I was not impressed. I took the eye…read moretests, but the girl giving the tests seemed very distracted and detached! When I saw the eye doctor, she was not friendly at all. In fact, she was cold-acting, bossy, and very uptight. The people at the front desk seemed friendlier, but just a little better. Their prices are not low! Needless to say, Visionworks is not me!

I had a disappointing experience with My Eye Guy due to poor communication and customer service…read more After purchasing my frames, I was given multiple inconsistent timelines for when my glasses would be ready. From a few days, to a week, to nearly four weeks. I was repeatedly told to wait for a text message with a pickup code, but never received one. I had to call myself to find out my glasses were already ready, and after specifically asking if I still needed to wait for the text, I was told yes. Five hours later, I called again only to be told I never needed the text in the first place. The interaction afterward made me feel like I was somehow at fault for following the instructions I was given. I was also disappointed with the fitting process. When I asked how to tell if the glasses were too tight or needed adjustment, I was basically told it was up to personal preference. Previous eye care offices I've gone to would at least visually check the fit and help with adjustments, but here I was mostly just handed the glasses and a case without much guidance. Delays and miscommunication happen, but the overall experience felt disorganized and unprofessional. However, the doctor was really nice, he deserves better.

The receptionist was very kind and tried her best during our visit. She was patient with my…read moreautistic daughter, gave her stickers and toys, and even placed them on the doctor's chair so my daughter could play and stay calm while we waited in the exam room. I truly appreciated her effort. Unfortunately, our experience went downhill when Dr. Lee entered the room. My daughter was calmly playing with the stickers and toys on the chair that the receptionist had allowed her to use when he walked in and immediately said, "That's my chair," and then told all of us to sit down in a very rude and dismissive manner. There was no kindness, no patience, and his tone was completely unnecessary. My husband responded that he didn't appreciate the way we were being spoken to. Dr. Lee then replied, "Are we going to do this or what?" which completely shocked us. I explained that there is a respectful way to speak to families, especially those already dealing with stressful medical concerns and children with autism. We came in worried because my daughter is having issues with her right eye and were already going through a lot trying to get her help. Instead of showing any patience or compassion, we were asked to leave and were told we were banned from the office. We left completely empty-handed without answers for our daughter. This was an extremely disappointing and hurtful experience. I'm not saying he couldn't ask us to move, but there's a respectful way to speak to people, and his tone was completely inappropriate. A doctor who lacks patience, compassion, and professionalism should not be working with families--especially children with special needs. Families deserve understanding and respect, and unfortunately we did not receive that here.

With every visit, I'm made to feel like I'm at the right place. The team there is awesome and…read morefriendly. Always going that extra mile to give me the best eye care possible. Friendly, kind, and caring people that are good at what they do is what you'll find here. Keep up the great work.

i was extremely satisfied with appointment date, how quickly I was taken to start my eye exam,…read more knowledgeable staff, Dr. Soderblom well explained the outcome of my eye exam , great variety of eye wear to choose from. i was pleasantly welcomed upon my arrival. I strongly recommend this fine establishment. Thank you

I love this group as it is the only place I could find frameless light weight glasses. I have…read moregotten several pairs as well as several pairs of reading glasses. Today I took my favorite reading glasses in to see if they could repair the nose piece or reproduce the exact prescription. I was greeted by friendly people at the front desk who looked at my glasses and with a smile said we can fix this in a flash. They did and bonus, didn't charge me because I was a returning customer. I was willing to pay whatever and I am so appreciative that my favorite glasses are as good as new.

This establishment must be doing exceptionally well, as they clearly aren't in need of new…read morecustomers. I called to verify my insurance today at 3:48 PM as this business was listed as an in-network provider on my benefits page. Unfortunately, the receptionist was dismissive and unprofessional. Rather than offering to verify my coverage or asking for a Member ID, she repeatedly insisted she had never heard of my carrier and told me I didn't appear in the patient portal. If this is how they treat potential clients, I'll be taking my business to a practice that values basic customer service.

The Dr was very thorough in her approach and treatment. There is ample parking in front of the…read moreclinic. The office is spacious.

Doctor Vo was very nice, and her quality of care is excellent. The staff in the office were also…read morevery knowledgeable and great. She was able to look at the lenses I received from another very awful eye doctor and immediately knew why I couldn't see even after I had gone back 4 times to the original doctor and they refused to fix them. She was able to help me quickly and gave me a great pair of glasses. I had a great experience with this office and I highly recommend her!

I had a wonderful experience at Ledesma Optometry from start to finish…read more Scheduling my appointment was easy, and the staff I spoke with on the phone were friendly, helpful, and professional. When I arrived, parking was convenient right in front of the office. The front desk team was welcoming, informative, and made check-in simple. The office itself is modern, clean, and comfortable. I especially appreciated that I was seen right on time without a long wait. Dr. Ledesma was exceptional. He has a very calm, reassuring presence that immediately put me at ease. He took the time to listen carefully to my concerns and questions, and I never felt rushed. What stood out most was how attentively he listened and then explained everything in a way that reflected what I had shared with him. He was both thorough and efficient, which is a rare combination. The exam room and equipment were clean and well maintained, and the entire visit felt organized and professional. Dr. Ledesma is clearly passionate about what he does, and his genuine care for his patients shows. I left feeling informed, heard, and confident about my eye health. I highly recommend Ledesma Optometry and will definitely be returning for future eye care.

Sorry. Just have to be honest…read more These guys keep getting my prescription and glasses wrong. Ive had to come back multiple times. It's been over a month and still no glasses. I've been wearing glasses my entire life. This place is easily the worst as far as service and overall competence. If there is a rating of over one star, you can bet it was paid for; a family member or close friend. Again . . . just being honest.

I've been coming to James Espinosa, OD since around 2017, and I absolutely love this place. From…read morethe moment you walk in, it feels personal, they know my name, and the welcome is always genuine. The manager, Jenny, is amazing and truly keeps everything running smoothly. Dr. Espinosa is cool, approachable, and clearly cares about his patients. On my most recent visit, I saw their newer doctor, Dr. Fabrizio, and she took great care of me as well, super attentive and professional. They always have a great selection of lenses and frames, they take insurance, and what I really appreciate is how helpful they are when it comes to choosing frames. They actually give honest feedback and help you decide what looks best, instead of leaving you to figure it out on your own. If you're single and need someone to externally process frames with you, this is definitely the place to go, they've got you covered! Overall, it's just a fun, friendly, welcoming office. They're also Christian-owned, which I really appreciate as a Christian myself. I can't recommend James Espinosa OD enough.

I can see clearly now, the blur is gone!!!…read more Prior to coming here, I've been on a constant search for an optometrist I could trust and a staff who takes care of me. Dr. Espinosa and his staff have served my family for years. The ladies are always friendly and try to take care of patients quickly and efficiently. Jennifer, the office manager, has never hesitated to answer any questions we've had and she's gone above and beyond to answer any questions, make sure that we get the full benefit of our insurance coverage, and ensure that our glasses/contact orders are accurate. Don't hesitate to check out Dr. Espinosa for your optical needs!