One of the easiest eye exam visits I've ever made! Made my appointment online through their…read morewebsite. Showed up, my exam took 30min and the doctor was extremely nice and helpful. They have a lot of great brands for glasses. The office itself is very clean - would recommend!

Horrible service. John has no manners and I have caught he mouthing off with other staff and…read morerolling his eyes.The Doctors treat the staff with no manners. I feel bad for the staff. Seem like favoritism. Way better other optometry options out there

This place is great for glasses- prescription or otherwise. Super helpful, knowledgeable and…read morefriendly staff. They're Amazing! They work with our insurance, through VSP, and sell vintage frames in great brands. They have a well-curated stock. The entrance is in a courtyard next to the Burger Town parking lot, beside the door to Active.

Augie at Mountain Optical Eyeworks is the only person that I trust for all my glasses needs…read more Incredibly helpful, wonderful pricing, great selection of vintage frames, very clean location, all the things that make small businesses special. Highly recommend!

This was my first time visiting one of their locations. I love the amazing selection of brands and…read morestyles this location had! I walked in and was quickly greeted by a woman named Olivia, who I found out was the manager. She was super friendly and very helpful! After I picked out a couple of frames, Martell was the name of the associate who assisted me. He was friendly, knowledgeable, and took his time to make this a great visit for me. I'm extremely happy with my purchase and would definitely recommend this place!

I visited this location on 4/17 to purchase Meta glasses. The representative who helped me was very…read morefriendly and advised me to check my order status online for updates. When I checked, my order showed that the glasses would be ready for pickup on 4/30. That date came and went with no call, text, or email notifying me of any delay. I called on 5/1 and was told the glasses would be available on Monday. Monday passed--again, no communication. I called that evening before closing and was told they would have my glasses on Tuesday, 5/5. It is now the afternoon of 5/5, and I still have not received any updates. When I called again, I was told the glasses had not arrived and that they "might" be available sometime this week, but no specific timeline could be provided. It has now been 12 business days, and there seems to be no sense of urgency or concern for the customer experience. Payment was collected promptly, but the product has yet to be delivered, and communication has been consistently lacking. Based on this experience, I plan to file a complaint with the Better Business Bureau.

I love this group as it is the only place I could find frameless light weight glasses. I have…read moregotten several pairs as well as several pairs of reading glasses. Today I took my favorite reading glasses in to see if they could repair the nose piece or reproduce the exact prescription. I was greeted by friendly people at the front desk who looked at my glasses and with a smile said we can fix this in a flash. They did and bonus, didn't charge me because I was a returning customer. I was willing to pay whatever and I am so appreciative that my favorite glasses are as good as new.

This establishment must be doing exceptionally well, as they clearly aren't in need of new…read morecustomers. I called to verify my insurance today at 3:48 PM as this business was listed as an in-network provider on my benefits page. Unfortunately, the receptionist was dismissive and unprofessional. Rather than offering to verify my coverage or asking for a Member ID, she repeatedly insisted she had never heard of my carrier and told me I didn't appear in the patient portal. If this is how they treat potential clients, I'll be taking my business to a practice that values basic customer service.

Sorry. Just have to be honest…read more These guys keep getting my prescription and glasses wrong. Ive had to come back multiple times. It's been over a month and still no glasses. I've been wearing glasses my entire life. This place is easily the worst as far as service and overall competence. If there is a rating of over one star, you can bet it was paid for; a family member or close friend. Again . . . just being honest.

I've been a patient of Dr. Ledesma for the past 10 years, and now my 7-year-old daughter, who is on…read morethe autism spectrum, is also under his care. He is incredibly kind, patient, and genuinely compassionate. Every visit feels less like an appointment and more like spending time with extended family. Dr. Ledesma's team has a heart of gold. There was a time when I wasn't confident wearing glasses, but Ashley went above and beyond to help me find frames that complimented my face and made me feel beautiful inside and out. She always turns the frame-picking process into a fun "mini fashion show," and we share so many laughs during my visits. I'm now 28 years old, and the care I've received at Ledesma Optometry has made a lasting impact on me. I'll keep coming here for as long as the doors are open. I highly recommend this office to anyone who wants to be treated with love, kindness, and respect. P.S. -- Ask for Ashley before picking your frames. She's the best!

Very friendly and professional. More importantly to me they carry a large selection of the eyewear…read morebrand I love. My glasses were finished before promised, fit perfectly and the process was efficient.

I've never had glasses before and was sent here by my optician and wasn't quite sure what to…read moreexpect. Janet and Jerry were so helpful with explaining everything to me and were super patient. I spent a while trying on frames and had a great experience with something I was a little nervous about. I really appreciate them!

I had a great experience at Visionaire. The staff was friendly and welcoming, and the doctor was…read morevery patient and thorough during the exam.

Visionaire Optometry met all my expectations, the staff made our visit smooth and stress free. Once…read moreexams were done for my children and I, Hilda was amazing in helping us choose from all the frame options. The fee breakdown was explained clearly and easy to understand.

I really dislike writing negative reviews especially since I'm a big believer that not everyone has…read morethe same experience. However, I feel compelled to warn other people about this practice. My first experience- went in for an eye exam that took a total of 2.5 hours. It was clear from the get go that there is no real process in place as the staff kept going in circles trying to figure out what patient needed what procedure done next. My second experience- called to ask if my contact fittings had arrived because the optometrist explained during my eye exam that because I was a new patient, they need to order me contact samples and I would need to schedule a fitting to ensure that they were the correct fit. I called on week #3 (even though I was told that I would receive a call in 1-2 weeks) and was nonchalantly told that my contacts had arrived and yet had not bothered to give me a call to inform me. My third experience- I went in to pick up my contacts and the staff scrambled to locate them. Once found, they were given to me with no further instruction. I asked the staff member what the next steps were and she said, "what did they tell you when they called you to pick them up?" At that moment, I almost lost my cool, but remained composed and explained to her that I had not received a call but rather had to call in myself to check the status. The optometrist overheard me and quickly offered to do my fitting then and there. Contacts were fine but she suggested I try them for a few days and told me to call back if they fit okay so I could order my yearly supply and use my insurance credit. Final experience- I called twice, left a message and no one got back to me. Called again on a different day to place an order to use my insurance credit only to find out that their office charged my contacts fitting (6 pairs of contacts) to my insurance and so now I nave used up all of my insurance credit for contacts. As you can understand, I was livid at this point because the staff member mentioned that I had the option to pay out of pocket for my fitting instead of it being charged to my insurance. So basically, the staff who ordered my fittings made the choice for me. She mentioned that she would call the insurance to ask if it could be reverted and up to this day, I have yet to receive a call back. I will never return to this practice ever again. Like other reviews have mentioned, the optometrist is nice but the staff is incompetent and disorganized. I really hope the business takes the time to read their negative reviews and do something to improve their business practices.

I paid for glasses in Full, waited 5 weeks, now thy have NO record of the transaction???…read moreGood Luck!

My boyfriend accidentally broke his eyeglasses frame specifically the pad arm. We luckily were able…read moreto find Michael's repair shop the next day and Michael was able to help complete the repair within an hour. Additionally to the repair he went above and beyond to fix the frames ! I really appreciated his service and the cost was reasonable , if I ever needed to have a frame repair ( I hope that it doesn't happen again) I will be a returning customer.

The arm of my glasses snapped off and every eyeglasses repair location we called said the small…read morehinge piece could not be fixed to reattach the arm. I brought them into Michael Dickey Design Jeweler and he easily fixed it same day, within the next hour, for very reasonable price. Amazing job!