One of the easiest eye exam visits I've ever made! Made my appointment online through their…read morewebsite. Showed up, my exam took 30min and the doctor was extremely nice and helpful. They have a lot of great brands for glasses. The office itself is very clean - would recommend!

2nd time/ different review: The staff particularly John, was exceptional. Very attentive, first…read moreclass service. He took his time to adjust my glasses to the perfect position. Did not rush me was very polite and professional. 1st review: 4 weeks ago: Melissa was professional and solution minded. She offered for me to come down and let them see if they could do a small fix for free when other optometry offices wouldn't. When I arrived I was greeted warmly and they helped me right away. They fixed my glasses when my own Optometry offices wouldn't. I highly recommend their services. The quality and care for people make them the best.

LOVE THIS PLACE. So nice and so helpful. You don't need to have a membership at Sam's club so that…read moreworks out. They also take my insurance

4 years after my first exam here && they are still the best in town ! Dr. Phan && her team are…read moreamazing. Check in was fast , no wait time. Was seen by the doctor && got my prescription. Thank you ! :) *inside the Sam's Club (you don't need a membership for the exam)

This was my first time visiting one of their locations. I love the amazing selection of brands and…read morestyles this location had! I walked in and was quickly greeted by a woman named Olivia, who I found out was the manager. She was super friendly and very helpful! After I picked out a couple of frames, Martell was the name of the associate who assisted me. He was friendly, knowledgeable, and took his time to make this a great visit for me. I'm extremely happy with my purchase and would definitely recommend this place!

I visited this location on 4/17 to purchase Meta glasses. The representative who helped me was very…read morefriendly and advised me to check my order status online for updates. When I checked, my order showed that the glasses would be ready for pickup on 4/30. That date came and went with no call, text, or email notifying me of any delay. I called on 5/1 and was told the glasses would be available on Monday. Monday passed--again, no communication. I called that evening before closing and was told they would have my glasses on Tuesday, 5/5. It is now the afternoon of 5/5, and I still have not received any updates. When I called again, I was told the glasses had not arrived and that they "might" be available sometime this week, but no specific timeline could be provided. It has now been 12 business days, and there seems to be no sense of urgency or concern for the customer experience. Payment was collected promptly, but the product has yet to be delivered, and communication has been consistently lacking. Based on this experience, I plan to file a complaint with the Better Business Bureau.

I had a disappointing experience with My Eye Guy due to poor communication and customer service…read more After purchasing my frames, I was given multiple inconsistent timelines for when my glasses would be ready. From a few days, to a week, to nearly four weeks. I was repeatedly told to wait for a text message with a pickup code, but never received one. I had to call myself to find out my glasses were already ready, and after specifically asking if I still needed to wait for the text, I was told yes. Five hours later, I called again only to be told I never needed the text in the first place. The interaction afterward made me feel like I was somehow at fault for following the instructions I was given. I was also disappointed with the fitting process. When I asked how to tell if the glasses were too tight or needed adjustment, I was basically told it was up to personal preference. Previous eye care offices I've gone to would at least visually check the fit and help with adjustments, but here I was mostly just handed the glasses and a case without much guidance. Delays and miscommunication happen, but the overall experience felt disorganized and unprofessional. However, the doctor was really nice, he deserves better.

Hi there! I had my first ever appointment about two weeks…read moreago. The customer service was solid. I was received with a warm welcome. They used some cool new 2025 machines of the future to check my eyes. 20:20 vision. Seems legit. The doctor was contacted via zoom. She said I'd get some prescriptions for far distance and reading. Insurance concerned a whole lot. (Thank you to my job). I haven't gotten a call back for glasses. They said two weeks. Hoping I hear back by the end of this week. I chose some really cute ones that are popn. They have a variety of styles and I paid with Apple Pay lol. I will give five stars and update this review if I get a call back to pick up by this Thursday the latest. Pray for me so I get them asap!! Check them out!

i was extremely satisfied with appointment date, how quickly I was taken to start my eye exam,…read more knowledgeable staff, Dr. Soderblom well explained the outcome of my eye exam , great variety of eye wear to choose from. i was pleasantly welcomed upon my arrival. I strongly recommend this fine establishment. Thank you

With every visit, I'm made to feel like I'm at the right place. The team there is awesome and…read morefriendly. Always going that extra mile to give me the best eye care possible. Friendly, kind, and caring people that are good at what they do is what you'll find here. Keep up the great work.

Rude staff Come here if you want to get discriminated…read moreagainst and yelled at by staff

Would not allow a Zero rating...Staff could use Compassion training. One of the staff members took…read moreit upon herself to give medical diagnosis to a disabled person. Stating the person was not disabled.. How dare she tell someone they are not disabled. You never know what someone is going through! No matter how good the Dr is with staff like that you can lose patients. I Pray she never finds herself disabled. And have to prove it to someone who is so unkind as she was today! Horrible behavior! I will be reporting this incident.

I had a wonderful experience at Ledesma Optometry from start to finish…read more Scheduling my appointment was easy, and the staff I spoke with on the phone were friendly, helpful, and professional. When I arrived, parking was convenient right in front of the office. The front desk team was welcoming, informative, and made check-in simple. The office itself is modern, clean, and comfortable. I especially appreciated that I was seen right on time without a long wait. Dr. Ledesma was exceptional. He has a very calm, reassuring presence that immediately put me at ease. He took the time to listen carefully to my concerns and questions, and I never felt rushed. What stood out most was how attentively he listened and then explained everything in a way that reflected what I had shared with him. He was both thorough and efficient, which is a rare combination. The exam room and equipment were clean and well maintained, and the entire visit felt organized and professional. Dr. Ledesma is clearly passionate about what he does, and his genuine care for his patients shows. I left feeling informed, heard, and confident about my eye health. I highly recommend Ledesma Optometry and will definitely be returning for future eye care.

Sorry. Just have to be honest…read more These guys keep getting my prescription and glasses wrong. Ive had to come back multiple times. It's been over a month and still no glasses. I've been wearing glasses my entire life. This place is easily the worst as far as service and overall competence. If there is a rating of over one star, you can bet it was paid for; a family member or close friend. Again . . . just being honest.

I went to Dr. Espinoza two weeks ago for my annual check up and I'm very grateful I went. Through…read morethe exam he was able to find hemorrhaging behind the eye. He told me to go to the emergency room immediately. I am glad I did, he may have saved my eye and possibly my life. My blood pressure was so high, that I was hospitalized for three days to bring it back down. I am grateful for his thoroughness and patience. He is a great optometrist.

I've been coming to James Espinosa, OD since around 2017, and I absolutely love this place. From…read morethe moment you walk in, it feels personal, they know my name, and the welcome is always genuine. The manager, Jenny, is amazing and truly keeps everything running smoothly. Dr. Espinosa is cool, approachable, and clearly cares about his patients. On my most recent visit, I saw their newer doctor, Dr. Fabrizio, and she took great care of me as well, super attentive and professional. They always have a great selection of lenses and frames, they take insurance, and what I really appreciate is how helpful they are when it comes to choosing frames. They actually give honest feedback and help you decide what looks best, instead of leaving you to figure it out on your own. If you're single and need someone to externally process frames with you, this is definitely the place to go, they've got you covered! Overall, it's just a fun, friendly, welcoming office. They're also Christian-owned, which I really appreciate as a Christian myself. I can't recommend James Espinosa OD enough.

Greatest optometrist ever! He will put you at ease immediately, and is so kind, friendly, and…read moreprofessional. Dr. Kleen explains things so you can really understand without seeming like he's talking to a two-year old. I wish all optometrists could take a page out of his book.

I decided to go to Dr. Steven Kleen to have my annual eye exam and to find out why I was having…read moredouble vision. He was very professional and explained everything as to my double vision. He mentioned glasses that had certain a lens to help my double vision. I'm Excited I have something that will help me with my double vision and understand more about what's going on, my other optometrist never went over any of this with me. I will continue to see Dr. Steven Keen, he's was great. If you see any negative reviews talking about glasses, he has nothing to do with that, he's in optometrist side, glasses are separate from him. I had great office experience. He does get walk-ins so there may be a wait time. Call for an appointment.