1. Michael Dickey Design Jeweler

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Redlands, CA

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Michael Dickey Design Jeweler

4.8 (107 reviews)
Closed • Closed

Services - Michael Dickey Design Jeweler

Jewelry repair

Eyewear fitting

Michael Dickey Design Jeweler Photos

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repair of the eyeglass pad arm
Yoselin L.

My boyfriend accidentally broke his eyeglasses frame specifically the pad arm. We luckily were able to find Michael's repair shop the next day and Michael was able to help complete the repair within an hour. Additionally to the repair he went above and beyond to fix the frames ! I really appreciated his service and the cost was reasonable , if I ever needed to have a frame repair ( I hope that it doesn't happen again) I will be a returning customer.

We took my late mother in law's charm bracelet along with two charms to be added to the bracelet, had Michael check the diamonds in my wedding ring and my late mother's 40th anniversary diamond ring, and had my husband's wedding band sized. I thoroughly enjoyed and appreciated Michael's knowledge of jewelry and explanation of what he had done and why. The pieces came out better than imagined. I thought the bracelet was supposed to have a tarnished appearance to it as it had always looked distressed. Well, apparently that's not what it was supposed to look like. It's beautiful and shiny! I was super pleased with Michael's service and more importantly, the appearance of all the pieces. The repaired pieces were seamless and you can't see any of the repaired spots. I will entrust all my important jewelry to Michael knowing he will be straight forward with me.

Danni W.

My husband took my glasses to Michael and he said Michael was so friendly and diligent. He said it was great that I saved the little spring when my glasses broke because that's how he was able to fix it. Great service and highly recommended

Kelly C.

We have gone to Michael Dickey Design for 20 years and the craftsmanship, attention to detail and turn around time is amazing. My husband surprised me with a wedding ring restoration for Christmas and I was blown away at how beautiful it looks. I look forward to putting it on every morning. We highly recommend Michael Dickey! You won't be disappointed.

It Sparkles more than when I bought it!
Ruth W.

I am impressed. I had a ring set that needed to be fixed. Michael explained carefully what he would recommend and I went with it. I could not be more pleased! Now my husband and I are going to have him design a ring for both of us.

Kim K.

Micheal created a very special pendant for me to honor my late husband. He pays attention to every detail. The workmanship and skill that he puts in to his craft far exceeds most jewelers of today. I will never go anywhere else. Thank you for a job well done!

All resized and cleaned up!
Cristina S.

Just picked up my wedding ring. After significant weight loss I needed to have my ring downsized. Little did I realize by doing this you can lesson the integrity of the ring and possibly loose stones. This was carefully explained to me and my repairs are stupendous! It looks better than when we first bought it. I appreciated his work and explanations and patience. We will be back in the future for sure. And he is covid compliant, masks required for entry and I appreciate that.

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3 months ago

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3 months ago

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2 years ago

Guy is extremely rude. I read another review from three years ago and that person had the same experience. I think be might be prejudice.

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3 years ago

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3 years ago

Fast and excellent laser welding repair of my glasses ($60 plus tax)....

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5 years ago

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2 years ago

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3 years ago

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5 years ago

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4 years ago

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7 years ago

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9 years ago

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6 years ago

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6 years ago

Took my glasses to Michael for repair and they are good as new, just like he promised! He was so friendly and the service was great!

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7 years ago

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9 years ago

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9 years ago

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6 years ago

Got my engagement and wedding band welded together, he also polished it and came out absolutely beautiful

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4 years ago

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Page 1 of 3

Ask the Community - Michael Dickey Design Jeweler

Review Highlights - Michael Dickey Design Jeweler

“My wedding ring set hasn't been tended to for a while due to my own neglect and figured I would give this place a try.”

Mentioned in 3 reviews

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Visionworks - The frames I am considering, pretty cool and ultra light flexon.

Visionworks

(22 reviews)

The earpiece came off my glasses and we were just three days away from going on a trip. My…read moreoptometrist is not close and I didn't know where to go so I looked up and went into VisionWorks. Monica was great. She was able to not only fix them but to show me how they can be fixed in the future. She was awesome and I so appreciate her willingness to help and of course they did not charge me. I will definitely come back there again, and I recommend others to do the same. Awesome shop

I visited this location on 4/17 to purchase Meta glasses. The representative who helped me was very…read morefriendly and advised me to check my order status online for updates. When I checked, my order showed that the glasses would be ready for pickup on 4/30. That date came and went with no call, text, or email notifying me of any delay. I called on 5/1 and was told the glasses would be available on Monday. Monday passed--again, no communication. I called that evening before closing and was told they would have my glasses on Tuesday, 5/5. It is now the afternoon of 5/5, and I still have not received any updates. When I called again, I was told the glasses had not arrived and that they "might" be available sometime this week, but no specific timeline could be provided. It has now been 12 business days, and there seems to be no sense of urgency or concern for the customer experience. Payment was collected promptly, but the product has yet to be delivered, and communication has been consistently lacking. Based on this experience, I plan to file a complaint with the Better Business Bureau.

Ledesma Optometry

Ledesma Optometry

(40 reviews)

$$$

Sorry. Just have to be honest…read more These guys keep getting my prescription and glasses wrong. Ive had to come back multiple times. It's been over a month and still no glasses. I've been wearing glasses my entire life. This place is easily the worst as far as service and overall competence. If there is a rating of over one star, you can bet it was paid for; a family member or close friend. Again . . . just being honest.

I had a wonderful experience at Ledesma Optometry from start to finish…read more Scheduling my appointment was easy, and the staff I spoke with on the phone were friendly, helpful, and professional. When I arrived, parking was convenient right in front of the office. The front desk team was welcoming, informative, and made check-in simple. The office itself is modern, clean, and comfortable. I especially appreciated that I was seen right on time without a long wait. Dr. Ledesma was exceptional. He has a very calm, reassuring presence that immediately put me at ease. He took the time to listen carefully to my concerns and questions, and I never felt rushed. What stood out most was how attentively he listened and then explained everything in a way that reflected what I had shared with him. He was both thorough and efficient, which is a rare combination. The exam room and equipment were clean and well maintained, and the entire visit felt organized and professional. Dr. Ledesma is clearly passionate about what he does, and his genuine care for his patients shows. I left feeling informed, heard, and confident about my eye health. I highly recommend Ledesma Optometry and will definitely be returning for future eye care.

Focus Vision Optometry - Brand new advanced examination equipment.

Focus Vision Optometry

(11 reviews)

BEST optometrist and staff in Redlands. New staff came in February and things are so much more…read moreefficient. I was helped with glasses and lens choice, I put my order in and 8 days later picked it up. There was no hassle not issues nothing. Not to mention the day I picked up my glasses they were extremely busy, but everyone was polite and helped me promptly. Other reviews are old , I went in in March of 2022 and it was fantastic !!!

I really dislike writing negative reviews especially since I'm a big believer that not everyone has…read morethe same experience. However, I feel compelled to warn other people about this practice. My first experience- went in for an eye exam that took a total of 2.5 hours. It was clear from the get go that there is no real process in place as the staff kept going in circles trying to figure out what patient needed what procedure done next. My second experience- called to ask if my contact fittings had arrived because the optometrist explained during my eye exam that because I was a new patient, they need to order me contact samples and I would need to schedule a fitting to ensure that they were the correct fit. I called on week #3 (even though I was told that I would receive a call in 1-2 weeks) and was nonchalantly told that my contacts had arrived and yet had not bothered to give me a call to inform me. My third experience- I went in to pick up my contacts and the staff scrambled to locate them. Once found, they were given to me with no further instruction. I asked the staff member what the next steps were and she said, "what did they tell you when they called you to pick them up?" At that moment, I almost lost my cool, but remained composed and explained to her that I had not received a call but rather had to call in myself to check the status. The optometrist overheard me and quickly offered to do my fitting then and there. Contacts were fine but she suggested I try them for a few days and told me to call back if they fit okay so I could order my yearly supply and use my insurance credit. Final experience- I called twice, left a message and no one got back to me. Called again on a different day to place an order to use my insurance credit only to find out that their office charged my contacts fitting (6 pairs of contacts) to my insurance and so now I nave used up all of my insurance credit for contacts. As you can understand, I was livid at this point because the staff member mentioned that I had the option to pay out of pocket for my fitting instead of it being charged to my insurance. So basically, the staff who ordered my fittings made the choice for me. She mentioned that she would call the insurance to ask if it could be reverted and up to this day, I have yet to receive a call back. I will never return to this practice ever again. Like other reviews have mentioned, the optometrist is nice but the staff is incompetent and disorganized. I really hope the business takes the time to read their negative reviews and do something to improve their business practices.

Michael Dickey Design Jeweler - jewelry - Updated November 2026

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