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Focus Camera

3.0 (327 reviews)
Closed 10:00 am - 5:00 pm
Updated 3 months ago

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Reviews With Photos

Bench Test from factory
J B.

BUYER BEWARE The retailer has a presence on Ebay. I recently purchased a UPS from them and upon its arrival I noticed the OEM packaging had been resealed. Some internal packaging was missing and there was a noticeable burnt electrical smell. The date on the bench test was 2015. It looked new. Charged the batteries overnight then turned it on. It immediately alarmed, the batteries had no charge. Trickle charger is broke. Sent it back for a replacement. Received the replacement with even less OEM packaging and this time the bench test date was 2002. Yeah, you read it right, 2002. After charging the batteries it powered up just fine and after a couple hours I plugged my PC and accessories in and forgot about it until about a week later. Alarm went off and I saw the batteries were dead. Again, the trickle charger broken. First off, they were selling them "new" which they weren't. Second, that is fraud and is considered a crime. I've reported them to Ebay but who knows if they'll straighten them out. They screwed me twice so now it's time to return the favor. BUYER BEWARE

I purchased a Ryzen CPU from Focus Camera through their eBay store and had a terrible experience. They failed to disclose that this was actually a drop-ship item from Amazon, which created numerous issues. When I tried to have them add my apartment's door code to the delivery instructions (so the driver could actually access my building), their only response was that I needed to contact Amazon directly to provide the door code. This was impossible since the order wasn't under my Amazon account, so Amazon couldn't help me. Predictably, the package was lost because the delivery driver couldn't access my building. When I contacted Focus Camera about this problem, they again deflected responsibility and told me to deal with Amazon directly - despite the fact that I never ordered anything from Amazon! I ordered from Focus Camera on eBay, so they should have handled this situation. The lack of transparency about their drop-shipping practices and their unwillingness to take responsibility for the order I placed with THEM resulted in a lost package and wasted time. I would not recommend purchasing from this seller.

The doctored price to make the correct battery the same price as the incorrect more expensive battery.
Thomas F.

I definitely wish to update this review. Was contacted by office manager and lead salesman. They credited my card with the amount in error and assured me that it was in error and sales person would receive some training and perhaps attention to detail. I will recommend focus camera at this time. Updating again. Decided on a upgraded camera. They are doing a great job helping me and my endless questions. Definitely will order printer/game camera and other lens from them in the future

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7 years ago

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Joyce P.

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7 years ago

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Joyce P.

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5 years ago

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5 years ago

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16 years ago

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10 years ago

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Joyce P.

Thank you Kenny, we hope to see you again soon.

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5 years ago

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8 years ago

Contacted by Joyce from Focus Camera Customer Service department and got price match. Updating the rating to 5 stars.

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8 years ago

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Joyce P.

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12 years ago

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8 years ago

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Joyce P.

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5 years ago

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8 years ago

Have good shopping experience with focus camera, get sony A7II with very good customer service from Alysa. thank you very much!

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9 years ago

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7 years ago

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Joyce P.

Steven, Thank you for choosing Focus Camera.

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8 years ago

It's the place to go for awesome deal for camera and accessories!! The customer service is very helpful.

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5 years ago

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8 years ago

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Joyce P.

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8 years ago

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Joyce P.

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8 years ago

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12 years ago

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9 years ago

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7 years ago

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7 years ago

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Joyce P.

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9 years ago

They sent me a box with no Camera in it and now are saying they are not liable. I will most likely sue this company.

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Joyce P.

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6 years ago

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8 years ago

Fast shipping. Great product and discounts

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11 years ago

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11 years ago

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6 years ago

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5 years ago

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9 years ago

It was great working out my situation with Joyce! She is very helpful. Thank you so much.

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Joyce P.

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7 years ago

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Joyce P.

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9 years ago

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Joyce P.

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7 years ago

Not a good experience at all. Bad customer support and poor communication which takes forever.

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Joyce P.

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9 years ago

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7 years ago

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8 years ago

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8 years ago

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Page 5 of 9

Focus Camera Reviews in Other Languages

Ask the Community - Focus Camera

Do you guys process 35mm film, and if so can you convert it to digital/electronic formats via email?

Hello, I am sorry we do not at this time. Thank you

Has anyone had their camera clean by this company? I have a canon 5d mark iii

Hello, I am sorry at this time we do not clean cameras. We are looking into having something like this at our store in the future, Thank you Focus Camera

Can you guys fix cameras? Namely a Flash Fujica Date

Hello, I am sorry we do not have camera repair at this time. Thank you for reaching out.

Is it legal for this company to expire gift cards only after one year? I thought gift cards have a 5 year period?

Hello Scott. I am so sorry if your gift card expired. I thought these were all updated. If you give me the numbers off the card, I will be happy to update this for you. You can email me directly at jperez@focuscamera.com.… Read more

Do they really have the Nikon D850 in stock? B and H, Adorama, and others are back ordered. Does Focus Camera seriously have in stock or will "drop" mail it when available.

Call them and ask for a sales rep. When the A7Riii was sold out everywhere, I hit them up and Max (one of their salesmen) helped me get one right away. I had it within a day.

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Review Highlights - Focus Camera

Super fast delivery and the items are exactly as described.

Mentioned in 5 reviews

Read more highlights

Micro Center

Micro Center

3.3
(234 reviews)
2.3 mi
$$

This store is very conveniently located, the staff is generally friendly and knowledgeable. Prices…read morerange from reasonable to good with some expected exceptions. Variety of merchandise is pretty wide with DIY sections being rather useful and interesting. Aisles are clean and wide, well-lit. It's easy to reserve pieces of merchandise online in order to later pick them up at store. Mail-in freebies offers are nice, too. The Brooklyn location amenities include large parking space and restrooms. There is no loud, crappy music blasted into your ears. Thank you for that! I tend to escape some establishments where music is loud and annoying. Too bad that the store has no seating spaces, since the location is quite spacious, and if you have time to spend there, you get tired. Definitely do your homework before visiting Micro Center, as that place is certainly intriguing, but your experience there is much better, if you know why you are there. If you decide to misbehave at that store somehow badly, then keep in mind that a New York City Department of Correction building is right next door :) .

Well, I just ended one of the absolute worst shopping experiences of my life. I left this review on…read moretheir other site too. I specifically came here after ordering a Web order of one of the two things they had - and then the following sequence of events happened. 1. My web order was not on the shelf, even though I had a confirmation email, they saw the confirmation email in their system, and then weren't able to find it after 10 minutes of searching. They then told me to go to the floor (no help, no direction on where to go) to go find what they lost 2. I am told to go to a sales representative on the floor. I tell him what I need, knowing that there is still one left in their inventory since I didn't buy them out with my Web order. He searches the generic name of the brother labels i'm looking for (literally "brother's label cartridge"), the results are very long, he doesn't go past the first page, and he tells me that they don't carry that here at all 3. I then show him the page on the website with the right name. He finally looks it up. he tells me it's an aisle seven and tells me to go there. 4. I go to aisle seven I search for another 10 minutes, no help from any staff at this point, and no cartridge to be found - neither the one I ordered online nor the one they had left in inventory. Look, I know mistakes happen, but there was a point of friction on every single step in this process. There was no accountability, no support when things went wrong, and no accommodation once the experience is wrapped up. I've had two negative and two neutral experiences. I've tried. I'm sorry. Never coming back, and I'll let my friends know my experiences when it comes to electronics

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Micro Center
Micro Center
Micro Center

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Technical Difficulties

Technical Difficulties

5.0
(5 reviews)
2.3 mi
$$

I can't speak to the quality of their repairs, but have to speak to their honesty…read more The fan on my trusty old laptop stopped working and it kept shutting off and sending "do not use" messages. I only use it occasionally but when I do, it's important. First I called a local computer repair shop. They said it would be $90. Not the worst. Then I asked my friend if she would recommend her computer technician. She said yes enthusiastically and gave me the number for Technical Difficulties. When I asked him for a quote, he told me that different HP laptops may have more than one fan and that he would have to see it. Then he told me that if it's just the fan, I could try a laptop fan pad. Never heard of it! I bought one for under $30 and it solved the problem! What integrity!

A month ago I realized that I had made a very foolish mistake. I knew that flashdrives could…read moreeventually go bad but I never backed up mine which had some very important documents, including a journal that I had kept for several years. One day I was accessing some files -- one minute the files were there and the next minute they were not readable. I panicked. I thought that the files were lost forever until I discovered that there were some companies out there that recover just this kind of lost data. https://www.yelp.com/biz/crb-computer-repair-brooklyn-brooklyn-2 -- recommended Technical Difficulties. I knew the cost could be very expensive, but I had to find out if it could be done and what they would charge. Avi at Technical Difficulties explained to me all the different possibilities before I agreed to send the flashdrive to a lab. I had a certain figure I had in mind that I would go up to because the journal entries were irreplaceable. After waiting a couple of weeks, I was told that most of the files could be recovered including the journal entries. I thought it was a miracle! The cost was not cheap, but reasonable. I was very happy with the service I received. I also very much appreciated how the process was communicated to me. There was never any pressure -- everything was left up to me. I highly recommend their service for data recovery. I was able to recover something that had a lot of sentimental value. Thank you so much Technical Difficulties!

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Technical Difficulties

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Focus Camera - photographystores - Updated June 2026

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