Klearview Appliance is the best. They are the only place that I purchase my appliances for my large…read moremulti family house. The salesman Sasha is always very helpful and nice. Today Jorge and his partner installed a new Frigadare in wall air conditioner for my third floor apartment. They did a great job, removed the old air conditioner and cleaned up nicely. They truly offer white glove service.

The workers on east 87 street harass me everyday. They are loud. Now other neighbors are…read morecomplaining. They literally disturb the neighborhood. Three have moved away because of the noise. Horrible.

Honest and reliable company. Alex was able to resolve problem with my Thermador oven for half the…read moreprice that the Thermador repairman was unable to fix. Highly recommend.

They repaired my dryer and 2 months later I had the same problem with dryer. I called them several…read moretimes, waited a week and never received a call back. I wouldn't recommend them

I needed to replace an air conditioner and a dishwasher and was assisted by an absolute gentleman…read morenamed Alain, whom I later learned to be a manger of the store on Flatbush Avenue. Alain couldn't be more helpful or knowledgeable about the products he sells and his guidance proved invaluable to my wife and me as we really only had very basic knowledge the items we were looking to purchase. Alain showed us different models, compared them to each other and pointed out the pros and cons of each, for our application. We had delivery and install today just a few short days from our encounter and both went extremely well with both teams of installers providing a clean and professional installation. We are extremely happy with our purchase and are grateful that PC Richard has a dependable team representing their company. PC never lets us down. In the age of online shopping, this was a seamless and worthwhile experience. Thanks to Alain and his team.

We ordered a fridge and it was an absolute nightmare. We tried to get it delivered 3 times, and…read moretwice, the fridge was completely busted up upon arrival, to the point where even the workers were concerned about the damage. Thousands of dollars spent and so many days taken off work to wait at home for this fridge, all for this? I honestly still cannot believe all this has happened, PC Richard & Son, I don't know what is going on but you guys really need to do better.

Highly recommend their services. Always finds the issue very quickly and works quickly. Very…read moreresponsive. They are my go to place now for household repairs!

Had a problem with our LG gas dryer. Igor texted back same day on Memorial Day, said he wouldn't…read morecharge any extra for a holiday, and diagnosed the issue in 20 minutes. He had an extra igniter in his car, charged a reasonable amount, and warrantied the work. To the point and honest, would use him over a big repair place anytime.

Pretty incredible service and utmost professionalism…read more Fridge had an issue of water dripping into the freezer, then freezing (causing an issue to remove drawers) and leaking onto our hardwood floors (warping them). I did all the usual googling and managed to reduce the issues it could potentially be to two, neither of which I could address myself and had to get a professional. Dial was recommended to me by a neighbor in my building. Thankfully, they service Beko, which is not a very common brand. They were suuuuper professional and I couldn't be more pleased with the service, from start to finish. Dial's professional approach was apparent from the start of my initial email. While they weren't available for a phone call Sunday, they emailed me back pretty quick and said they would call me the next day. And they did! The phone call was great. They scheduled my appointment right away, were transparent with what the evaluation would cost, they got me a Certificate of Insurance for my building within 24 hours, and offered to call me in case someone canceled so they could come sooner. I felt very comfortable and felt I could trust them. The tech (Alex) called me 25min before arriving. He arrived in the window of time they suggested. Alex was super professional on the phone and also in person. Everything was please and thank you with him. He explained the possible issues it could be (both of which were the ones I found with some googling). He took action to address both and explained everything he was doing while he did it. I honestly don't expect much from appliance repair people (I've been burned in the past), but Dial went out of their way to help me, make me feel comfortable, was transparent about everything, and did as much and more than I could have expected. Would 100% recommend Alex (tech) and Margaret (staff) for any issues.

Eugene is rude! Will never use them again because of him…read more They just lost a customer

Manager Gorge is the best manager for this place...above and beyond...try his best for every…read morecustomer...treat others like he wants to be treate... As well as Boris always give his 100% + he is bilingual Russian/English I would say much more but the space is very limited.

Kings Highway location - very helpful staff, pleasant, knowledgeable, not pushing to make a sale,…read morejust interested in working with you. I had a very good experience with this store, caught a great sale, and was glad to see their choices in electronics. An all around great experience!

We had a broken part on the door of a washing machine and Charlie verified the part number, and had…read moreone in stock for the technician he recommended (Pete) to pick it up and replace it for our tenant...all this happened within hours on a Friday afternoon. Everything went as planned and everyone was happy. Charlie (and Pete) are the real deal and I fully value their expertise and responsiveness.

They owner is knowledgeable. Speedy delivery of equipment. Equipment is not from a secondary…read moreoverseas. Authentic equipment.

Walter filter issue. Very prompt and professional. Solved my problem quickly. Excellent…read moreexplanation of what happened. What I disliked intensely is getting further offers from roofing and gutter companies through Yelp. I live in a large apartment building in midtown Manhattan. These additional solicitations were unwarranted and violated my privacy. Will limit my interactions with Yelp going forward and if it happens again, will unsubscribe from Yelp.

Kashtak has been the best appliance service i have ever had. We renovated our aging SubZero…read moreRefrigerator and vlad did a beautiful job. Even painting the rusty spots by hand inside the appliance. Yesterday he took apart our Viking stove, cleaned it, refitted the door to the oven and fixed the broiler. He is polite, and knowledgeable. You can't miss with Kashtak!!!

Yelp's definition of three stars is "A-OK" and four stars is "Yay! I'm a fan."…read more I chose three stars for Major Appliance because it was A-OK! Here's the story: My oven wouldn't ignite so I called Premier, the maker of my oven, and they gave me Major's number as a local repair service. Major Appliance says the following two things to you about every time you call: 1) They can't really make a quote without coming for a diagnostic visit which costs $86.56 (with tax). If you decide to let them do the repair after the diagnostic, then the diagnostic fee will go toward the repair cost. 2) They will give you a call on the day of your appointment before they come and if you don't pick up the phone then they will not come. They are actually pretty normal and respectful on the phone and I understand why they have these two policies in place. They are both fairly reasonable approaches to avoiding wasting time. Still, I don't really like the diagnostic fee policy because - what if they come and then give me an overpriced quote? Then I have to decline the overpriced repair but still have to pay $86.56. The phone call policy is totally ok -- but there was something about how they mentioned these two policies every time I called that felt like they've probably been burned a lot and feel the need to really emphasize these rules. When you make an appointment it the kind where they will come some time during the specified day. If you ask for a specific time of day, they say that you can call the morning of the day and talk to them about a specific time and they will be able to narrow down the window a bit. Ok; not so bad. A respectful mechanic came by. He figured out that the problem was the spark module on the back of the oven. He had the part with him and was able to install it quickly. He was in and out in about 20 minutes. Here was fee: $110 for the part $159 for the labor $23.86 tax ---------------- $296.86 total If I bought the part directly from the manufacturer it would cost $97.55 (incl. shipping) so their part markup is fair. $159 for 20 minutes of labor is not the worst if you consider their travel and overhead. $120 feels a little more reasonable. Overall, it was A-OK and the oven is fixed.

Didn't get to first base. We had an appointment set up by the company I bought the appliance from…read more They refused to provide a COI. Without a certificate of insurance, they can't get in the building. Every company in NYC knows that. Something fishy.