My fridg wasn't working and couldn't be fixed. Had so much food that was spoiling. Found a new…read moreone on line at Drimmers. It was reasonably priced. It was delivered the next day!! Everyone I dealt with (all by phone or email) was friendly, helpful, and responsive. The deliverer called to let me know when they were 1/2 hour away for delivery; very considerate. A minor problem required a new door; it was installed a few days later. Best experience I ever had purchasing an appliance so highly recommend the Brooklyn store.

Beyond unethical, this company is dangerous. We bought a washer/dryer unit from them, including…read moreinstall. The day after the install, the apartment was filled with gas (the dryer runs off the gas line) due to an incredibly poor and dangerous installation job. The fire department and utility company had to come out to take the unit out of the wall and diagnose the issue. After weeks of repeated attempts to get them to apologize, fix the issue, and refund us, we finally got someone there to put the unit back in but without once saying sorry for endangering our family's lives. DO NOT buy from these people, all the reviews about the folks there are true. Terrible work, terrible customer service, and dangerous installation. I've filed a complaint with the BBB and we're currently pursuing a charge back with our credit card company.

Freddy and his team were punctual and efficient in helping me diagnose my refrigerator issue. They…read moreordered a new part which only took 2 days to receive and tried to replace it. Unfortunately my refrigerator was too old and the new part does not fit (not their fault that Frigidaire does not make the part I need). His prices were reasonable for the amount of time and effort it took to figure out the situation. I had to get a new refrigerator and Freddy helped install a new waterline since PC Richards was not able to do so. Freddy is very responsive and works during weekend hours (came on Sunday twice) so convenience was definitely appreciated. I would highly recommend him and his team to help service all of your appliances!

They respond fast, were courteous and helpful. fixed my dryer which did not heat,maintenance, and…read morecleaning. Happy costumer.

I needed to replace an air conditioner and a dishwasher and was assisted by an absolute gentleman…read morenamed Alain, whom I later learned to be a manger of the store on Flatbush Avenue. Alain couldn't be more helpful or knowledgeable about the products he sells and his guidance proved invaluable to my wife and me as we really only had very basic knowledge the items we were looking to purchase. Alain showed us different models, compared them to each other and pointed out the pros and cons of each, for our application. We had delivery and install today just a few short days from our encounter and both went extremely well with both teams of installers providing a clean and professional installation. We are extremely happy with our purchase and are grateful that PC Richard has a dependable team representing their company. PC never lets us down. In the age of online shopping, this was a seamless and worthwhile experience. Thanks to Alain and his team.

Instore- As my…read morehusband and I entered the store, a woman worker watched us and bend her head down, avoiding eye contact when our eyes made 4. No one greeted us for at least 20-30mins. Probably because they didn't thought we can afford anything in the store. Thankfully Eric saw us. He helped us purchase our first washer and dryer and a new fridge. Delivery - Two Mexican men was absolutely rude when delivering our fridge and dryer. The incounter not pleasant. They dropped the dryer not where it was supposed to be even when I showed them. Making me have to push the dryer myself. They told us our fridge could not fit in the door however we can pay them 150$ to move the door so it can fit, or they can leave it outside my house for me. My husband and i measured correctly but it seem like they wanted extra money. We didn't not argue instead we told them to take it back to store.

I purchased a dishwasher and we're very pleased. They're kind understanding, professional. I would…read morerecommend this place to my friends and family. Very grateful to have dealt with wonderful people helpful and they're nearby my house. Thank You for your service!

It's nice to have an electronics and general gaming store nearby. Usually…read more It'd be nicer if said electronics and gaming store actually carried more than one of every item, and had a decent selection of stock instead of a haphazard collection that looks like they scavenged excess supplies from other places. But the fun doesn't stop there. I've gone into this place a number of times looking for specific items - headphones, a game, electronics of some kind, whatever - and not only was I not greeted when I walked in (even when I was the only customer in the store), but I was ignored even when I asked for assistance. Sorry guys, but that kind of behavior toward your patrons does NOT promote future business. Avoid when possible, unless you don't mind jumping up and down and yelling for attention while the guys behind the counter are busy texting on their cellphones.

We had a dryer that wasn't drying the laundry properly and we called Steven. He came promptly,…read morediagnosed the problem, changed out the parts, all in the space of a couple of hours. He had asked for the dryer's model and serial number before he came to ensure he had the spare parts, saving us money by negating the need for doing more than one trip. Highly recommended!

Steven is the best out there. Quick responses. He works with your schedule and it's not all about…read morethe money with him. Wish I found him sooner. I would've saved tons of money.

The manager George and his sales associate Michael went above and beyond to meet my needs as a…read morecustomer for an air conditioner. Michael the sales associate installed a wall unit air conditioner for the first time he did an amazing job! Great staff will definitely recommend and will be returning to this store for sure!

Walked in and was immediately helped by a gentleman named Mark. Mark was helpful and friendly. I…read moremade a tv purchase for my mom and needed it delivered to a nearby address. Mark made it possible to get it done - same day, no extra charge.

NY Tech Tv Repair did a fantastic job. Alen is extremely knowledgeable and professional. The…read morepricing was fair, reasonable and transparent! CK

The repair guys were super-fast & efficient, and a pleasure to do business with…read more I give them my highest recommendation. My 10 year old Samsung flatscreen is up & running fine. Bravo!-Jeff K, Brooklyn.

5 star service! The company is extremely well organized and techs are well prepared. No "we need to…read moreorder parts and come back in 3 weeks" drama. They even had the COI ready to go and immediately sent it to my building's management! Sal and John are a treasure and while I hope my fridge doesn't break again for another 20 years, if it does they will be the ones I call.

Serge was very thorough, professional, patient, and explained well what the issue was, and what my…read moreoptions were. He could fix it, but advised it was not worth the cost of repair. Really in gendered trust in a repair person.