I have never received worse customer service anywhere. After spending over $30,000 on kitchen…read moreappliances I have a $12,000 refrigerator that has not worked since the day it was installed. Topline is blaming the manufacturer and has done nothing but make up excuses and lies as to why they are not replacing my refrigerator. DO NOT BUY FROM TOPLINE. I wish there was a negative star rating. They don't deserve one star.

Bought our washer here a few years back. When it started to malfunction, we contacted them. They…read moreresponded quickly, made sure we knew that we were no longer under warranty & told us the cost of the service charge up front- even recommend trying a reset before our appointment. Within a few days someone came out to diagnose the situation. They explained the cost to complete the repair w/the necessary part & explained our options cleary. We paid for the repair, they ordered the part & had it shipped to us. When we notified them that we got it-they promptly scheduled the repair & even provided an approximate time they would arrive & sent a head's up message when they were on their way. All in all an easy & pleasant experience-the epitome of what customer service is supposed to be. They will be our go to for purchasing & servicing appliances from now on considering that they only service appliances purchased thru them. We appreciate their respectful attitude & thoroughness ( rarely seen nowadays).

Great customer service! We were given a 4 hour arrival window and our service technician, Joe, was…read morethere within the first 15 minutes of that window (so rare these days)! Joe was very courteous and patient but was able to quickly diagnose our dryer issue. He gave me a quote and said he could repair it right then and there. We need warm and dry clothes so of course we said go for it! Within another 15 minutes, all was fixed and as good as new! Thank you Joe! Your expertise, professionalism and courteous service is an asset to the business.

Whirlpool initial forced me to do warranty repair through Dan Marc Appliances. Stating they were…read morethe only provider. After two no shows from Dan Marc a friend referred me to George's Appliance Service. Completely professional, fair and courtesy. Straight to the point and all business. No crazy markups or exaggerated prices. Highly recommend. I won't go anyway else.

Priced as good or better than the big box stores. Jon Perez was terrifically helpful and followed…read moreup promptly on a post-sale rebate issue we needed help with. Was recommended to us by friends and we would heartily recommend in return.

Since my last review, I purchased a new LG washer here, and now, a Bosch refrigerator. The salesman…read moregave me a discount off the MSRP and free delivery, plus $50 to install it. I said I didn't need my old fridge hauled away, just moved into to my ground-level basement. He said no problem, just tip the guys. When the two staff installers arrived, I told them what I wanted, and they demanded $80. I had every intention of giving them a generous tip afterwards, so that was awkward. They were careful moving the two refrigerators, but did an incomplete job installing the new one. You have to level the unit, so the french doors are balanced and will stay open and not swing closed on their own. They didn't take the time to do this, so I had to do it myself after they left. As with all contractors that come into your home, watch them, and make sure that they do what you are paying them to do.

excellent customer service and a fantastic deal on a quality product. i could not be more…read moresatisified!!! ty again and i will no doubt be back for any and all future appliance needs!!!

Carrie of MX Appliance for less is very helpful and pleasant, prices and delivery was excellent…read more This is my new store for appliances.

Business such as this are now rarities. I brought in a very old backpack blower and they were able…read moreto revive it from its continual bogging. They also recommended a much newer model and would have given me a military discount. They not only service all sorts of equipment and machinery, they have a good selection of such equipment available for purchase, readily displayed during each season. If it's Spring, you'll see plenty of mowers, trimmers, etc. Winter is coming!?!? Snowblowers and generators a plenty. I did finally cave after a year and brought in that old backpack blower for a newer model, and glad I did. They not only gave me a great price, but I was able to "trade-in" that old blower for a new one. Awesome!

The main guy seems friendly and knowledgeable/ helpful. He did explain things quite well…read more Only complaint is that the waiting time can be too long. We visited once on a weekend and there were a number of people in front of us. There was only one person serving all of those customers. If I'm not in a rush and/or if I need more thorough help, I'll definitely return. P.s. there are maybe 2-3 parking spots right in front of the store. Otherwise it is metered street parking.

Vlad was wonderful to deal with. Really nice guy, great communication, very courteous, on time,…read moreneat. He repaired my oven, and was very fair in price and got the job done quickly. Would definitely recommend them!

Vlad was unbelievable. He works in Essex, Morris, Union and Somerset county. Extremely…read moreknowledgeable with detailed solutions.

Quick and efficient service. A+++++ (Tony) Highly recommend! Fixed the problem the first time…read more They came out to fix our SpeedQueen washer and dryer when two other SpeedQueen authorized service repair shops local to them wouldn't. (Elm Appliance and George Appliance, BOOO to them!) Thank you for the great service!

Returned my call immediately. Reliable, pleasant and did a fantastic repair. I would definitely…read morerecommend them and use them again.

Excellent service! Washer Dryer install was quick and seamless. Installers were friendly and…read moreefficient.

We have relied on TopLine for years and the service and honesty are the biggest reason why. There…read moreare 1000s of resources online with reviews and opinions on brands and features, but relying on those who live and breath the products has always served us well. When our refrigerator went out last week John called me back immediately, he knew exactly what we had ordered 14 years earlier from him and gave me what he thought were the best options for replacement and we were given a really great price. In a matter of days the order was made and scheduled for delivery. Jenny was amazing about keeping me in the loop on the delivery and they even arrived earlier than expected. Jose and Adam were so considerate of the house and making sure the ref was set up properly, balanced and walked me through the key features of our new appliance. Our family is thrilled to have new working refrigerator and I am so grateful for how easy John and the team at TopLine made the process for us.

Maayan , from Deluxe Appliance came to my house to repair my gas oven. He did a repair . thanks to…read morehim my oven is back in working order. He was polite , knowledgeable easy to work with. Thankyou for the quick response . glen acci .

I got ripped by this company. Maayan came to inspect my oven, ordered parts totaling $1200, and my…read morestove still was not functioning. Maayan asked for more time to do research and investigate what else can be causing the problem. And then he just disappeared on me. Didn't answer my calls or numerous texts. Beware!

I've used AG Appliance two times now to repair my Thermador stove and oven. Both times AG…read moreAppliance sent a technician the same day and either resolved the problem or ordered the required replacement part and came back within a couple of days. I highly recommend AG appliance repair! On the other hand, I do not recommend Thermador stoves!

I found AG Appliance Repair on Yelp after my LG refrigerator stopped working. I received a response…read morewithin an hour to schedule an appointment to assess the situation. When the technician came, he explained that there was a problem with my compressor, but the good news was that the refrigerator was still under warranty. AG Appliance Repair was kind enough to file a claim with LG, and once LG accepted the claim and mailed the parts, AG Appliance Repair came back promptly to fix it. I'm so glad they responded so quickly and handled everything so efficiently. If I have another issue, I'm definitely calling them again.