I urge you to read this review in its entirety before you buy a single thing from this establishment. Please bare with me while you read. There is a lot of information. If I could give this place less than 1 star I would. I've read the other reviews and frankly except for one I think all the others are staged. The service you receive from this place is so unacceptable I can't believe they're still in business. We purchased 5 appliances in good faith because we wanted everything to match. Then after delivering the wrong dishwasher and removing the old one they neglected to plug the hose and we had a flood in our kitchen. We have had nothing but trouble with the stove from day one. The paint was chipped, the door didn't close right, the self cleaning part when used melted the paint. Then a circuit shorted out and the thing beeped constantly so we had to turn off the breaker and couldn't use the stove at all for a period of 2 months before it was fixed. Each time we complained we were told to call the warranty company. Never once did they offer to come and look at the stove or at the very least apologize for the trouble we were having. They literally brushed us off and made us feel like they sold us the stuff and that was as much as they do. Mind you the stove was only a couple months old and because of the problems we had been having it was hardly used. Then one night less than 4 months later at 12 o'clock in the morning we were awoken by the sound of the fire alarm and a smoke filled house. The stove had shorted out again, the same part that had just been replaced, had CAUGHT ON FIRE! Thank God we were home at the time or the house could have burned to the ground. Again no sorry to hear that what can we do to help. Nope, just call the warranty company. Which we again did and were told fire was not covered! Keep in mind the warranty was sold to us by Seemore. After fighting with the warranty company for 6 weeks they finally agreed to give us a $365 settlement on a stove that sold for $765. Ok so we licked our wounds and settled. When Seemore realized what the warranty company paid they offered to replace the stove for a model compatible to what we had and they would absorb the remaining cost as long as we paid the taxes, installation and delivery fees. We felt this was fair and agreed to a model that was comparable. Please keep in mind that's it's been 8 weeks now since we've had a stove, the old burned up one was taken outside because the smell was atrocious and there has been a big hole in the kitchen were the stove once was. Ok so imagine our disappointment when a stove was delivered over a week later on the wrong day, it was just luck that someone was home, and you guessed it, it was the wrong stove. Do you see the pattern here? The stove that was delivered was a much cheaper model and had half the features that the original had. Ok so this time they tell us that the model we want is not in stock and they'll call us when it comes in. And as a courtesy to us they'd take the old stove which had been sitting in our driveway for 8 weeks away. We later found out that they would get credit from Frigidaire for returning the damaged product. Ok so another week goes by no stove no phone call, nothing. So we call and quest what! The stove was delivered to them damaged. Unbelievable. When asked why no one bothered to call and tell us this no one had an answer. By this time as you can imagine we've had it. So we call the warranty company to see if they can just issue us a check for the pay out of $365 and we'll just go elsewhere. At this point we just need a stove. So imagine our surprise when we were told that they had settled our claim with Seemore and cut them a check 2 weeks earlier for $700! They had reconsidered the claim and agreed to pay out more and since we agreed to get the stove from Seemore they sent the check to them. We WERE NEVER TOLD of the increase and I'm sure Seemore thought we'd never find out. When I confronted Mark about this I was told they (Seemore) fought hard to get more money for us. For us? Really then why were we never told about!! And if they got more money for us why were never offered a better stove? And why was a lesser model delivered?? Hum I wonder. So to end this story I demanded the $700 check from Mark which at first he said he would absolutely not do. When I told him I would call my lawyer he finally agreed, but told me it would take 2 days to get it ready. I told him it had better be ready when I got there and he assured me his word was as good as gold. Sorry but I beg to differ. I would like to add that as I was reminded by Mark that Seemore has been in business for over 50 years, I though of how my own parents had gotten all our appliances from them. And I'm so glad my mother is not alive to see what's become of them . read more
