I was there to get my mixer jar fixed that was leaking some water from the bottom. We traveled all the way from VA to the store as that's where we had purchased it. The owner is sweet at talking and took note of what we were there for. The next day we picked it up. I was said the cost would be $20 and I paid in advance. After getting back home and when I started to use the mixer, the problem has just gotten worse with the leaking being more. It's to a point, where we are scared we might get an electric shock due to the water seeping into the mixer. When called, the owner Mr.Kenny/Kanhaya, took up the responsibility and said he would pay a partial amount as refund for something that has not been fixed at all!! I have been to so many Indian and non Indian stores & the minute you tell them the product is faulty or has not been fixed for which it was taken in the first place, nobody would even charge a penny! I just feel we have been duped. One week later- the refund has yet not been sent AND when I went through my bank transaction, it shows I have been overcharged $26.75!!! These guys have clearly cheated us. I'm feeling very hopeless, as I had mentioned multiple times to the owner that I won't be traveling to NJ anytime soon. The fact that the appliance wasn't fixed, the leaking problem has been now maximized, the refund has not been given and to top it, an amount was told to me at the shop and a different amount has been charged on my card!! This is just ridiculous how the business operates. Please make sure anyone who goes to this store, make sure you don't get carried away by their talks and most importantly, get your appliances checked before you leave the store!! They said they didn't check the jar after it was repaired! Seriously!! You guys are into this business and don't know you need to check an appliance before you give it back?? The whole reason why a customer is there at your store. Lastly, please make sure to double check what you have been charged for. read more