Lied about what my benefits actually were and cost me an extra $700+. Yes, they have a disclosure…read moresaying that they can't control what the insurance companies do, but waiting until after the return period is shady. I would be more than happy to return the glasses but the hassle free return end after 30 days and the bill came in today. I checked my insurance website and they were told back in November that they wouldn't cover the whole thing. So they could have told me back then instead of waiting till after the return period. Don't pay until after you get confirmation from your insurance company. Call them yourself. Don't let MyEyeDr tell you it's covered.

Just a quick review. Heads up for people. The one yelp photo's a bit inaccurate and they've moved 1…read moredoor down in the same plaza. First off: I love they have more space but now having gone twice i've noticed they seem 1-2 people short of being fully staffed. The glasses tech that was helping me was simultaneously helping another person and a couple other people seemed to be doing 2 or 3 different things at the same time. This can lead to some longer waits, but not too bad. Second: They had me in the system as showing up for new contacts, even though i'd ticked the "I wear glasses and contacts" button online. This one was solely for a new, maybe back-up pair of glasses. My dr. (Judith) seemed a bit confused that I didn't want that, since I really only wear contacts when at the beach, and had to change that on my chart. She also was very perturbed that, since my last visit, I hadn't followed up with a recommended glaucoma doc because of my "large optic nerves" and family history (a grandparent). She kind of scolded me for it, and to be frank, that seemed a bit unnecessary. Why? well, life got busy last year after my last visit in various ways. And, i'd been told there could be quite the wait with that doc. Also, every other eye doc i've seen has said to just "monitor it" however possible. Lastly, I think it's pretty normal to forget to follow up with a recommended specialist, especially when my vision is fine.

Pro: very nice staff, awesome doctor, nice selections of glass, big parking lot…read more Con: no wifi & spotty connection with internet access even on personal data. My family and I have been going to kemp mill optical for years and will continue due to their excellent service and Dr.Ly for being an amazing optometrist. There is no online appointment but calling to make one is very easy. Dr.Ly take the time to do a very thorough eye exam and explain the process. I have United healthcare vision insurance through my workplace and the staff went over to the process on how to get a reimbursement which is very easy. All in all a great place to go to if you ever need an eye doctor.

Terrible operation, doesn't stand by products it sells. I bought glasses a little over a year ago,…read moreand they broke. They wanted $100 for a minor repair. Should do it free. Lost me and my family as customers.

I had a very good experience at the Maryland Eye Center. The wait time was reasonable, which I…read morereally appreciated. The reception staff were polite, welcoming, and knowledgeable, making the check-in process smooth and efficient. The doctors were kind, professional, and took the time to ensure everything went well during my visit. Overall, it was a positive experience from start to finish. I'll definitely be returning and would recommend them to others looking for quality eye care.

Upon arrival, the check-in process was smooth and user-friendly thanks to their kiosk system…read more However, the wait time was quite long--I waited almost two hours before being seen, which is my main reason for a lower rating. One improvement I'd suggest is handling insurance checks and paperwork prior to the appointment, as this seemed to be the biggest delay and really set my schedule back. Also, please be aware that the streets around the office are currently undergoing significant construction, which added about 15 minutes to my commute due to blocked roads. I'd recommend giving yourself extra time to account for this if you have an upcoming appointment. That said, the staff were all very friendly and professional, which helped balance out the waiting frustrations. I was seen by Dr. Patel, who provided an exceptionally thorough eye exam and gave me helpful recommendations for my eye care moving forward. Overall, while the wait time and construction were drawbacks, the friendly staff and quality care give me hope that next year's visit will be smoother and more efficient!

Dr Cypress was very professional and efficient without making me feel rushed. She spent time with…read moreme to explain everything in terms I could understand. I would definitely see her again for my next exam. Five stars there. The staff was very helpful and nice. Also five stars. I held back one star because the selection of frames want what I was looking for. There was alot of plastic on display. I don't need $500 frames, but the selection at LensCrafter seemed better made and like they will survive better when I accidently sit on them.

This is ridiculous. I was texted twice to confirm my appointment & fill out paperwork after I…read morebooked my appointment & already filled the paperwork out online. I was then called three different times since then! I was called by someone letting me know that they didn't receive my paperwork, then when I let them know I filled it out right after I booked the appointment, they checked & saw it, then they asked me my birthday, which was in the paperwork... Anyway, I told them I looked up the doctors that they offer but when I went to book my appointment, it didn't say who would see me so would I just receive whoever is available. The person told me that there is only one doctor and they'll see me when I come. The next call I received was to ask what insurance I was using, which again, was in the paperwork I filled out... I asked them was there anything else needed from me because I keep getting calls about this one appointment. This would have been my first appointment but I'm not going to use them as a provider. I received a voicemail the morning of my appointment (today) letting me know that I would need to reschedule because the doctor won't be there today. Mind you, I made the appointment last week and have been receiving all of these texts and calls since then... Very unprofessional.

Updated review. I…read morewent to MyEyeDr for an annual exam and to update my contact lens prescription. Actually, I had forgotten that I stopped by this location to have my eyeglasses repairs a 1.5+ years ago. It guess it was so long that I accidentally went to the other MyEyeDr that's on Colesville Rd in Silver Spring. Overall, I had a great experience at this MyEyeD because I thought the entire office was extremely professional. In addition to the staff's professionalism, everyone on the staff seemed to have a good-humored, cheerful, and warm dispositions. While some medical offices' staff are professional, that professionalism can lead to a cold impressional experience. My experience at this MyEyeDr definitely was not cold and impersonal. This MyEyeDr gets an A+ for customer service. In addition to the "front-of-the-house" staff, I thought Dr. Duong was a wonder optometrist. I really appreciated the time he took to explain the ins and outs of my prescription updates, some reasons for my changes in my eyesight/comfort, and various contact lens products. During the exam, I really liked how he doubled checked a few things that he did during the exam just to be sure. All and all, I do not have any complaints about my recent visit. Also, I hope I will not have to leave the area too soon so I can continue visiting this MyEyeDr for my optometry needs.

This might have been the best My Eye Dr. experience I've had? I got an exam and it was easy and not…read moretoo expensive to pay out of pocket. Both the doctors I saw were very friendly and knowledgeable and answered all of my questions. The whole thing was quick and I got exactly what I needed. Glad to have a good optometrist so close to me.

My review has more to do with this YELP page than the folks at IGlasses. I never actually got…read morethere. I checked out the Yelp info and reviews, which looked very good and promising. I was looking for a specific lens brand, ZEISS, to fill my new eyewear prescription. I called and was a bit surprised to hear "Thanks for calling My Eye Doctor!". Apparently the Yelp info has not been updated. I was placed on hold for approx. 10 minutes. The page states that they indeed do sell ZEISS lenses. I posed this question to the person who answered. I was placed on hold again for several minutes, after having to repeat and spell ZEISS. She had never heard of that brand. After my second wait, I was told that they do not use ZEISS. I guess I'll go elsewhere.

This business is open. Who ever said it was closed is wrong. They have the same name, same…read morelocation, same hours but are now affiliated with my eye doctor which has measured to lower prices. After they took good care of my dad shortly before he died I promised I'd be back the next time needed glasses. A man of my word, just 8 months later (2 weeks ago) I went in for an exam, frames and glasses. This is a fine store, good people, limited product but with the change of affiliation a bit more affordable

I'll admit I'm biased in favor of Takoma Park Vision - but only because I've been coming to Dr…read more Schneid for over 30 years, from when he opened his store in Cleveland Park, DC (since closed due to lack of parking) - and think Dr. Schneid is the best. My wife has been seeing Dr. Schneid for just as long, and our kids have been seeing him their entire lives (they are 16 and 19 now). He provides bespoke service for his customers/patients/clients and is like an old school doctor, there when you need him and tailoring his services to meet the needs of his patients. He takes his time and never rushes through an appointment. And in addition to his top-notch optical care, he is also very relatable, dispensing sage advice and with a caring manner. Yes, I'm biased - because Dr. Schneid is the best and I couldn't recommend him more.

Great doctor and office staff. I appreciate Maritza for sharing her knowledge about my lens options…read morein a way that makes sense and how to get my glasses sooner before my trip as well as being proactive about reaching out to VSP. They are top notch here!

Dr Zhang and her staff were wonderful today! The dr was patient and caring with my dad. My dad is…read moreelderly and English is not his first language, but the dr was exemplary in her care and professionalism towards my dad. I'm impressed. The staff did a good job explaining the cost of various add-ons without the hard sell, which is much appreciated. We had no problems getting his prescription. We would certainly be a repeat customer. Thanks Wheaton eye care!

Just had my annual eye exam and contact lens evaluation, and couldn't be more pleased. There…read moreweren't many reviews on Yelp but the Google reviews were very positive, so I decided to make an appointment. I'm always a bit nervous visiting new optometrists or dentists because I've had negative experiences with being pressured or upsold. Not so here. It was a very pleasant and straightforward visit. I had a very thorough exam, and the fees were clearly explained to me with no pressure tactics. Dr. Zhang was very professional and friendly, as was the staff. The office itself is a pleasant, modern atmosphere with plenty of parking. A great experience overall!

Dr. Baum is the only Ophthalmologist I've ever been to and even though he no longer takes my…read moreinsurance, I am willing to pay out of pocket because he is that good! My office visit was $135 which is way less than my GP charges my insurance company. He is professional and caring. He never rushes or brushes off questions you may have. He is a Georgetown graduate and has lots of pedigrees adorning the wall of his waiting room. Washingtonian magazine likes him too. He has been on the Top Doctors list many times. Parking can be a pain with the construction going on down the street that takes away many of the metered spots. There is a lot behind the office that charges $5 for the first two hours, but it fills up quick. I had an 8:30 appointment so I had no problem. I plan to stay with Dr. Baum. He is worth every penny!

Dr. Baum is great. Woke up one morning and my eye hurt. I called and was able to make an…read moreappointment immediately for that morning. When I arrived, he examined me and told me what was up. He was great b/c he took his time to take out an booklet & show me exactly what happened. Rather than prescribing me a medicine, he explained that a hot compress four times a day was better than any prescription medicine out there. Plus, it'd save me money & a trip to the pharmacy. I liked Dr. Baum b/c I got an immediate appointment, & he was so friendly. For 15 minutes, my appt. was $110.

I have worn glasses for over 14 years, and visited lots of optical stores. Visiting  Glick…read moreopticians and purchasing glasses there, was honestly one of the best experiences I've ever had. Few years back, I was recommended by my optometrist to get progressive lenses which at that time I resisted the idea , due to other people's bad experience. I was told that some never adjust to it , and  they may feel dizzy and nauseas or there may be some distortion of their vision. This year again, I was recommended to wear progressive lenses. I was referred by several friends to Glick opticians and I decided to give it a try. The staff were so friendly and professional and  went above and beyond to make sure I find the best pair of glasses. I'm so happy with my progressives and I've noticed none of the negative points that I had heard in the past because of the amazing job and precision of Mr. Glick and Eddy. I would definitely come back! **I would give more than 5 stars if I could**

Knowledgeable practitioners, great location, and even better service. Will be returning in the…read morefuture!