Í unfortunately had to wait an hr after my appointment time to be seen by the doctor and she was a…read morebit rude. It seems like an unorganized location but my eye doctor is a brand I trust but not this specific location. The woman who did my pre-exam check was very nice though

Lied about what my benefits actually were and cost me an extra $700+. Yes, they have a disclosure…read moresaying that they can't control what the insurance companies do, but waiting until after the return period is shady. I would be more than happy to return the glasses but the hassle free return end after 30 days and the bill came in today. I checked my insurance website and they were told back in November that they wouldn't cover the whole thing. So they could have told me back then instead of waiting till after the return period. Don't pay until after you get confirmation from your insurance company. Call them yourself. Don't let MyEyeDr tell you it's covered.

Pro: very nice staff, awesome doctor, nice selections of glass, big parking lot…read more Con: no wifi & spotty connection with internet access even on personal data. My family and I have been going to kemp mill optical for years and will continue due to their excellent service and Dr.Ly for being an amazing optometrist. There is no online appointment but calling to make one is very easy. Dr.Ly take the time to do a very thorough eye exam and explain the process. I have United healthcare vision insurance through my workplace and the staff went over to the process on how to get a reimbursement which is very easy. All in all a great place to go to if you ever need an eye doctor.

Terrible operation, doesn't stand by products it sells. I bought glasses a little over a year ago,…read moreand they broke. They wanted $100 for a minor repair. Should do it free. Lost me and my family as customers.

I would say that service was four stars, but tech issues would be three stars…read more I reached out to this practice about two hours before it opened through its online intake form. Basically, the intake form was to ensure that a patient's insurance was accepted. Fortunately for me, someone from the office called me within 10-15 minutes of the office opening, and I was able to secure a same day appointment for my eye situation. Upon arriving to the Silver Spring location, I saw that the office has a couple of kiosks that patients must use to check it. Ok, I get that on paper this probably seemed like a good idea. Also, nowadays, I think businesses want to show forward-thinking by incorporating technology into everything (whether it's needed or not). However, the problem (IMO) with using a kiosk at an eye care center is that many patients (like me) probably will not be able to see too well. Also, many elderly patients probably will not have the ability (and patience) to use these sorts of machines. In fact, while waiting for my turn, I noticed that the workers at the front desk had to help most of the patients with the kiosks. The doctor that helped me out was pretty nice and very compassionate regarding my situation. Fortunately for me, my eye issue was pretty straightforward and required very minimal medical intervention. Phew. While preparing to leave, the doctor sent my prescription to my local pharmacy and provided a paper copy of the 'script'. Unfortunately, when I arrived to my pharmacy about 45 minutes after my visit, the pharmacy had not received the script. No worries because I had the paper copy script as a backup. Even the doctor mentioned that they gave me the paper copy because they weren't sure if the prescription would go through electronically. Unfortunately, the doctor did not include their printed name or their license number, so the pharmacy could not fill the prescription. Because of this situation, the pharmacy and I had to call the eye care center several times to have the prescription sent to the pharmacy. I will say the folks from the eye center who helped me with this technical issue were very nice, but it was kind of annoying that a process that's supposed to take a few minutes ended up taking an hour. Perhaps, this tech situation is not common for the eye center and I was unlucky to experience it.

I had a very good experience at the Maryland Eye Center. The wait time was reasonable, which I…read morereally appreciated. The reception staff were polite, welcoming, and knowledgeable, making the check-in process smooth and efficient. The doctors were kind, professional, and took the time to ensure everything went well during my visit. Overall, it was a positive experience from start to finish. I'll definitely be returning and would recommend them to others looking for quality eye care.

Dr Cypress was very professional and efficient without making me feel rushed. She spent time with…read moreme to explain everything in terms I could understand. I would definitely see her again for my next exam. Five stars there. The staff was very helpful and nice. Also five stars. I held back one star because the selection of frames want what I was looking for. There was alot of plastic on display. I don't need $500 frames, but the selection at LensCrafter seemed better made and like they will survive better when I accidently sit on them.

This is ridiculous. I was texted twice to confirm my appointment & fill out paperwork after I…read morebooked my appointment & already filled the paperwork out online. I was then called three different times since then! I was called by someone letting me know that they didn't receive my paperwork, then when I let them know I filled it out right after I booked the appointment, they checked & saw it, then they asked me my birthday, which was in the paperwork... Anyway, I told them I looked up the doctors that they offer but when I went to book my appointment, it didn't say who would see me so would I just receive whoever is available. The person told me that there is only one doctor and they'll see me when I come. The next call I received was to ask what insurance I was using, which again, was in the paperwork I filled out... I asked them was there anything else needed from me because I keep getting calls about this one appointment. This would have been my first appointment but I'm not going to use them as a provider. I received a voicemail the morning of my appointment (today) letting me know that I would need to reschedule because the doctor won't be there today. Mind you, I made the appointment last week and have been receiving all of these texts and calls since then... Very unprofessional.

Updated review. I…read morewent to MyEyeDr for an annual exam and to update my contact lens prescription. Actually, I had forgotten that I stopped by this location to have my eyeglasses repairs a 1.5+ years ago. It guess it was so long that I accidentally went to the other MyEyeDr that's on Colesville Rd in Silver Spring. Overall, I had a great experience at this MyEyeD because I thought the entire office was extremely professional. In addition to the staff's professionalism, everyone on the staff seemed to have a good-humored, cheerful, and warm dispositions. While some medical offices' staff are professional, that professionalism can lead to a cold impressional experience. My experience at this MyEyeDr definitely was not cold and impersonal. This MyEyeDr gets an A+ for customer service. In addition to the "front-of-the-house" staff, I thought Dr. Duong was a wonder optometrist. I really appreciated the time he took to explain the ins and outs of my prescription updates, some reasons for my changes in my eyesight/comfort, and various contact lens products. During the exam, I really liked how he doubled checked a few things that he did during the exam just to be sure. All and all, I do not have any complaints about my recent visit. Also, I hope I will not have to leave the area too soon so I can continue visiting this MyEyeDr for my optometry needs.

Terrible costumer service, calls put on hold for too long, my glasses were given to another…read morepatient. They said they will Text you when frames are ready, never do. My frame had a loose screw technician inserted the wrong size. I am still waiting to get my replacement glasses because the frame is damaged.

My review has more to do with this YELP page than the folks at IGlasses. I never actually got…read morethere. I checked out the Yelp info and reviews, which looked very good and promising. I was looking for a specific lens brand, ZEISS, to fill my new eyewear prescription. I called and was a bit surprised to hear "Thanks for calling My Eye Doctor!". Apparently the Yelp info has not been updated. I was placed on hold for approx. 10 minutes. The page states that they indeed do sell ZEISS lenses. I posed this question to the person who answered. I was placed on hold again for several minutes, after having to repeat and spell ZEISS. She had never heard of that brand. After my second wait, I was told that they do not use ZEISS. I guess I'll go elsewhere.

This business is open. Who ever said it was closed is wrong. They have the same name, same…read morelocation, same hours but are now affiliated with my eye doctor which has measured to lower prices. After they took good care of my dad shortly before he died I promised I'd be back the next time needed glasses. A man of my word, just 8 months later (2 weeks ago) I went in for an exam, frames and glasses. This is a fine store, good people, limited product but with the change of affiliation a bit more affordable

I'll admit I'm biased in favor of Takoma Park Vision - but only because I've been coming to Dr…read more Schneid for over 30 years, from when he opened his store in Cleveland Park, DC (since closed due to lack of parking) - and think Dr. Schneid is the best. My wife has been seeing Dr. Schneid for just as long, and our kids have been seeing him their entire lives (they are 16 and 19 now). He provides bespoke service for his customers/patients/clients and is like an old school doctor, there when you need him and tailoring his services to meet the needs of his patients. He takes his time and never rushes through an appointment. And in addition to his top-notch optical care, he is also very relatable, dispensing sage advice and with a caring manner. Yes, I'm biased - because Dr. Schneid is the best and I couldn't recommend him more.

Great doctor and office staff. I appreciate Maritza for sharing her knowledge about my lens options…read morein a way that makes sense and how to get my glasses sooner before my trip as well as being proactive about reaching out to VSP. They are top notch here!

Just had my annual eye exam and contact lens evaluation, and couldn't be more pleased. There…read moreweren't many reviews on Yelp but the Google reviews were very positive, so I decided to make an appointment. I'm always a bit nervous visiting new optometrists or dentists because I've had negative experiences with being pressured or upsold. Not so here. It was a very pleasant and straightforward visit. I had a very thorough exam, and the fees were clearly explained to me with no pressure tactics. Dr. Zhang was very professional and friendly, as was the staff. The office itself is a pleasant, modern atmosphere with plenty of parking. A great experience overall!

Dr Zhang and her staff were wonderful today! The dr was patient and caring with my dad. My dad is…read moreelderly and English is not his first language, but the dr was exemplary in her care and professionalism towards my dad. I'm impressed. The staff did a good job explaining the cost of various add-ons without the hard sell, which is much appreciated. We had no problems getting his prescription. We would certainly be a repeat customer. Thanks Wheaton eye care!

Dr. Baum is the only Ophthalmologist I've ever been to and even though he no longer takes my…read moreinsurance, I am willing to pay out of pocket because he is that good! My office visit was $135 which is way less than my GP charges my insurance company. He is professional and caring. He never rushes or brushes off questions you may have. He is a Georgetown graduate and has lots of pedigrees adorning the wall of his waiting room. Washingtonian magazine likes him too. He has been on the Top Doctors list many times. Parking can be a pain with the construction going on down the street that takes away many of the metered spots. There is a lot behind the office that charges $5 for the first two hours, but it fills up quick. I had an 8:30 appointment so I had no problem. I plan to stay with Dr. Baum. He is worth every penny!

Dr. Baum is great. Woke up one morning and my eye hurt. I called and was able to make an…read moreappointment immediately for that morning. When I arrived, he examined me and told me what was up. He was great b/c he took his time to take out an booklet & show me exactly what happened. Rather than prescribing me a medicine, he explained that a hot compress four times a day was better than any prescription medicine out there. Plus, it'd save me money & a trip to the pharmacy. I liked Dr. Baum b/c I got an immediate appointment, & he was so friendly. For 15 minutes, my appt. was $110.

Knowledgeable practitioners, great location, and even better service. Will be returning in the…read morefuture!

Very competent staff. I can think of few things more important to get right than eyesight, and…read morequality durable glasses. The cost may appear a bit more than a chain optician, but the value in terms of personal service makes it a bargain. I fell and bent my frames and they repaired it for free and did a great job.