My family and I have been seeing Dr Gabry for years and have nothing but praise for his skillful…read moreand caring treatment over the years. Sadly, he recently retired so I switched to Dr. Cheung for my last appointment. She was great! Professional, patient and great bedside (chairside?) manner. I highly recommend her. I also struggle to see why anyone would have complaints about the office staff. They are pleasant, professional and responsive to any questions I've every had. It can be hard to get someone on the phone at times, but it is a busy office with lots of doctors and staff. A few times I've had to call back a couple times to get the phone picked up, but I've always managed to get through to a staff member.

Dr. Pamela Cheung is my doctor and she is excellent. She performed my cataract surgery several…read moreyears ago and I have never had a moment of trouble. I highly recommend her. Marie G.

I had my LASIK done with Dr Holzman last December and the whole operation went very smoothly…read more Professional staff, honest about all the questions I had and the procedure was an out-of-this-world experience. They really did help calm me down during the operation, which I actually enjoyed since it was something I will never experience again. Loved working with them!

I cannot say enough about the professionalism and care Dr. Holzman and his team showed during my…read morelasik surgery. I was quite nervous about this surgery and everyone along the way reassured me and answered all my questions and concerns. Day of surgery I was still nervous, but they treat you so well and provide such a relaxing environment, that you have no choice but to chill! I don't know why I was so nervous, the surgery on both eyes was over so quickly and I was so well-informed about what post-surgery would feel like, that I had no surprises whatsoever. If you are going to trust your vision with anyone, then do so with Dr. Holzman. It's been a month now and I'm loving that I can see clearly now when I first wake up in the morning and all day without the aid of glasses or contacts.

Dr. Bahn is the Patron Saint of ophthalmologists! He is kind, caring, takes his time with his…read morepatients, and is an expert in his field. When, I first started having issues with my eye after surgery, he tried a variety of treatments. We tried prescription drops, prescription salves, and hot compresses. He even tried to do some minor surgery. But, to no avail, this issue didn't want to go away. So, he recommended me to an optometric surgeon. His office is filled with antique optometric equipment. I find it fascinating. The office is comfortable and clean. Dr. Bahn has been my son Mike's ophthalmologist for years and as Mike would say,"He is one of my ride or die doctors." We wouldn't want it any other way. I recommend him with the highest regard.

Sneaky little bill adjustments to senior citizens. Added $1.60 on to my mom's bill by conveniently…read morerounding up to $20 when our medicare advantage plan paid $131.40 of the $150 fee. When you try to talk to office about it they just get pissed off and have no explanation for where the extra money goes. They just pocket the difference. I'm sure most patients don't 'even notice. So unethical. Oh, and to add insult to injury they call it an "incentive adjustment." Incentive to let the public know.

I have been a patient of Dr. Yau for over 10 years and have had only positive experiences with him…read more He performed cataract surgery on both of eyes in 2018 that was very successful. I highly recommend him as a caring and competent ophthalmologist.

Longtime patient with this practice. Have not experienced long wait times or rude treatment as some…read morereviews describe. Good doctors. Dr. Yau has done cataract surgery on me and my wife.

The technicians are very polite, nice and easy to work with. The office is clean neat and looked…read moreorganized. Clean office is very important.

My experience with this doctor was exemplary. He was efficient kind and everything a doctor should…read morebe. Thanks to him I Can See Clearly. His office is competent and friendly and efficient.

All of the staff are phenomenal, very upbeat and supportive! Dr. Vu is a very caring and…read morecompassionate Ophthalmologist. He helped me overcome my fear and anger over my diagnosis.

Type of care, care quality and office experience all not satisfactory…read more Dr.Que did not listen at all and jump to conclusion. He was not helpful or polite. Time and appointment wasted.

Dr. Druckenbrod is excellent. She gave me a thorough exam and gave me prompt efficient help to…read moreavoid serious complications. She is knowledgeable and easy to talk to. She explained things very clearly. I am very glad for her help and recommend her highly.

The doctor's care is not the issue. Or last two visits for my 92 year old diabetic father had us…read morewaiting in the waiting room for one hour and two hours. He apologized saying there was an emergency but considering my dad's appointment took all of 5 minutes- it's really inexcusable. So many reviews here say he over books. Well this is the result. My mom even called me worried for dad cause we backed up to his lunch time- his sugar levels are the issue. Yes we carry stuff for him but 2 hour delays. No way! It's ALWAYS a 1 hour minimum wait. And I had an appointment he made me late for.

My ophthalmologist referred me to Dr. Vu at Retina Associates. They saw me the next day, which was…read morefortunate for me because it was the last day of my summer vacation from work. I did have to wait in the waiting room, but at least it was comfortable. Upon paying my co pay, they gave me a folder with bios on all the doctors - pretty impressive careers! My retina exam was very thorough, with high tech equipment, and lots of blasts of light into my eyes. In the end, there was nothing to be concerned about. Dr. Vu explained everything, and sent my results to my referring doctor. My only tip is to park on the street or in the garage kitty corner from the Montgomery Center (Both are currently under construction). You'll save money, except if arrive after five pm, them it is free.

NOTE: I filled my lens prescription elsewhere, so this review is just about the eye doctor…read more PROS * Staff were mostly fine * Eye doctor (when I finally saw her) did a good job CONS * Parking - Park at Java Nation or Whole Foods, buy a drink, and walk over to this location. I couldn't figure out how parking works in this area. * Clear your schedule - As other reviews have noted, speed is not their strong suit. Definitely the longest trip to an eye doctor I've had. I came in on a Fri morning, and it took them about 15 mins to get me in. Had an eye test done and then sat around for another 20 mins. Another test. Another 15 minutes before I finally see the doctor. All told it was a 1.5 hour visit for maybe 5 minutes interacting with staff. * Skip the "flip the eyelid" test. One of the young techs that worked here tried to do this and it was super uncomfortable. I don't even know if his hands were clean. He couldn't seem to do it and I couldn't get over someone jabbing their finger in my eye. He ended up just really frustrated. When I finally saw the eye doc like 45 mins later, it didn't even come up. * Masking - While waiting I sat in a crowded waiting room, nobody wearing masks, which I guess is fine now but when cold and flu seasons rolls back around ... OTHER They required two visits - They couldn't see me for both glasses and an eye doctor check (i.e. check for problems). This was supposedly due to an insurance requirement, but the incredibly slow service means I had to come back and dump another entire afternoon in a month. NOTE: You'll see a very reasonable reply from the company below this review. Please note that I haven't been back because a friend visited months later and said they had the same experience. As requested by yelp, that does not impact my review, but it did keep me from trying them again.

Poor communication and customer service. Unfortunately, the staff appears to be removed from the…read moreautomation process of scheduling appointments. Who selects a tools/service (automated appointment scheduling), pays a contractor to develop and manage the tool and when the service does not meet the standard- The company said it not my fault, it's the patient fault. They have decided the patient must decipher how the process works. In addition, the patient better not challenge the mistake or failure in their office. This location is nothing but an assembly line of POOR CUSTOMER SERVICE. Diversity Training would be a plus too!

I have used this Center for many years and find the service excellent. I miss Dr. Melmed who…read moreretired a few years ago.

Dr. Kathryn Johnson is fantastic!! She has been treating my mom, and has been extremely gentle and…read morekind towards her. I really appreciate her patient, caring, and informative approach. This is as great a place as you can find. I highly recommend them.