Really large and long-established eye doctor association in Columbia--over 20 years. Very spacious…read moreand comfortable, good service. They have two doctors, David Glasser MD, and Malin Howard MD. Dr. Glasser seems to have won a lot of awards from what I can see on the walls, and my previous doctor at Johns Hopkins recommended him.

Well, I have to give the physicians 5 stars but I will not give the front desk, especially phone…read morecoverage no more than 2. Called on a Wednesday at 9:22 for an emergency for my husband with blurred vision. After 26 rings I left a message. Called again at 10:01 and left another message again stressing blurred vision. It is now 10:20 and still nothing. Not a very professional way to run a business. I hope this is read by the office manager and things change for the better. Finally received a call from Peggy at 11 am. only to be lectured to as to what I should have done. I guess they just don't answer phones or listen to messages.

Dr. Fissel, is a phenomenal optometrist. He genuinely cares for his patients and provides…read moreexcellent service. I have been a patient for over 20 years and would not trust my eyes to anyone else. Thank you VRob

After stepping on my eyeglasses senior year in college, which was about... oh... three years ago, I…read moredecided it was time for a new pair. I chose Fissel & Reed solely on their location -- they are close to where I work and I could pop over there on my lunch hour. I figured glasses would be expensive anywhere, right? Thankfully, these visits were partially covered by my insurance (CareFirst). I got one of the younger optometrists on staff, and he was really nice and answered all of my questions. They have a pretty decent selection of frames, and I was able to find the ones I wanted after making the poor woman helping me take down just about every one. The turnaround on my glasses was fairly quick, but I'm sure other places do it quicker. I got mine in about four days. So far so good. I would go back here if I ever needed another check-up or anything else that falls under what optometrists do.

This is by far the worst doctor's office experience I have ever had…read more I say this as both a patient and registered nurse. I called and was able to get a same-day appointment, for which I was really grateful. When I arrived, it took 3 staff about 15 minutes just to get me checked in. Eventually, one of them called me back, I don't know what her job description (none of them were wearing badges). She took me to a patient room and began my patient intake. That took approximately 40 minutes, despite me helping her spell certain words, and offering to help her spell others. I communicated my health complaints: blurred/double vision and floaters, and my concern that it may have been caused by a medication I am on. She dismissed my concern, and said that she and everyone else in her community had grown up taking this medication for prolonged periods and had never experienced anything like this. She informed me that the duration of my medication therapy would not suffice to cause the symptoms I was experiencing. at this point, I did not know if she was the ophthalmologist or a medical assistant at this point. It appears she was tech, so all of this was definitely out of scope for her. She handed me the eye shield before we began my eye exam. I asked her if it had been cleaned. She took it back from me and cleaned it. As a nurse I have to say this is basic, infection, control 101. 40 minutes later, she was finally done with my intake, at which point Dr. Setareh Vistamehr entered the room. The very first thing she said to me, was not hello, but "Where is your name from?" This is highly inappropriate, and the definition of culturally incompetent care. In a county as diverse as ours, I expect better. I expect you to treat my ethnic last name as you would Johnson or Jones. That means, confirm my name so you know you have the right patient, and move on. I clarified and asked, " Do you mean the origin of the name?" Yes, she replied. I responded, and asked her to call me by my first name. She continued, going on about how her friend is Thai and also has a long last name. Again, I asked her to call me by my first name. She immediately looked annoyed and flustered, and her attitude remained unchanged for the remainder of the appointment At best, I will call this clueless, inappropriate, and unprofessional. I communicated my concerns, and listed specific research that shows that the side effects I was experiencing were the side effects listed for the specific medication I was on. I relayed my concerns, along with the concerns of my primary care doctor who had asked me to see an ophthalmologist that day. She assessed my eyes, and proceeded to gaslight me. She informed me that the symptoms I was experiencing were a natural part of aging for a woman. She stated that they were not related to the medication I was taking, and the fact that I was taking that medication and experiencing the symptoms was a coincidence. She instructed me to go to my nearest Walgreens and get 1+ readers to solve my problem. I insisted, and mentioned other symptoms she hadn't addressed. She proceeded to diagnose me with blepharitis and told me to apply warm compresses to my eyes daily. She told me the condition was incurable, and there is nothing I could do about it. She looked annoyed and was short with me, as she got up to leave the room . I immediately made an appointment at GW 's ophthalmology department. I am so glad I listened to my gut, because one week later, they diagnosed me with the very condition I had asked this doctor about. They concluded this was a side effect of the medication I was taking. They ordered treatment to resolve the condition, which could have had severe consequences if I continued on the medication. My suspicions had been right all along, and I would not have been diagnosed correctly if I had taken the advice of Dr. Vestamehr. I quite possibly could have lost my eyesight for up to a year, or permanently if it affected my retinas.

Vista Eye Center and Dr. Vistamehr go the extra mile to provide expert care when you need it even…read moreif it is the same day.

Dr Solomon is the best! Have been seeing him for many years. Great location and friendly staffread more

The two Front desk associates were phenomenal. Their names…read morewere Ms. Leila, Ms. Mila. I had already purchased eyeglasses from Lenscrafters about one month ago. I was happy to see how they explained everything in detail concerning prices and different insurance and broke down everything for me. I had just returned and purchased contact lenses, and I was amazed at how they were so pleasant to all customers that arrived before my appointment. They both needed this recognition and in my opinion, they need to receive an increase or bonus for being attentive and detailed in customer needs. Thank You, and I will tell people about Dr. Solomon and Associates that they have excellent people skills. Apologies for such a lengthy text

The techs and doctors are terrific! I have been going to Dr Helfgott for many years and he is…read morealways friendly and very knowledgeable. I also have had good experiences with Dr Hargrett. Manuel and Hamid are also so nice and extremely competent.

Excellent quality of surgical and medical care for eyes. These doctors were recommended by another…read moreophthalmologist. Staff members are helpful and responsive.

I went here today for a free consultation and it was an amazing experience. There were many tests…read morebut it was so worth it and it was a free consultation. I was wowed by all the work they did for me to have this. It shows how amazing they are and how much they care about their patients. The receptionist were good except when I left there was a large Caucasian lady that was talking up a storm to the other receptionist while I was waiting to leave. She was also really loud one time when I was doing one of my eye pictures with Anthony (the tech). Like she didn't need to yell . Anyways, Anthony was my tech and he was AMAZING! I loved everything about him. He was kind and in every room that we went through he was told me everything that was going to happen in great detail like what to expect. He was super welcoming and understanding and I appreciated how knowledgeable he was. I spent around 30 mins with him going through a multitude of exams which was great because everything was shown. He told me about the eye drops and what they do. Dr. Waterman came in after and she was super sweet. I was not a candidate for lasik which was fine but she did give me two other options. She went into detail about them and answered all my questions. One of the best things that I liked about her was every and any question I asked, she DID NOT look at me like I was stupid. She answered me and as kind about it. She told me about my eyes in detail and her findings. I am glad that I met her she seems like a wonderful doctor running a wonderful place. Thank you Dr. Waterman and Anthony.

Waited over an hour for the doctor after being prepared for examination but they were "out of exam…read morerooms". I ended up just leaving to get back to work.

Update: I checked the new prescription they gave me with the one on file from the previous year…read more How can you give a weaker prescription? No wonder my vision was blurry! Absolutely horrible!

I would give this doctor a negative rating if that was possible. I had the most horrible experience…read morewith him that haunts me to this day!! I went in for an eye exam and the dr. was extremely aggressive - he forced the contact lenses in my eye without my consent instead of letting me put them in myself, made me feel like I was inconveniencing him when the different lenses didn't help my vision and then he prescribed such a horrible quality/ type of contact lenses that I developed small cysts under my eyelids and can hardly wear lenses anymore without my eyes getting EXTREMELY dry!! Pls save your eye health and never visit this doctor!! He should be banned!!

I was 15 min late to an appointment which I thought I was actually 15.min early too…read more Stood for several minutes watching people in office chit chat with each other. When they finally came to the door I was told or you missed your appointment we can reschedule you for next week! I asked to ask the doctor if possible I'll even wait to have me fit in. She wouldn't even ask. Not sure why Costco has them their when they do not have Costco like customer service! Just my opinion

Tough to rate. I would give the actual eye exam 5 stars. I felt it was very thorough and complete…read more Excellent care from the doctor. The reason for a less than five star rating is for the other customer services type of things. The first text message to fill out paper work had an incorrect link in it. I showed up on time for my appt. but they were running about a 1/2 hour behind schedule. I was given a call to say that I would get an email to confirm my appt, but never got the email.