7/31/26 Personally, I would rather park my own vichele upon entering the parking garage, yet the valet standing in the garage have other plans. Heading to the 9th floor, we headed into the Washington Eye Physicians and Surgeons. The place is pretty spacious for the waiting room. Speaking of waiting room, there is a place in the back where you can aquire some "Cool, clear water" to drink. There may even be books to read while waiting for your party. Not a bad place to leave some unwanted books too. Second thing I noticed is the 2026 sign for the NEW ZAdministration Fee STARTING at $50.00. Apparently this was started just this year by the Doctors of Washington Eye Physicians and Surgeons. What will new year of 2027 bring? My dad told me his insurance for this place use to be taken, but not anymore. Now my dad has to file his own insurance. Blue Cross Blue Shield is one type of insurance one has to file to their own health insurance. Why? Because when Washington Eye Physicians and Surgeons file the insurance claim, it is rejected. This will depend on one's health coverage...feel free to get more information on this with the front desk agent(s). This place seems pretty expensive, but if they get the job done, then the cost is worth it. From what I saw my father's is happy with the outcome. The place's ambience was peaceful and moving like a well oiled machine. I would like to say the staff was helpful and polite. There was a mistake done and the process to correct the problem was handled swiftly. I will continue with a followup if the problem wasn't finalized within two week time spand of today. All in all, today's experience was a good one. read more

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My mother has been a patient of the practice for many years, and had a terrible experience with Dr. Lisa Tom most recently. She had to wait over an hour for her appointment, and when the doctor finally arrived, she was dismissive, cold and poorly communicated post-care instructions. Bedside manners are important when you are treating elderly patients (or any patient, for that manner), and I'm afraid Dr. Tom doesn't have them. read more

Horrible Office Practices!!!!!! I had a wonderful experience for 20 years with Dr. Miller, but when he retired and I tried to get my records transferred - they want to CHARGE ME $50 to release my records! I have never had this happen with any practice. SHAME ON THEM for trying to hold your records hostage until you pay them!!!!! This ruined my total experience with them. read more

Extremely nearsighted since early childhood and therefore legally blind without corrective lenses, at age 66 thanks to Dr. Howard Weiss I can without corrective lenses of any kind see better than 20/20 at far distances and read up close. Awake during the 15-minute procedure with only numbing eyedrops and no sedation, I experienced no discomfort of any kind. I needed no pre-operative clearance from my primary care provider and no escort to or from the surgery. I also have much more confidence navigating the hazardous outside world in DC and hope for continued independence as I age thanks to Dr. Weiss. Of great importance to me, Dr. Weiss enabled me to enjoy detail and clarity in the natural world better than ever before. His expertise in ophthalmology, cataract/refractive surgery, and glaucoma care is stellar. Equally valued is his warm, kind, patient, and cheerful personality. My only negative in this rating is that I cannot give him ten stars! Dr. Peter Muehrer read more

My wife and I have been patients of WEP&S for a number of years for our Annual Vision Checkup. We have appreciated the services provided to us. Our checkup appointments were fully covered by our insurance provided through Medicare and Blue Cross/Blue Shield - Carefirst for employees of the State of Maryland. Following my February 26, 2026 appointment, for the first time ever, I received an invoice of $153.79 citing services not covered by our BC/BS - CareFirst insurance. I called BC/BS and the WEP&S Business Office on 4/29 and 4/30 to ask for an explanation why I received this invoice. I received conflicting information from the people I spoke to in both offices. The BC/BS person referred me to Davis Vision that apparently is now involved in the management our Vision Plan. The DV person informed me WEP&S is not in their network so this is probably the reason why secondary insurance coverage was not provided. I passed this information to the staff person in the WEP&S Business Office who said "there have been changes in insurance coverage, but your invoice stands"; and then hung up on me. I found this response to be very unprofessional. It would have been appreciated if I had been informed in advance of my Feb. 26 appointment that WEP&S no longer takes our secondary insurance. I have cancelled my next and all future appointments at WEP&S since they are no longer in the network of our Vision Plan. Paul from Chevy Chase read more

This practice is not well run and it's laughable when you get them on the phone. They're not well trained and are just unprofessional. On top of this there's an administrative fee- for what? To pay for your incompetent front office staff? The doctor will also try to reschedule on the day of your appointment. Also good luck with finding parking and the garage that's below the building is annoyingly valet only, taking forever. Just don't bother with this place. read more

I recently had cataract surgery performed by Dr. Howard Weiss and I couldn't be more pleased with the entire experience. From the very first consultation, Dr. Weiss took the time to explain the procedure thoroughly, answer all of my questions, and put me completely at ease. The surgery produced excellent results. What impressed me most was not only Dr. Weiss's surgical skill but also the compassion and attentiveness shown throughout the process. The follow-up care was excellent, and I always felt supported. I highly recommend Dr. Weiss to anyone considering cataract surgery. His expertise, kindness, and dedication truly make a life-changing difference. read more

I saw Dr. Howard Weiss, Ophthalmologist, for catataracts. He was extremely attentive, informative, professional and friendly. I received excellent results. He and his entire staff were great. read more

Dr. Weiss's exceptional sensitivity and unadorned candor about surgical outcomes. Deeply appreciated. He is superb. Other friends and colleagues wholeheartedly agree about his care of them. read more

Washington, eye physicians is an excellent organization with top-notch. Doctors and good care for patience period I have been there. For over thirty years as a patient, and i'm very happy with them and recommend them wholeheartedly read more

I needed a comprehensive eye exam more thorough than you get in optical stores. I booked one with Dr. Bhandari. It was the most comprehensive eye exam I have ever had. I was very impressed with level of diagnostic equipment in the office. I have done a lot of work in the optical industry find this to be one of the best patient centered facilities that I have seen. Dr. Bhandari was terrific and the office experience was very helpful. read more

I was having a problem with my vision, having shadows and floaters. Being a current patient I scheduled an appointment with Dr Ken Schwartz. I was thoroughly examined and fortunately no more serious problems were present. Not satisfied with the exam, Dr Schwartz gave a referral to another doctor specializing in eye retina issues, for a more in-depth exam. I really appreciate Dr Schwartz referral, to verify that other more serious issues were going on. I was able to schedule and was examined the same day. Thank you Dr Schwartz Robert Hornak read more

THE MEDICAL MIRACLE OF VISION CORRECTION My brother had PRK surgery with Dr. Adi in 2011 in order to become a Coast Guard pilot. He was 18 at the time and his eyes are still perfect 7 years later. I met with Dr. Martin at the beginning of summer, 2017 to discuss my options. Dr. Martin remembers me from visit to visit and handled my poor vision, chronic dry eyes, and corneal abrasions with ease and professionalism. I felt confident that I was in good care throughout pre-op visits, the surgery itself, and post-op. Dr. Martin went to great lengths on the day of my surgery to ensure/explain that my eyes were not strong enough for LASIK and that I would need the PRK surgery. He explained what to expect and ensured I was comfortable with the change before proceeding. 6 months later I am seeing 20/15 and no longer have dry eyes or corneal abrasions. Dr. Martin did a fantastic job and I am so glad I went with him. Washington Eye has a friendly, professional staff that keeps me organized with my care and appointment schedule. I have never waited over 30 minutes to be seen for an appointment. THE TAKE AWAY Do your research. Read every review. Make sure you feel comfortable proceeding with an eye surgery and it's complications BEFORE having the procedure. read more

Washington Eye Physicians & Surgeons - Optometrists Near Me - Chevy Chase, Maryland

I made an appointment for an eye exam and wanted to see if I was a good candidate for contact lenses because I didn't want to wear reading glasses anymore. I was given an appointment with Dr. Bhandari. The only problem is that Dr. Bhandari isn't a medical doctor. She has a doctorate in optometry. I'm OK with that, but IN A MEDICAL FACILITY, I think it's reasonable to expect people addressed as DOCTOR are actually medical doctors. I think it's misleading to call her a doctor. Also, I made very clear to Ms. Bhandari that I wanted contacts to avoid using reading glasses. I wasn't even sure if that was possible with contacts. We went through the whole process, I got my contacts, and when she was doing the final exam, she said I would still need my reading glasses. So the whole thing was a waste of time. The person who helped me with learning how to put the contacts in and take them out was great. I had a good experience with the front desk. But, like others, the wait was long. I would never ever go back to this place. read more

My mother has been a patient of this practice for at least 30 years and my husband & I were patients there when we lived in D.C. (the doctor who we went to is no longer with the practice, but I still remember how incredibly nice he was). My mother went to Dr. Berler for many years and she went to Dr. Martin in recent years, then a few months ago she went to Dr. Song and today she went to Dr. Dagli (he's a retina specialist). After reading the complaints about lengthy waiting times, I'm wondering if perhaps the staff is more solicitous of my mother because she's quite elderly. Regardless, she's always had very positive feelings about this practice - and she told me that Dr. Dagli in particular was very kind & patient. I've needed to call the office a few times recently (to set up appointments for my mother and take care of various other things), and Dr. Dagli's secretary (assistant-?) has consistently been quite friendly, patient & helpful. read more

I came here for Dr. Schwartz to examine for cataracts and an overall eye exam. Everyone was super. I was taken back close enough to on time. The tech was very nice and did the preliminary examination. Dr. Schwartz was professional and knowledgeable. The next tech who did photography of my retina was efficient and also very nice. The check in was smooth and so was the check out. It couldn't be better. This is a large group but the doctors have excellent reputations and deservedly so! read more

Outstanding care, expert staff and physicians. Dr. Neil Martin was recommended by my neighbor after I had a persistent eye reaction to a vaccine. He was the last of 4 I consulted. He was the one who saved my vision via measurements and immediate prescription. Even made 2 trips to Wilmer Hopkins no avail or insight. Dr. Martin was most responsive working after closing to address my severe unrelenting pain, extreme DES . I'm most grateful to him and his excellent team. He was worth the wait to get an appointment. read more

Dr Arthur Schwartz father) was my ophthalmologist for several years and what can I say. He is the best. He is very professional, thorough, thoughtful and kind. He is also personable and conversational. It is nice to have doctors who take genuine interesting their patients. He followed me for years, because glaucoma runs in my family. I never worried or even thought about glaucoma, because I completely trusted him with eyes. I moved away and he sent me with a referral to one of his colleagues and she too is one of the best in her field. Thank him for caring. 20 stars if I could. read more

I have gone to this practice for a number of years, but today I spoke with Tracy briefly and with Mr. Clete Clark at length for the first time. Tracy efficiently connected me with Mr. Clark who was incredibly helpful, understanding and efficient. He resolved a billing concern quickly, getting back to me in minutes with a helpful resolution. The practice is quite large so I was incredibly pleased with the personalized service provided by Mr.Clark. He made it clear that he understood my concerns and compassionately resolved them in no time. So nice to have what could have turned into a complicated problem, resolved in a professional and compassionate manner. Thank you Mr. Clete Clark! read more

I had my cataract surgery by Dr. Weiss. He was very thorough in his assessment, clear on the options for surgery, and always courteous and willing to answer all my questions. I can highly recommend Dr. Weiss for your eye care. read more

I had my lasik procedure performed here. The experience was flat out AMAZING. Dr Martin, Tonoa and the rest of the staff were attentive, transparent and patient. My old contacts rx was -4, -5 and i had worn corrective lenses since i was 10. For those that aren't familiar, that rx is pretty bad. I couldn't really function with my glasses or contacts. Less than 25 hours later I have 20/20 vision, which could improve to 20/10 in th next few weeks. I woke up the day after feeling amazing. There are potential side effects; dry eye, itchy eyes, etc but I followed Dr Martin's instructions to the letter and have had very little discomfort. Do what your Dr tells you to do! I can't say enough about the experience. I'm so happy with my decision to look for a reputable provider and not get caught up in the price game. You will find cheaper providers. I found the provider I wanted (Dr Lamothe and Dr Martin) and I planned and saved for this. I'm not made of money. As you are looking for options, you have to have a consult with Washington Eye. You won't regret it. read more

I had cataract surgery with Dr Howard Weiss. I was very happy with his approach and gentle care. he welcomes questions. He was very responsive to my concerns. I had problems with the eye drops and he fixed the problem. A very patient doctor with a nervous client. I came through with wonderful results thanks to Dr Weiss. h read more

I grew up in NYC, and have been wearing glasses since I was 4. I know a good eye doctor when I see one. I spent 9 years in the US Navy. I know a bad eye doctor when I see one. These guys are good. read more

UPDATE: So after having an issue during cataract surgery, waiting 6 months for everything to heal and then getting Lasik surgery I now have 20/20 vision - or rather mono vision - no glasses necessary. Dr. Clinch took care of me. The Lasik center is wonderful. Healing was quick. Had an allergic reaction to the antibiotic and Dr. Gess responded on the weekend to get me another script. The team there is now my optometrist for my regular eye exams. Would recommend the practice to anyone needed eye surgery or general eye care. The reviews here are right with one critical exception. While Dr. Schwartz and the practice may take your insurance - their surgical center and anesthesiologist may not. And you won't find any of this out until you have waited 3 weeks to see him, gone through 2 hours of testing and evaluation and then go to schedule surgery to find out no insurance for surgical center. BTW I have Cigna AOP/PPO - MAY not apply to you, BUT ask about doctors' fees AS WELL AS surgical center coverage. And as for the evaluation - while thorough with what might or might not be the state of the art equipment - there is NO explanation of anything, cause, reason, results. Just check off the boxes, walk patient from one room to another, next test, move on. And there was no anatomy lesson on what would happen, how, healing, process. By assistant or doctor. The place is BUSY. Efficient to the point of a robot. And I was clearly the youngest patient in the waiting room. So they don't need or care if your insurance works or not. What kind of business practice sets up a system that doesn't provide customer service thoughtfully to their patients/customers. To be fair Dr. Schwartz called to let me know he would not move surgical centers, recommend another surgeon, but really didn't get the time I wasted waiting and going through the evai when I could and should have found a doctor in DC who takes my insurance along with their surgical center. I have now booked with Dr. Clinch....will review when process is complete...jury out at this point. read more

In August 2011, I presented at Washington Eye and saw Dr. Neil Martin. The day before, I had visited a local emergency room after feeling a "scratchy" sensation in my left eye. The eye was improperly treated and overnight developed a virulent and dangerous infection. Dr. Martin was not able to treat the condition and sent me immediately to Johns Hopkins Hospital in Baltimore which on a Labor Day Friday afternoon was over two hours distant. When I arrived there, I did not find a corneal disease fellow (the specialist was not available that day) whom Dr. Martin had assured me would meet me there and begin treatment. I ended up in the Hopkins's emergency room where I waited for eight yours before being treated. The long delay proved disastrous as the ulcer grew by a third in diameter and by an unknown increased depth in the cornea during the wait. After weeks of daily office visits at both Hopkins and Washington Eye, my eye was still painful w/ "count fingers" vision. A year later, central corneal scarring kept me legally blind in the eye. I sought relief via a corneal transplant to remove the scars at Washington Eye (Dr. Marwa Adi). Three and a half years following the complicated corneal transplant procedure performed by Dr. Adi, I learned that it could not have been considered a "successful" transplant. My vision in the affected eye is currently unstable at 20/400. This is pretty shocking news and another local ophthalmologist described the graft as "rejecting" with deep post-transplant blood vessels growing in to the graft's surface; My records from the new eye surgeon show that a corneal ulcer had formed on the 2012 transplanted tissue following Dr. Adi's surgery. The follow up period during which stitches were removed from my cornea lasted 18 months (a relatively long time) The reason for the continuing pain and damaged vision is inexplicable. According to Dr. Kang, a replacement graft is not recommended due to damage to the structural integrity of the eye and the condition will continue to produce recurring corneal erosion, which is very painful. I received an amniotic graft from Dr. Kang as a temporary fix. Dr. Kang recommended that I return to Dr. Adi for treatment since as he pointed out, in addition to erosion, rejection and structural issues, a growing cataract in the affected eye will be inoperable and eventually cause total blindness (and also inferring that since he can't fix it, perhaps the surgeon whom operated on it can). In fact, three different opthalmologists have attempted to refer me back to Dr. Adi, whom I justifiably argue, would not seem to be a good physician for me in this circumstance. In addition to the unstated poor outcome of her surgery, our association lasted for over two years and and I often felt stymied about exactly what was happening with my eye's condition during that pre and post surgical period. Dr. Adi is technically a very good surgeon and she has very steady hands; however communication is not her forte and I must say I wonder about the effect of her association with Dr. Martin on her willingness to discuss openly the condition of my eye since he was somewhat ineffectual during the critical phase in 2011. 18 months after the June, 2012 transplant, Dr. Adi stated that it was "healed" and that post-surgery follow up was complete; she referred me to an associate whom after three attempts, was unsuccessful in fitting the grafted eye with visual-acuity-beneficial contact lenses The action-plan was too vague and undefined to give me any faith in finding a feasible formula for a contact lens that would remain seated on my extremely uneven post-surgery cornea. Since the transplant, I've had poor, fluctuating and intermittently painful vision. Blurring, halos, reflections, haze and corneal erosion have all played roles in making the status of my eye difficult to self-assess. At one point post surgery, There are other circumstances at play with Washington Eye Physician's and Surgeons that negatively impacted my eye's condition; chief among those I would simplify by calling "numerous communication problems" between the team of physicians internally and between those physicians and the patient; with the onus being on the physicians to correct that sort of thing. I surely would not want this to situation to happen to another living soul - it has proven to be life-altering for me. read more

The wait time is VERY VERY long plenty of times I have an appt only to sit in the waiting room for 1+ hrs. I had to cancel last time b/c I was waiting for 2+ hrs- EXCELLENT DRS POOR APPT MGMT! On a side note also keep you eyes on your bill. Had a few instances of double-billing that thankfully was caught by my insurance co. read more

I got Lasik here in June 2013, and I couldn't be happier with the results! I used to have 20/400 and now have 20/20 vision. Dr. Martin performed my surgery and Dr. Song does my follow up visits. I really have enjoyed the visits that I've had with both of them. They ensure that any of my questions are answered and any issues are remedied. One thing I would recommend is that you take the Metro to the Friendship Heights stop, if you can. The parking situation is less than desirable. And, if you have time you can get some shopping done as Wisconsin Avenue is lined with very posh shops and the Mazza Gallerie. read more

I recently had YAG laser surgery performed by Dr. Marwa Adi of Washington Eye. She also performed my cataract surgery four years ago, and I would highly recommend her care and her expertise as a surgeon. Scheduling, check-in and check-out, testing and evaluation, pre-op and post-op paperwork - all was clear and concise, and staff members at Washington Eye were thoughtful and professional. I have recommended Dr. Adi and the practice of Washington Eye to family members. Based on my experience - five stars. read more

Had a not so good experience here, having to make two appointments two weeks apart because they would not tell you that the same doctor will not write a prescription for glasses and contacts. Plus, they take a while to answer the phone. read more

I spent several years nearly legally blind due to botched lasik surgery in both eyes. Any doctor I went to was unable to rectify the situation or did not want to undertake corneal surgery. I was left wearing special contact that left me sightless when removed. One doctor suggested I seek an appointment with Dr Adi at Washington Eye. What a difference one visit made! She actually gave me hope! In June of 2016 I had a cornea replacement done and the results were tremendous! I had my last follow up today and was given a prescription for glasses because my vision in my left eye is normal! We have now begun to plan the second cornea surgery in my right eye for this Spring! Dr Adi certainly is smart and knows what do do! She actually gave me back the gift of sight! Something I thought I would never have again! The office staff is also a great asset! Very nice and very professional! I cannot recommend this intelligent woman and her professional staff enough! Kim Torres read more

Dr. Macedo performed my LASIK procedure at the Wisconsin Avenue office in June 2014. My procedure was one week after my consultation. Now I have 20/15 vision in each eye and don't wear glasses. My wife also went to Dr. Macedo and had the same experience. The procedure itself was quick and painless. Dr. Macedo follows up with you several times over the next year, so I'd recommend you do your follow-up appointments at the Silver Spring office, where it's less busy, has free parking, and the staff are unbelievably friendly. $5,000 might seem expensive, but it really is worth having someone competent do such an important procedure. read more

I can't say enough positive things about my lasik experience at this place. I waited until after my one-year check up to write this review, proud to say that, after lasik monovision surgery, i am 20/20 vision and should never need glasses again. The doctors and staff were very professional, a pleasure at every interaction. I did not have to wait long for any pre- or post-op appts, and Dr Adi did an excellent job. I had a very bad (bait-n-switch) experience with a lasik surgery factory mill many years ago, walked out and got a full refund and have since decided that my vision was too important to go "on the cheap". I was very impressed with all the state of the art equipment used during a very thorough pre-op appointment amd the all-inclusive post-op check-ups at 1-week, 1-, 3-, 6-, and 12-months. I am recommending Dr Adi and the Washington Eye Physicians to everyone I know. read more

Appointment with Dr Goodglick rescheduled twice only for me to turn up and I was told I had to be there for three hours on a Monday morning! He was running late and his staff had forgotten to inform me that waiting time would take that long! Very poor service, I took my business elsewhere read more

Dr. Marwa Adi was the third ophthalmologist I saw about an IOL implant and pupil suture. She was the only one that impressed me with her experience and confidence. The results were optimal. I've very pleased and I can't recommend her highly enough. Her staff speaks highly of her, too. read more

I am am an eye doc myself and referred my mother to Dr Neil Martin for blade-less laser cataract surgery. Dr Martin is one of the most gifted cataract surgeons I have ever met. My mothers outcome was perfect and she is still raves every day about her vision. You cannot go wrong with WEPS and their team of specialists. Truly a gift to the DC area. You may wait a little but the care is well worth it. Washingtoneye.com. read more

Outstanding. Strong office staff; very professional. My cataract surgery was successful. Dr. Adi has great communication skills and was highly effective every stage of the experience. read more

Husband went for a cataract consultation. Said the office looks like Grand Central, & unfortunately, customer service to match. He waited 20 minutes for a tech, & too bad his obvious competence was more than equaled by his arrogance & aloofness. At some point he actually gave hubby a hand signal commonly used to summon dogs and kids. He then waited at least 1/2 hour to see Dr. Martin, who was pleasant enough, but didn't thoroughly explain procedure & expenses. He did recommend' the $1,600 laser cut upgrade--don't suppose the extra 1MM income a year would have anything to do with that? Of course, the procedure may very well be superior to a blade cut, not covered by Insurance and Medicare. Finally, I was ushered into finance manager's office. She suffers from the same arrogance affliction as the tech. In addition, nobody told me upfront that I'd have to pay some $400 not covered by Medicare, to boot! I'm picky, but none of may be important to you. They may very well be an outstanding cataract surgery shop, but for me, this wasn't the customer experience that I want anywhere. read more

I visited these folks yesterday, first time, for a baseline look at my eyes. the medical outcome was right; I know that. But I have just written them a letter which in part says, "I left feeling that I had been a bit of grist in a large, dispassionate, badly mechanized medical mill." There was also a potentially much more serious paperwork deficiency which is not detailed here because, in the end, it turned out ok. Take a look at their website. They proclaim themselves the best, no words or pictures minced. Well, maybe ........ They seem to be doing a roaring business but I'll probably look elsewhere. I can get good or better treatment without the irritations. Note: As of August 10, WEPS has neither replied to nor even acknowledged my April letter detailing my experience with them. Why is that no surprise? read more

I haven't yet met my doctor and that's because I've been here since 9:45 am and still waiting. The time is almost noon. I just read the reviews and a lot of people complained of the time wait. I myself am a dentist and wouldn't never have my patients waiting over 30 minutes. They told me the doctor was running 15 minutes late but that was over an hour ago. I don't know if my doctor is good or not but I will never be coming here again. My whole morning and officially my afternoon has gone over a check up. Not happy thus far. read more

I absolutely love Dr Kenneth Schwartz. He goes out of his way to explain the details of the procedures. Unfortunately the office staff is absolutely horrible. I never knew the costs or my insurance requirements. And unfortunately, the level of incompetence continues. I recently referred a friend who required eye surgery. The same problems continued. Her follow up appointment after her surgery was almost a month later. I observed the office staff speaking rudely to her for asking questions and I also observed when they wouldn't answer her calls. She wasn't being a pest. She had sincere issues that needed to be addressed. Such as if the drainage from her eye was normal. Or if she could have the doctor look at her eye earlier than the scheduled appointment. To make matters worse. She had to use her daughters phone to get them to answer. I know I'm not the only patient who has experienced administrative issues. We've spoken about it while in the waiting room. Compassion needs to be understood. Instead of losing their composure, they need to place themselves in the shoes of the patients. But this patients come last attitude has persisted since I started going to the office almost 8 years ago. Some of the best physicians in the area work in this office, yet the administrative staff brings it down. It's like being served a great dinner and then the busboy drops the plate in your lap without bothering to apologize. read more