Fast and efficient friendly service. Very thorough and confident eye exam. Highly recommend Dr Lerner

I can't recommend this location enough . Everyone was very helpful and friendly, especially the frames retail staff! I only had to wait a few minutes for the doctor and she was very fun, quick and professional. I knew before I arrived that my insurance would only cover frames purchased at one of their (For Eyes) franchises in Washington DC, but the gentleman was happy to give me detailed recommendations for other branches, & even which staff to speak to. He even placed call for me, answered all my questions, & let me try on frames. read more

We have been patients of Dr. Lerner for years and I can't fathom even attempting to go anywhere else for our eye and vision care. Her staff is awesome and welcoming with a caring professional atmosphere that is focused on you, the patient, Dr. Lerner is very thorough and takes her time to explain what's going on and how to remedy any issues. Also her office is conveniently located inside the eye glass store so purchasing new glasses and contact lens are super easy to do and can be delivered to you. There's ample parking and the surrounding area is nice with plenty of access and shops. 5/5 Stars to Dr. Lerner and Lerner Vision. read more

Friendly Doctor and staff. Clean environment. Convenient street parking. Great referrals. Would definitely recommend to friends and family. read more

I find the doctor to be quite nice but her assistant/scheduler (Erica) to be absolutely horrible both in person and on the phone. As a result, I am changing doctors. read more

Totally recommend! Great First-time experience. Friendly staff and clean & new office and equipment. I made the appointment easily and quickly. They even take my insurance! Dr. Ross was super nice and answered all my questions. I will definitely be going back for my routine eye exams. read more

Dr. Lerner was great with our daughter. She was on time, professional, and efficient. I highly recommend her.

Had a great experience here today! It had been a while since I had my eyes examined and I went to Dr Lerner after a few years of not so great experiences with other places because she is the best. I'll drive 30-40 minutes to see her because she is thorough, has the latest technology, and knows her stuff! The office was pristine, everything was smooth in terms of payment, and safety measures were strictly adhered to, which is always comforting. I felt so happy with my exam that I stayed to get a pair of glasses as well! The team on the floor were great! I was helped by Syndy and she was very knowledgeable and made everything a breeze. The other team member on the floor- an older gentleman whose name I didn't get - was super funny and helpful as well. I love this place! Thanks again! read more

Upon the recommendation of a colleague, I set up an eye appointment. It's close to the Bethesda Metro and they are very customer service oriented. I didn't have to wait long upon check-in and my appointment went smoothly. The eye doctor and her entire staff are super friendly and helpful. I'd go back and recommend this place to my friends! read more

Had my first appointment here the other day. Their new office is really nice and conveniently walkable for anyone who lives in downtown Bethesda. The staff and doctor were all nice and it was a quick appointment not much of a wait. They also have a large selection of namebrand glasses to choose from. Right across the street from True Food restaraunt on Wisconsin. read more

Dr. Lerner's pleasant, but I gotta chime in as another patient facing billing issues. Received a bill for a visit from the previous year under different insurance. The administrative staff were polite but purported to have left multiple voicemails. While sorting through the problem, I was informed by my old insurance company that LVC had tried to file the same claim twice, and the real amount due thanks to in-network discounts was less than what I was actually invoiced. Enough suspect details that I'll probably take my eyeballs elsewhere from now on. read more

We were there yesterday with my daughter Cansu. She needed a new prescription for her eyes. When we entered there were two ladies in front desk and they were attentive and nice. Then one took her inside to do the first checks for her eyes with some machines. And then at right moment doctor Marie Lerner came to see my daughter. She was really professional and answered all questions we asked about her eye sight. We really liked her a lot. She likes what's she doing and that matters for us. We will continue to see her for further eye exams both for me myself and my daughter Cansu and my another daughter who does not need eye glasses now. Thanks again for the professional and nice treatment. read more

My first appointment with Dr. Lerner, she was very thorough with my first evaluation. I felt very comfortable with her and the office staff. Would definitely recommend Lerner Vision Care. read more

Setting an appt was easy and they called and texted with reminders. Associates at the office were very proactive in asking what they could help me with and made sure I felt confident that they could help with whatever I needed. I arrived early and the Optometrist was available precisely at the time my appt was scheduled for so I didn't have to wait at all. She was very friendly, professional, attentive and efficient. Unlike my previous optometrist, she didn't try to sell me on any products or pressure me in any way. She just listened to and addressed my needs. I would recommend this place to anyone! read more

Great place, very clean. Quick online appointments, and even more by phone or at the desk. No waiting, Very professional examinations and advice. I've been coming here for years ! read more

Really, really great! Treated my 91 yo mom, today. Took all the time necessary to resolve some complex optometric issues. Great location with near-by parking; new and bright office/store; responsive and hospitable staff. Very much appreciated and regarded. read more

Dr. Lerner is very nice and caring. She takes the time to lIsten and address all concerns. Been going there for the past year, and so has everyone in my immediate existe family, and we're all very happy. read more

I was going to let this one go, but since Dr Lerner keeps sending me reminders through every medium imaginable reminding me it's time for my yearly appointment I'm unable to just forget and am coming here to write a review. First, the good. The location is fab and if you are like me and work until 6pm most (okay all) nights her hours are really helpful. I got the correct diagnosis and prescription, and the store beneath her office has a good bordering on very good selection of glass frames. Staff is competent, not great. However, many days I will take competent and say thank you God so I am counting this as a point in her favor. However, as an individual, Lerner was not personable, and I actually at times felt her to be rude. She barely talked at all and did not ask me anything about what my concerns were. I don't require my doctors, dentists, etc to be chatty (in fact sometimes it annoys me) but at times I would say things to her and she either would not respond or responded with one word answers. For instance, she had a really cool Hebrew alphabet vision chart and I was learning Hebrew so I asked her about it. She gave the most minimal response possible. The real reason I would not return to this practice, though, is that I told Dr Lerner I thought my vision had gotten worse. When she did her exam she actually LAUGHED and said 'wow, it looks like your vision HAS gotten worse!" I didn't feel her little giggle was appropriate. I know she probably didn't mean anything by it but I don't think my worsening vision is funny and I didn't feel good about her reaction, nor did I understand it. I am grateful though that she keeps reminding me it's time for my yearly. It's helped me remember I need to find a new eye doctor. read more

Dr Lerner and her staff are professional, efficient, courteous and safety focused. Easy parking across the street. Highly recommend

Dr. Lerner is fine. I find her to be personable enough, but I'm not looking for a close relationship with my ophthalmologist... The only difficulties I've had here are with the staff in terms of billing. My family has a big name eye insurance plan that covers all of our exams in full. The only thing we would have to pay for are the optional services they sell (i.e., OptoMap). Repeatedly, and with different members of my family, the staff have messed up the billing. I was even told once that I owed money for the previous year, despite having not received any bills from Lerner Vision Care! What's strange about these repeated experiences is that when you push her staff on the benefits (e.g., ask that they call the insurance company to verify or double check their computers), the issue magically disappears... It feels a little like a racket because they're billing the insurance the whole time. It's just a question of how much you have to pay. If you like Dr. Lerner, stick with her, but be vigilant so that you are not overcharged. Personally, the repeated billing issues are just too much for my family. read more

Overall great experience. As soon as I was done filling out he paperwork, I was taken back for testing. A few minutes after the testing was completed, Dr. Lerner was ready to see me. I was interested in wearing contacts for reading. Dr. Lerner was very patient in finding the right contacts to allow me to read with one eye and see distance with other (monovision). Would 100% recommend. Two thumbs up!! read more

Dr. Lerner is professional, thorough, and personable. I did not mind my exam at all. I found her staff helpful, pleasant, and professional. I was particularly appreciative of their willingness to accommodate my unique needs. Great location. Great experience, overall. read more

I have been seeing Dr. Lerner for years. She is very knowledgeable and takes time to explain things well. She is patient and calm and was amazing with my special needs child. The office is efficient- online scheduling and no wait time. They do a great job with following COVID safety protocols. read more

I saw Dr. Ross and she was great. Very knowledgeable and thorough. I got there early and was taken early when someone didn't show for their appointment. The front desk woman was also very professional and kind. I thought they did a good job for a basic eye exam and it wasn't overpriced for those without vision insurance. read more

Wonderful first-time experience here. I opted for the normal vision exam plus extra two tests since it had been a long long time since I've had my vision checked. Everything was super easy and Dr. Lerner was so friendly and made me feel at ease throughout the whole appointment. Wonderful staff there as well and I'll definitely be coming back for all my eye care needs. read more

First time visit here! Dr. Lerner is an extremely nice and approachable person. She spent time going through a variety of lenses to make sure I get the most accurate one and answered all my questions. read more

Excellent from making the appointment , to check in, to eye exam, to selecting eyewear . Will make this my eye center for all future needs.

I have been going to Dr. Lerner for over 6 years. She is very pleasant and thorough. I was planning on writing her a card to thank her. Her front desk staff are also wonderful. They really did their best to accommodate me; and it was when I needed it the most; after a tough week. These are the type of people that inspire one to feel joy and gratitude in life! read more

First time patient. Very impressed with the technology and skill of Dr. Lerner and her crew.

Incompetent and rude After I got my new glasses, I realized I couldn't see very well. Life happened and after a few months, I had the glasses checked. Once the desk clerk saw I purchased my glasses at Warby Parker, her tone changed. She asked if I had read their policy and pointed to the sign. I agreed to the $25 re-exam fee. Dr. Lerner said the prescription in the glasses matched hers but when she tested me, the prescription was different. She said they'd ship my glasses to Florida and replace the lenses. The desk clerk refused to take my glasses and pointed me across the room. They said I'd have to pay retail. I asked for Dr. Lerner and pointed out that her prescription never worked for me. I always had to sit in the front row in meetings since I got them. She implied I was lying and that my prescription changed. She refused to admit her mistake or take any responsibility. But, Warby Parker came through and instead of charging $125 for my lense replacement, they did it for free! Stay away from Lerner Vision! In response to your post: Thanks for the kind words. I only wish I had such a nice experience in your office. As a business owner, you are also responsible for your employees. Like you said, the prescription did change from what you originally gave me. Part of that was for the astigmatism which explains the blurry vision I experienced from the beginning. Poor accountability to make up claims about the glasses manufacturer, who by the way took complete accountability and gave me new glasses with the new prescription at no cost. That's customer service! read more

Outstanding experience. As a first timer at Lerner Vision Care, the staff were great. Checking in was smooth. After some tests, Dr. Lerner came in, she was professional, kind, and very attentive and focused. She wanted to double check, so we repeated a couple of the tests and she rechecked. It took a bit longer, but I was so happy to have a thorough check up. Dr. Lerner is warm and friendly. Not only was it a great experience, but I'll return with my mom. I also ordered a couple of pairs of glasses. Richard Odom continued my excellent experience. Richard is the consummate professional, he understood my needs, helped me decide between frames, and was able to do it all quickly and professionally. The two of them, and the rest of the staff will definitely see me again - it was such a great experience. read more

I have been going to Doctor Lerner for several years and love this office. Erika out front is highly efficient - scheduling is easy and there are ample reminders about appointments. Dr. Lerner has always been right on schedule and yet she always has time for all of my questions regarding my aging eyes:). She gives good and practical advice, no attempt to push other products - just a great and very thorough eye exam. Oh and very convenient - this office is near metro and downtown Bethesda/Chevy Chase. Ample public parking and True Foods across the street. Highly recommend! read more

I have been coming to Dr. Marcia Lerner for 3 years. I have found her to be very thorough and complete. She gives out samples of allergy drops and vitamins specializing in healthy eye care. She is the first doctor to submit a claim for services rendered for me in my senior years with a balance paid in full. I am very happy with her services and I highly recommend her! read more

Can't say enough good about this place! dr. Lerner is a wonderful, compassionate person and was referred to me by my longtime boyfriend, who suffers from a retinal disease. I got there early and was in and out in an hour. The downstairs For Eyes guys are okay...friendly enough but not all that helpful. Dr. Lerner was also helpful in getting me the most affordable option possible. Without insurance, that is super helpful! I will be back for more :) read more

Our family has been seeing Dr Lerner for at least 15 years. She has consistently provided excellent care for all of us. She provides the most professional care and has staff that are professional and courteous as well. I like that she gives me contact lens samples to try. You will not find better care for your eyes than with Dr Lerner. read more

Dr. Ross was terrific! She is friendly, kind, patient and on-time! Receptionist Colin was on top of things and an overall nice guy. In and out in an hour. read more

This place has really thorough eye exams and I feel like they listen to my concerns and find solutions. Everyone is super friendly and helpful. I am very happy with the experience and will be going here as long as I live nearby. read more

I've been going to Dr. Lerner for 3 years. She's really great. Her office provides excellent customer service. Dr. Lerner is knowledgeable and a pleasure to talk to. They take most kinds of vision insurance. read more

Dr. Lerner's staff is very competent and professional. She is as well. She should always address her patients by their last name and title unless she wants to be called by her first name! But over all the experience was a good one. I would definitely go back and refer people to this office. read more

It was my first time at Lerner Vision. The staff was very friendly and considerate. There was no pressure whatsoever for me to purchase anything there. Dr. Lerner has a very gentle and kind way about her that made me feel very comfortable and at ease. I am going to tell my friends to see her next time they need to see an optometrist. read more