Great care and service. Trust my eyes to them. Quick and easy. Professional and courteousread more

Updated review: They now have a selection of frames for kids (yay), but check which insurance they…read moretake--they didn't take my common carrier! The technician there was helpful and recommended another location nearby, but very annoying to have to visit another location to get frames as it added another hour the kids needed to miss school.

7/31/26 Personally, I would rather park my own vichele upon…read moreentering the parking garage, yet the valet standing in the garage have other plans. Heading to the 9th floor, we headed into the Washington Eye Physicians and Surgeons. The place is pretty spacious for the waiting room. Speaking of waiting room, there is a place in the back where you can aquire some "Cool, clear water" to drink. There may even be books to read while waiting for your party. Not a bad place to leave some unwanted books too. Second thing I noticed is the 2026 sign for the NEW ZAdministration Fee STARTING at $50.00. Apparently this was started just this year by the Doctors of Washington Eye Physicians and Surgeons. What will new year of 2027 bring? My dad told me his insurance for this place use to be taken, but not anymore. Now my dad has to file his own insurance. Blue Cross Blue Shield is one type of insurance one has to file to their own health insurance. Why? Because when Washington Eye Physicians and Surgeons file the insurance claim, it is rejected. This will depend on one's health coverage...feel free to get more information on this with the front desk agent(s). This place seems pretty expensive, but if they get the job done, then the cost is worth it. From what I saw my father's is happy with the outcome. The place's ambience was peaceful and moving like a well oiled machine. I would like to say the staff was helpful and polite. There was a mistake done and the process to correct the problem was handled swiftly. I will continue with a followup if the problem wasn't finalized within two week time spand of today. All in all, today's experience was a good one.

My mother has been a patient of the practice for many years, and had a terrible experience with Dr…read more Lisa Tom most recently. She had to wait over an hour for her appointment, and when the doctor finally arrived, she was dismissive, cold and poorly communicated post-care instructions. Bedside manners are important when you are treating elderly patients (or any patient, for that manner), and I'm afraid Dr. Tom doesn't have them.

I had a wonderful experience at Bethesda Vision, and I especially want to recognize Camelia…read moreBennette for her outstanding assistance. She is extremely knowledgeable about optician services, frames, insurance coverage, and lenses. She took the time to patiently answer all of my questions and helped me find the best options for my needs. Camelia is very personable, professional, and truly excellent at what she does. I am so grateful to have met her -- she genuinely made my day and turned the entire experience into such a positive one. Thank you again, Camelia, for your kindness, patience, and expertise!

The service has continued to deteriorate over the past few years, culminating in a lens grinding…read morethat was faulty, (despite taking well over 45 minutes promised). Furthermore, a regular set of glasses that were being picked up were tightened and then the arms fell off 2 hours later!! I'm sent to wait with a large group of people this wasting another hour of my time. I'm not a happy camper. Shout out to Tony as he seems to know what he's doing!

I had my LASIK done with Dr Holzman last December and the whole operation went very smoothly…read more Professional staff, honest about all the questions I had and the procedure was an out-of-this-world experience. They really did help calm me down during the operation, which I actually enjoyed since it was something I will never experience again. Loved working with them!

I cannot say enough about the professionalism and care Dr. Holzman and his team showed during my…read morelasik surgery. I was quite nervous about this surgery and everyone along the way reassured me and answered all my questions and concerns. Day of surgery I was still nervous, but they treat you so well and provide such a relaxing environment, that you have no choice but to chill! I don't know why I was so nervous, the surgery on both eyes was over so quickly and I was so well-informed about what post-surgery would feel like, that I had no surprises whatsoever. If you are going to trust your vision with anyone, then do so with Dr. Holzman. It's been a month now and I'm loving that I can see clearly now when I first wake up in the morning and all day without the aid of glasses or contacts.

Honestly, I was a little nervous at first but this whole process was so easy. My eyes were a bit…read moreuncomfy immediately after the procedure but the team here is great and I was in and out in a short amount of time. It hasn't even been 24 hours yet and my vision is so clear. I'm experiencing very minimal discomfort and I feel fully ready to take on the world. Thank you! The place is clean, too, and the process is quick! Be sure to ask about additional discounts when you go in for your consultation!

Very disappointing experience overall. I was scheduled for surgery on Monday, but only two hours…read morebefore the procedure I received a call saying the doctor determined my corneas were too thin. What's concerning is that this only happened after I specifically asked them to review my scans again. Had I not pushed for a second review, I genuinely worry they may have proceeded with surgery despite the risks. I also requested a direct explanation from the doctor and never received one. Instead, I had to repeatedly call the office just to get basic answers and speak with someone knowledgeable. My impression is that the process felt far more focused on moving patients through surgery than on patient safety and communication. I would strongly encourage anyone considering a procedure here to ask detailed questions, seek a second opinion, and carefully review whether they are truly a good candidate before moving forward. I also felt the recovery expectations were presented in a way that understated how difficult and lengthy recovery can actually be.

I came here for 2 eye surgeries with Dr Moshedi. Apparently he's the Goat for eye care. The wait…read morewas long asffff but the staff was so kind. The 2 procedures went very well and surprisingly painless I wasn't holding my eye all day in agony and I slept well despite how I had to sleep!. I'd recommend Palisades because they truly take care of you and your eyes! I would like to acknowledge TARIK Sydney, Pamela and Rae for making my experience less anxious, nervous and frightful all of you ladies were awesome!

good center but impossible to get itemized bills and receipts…read more means cannot clain on hsa accounts.

I loved my experience with LASIK Plus. Dr. Wills is wonderful - professional, compassionate and…read moreseasoned. I felt comfortable with him as soon as I walked into the room. The procedure was not painful for me - and when I got up I could read the time. Amazing! I took the sleep aid as directed and woke up from my nap feeling good. I could see clearly, read messages on my phone and even work a bit. Dr. Wills called to check on me that evening and personally booked a follow up appointment for the next day. The staff is very professional. Overall best money spent. Wish I had done this sooner.

Lasik is One of the best things I have done in my life I highly recommend this place they are…read moreprofessional and know their business

I went here today for a free consultation and it was an amazing experience. There were many tests…read morebut it was so worth it and it was a free consultation. I was wowed by all the work they did for me to have this. It shows how amazing they are and how much they care about their patients. The receptionist were good except when I left there was a large Caucasian lady that was talking up a storm to the other receptionist while I was waiting to leave. She was also really loud one time when I was doing one of my eye pictures with Anthony (the tech). Like she didn't need to yell . Anyways, Anthony was my tech and he was AMAZING! I loved everything about him. He was kind and in every room that we went through he was told me everything that was going to happen in great detail like what to expect. He was super welcoming and understanding and I appreciated how knowledgeable he was. I spent around 30 mins with him going through a multitude of exams which was great because everything was shown. He told me about the eye drops and what they do. Dr. Waterman came in after and she was super sweet. I was not a candidate for lasik which was fine but she did give me two other options. She went into detail about them and answered all my questions. One of the best things that I liked about her was every and any question I asked, she DID NOT look at me like I was stupid. She answered me and as kind about it. She told me about my eyes in detail and her findings. I am glad that I met her she seems like a wonderful doctor running a wonderful place. Thank you Dr. Waterman and Anthony.

Whitten Laser Eye is absolutely the way to go if you're considering LASIK. From the moment you walk…read morein for your consultation appointment you feel comforted. All the doctors there are professional and you'll leave knowing that you're in good hands. The office is clean and has more than enough seating to accommodate all guests. Dr. Whitten has performed LASIK on multiple professional athletes (including Tiger Woods) and many more people just like you and me. On the day of your LASIK surgery I suggest getting there as early as possible, especially if you're nervous because the faster you get there the quicker they'll get you in. Dr. Whitten walked me through the entire surgery as it was happening so I knew exactly what was about to happen and that the surgery was going according to plan. Dr. Rose also offered to hold my hand throughout the surgery, which comforted me a lot. Overall, everyone in this office cares about you and is an expert in their field. Definitely get LASIK with Dr. Whitten.

Fast and efficient friendly service. Very thorough and confident eye exam. Highly recommend Dr…read moreLerner

I can't recommend this location enough . Everyone was very…read morehelpful and friendly, especially the frames retail staff! I only had to wait a few minutes for the doctor and she was very fun, quick and professional. I knew before I arrived that my insurance would only cover frames purchased at one of their (For Eyes) franchises in Washington DC, but the gentleman was happy to give me detailed recommendations for other branches, & even which staff to speak to. He even placed call for me, answered all my questions, & let me try on frames.

They are a lovely pool of water in an oasis surrounded by poor optometrists. I can't praise this…read morepractice enough. They are very family friendly and treat a lot of children. If a family trusts them with their youngest, that's saying a lot! Moving onto the rest of the family... they're just wonderful. They take their time to get you what you need and have a lot to offer. I'm so happy to have found them! Dr. Lobaugh along with his associates are wonderful from start to finish. Dr. Lobaugh was very patient and explained every step of the exam, even if it wasn't necessary, but it made the experience so much better than my previous experiences at other optometrists. He knowledgeable and very professional. He skillfully fit me with a proper prescription - something my previous optometrist failed to do. Edgar took his time with fitting me into glasses that fit well and would make me a satisfied customer. Bottom line, they're a breath fresh air and know what they're doing!! I highly recommend this group not only to the individual, but to all in the family... including babies!!

I used to love this place, but it now appears to be understaffed and poorly managed. A patient…read moreahead of me waited forty minutes to be seen. After waiting twenty-five minutes myself, I asked how much longer it would take and was told there was no estimate, so I left.