7/31/26 Personally, I would rather park my own vichele upon…read moreentering the parking garage, yet the valet standing in the garage have other plans. Heading to the 9th floor, we headed into the Washington Eye Physicians and Surgeons. The place is pretty spacious for the waiting room. Speaking of waiting room, there is a place in the back where you can aquire some "Cool, clear water" to drink. There may even be books to read while waiting for your party. Not a bad place to leave some unwanted books too. Second thing I noticed is the 2026 sign for the NEW ZAdministration Fee STARTING at $50.00. Apparently this was started just this year by the Doctors of Washington Eye Physicians and Surgeons. What will new year of 2027 bring? My dad told me his insurance for this place use to be taken, but not anymore. Now my dad has to file his own insurance. Blue Cross Blue Shield is one type of insurance one has to file to their own health insurance. Why? Because when Washington Eye Physicians and Surgeons file the insurance claim, it is rejected. This will depend on one's health coverage...feel free to get more information on this with the front desk agent(s). This place seems pretty expensive, but if they get the job done, then the cost is worth it. From what I saw my father's is happy with the outcome. The place's ambience was peaceful and moving like a well oiled machine. I would like to say the staff was helpful and polite. There was a mistake done and the process to correct the problem was handled swiftly. I will continue with a followup if the problem wasn't finalized within two week time spand of today. All in all, today's experience was a good one.

My mother has been a patient of the practice for many years, and had a terrible experience with Dr…read more Lisa Tom most recently. She had to wait over an hour for her appointment, and when the doctor finally arrived, she was dismissive, cold and poorly communicated post-care instructions. Bedside manners are important when you are treating elderly patients (or any patient, for that manner), and I'm afraid Dr. Tom doesn't have them.

I got glasses from Dr. Kaplan and they have served me well for 5 years. I initially was concerned…read moreabout them and Dr.Kap!an was.sjpportive.and helpful. His staff was.very helpful.with the glasses,.on which I get.many compliments!

Called and got an appointment on the same day. Nice and professional. Prices are standard.read more

I'll admit I'm biased in favor of Takoma Park Vision - but only because I've been coming to Dr…read more Schneid for over 30 years, from when he opened his store in Cleveland Park, DC (since closed due to lack of parking) - and think Dr. Schneid is the best. My wife has been seeing Dr. Schneid for just as long, and our kids have been seeing him their entire lives (they are 16 and 19 now). He provides bespoke service for his customers/patients/clients and is like an old school doctor, there when you need him and tailoring his services to meet the needs of his patients. He takes his time and never rushes through an appointment. And in addition to his top-notch optical care, he is also very relatable, dispensing sage advice and with a caring manner. Yes, I'm biased - because Dr. Schneid is the best and I couldn't recommend him more.

Great doctor and office staff. I appreciate Maritza for sharing her knowledge about my lens options…read morein a way that makes sense and how to get my glasses sooner before my trip as well as being proactive about reaching out to VSP. They are top notch here!

Extremely nearsighted since early childhood and therefore legally blind without corrective lenses,…read moreat age 66 thanks to Dr. Howard Weiss I can without corrective lenses of any kind see better than 20/20 at far distances and read up close. Awake during the 15-minute procedure with only numbing eyedrops and no sedation, I experienced no discomfort of any kind. I needed no pre-operative clearance from my primary care provider and no escort to or from the surgery. I also have much more confidence navigating the hazardous outside world in DC and hope for continued independence as I age thanks to Dr. Weiss. Of great importance to me, Dr. Weiss enabled me to enjoy detail and clarity in the natural world better than ever before. His expertise in ophthalmology, cataract/refractive surgery, and glaucoma care is stellar. Equally valued is his warm, kind, patient, and cheerful personality. My only negative in this rating is that I cannot give him ten stars! Dr. Peter Muehrer

Dr. Howard Weiss is an exceptional opthalmologist who specializes in glaucoma and cataracts. He…read moretook all the time I needed to ask questions. He was very kind and caring

Wonderful experience!…read more Dr Lamothe was super patient with me and explained the why behind everything he was doing. I had a redness problem that another eye dr had dismissed as no biggie and Dr Lamothe let me know it was a gland issue and got me a prescription and other remedies to help relieve it. I'll be back!!

I've gone here before (good exp w Lamothe) but haven't had eye exam in at least two yrs . I called…read moreto make an appt and spoke w the office mgr/ receptionist. He had a flat affect and set a negative stage. I said I prob need more than a routine eye exam but was happy to start w that. He lmk that a dry eye test isn't covered by ins (which is fine) and not to expect that I could do both in one visit (also fine). He then said, the appt will be 15 min tops, so it's not a time to ask questions. I said, of course I want to be able to ask a couple questions, espec bc of eye irritation lately. He said, "I see your insurance is (x) and that only pays us like $60 per visit. We can't give patients longer than 15, we'd go out of business" (!) I couldn't believe it. The rudeness and the gall of mentioning my coverage resulted in poor profit for them. I suggested he NOT say those things to new or returning patients and he said he was trying to manage expectations, that patients "always complain" they want to be seen longer but it's not doable. Talk about poor patient relations/ customer service. I realize what the medical system is up against w insurance is rough, but never has a public-facing clinic employee been so dissuading about the care their provider provides. I can't NOT recommend this place enough; take your business to an office that will value it.

Dr Ephraim has always been great. He's very kind, and he doesn't rush his patients. He will take…read morethe time to listen and to discuss whatever questions you have. He's also got a good sense of humor, which is always appreciated.

Found Dr. Ephraim after finding him recommended by neighbors and had a perfect experience. I had…read morebeen doing to another practice for a couple years, but they seemed to be focused more on senior patients and it was a cumbersome process. My experience with Dr. Ephraim was 5-stars across the board! He was timely, there was never any waiting, and it was overall an extremely pleasant, easy process. There was no puff of air (argh! thank goodness), yet he had technology that I've never had used on me from other places that was able to show detailed digital images of my eyes and its cones, etc. He prioritized both the health aspect of my eyes as well as the accuracy and optimization of the prescription which was exactly what I was hoping for. There was no pressure to buy glasses or contacts from them, which I appreciated. Dr. Ephraim was also super-personable and funny, and his staff was efficient and professional. I paid out of pocket because I didn't like the experience I had elsewhere, and it was worth it, but he does take multiple vision insurance providers. Note: I did originally have trouble connecting with them for an appointment and didn't get an answer the first couple times. I called a bit earlier and that helped to finally connect.

My name is Elizabeth K. Graham. On September 27, at around 12:15pm, I received a voice message from…read moreVeronica from this office for someone else. This is the second time that I have had to remind this office that I am not the person Veronica is calling for; the first time I called and spoke with her that I am not who they are looking for (after receiving a few voice messages and my voice mail greeting stating my name) and my voice mail greeting still states my name - and now I am writing to formally complain and remind.

I was a patient of Dr. Robert Kraskin in the early 1960's as a very young child. I cannot possibly…read moresay enough about the enormous benefits from the treatment I received from his practice. The treatments were revolutionary at that time for lazy eye issues. I am now 64...and still do not wear glasses. I will eternally be grateful for the kindness and the work of all individuals at this practice. I spent many months of treatment at their office and still practice the wonderful exercises they taught me. I remember Dr. Kraskin as very kind and very patient. President Johnson's daughter, Luci Baines Johnson worked for Dr. Kraskin as a summer intern at that time, and she was very kind and worked with me diligently. She heads up Volunteers for Vision developed from Dr. Kraskin's Head Start work. Thank you for all you have accomplished for countless tens of thousands of individuals over the last hundred years plus. I know I could not have accomplished my work with hundreds of children in the United States without your practice.....I am eternally grateful. Susan Hughes

I have no issues with the quality of the examination or my in-person interactions with Dr. Glasser…read more(several appointments over many years). My issue is the way I was treated on my last visit by his assistant after it became apparent to her that I would not be buying frames or lenses from the practice. Her attitude immediately changed when I asked for a prescription. She stood up, went to ring up my copayment, and when she returned with the prescription she remained standing and was abrupt with me when I asked her to explain the change in my prescription, which was in a format I was not familiar with based on what I received in prior visits. I'm an educated person who wants to know how things work and what numbers actually mean, not merely to be told that "any qualified optician will understand" the prescription. I was made to feel stupid and like I was an imposition so I left and fed the prescription into ChatGPT which politely explained it to me, including how a progressive prescription can be translated into single vision distance and reading prescriptions, and what the numbers mean. AI was more polite and patient with me than the assistant. Despite having no issues with the doctor himself, I will not be returning to this practice in the future. The barriers between patients and medical information are evaporating due to AI. Doctors would be well advised to ensure that they and their staffs at least match the courtesy of ChatGPT. Update: In response to Dr. Glasser's comment, all I can say is that it would have taken his assistant less than a minute to sit down and politely explain to me the meaning of the numbers. Regardless of whether I'm dealing with an optometrist or a cardiologist, I take it upon myself to gain a thorough understanding of my heath, which is what ChatGPT provided and the assistant did not. If the doctor doesn't want to take constructive feedback on such a simple point, then I suppose that my decision to go elsewhere is the right one.

Stay away. He made stupid jokes ("Do you drive? Well, don't drive in my neighborhood!") although I…read moresee well enough to drive (within the legal limit). Generally made me feel bad about myself. In the end, I paid $270 for an eye exam (twice what nearby places are charging) and the prescription was incorrect. I went to a cheaper nearby place and got the correct prescription, but it cost me several weeks of eyeglasses that give me headaches and dizziness.