I had a great experience here. I've had lots of disappointing experiences buying frames from the…read moreoptometrist and ending up with poorly fitting glasses. The people at Wood Opticians help you pay attention to all the practical details that matter, whether it's the optical clarity of various lens materials, they way bridge width affects fit, different ways to adjust the frame depending on how you want it to rest on your face, etc. Now I have a pair of glasses that are noticably clearer than my previous pair and they actually stay put on my nose!

Wood Opticians has made me and my husband multiple pairs of glasses over the years, and we are…read moreenthusiastic fans of both their selection and their customer service. They take meticulous care in ensuring that the lenses are made correctly, and if not, send them back for replacement. Scott and Anita are friendly and attentive, and offer frame suggestions if requested, as happened to me recently. They both take as much time as is needed to adjust the glasses and provide care advice, cleaning solution, and soft wiping cloths. They also will do adjustments as needed and replace missing parts such as nose pads at no charge. No they aren't as cheap as Costco and other "mass public" opticians, but the quality they offer for the price is well worth it -- in terms of well-made products and excellent service.

Everyone at All Eyes on Rockville is so kind. Because it is a small boutique location, they give…read moreyou individualized attention that makes it feel more than just an eye doctor. For example, they offer you tea and coffee while you wait. This time I hardly waited at all and they were quick yet thorough with all the tests.

Because of a recommendation from a coworker, I called All Eyes on Rockville multiple times (1/2 at…read more10:44 AM, 10:46 AM, and 1:01 PM, 1/3 at 2:17 PM, 1/4 at 3:33 PM, left two voicemail messages, and emailed them once through their web portal) to get an appointment. No response from them, unfortunately. It shouldn't be this hard to get an eye doctor's appointment. I called another place, the phone was picked up within one ring, and an appointment scheduled in a 2-minute phone call.

My review has more to do with this YELP page than the folks at IGlasses. I never actually got…read morethere. I checked out the Yelp info and reviews, which looked very good and promising. I was looking for a specific lens brand, ZEISS, to fill my new eyewear prescription. I called and was a bit surprised to hear "Thanks for calling My Eye Doctor!". Apparently the Yelp info has not been updated. I was placed on hold for approx. 10 minutes. The page states that they indeed do sell ZEISS lenses. I posed this question to the person who answered. I was placed on hold again for several minutes, after having to repeat and spell ZEISS. She had never heard of that brand. After my second wait, I was told that they do not use ZEISS. I guess I'll go elsewhere.

This business is open. Who ever said it was closed is wrong. They have the same name, same…read morelocation, same hours but are now affiliated with my eye doctor which has measured to lower prices. After they took good care of my dad shortly before he died I promised I'd be back the next time needed glasses. A man of my word, just 8 months later (2 weeks ago) I went in for an exam, frames and glasses. This is a fine store, good people, limited product but with the change of affiliation a bit more affordable

Pro: very nice staff, awesome doctor, nice selections of glass, big parking lot…read more Con: no wifi & spotty connection with internet access even on personal data. My family and I have been going to kemp mill optical for years and will continue due to their excellent service and Dr.Ly for being an amazing optometrist. There is no online appointment but calling to make one is very easy. Dr.Ly take the time to do a very thorough eye exam and explain the process. I have United healthcare vision insurance through my workplace and the staff went over to the process on how to get a reimbursement which is very easy. All in all a great place to go to if you ever need an eye doctor.

Terrible operation, doesn't stand by products it sells. I bought glasses a little over a year ago,…read moreand they broke. They wanted $100 for a minor repair. Should do it free. Lost me and my family as customers.

I'll admit I'm biased in favor of Takoma Park Vision - but only because I've been coming to Dr…read more Schneid for over 30 years, from when he opened his store in Cleveland Park, DC (since closed due to lack of parking) - and think Dr. Schneid is the best. My wife has been seeing Dr. Schneid for just as long, and our kids have been seeing him their entire lives (they are 16 and 19 now). He provides bespoke service for his customers/patients/clients and is like an old school doctor, there when you need him and tailoring his services to meet the needs of his patients. He takes his time and never rushes through an appointment. And in addition to his top-notch optical care, he is also very relatable, dispensing sage advice and with a caring manner. Yes, I'm biased - because Dr. Schneid is the best and I couldn't recommend him more.

Great doctor and office staff. I appreciate Maritza for sharing her knowledge about my lens options…read morein a way that makes sense and how to get my glasses sooner before my trip as well as being proactive about reaching out to VSP. They are top notch here!

I've been going to Focal Point for over 10 years. Great service. Dr. Jackson saved my eyes by…read morediscovering several scars on my corneas from wearing contacts way too long. I no longer work nearby, but continue to go there for my annual eye exams and eyewear needs. Great friendly staff & service!

Dr. Jackson is the best! I was referred to him 11 years ago and have been faithful ever since…read more Super nice, efficient and affordable. I alternate between contacts and glass and everyone always compliments my glasses. I love that I give a style or color and by the time my exam finished, at least three pair of frames have been picked out and I never second guess their choice. While I am terrible about setting up other doctors appointments, I always make my yearly appointment with Dr. Jackson.

Lied about what my benefits actually were and cost me an extra $700+. Yes, they have a disclosure…read moresaying that they can't control what the insurance companies do, but waiting until after the return period is shady. I would be more than happy to return the glasses but the hassle free return end after 30 days and the bill came in today. I checked my insurance website and they were told back in November that they wouldn't cover the whole thing. So they could have told me back then instead of waiting till after the return period. Don't pay until after you get confirmation from your insurance company. Call them yourself. Don't let MyEyeDr tell you it's covered.

Just a quick review. Heads up for people. The one yelp photo's a bit inaccurate and they've moved 1…read moredoor down in the same plaza. First off: I love they have more space but now having gone twice i've noticed they seem 1-2 people short of being fully staffed. The glasses tech that was helping me was simultaneously helping another person and a couple other people seemed to be doing 2 or 3 different things at the same time. This can lead to some longer waits, but not too bad. Second: They had me in the system as showing up for new contacts, even though i'd ticked the "I wear glasses and contacts" button online. This one was solely for a new, maybe back-up pair of glasses. My dr. (Judith) seemed a bit confused that I didn't want that, since I really only wear contacts when at the beach, and had to change that on my chart. She also was very perturbed that, since my last visit, I hadn't followed up with a recommended glaucoma doc because of my "large optic nerves" and family history (a grandparent). She kind of scolded me for it, and to be frank, that seemed a bit unnecessary. Why? well, life got busy last year after my last visit in various ways. And, i'd been told there could be quite the wait with that doc. Also, every other eye doc i've seen has said to just "monitor it" however possible. Lastly, I think it's pretty normal to forget to follow up with a recommended specialist, especially when my vision is fine.

There are 2 things that I fear: eye doctors and dentists. I'm glad to have found an eye doctor who…read moreis understanding, careful and someone who is just nice. I recommend to visit this place to get your eyes checked annually!

Dr Kepner is awesome, welcoming, very thorough. It's my second visit with him and I will go back…read moreevery year even though the customer service when it comes to purchasing glasses is HORRIBLE. I tried to pick glasses right after my eye exam but I didn't find anything (didn't get any help from the many salespersons present at that time). I went back today, hoping to see new frames and get help picking the right pair. Crickets. It's like the customer is transparent. At some point, one guy came and picked a random frame on the shelf and told me " here you go ". Needless to say, the frame didnt work at all for me. I decided to leave and said " bye then " the same guy answered " you got it " and that was it. Worse customer service I have ever experienced. Go for Dr Kepner and buy your glasses elsewhere!

Phone etiquette is horrible. Whoever answered the phone was Rude, Condescending and Sarcastic. I…read morehad a simple question about my frames and the gentleman barley wanted to assist. I'm glad I didn't utilize their services!

My frames snapped and was literally falling apart. When I purchased the frames, i decided to buy An…read moreextra frames because I them so much. Called several places and they said we don't put in lens in frames that were not purchased from us. Wow, I decided to do some research and I found Frame Mender, I arrived and the young man was polite and took my frames and replace the lens within 30 minutes. BTW the price was reasonable. Thank you Frame Mender, you made my day. Thanks for having your business in the community.