I had a great experience here. I've had lots of disappointing experiences buying frames from the…read moreoptometrist and ending up with poorly fitting glasses. The people at Wood Opticians help you pay attention to all the practical details that matter, whether it's the optical clarity of various lens materials, they way bridge width affects fit, different ways to adjust the frame depending on how you want it to rest on your face, etc. Now I have a pair of glasses that are noticably clearer than my previous pair and they actually stay put on my nose!

Very good selection of frames, excellent service. Probably the first time I can remember not…read morehaving to take a new pair of glasses back for adjustments after a few days. This will definitely be my new place to get glasses.

Dropped in for a repair, which they did right away. Friendly and helpful. Nice selection. Full…read moreservice.

I spent five years unable to really see. Have not read a book since then…read more I went to the high-priced ophthalmologist and got yearly eye exams. My eyesight was not changing. So why could I not see? Going into Pioneer Optical the owner, an incredibly warm and kind man, immediately told me my problem. I had bad eyeglasses improperly made at one of those discount - buy one/get two - stores that made me bad lenses. Totally made to be unusable. I went back to the store and when confronted, the young man told me, yep these are badly made and tried to see me another pair. Burned once, twice shy. My eye exam from Dr. Tsao was literally the best I have ever had. And the most helpful. I have been wearing my glasses from Pioneer now for about a month and the difference is night and day. I am not longer exhausted from eye strain. I can read. I do not need to use computer readers (what a pain changing your glasses every time you stood up) . And I can read a magazine or a book against. The frames are wonderful. Unique. People tell me they are very rich, i.e., expensive-looking. And the cost was more. But as my son told me, mom, if you needed a prosthetic for your leg, would you go to a discount store? Like everything else, the cost of glasses has risen. But your sight is important. Pioneer Optical with their kindness from such a wonderful family took the time to make sure not only were the glasses correct but that I was comfortable with my decision. Highly recommend. From Dr. Tsao's exam, to the entire experience. Highly recommend. Jacquie-Rockville, MD

They were great with my daughter and have a good selection of frames for the very little ones. They…read morewere also very gracious when we just bought the frames from them and took them to Walmart to get the prescription filled.

I've been getting glasses here for years. Colonial was recommended to me by my eye doctor, and the…read morerecommendation was a very good one. Their selection could perhaps be wider, but their staff are friendly and they are very, very helpful in choosing wonderful frames. They have also done small repairs on my glasses for free, which I appreciated.

I found the staff knowledgeable and attentive. Advising me of available discounts and sitting with…read moreme for 20 minutes or so allowing me to try on dozens of frames. No high pressure tactics. I purchased 2 pairs of prescription glasses for a price equal to or better than the big chains. A quality local business I recommend heartily

I'm shocked by the negative reviews. I've been going here for three years now and am quite pleased…read morewith their skill and services they provide. I get my contact lenses from them, at decent price. The doctor is thorough, and does the same diagnostic procedures I've had in other places, using similar equipment. Mark is great. He engages with customers sincerely and professionally, and looks for ways to save money on purchases. He is warm, polite, and personable, albeit less formally than other medical offices.

I have been going to Viilage Eye Center in a Potomac for at least a decade. Dr. McConarty is…read moreexcellent and the staff is extremely nice and helpful!

Dr. McConarty is a thoughtful, outstanding optometrist who helped me with my eye problems and…read morevision the way other optometrists could not. He also took his time to explain things to me and take a holistic approach. Linda, the office manager at the Village Eye Center in Potomac, is a perfectionist who has become the most trusted optician for me - her ability to design and adjust my progressive lenses and guide me through every step of the process. Cant imagine anymore getting my progressive glasses from anyone else!

I rarely give five star reviews as I typically will say there is always room for improvement. When…read moreI give a five star review it means I am 100% satisfied with the experience and service provided. I am admittedly picky about eyewear; The frames as well as the lenses. tl;dr- Eyes on Norbeck, and Raul specifically, are a 5 star experience! I purchased every day frames and lenses as well as a pair of prescription sunglasses. Not only did they have unique eyewear and quality lenses, they are a preferred provider in network with my vision insurance! I no longer have to go anywhere else when the time comes for me to look for new eyewear and lenses to go with it! Continue reading if you want the longer review! For years I went to a locally owned eyewear boutique, but after Covid, the shop was sold and their inventory was no longer unique or the high-quality of the previous owners. So I was on the hunt for a new place to purchase eyewear. I had already gone to several places in Washington DC and Northern Virginia and found that while some of the places had wonderful eyewear, they did not accept insurance and my out of network benefits would make purchasing eyewear a $4000 endeavor. Again because I am picky and have a penchant for I wear that is not mass produced. Add to that, I was also searching for an optical shop, where I would feel confident that my eyewear fit me properly, that the lenses were high-quality, and the person helping me select frames understood their inventory and had expertise in what they were offering. Enter Raul and all of the staff at Eyes on Norbeck! Upon walking in, you are created warmly and feel very comfortable. The shop has excellent lighting on the inside and nice big windows which bring in natural light. This is a big deal because lighting matters a lot when it comes to vision as well as the look and feel of eyewear. Immediately I knew I was in a place that cared a lot about vision. The selection of frames are unique and designer, yet reasonably priced. If I were to guess why they're pricing is so much more reasonable it would be because they maintain a regular clientele who are not only repeat customers, but bring in friends and family who also become regular clientele. Such was the case with me. One of my friends recommended the shop to me and I am so glad she did. Upon arrival, Raul gave my friend a big hug and he welcomed to me warmly as well. I explained what I was looking for and provided my prescription. Raul asked clarifying questions and made honest recommendations which included knowledgeable feedback on the frames and the fit. I had not made an appointment as I wasn't getting my eyes examined so I fully expected Raul to either take limited time with me or suggest I make an appointment and come back. I was wrong on both accounts Raul immediately, but without rushing, brought me around the store and we selected a few frames together. His expertise helped me not to feel overwhelmed and he very patiently, with a great sense of humor, brought me to making a decision on my eyewear that I feel 100% met my needs. Having worn glasses for over 30 years, and visited many places that sell eyewear, Eyes on Norbeck, and of course Raul, are a 5 star experience!

The doctor at Eyes on Norbeck is so kind, patient and knowledgeable. I have a bit of a more complex…read moreprescription and he has been so very nice to deal with. I would highly recommend his services. They have more tech type of equipment and also do virtual reality type of test as part of the evaluation process which is pretty interesting.

Everything went smoothly, and in a manner that instilled confidence in the knowledge and experience…read moreof the staff.

Have had great experiences here. Between Dr. Patel, Michael and the office staff, you could not…read morefind kinder people. Always friendly greeting and amazing care. That means a lot. Would highly recommend.

I have changed optometry offices over the last several years because I have not been satisfied with…read moreany of them. That all changed today. A few weeks ago, I called to schedule an appointment. I was told I should complete the patient form online and bring it to my appointment. This morning, on the day of my appointment, I received a text message an hour before my appointment instructing me to wait in my car when I arrived and to call the office. Erika answered my call and said I could come in and to knock when I was at the office. She brought me back to do the initial intake and and the pre-exam tests. I have major anxiety when it comes to the air puff test for glaucoma. She was patient as I had a hard time keeping my eyes open as I always blink like crazy. I asked if it was ok if I lifted my lids to keep them open. That seemed to work. At one point, I actually let out a faint scream because I was startled. Once we were done with the pre-exam she brought me to a room to wait for Dr. Vicky Wong. Dr. Wong was very thorough in explaining what she was doing during the exam, the test results, and with her recommendation since I mentioned that my eyes have been irritated and dry. She suggested that I look away from my monitor during the workday every 30 minutes and to blink. She also gave me a prescription for Xiidra eye drops to use for six months which should help to produce real tears. I was offered a sample and discount card. Note: Allied Pharmacy is conveniently located on the same floor of the building. I had to schedule another appointment to come back to have my pupils dilated to finish the eye exam as I wouldn't be able to see very well for two hours afterwards and I had to go into the office today. When we were done, Kim Barnhouse, the Office Manager, assisted with the payment and scheduling my next appointment. When I got home, I noticed that my state of residency on my receipt and prescription reflected MA and not MD, so I immediately called the office and Kim corrected them both, had the prescription encrypted, and emailed both files to me. If I had any issues with receiving them, she offered to fax or mail them. Sharon Pollack assisted with adjusting a pair of sunglasses I have as the frame had gotten loose. She suggested if I leave them in the car that I shouldn't because they can get warped. She said I could come back any time to have them tightened. I can't say enough good things about the staff in the office. They are an all-star team and the epitome of customer service. I have never experienced this level of service before from ALL the office staff. Everyone is professional, personable, and helpful. I am certainly going to recommend them to anyone who asks. This will be my long-term optometry office from this point forward.

Vicky is great but the other crew from the front desk to sales are cold and unwelcoming. Got the…read moresame vibe as myEye dr where they just want to give you an eye exam and then sell you glasses for a profit. The optional retinal exam is posed not something voluntary and the choice to buy eye glasses are basically forced on you. I made it clear several times I wanted my prescription sent to me and they assured me it would be sent. Sales person had 0 intention of ever getting it sent to me electronically. Beware