7/31/26 Personally, I would rather park my own vichele upon…read moreentering the parking garage, yet the valet standing in the garage have other plans. Heading to the 9th floor, we headed into the Washington Eye Physicians and Surgeons. The place is pretty spacious for the waiting room. Speaking of waiting room, there is a place in the back where you can aquire some "Cool, clear water" to drink. There may even be books to read while waiting for your party. Not a bad place to leave some unwanted books too. Second thing I noticed is the 2026 sign for the NEW ZAdministration Fee STARTING at $50.00. Apparently this was started just this year by the Doctors of Washington Eye Physicians and Surgeons. What will new year of 2027 bring? My dad told me his insurance for this place use to be taken, but not anymore. Now my dad has to file his own insurance. Blue Cross Blue Shield is one type of insurance one has to file to their own health insurance. Why? Because when Washington Eye Physicians and Surgeons file the insurance claim, it is rejected. This will depend on one's health coverage...feel free to get more information on this with the front desk agent(s). This place seems pretty expensive, but if they get the job done, then the cost is worth it. From what I saw my father's is happy with the outcome. The place's ambience was peaceful and moving like a well oiled machine. I would like to say the staff was helpful and polite. There was a mistake done and the process to correct the problem was handled swiftly. I will continue with a followup if the problem wasn't finalized within two week time spand of today. All in all, today's experience was a good one.

My mother has been a patient of the practice for many years, and had a terrible experience with Dr…read more Lisa Tom most recently. She had to wait over an hour for her appointment, and when the doctor finally arrived, she was dismissive, cold and poorly communicated post-care instructions. Bedside manners are important when you are treating elderly patients (or any patient, for that manner), and I'm afraid Dr. Tom doesn't have them.

Updated review: They now have a selection of frames for kids (yay), but check which insurance they…read moretake--they didn't take my common carrier! The technician there was helpful and recommended another location nearby, but very annoying to have to visit another location to get frames as it added another hour the kids needed to miss school.

I suspect that Eye Doctors of Washington has been purchased by a private equity firm-- I'm a long…read moretime patient and the practice used to be fairly well managed. Unfortunately, over the last year and a half to two years the practice is completely fallen apart. Horrible customer service, extremely long wait times on the phone and when you have an appointment. Clerical errors.

This guy is great He saw me right away and diagnosed the…read moreproblem He also solved my dry eyes as well

Wonderful doctor who was recommended to me by my family's decades long Opthamologist in a letter…read morewhen he retired his practice. This doctor,Dr. Elgin had been the head of the Opthomalogy Department at Georgetown University Hospital. Dr. Tigani is thorough, efficient and very knowledgeable. I recommend him very highly.

I suffer from Meibomian gland dysfunction. The ophthalmologists I saw diagnosed it as resulting…read morefrom the many years of my lagophthalmos that permitted my meibomian glands to atrophy. After I saw an oculoplastic surgeon who performed several unsuccessful surgeries to treat my lagophthalmos, I decided to find someone who would approach my condition with a different strategy. I extensively researched oculoplastic surgeons practicing in the Maryland, DC, and Virginia area. My research led me to Dr. Zatezalo. From my first consultation with Dr. Zatezalo, I knew he was the surgeon for me. He is kind, smart, and compassionate along with experienced, talented, and creative in surgical procedures. He clearly explained to me that I needed full thickness skin grafts (FTSG) to functionally improve the operation of my eyelids. I had read about eyelid skin grafts from various Internet websites that described it as a last resort because of its complexity and routinely poor cosmetic outcome. Recovery may take up to a year or more before the grafts blend into the rest of your face and even then, they are usually a different texture and slightly off color. Dr. Z exerted no pressure on me to have the procedure. Deep down inside I knew I needed it. I had to do something as I could not go on living the way I was, and yet, I was afraid of what I would look like after a FTSG on my lower eyelids. I was using eyedrops nonstop during the day, and at night I would awaken every few hours in pain from the dryness and had to instill dry eye ointment. I wore sunglasses indoors because my eyes barely tolerated room lights or being out in the sunlight. I was miserable and my quality of life had gotten so poor, I did not want to leave my home. Dr. Zatezalo was very patient with me and again very honest. I had read many of his patient reviews of how he gave back his patients' lives through corrective surgery. I decided to move forward with full thickness skin grafts as Dr. Zatezalo recommended. In my case, it took approximately six months before the grafts started to blend in well with the surrounding skin and not be noticeable. My level of comfort improved immediately after the surgery as I now had more skin in my lower eyelids to help my eyes close completely. I no longer needed to use eyedrops and ointment like before. I was also able to tolerate artificial and natural light without sunglasses. I had the FTSG surgery in 2018. Today, people don't know I had it unless I point it out to them. The Zatezalo Group is located in a beautiful and modern office with easy parking access. Amelia and Kimmy, Dr. Zatezalo's staff, are super friendly, efficient, and helpful. I highly recommend Dr. Zatezalo to anyone who needs functional repair or desires cosmetic enhancement of their eyes. Thanks to him, the quality of my life has improved greatly. He really is a remarkable doctor and person.

Dr. Zatezalo did a wonderfully meticulous job aligning/lifting my eyebrows and removing excess skin…read moreon my upper eyelids. Pre-surgery, he spent a significant amount of time answering all my concerns/questions, listening carefully to my expectations - which was a natural looking result. He was confident he could achieve my wishes and the outcome was just as I imagined. His office is easy to work with and very responsive. Post-op care was also top notch. Would not hesitate to recommend him to others.

Dr. Rose deserves 10 stars! Incredibly patient, great bedside manner, thoughtful. Answers all…read morequestions you have. AND actually checks up on patient - even during weekend. Office is nice, clean, modern.

From the owner: In private practice since 2000, Dr. Rose's clinical interests include the medical treatment of eye…read morediseases, contact lenses and getting patients ready for refractive surgery and cataract surgery. She enjoys spending time with patients to help them with their refractive options and better optimize their ocular health. Dr. Rose has a special interest in dry eyes and preventive care.

Extremely nearsighted since early childhood and therefore legally blind without corrective lenses,…read moreat age 66 thanks to Dr. Howard Weiss I can without corrective lenses of any kind see better than 20/20 at far distances and read up close. Awake during the 15-minute procedure with only numbing eyedrops and no sedation, I experienced no discomfort of any kind. I needed no pre-operative clearance from my primary care provider and no escort to or from the surgery. I also have much more confidence navigating the hazardous outside world in DC and hope for continued independence as I age thanks to Dr. Weiss. Of great importance to me, Dr. Weiss enabled me to enjoy detail and clarity in the natural world better than ever before. His expertise in ophthalmology, cataract/refractive surgery, and glaucoma care is stellar. Equally valued is his warm, kind, patient, and cheerful personality. My only negative in this rating is that I cannot give him ten stars! Dr. Peter Muehrer

Dr. Howard Weiss is an exceptional opthalmologist who specializes in glaucoma and cataracts. He…read moretook all the time I needed to ask questions. He was very kind and caring

Dr. Bahn is the Patron Saint of ophthalmologists! He is kind, caring, takes his time with his…read morepatients, and is an expert in his field. When, I first started having issues with my eye after surgery, he tried a variety of treatments. We tried prescription drops, prescription salves, and hot compresses. He even tried to do some minor surgery. But, to no avail, this issue didn't want to go away. So, he recommended me to an optometric surgeon. His office is filled with antique optometric equipment. I find it fascinating. The office is comfortable and clean. Dr. Bahn has been my son Mike's ophthalmologist for years and as Mike would say,"He is one of my ride or die doctors." We wouldn't want it any other way. I recommend him with the highest regard.

Sneaky little bill adjustments to senior citizens. Added $1.60 on to my mom's bill by conveniently…read morerounding up to $20 when our medicare advantage plan paid $131.40 of the $150 fee. When you try to talk to office about it they just get pissed off and have no explanation for where the extra money goes. They just pocket the difference. I'm sure most patients don't 'even notice. So unethical. Oh, and to add insult to injury they call it an "incentive adjustment." Incentive to let the public know.

I do not all recommend for LASIK. His staff gave a great sales pitch about 'free' enhancements if…read moreneeded, but when my vision blurred again after just 5 years I was told that I had to pay a $200 'consultation' fee to discuss whether I could get an enhancement.

I had completely successful Lasik procedure done by Dr. Clinch in 2000 when he was in a different…read morepartnership. When it was time for an enhancement last year, I returned to him, now at Eye Doctors of Washington. He carefully outlined my options and recommended a monovision PRK procedure. Everything about the procedure was explained in detail, I was given precise instructions for pre- and post-operative care, and Dr. Clinch even called the evening of the surgery to check in on me. I had numerous follow-up appointments because the improvement in my vision was not as rapid as might be expected and Dr. Clinch wanted to keep a close eye on my progress. Any questions I have ever had have been cheerfully answered, and my concerns addressed immediately. And, just as Dr. Clinch predicted, my vision has improved to the level we anticipated with no further intervention needed. I appreciate that he recognized that patience and careful monitoring would be more prudent than jumping into another procedure. Based on my experience, I highly recommend EDOW. The doctors and staff are top-notch, and they now have a convenient Northern Virginia office!

I would select negative zero stars if I could. This review is for the staff at Dr. Tigani's McLean…read moreoffice, not the doctor himself, as I wasn't even able to get to the point of seeing the doctor. When I first made the appt, I advised I was having periodic loss of vision in my right eye. I was told the earliest appt was a month and a half away, but they would put me on a waitlist to be seen sooner, and would call if something opened up. Of course no one ever called me. Fast forward to the morning of my appt and I get a message that they are cancelling due to a medical emergency and would have to reschedule, another 2 weeks from now. They offered the other doctor as a consolation, but I didn't want to see the other doctor (hence why I made my appt with Dr. Tigani in the first place). The person rescheduling me tells me of two appts she has on the specific day they want to reschedule me for, I tell her I need to quickly check with my husband as he had to take me due to the dilation, I call back literally 60 seconds later, and she tells me the appt was now taken by someone else. When I try and express my frustration, she gets nasty and tells me she's putting me on the phone with someone else. The next person gets on the phone and instead of trying to diffuse the situation, is equally as nasty if not moreso. She tells me to call my husband to get a day and time that will work and call them back. How is that going to work if you don't have availability that day?! That's pointless. I then said can you give me another day and time and hold the slot and I'll quickly check with him and call back? She told me they wouldn't do that. My husband is extremely difficult to reach during the day due to the nature of his job and they just wanted me to play phone tag back and forth with him and their office until we magically connected on a day and time. Unbelievable and beyond unprofessional. I've heard great things about the doctor but if you can't get past the absolutely awful support staff, it doesn't matter how wonderful the doctor is. I hardly ever write reviews so this should tell you how horrendous my experience was. Avoid this practice at all costs unless you enjoy dealing with major attitudes from the front office staff. I'd venture to say this is the worst front office staff I've ever experienced, and I've been to a decent amount of doctors over the years.

I saw Dr. Joseph in her McLean practice, not Chevy Chase, but I can't imagine this one is much…read morebetter. I had an appointment with Dr. Joseph and everyone I encountered from the moment I walked in the door was somewhere on a scale from unfriendly to outright rude. I had probably a 20 minute wait from the time I was brought back by the tech and when the doctor did come in, she seemed like she was very rushed and was super unfriendly. She took a look at me and said what I had, and then told me she would explain in once she was done putting everything into the computer. It turned out to be something relatively minor once she did eventually explain it, but I sat there for probably 5 minutes while she wrote the wrote the prescription, added notes to the computer, etc. and gave me no explanation during this time. I have NEVER had a doctor do it that way before. I am sure she is a fine doctor, but the experience in the office is pretty terrible. I hate it when businesses treat you like you don't have a choice and are stuck with them. You do have a choice -- choose to see another ophthalmologist.

The lack of professionalism was overwhelming. Took me six months to get an appointment with Dr…read more Condrell. Then I sat in the exam room for over an hour, as I listened to him treat other patients through the walls. If this is what has happened to the practice of medicine in America then it's time to rethink the system. Unsurprisingly, my prescriptions were entered into their electronic system incorrectly.

Fantastic practice, clean, super friendly staff. Always able to get an appointment with the doctor…read moreor a P.A. Never a long wait either.