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    A Brighter Image

    4.5 (172 reviews)
    Closed 10:00 am - 6:00 pm

    By appointment only

    Services - A Brighter Image

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    A Brighter Image Photos

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    Recommended Reviews - A Brighter Image

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    6 months ago

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    1 year ago

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    3 years ago

    Best selection of glasses I've come across and they give great advice. Zero complaints.

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    4 years ago

    Just came in to have a screw tightened. Fixed it in 2 min for no charge, even cleaned them for me. Excellent customer service!

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    4 years ago

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    10 years ago

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    8 years ago

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    6 years ago

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    4 years ago

    Spent 20 minutes in the store looking at frames. No one ever acknowledged me or offered to help, so I just left.

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    6 years ago

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    7 years ago

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    7 years ago

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    6 years ago

    Dr. Elnaz Saravi is terrific. I saw her a few years ago because of an eye problem and keep going back.

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    9 years ago

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    4 years ago

    Such a pleasure to deal with this store: efficient, friendly and relaxed. Good after-sales service as well.

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    Page 1 of 5

    Ask the Community - A Brighter Image

    Review Highlights - A Brighter Image

    Evan and Ramiro are so fun to work with, and going in for new frames often feels like hanging out with friends.

    Mentioned in 13 reviews

    Read more highlights

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    MyEyeDr

    MyEyeDr

    3.9(302 reviews)
    0.4 miDupont Circle, Downtown
    $$

    My Eye Doctor gave me a thorough and comprehensive eye exam! Their office was staffed with highly…read moretrained professionals who also had excellent listening, communication and interpersonal skills! The environment was relaxed and friendly, and they actively helped me find the perfect frames. Their selection of frames was substantial, and they had a wide range of prices to fit my budget. I liked the "option" of scheduling my appointment online; their webpage was easy to navigate, and it provided me with selection dates and times to schedule. I was also able to pre-register on line. Their advanced technology assisted in providing maximum eye exam evaluation, and my doctor communicated thoroughly the results and health condition of my eyes

    I don't know if this is specific to this location, to the franchise, or to the eyewear industry…read moregenerally​, but the lenses I've gotten here the past several years--four at least--have lost the protective coating within a year or so. That shouldn't happen since I always get the extra protection, and I use a special lens cloth to clean them. Glasses are all but useless once that happens. I don't recall that ever happening before. The prescription sunglasses they made for me, at substantial expense, are an optical mess. Wavy lines, visible color prism, ill-fitting--unbearable. Gonna try another place this time now that I have a baseline.​

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    Stephen L Glasser, OD - Shared waiting room

    Stephen L Glasser, OD

    4.6(134 reviews)
    0.9 miDowntown
    $$

    Outstanding technician. Immensely knowledgeable provider. Delightful staff…read more Some optometrists are excellent technicians and refine your prescription to perfection. Some have great knowledge bases and answer questions on eye care with in depth, accurate, and actionable advice. Dr. Glasser is both, and arguably the best at both "sides of the coin" of any optometrist I've visited in my life. Importantly, Dr. Glasser and his entire staff are efficient and pleasant. They honestly try to make your visit as pleasant as possible. In an age where healthcare tends to be actively hostile to the notion of customer service, it is refreshing.

    I have no issues with the quality of the examination or my in-person interactions with Dr. Glasser…read more(several appointments over many years). My issue is the way I was treated on my last visit by his assistant after it became apparent to her that I would not be buying frames or lenses from the practice. Her attitude immediately changed when I asked for a prescription. She stood up, went to ring up my copayment, and when she returned with the prescription she remained standing and was abrupt with me when I asked her to explain the change in my prescription, which was in a format I was not familiar with based on what I received in prior visits. I'm an educated person who wants to know how things work and what numbers actually mean, not merely to be told that "any qualified optician will understand" the prescription. I was made to feel stupid and like I was an imposition so I left and fed the prescription into ChatGPT which politely explained it to me, including how a progressive prescription can be translated into single vision distance and reading prescriptions, and what the numbers mean. AI was more polite and patient with me than the assistant. Despite having no issues with the doctor himself, I will not be returning to this practice in the future. The barriers between patients and medical information are evaporating due to AI. Doctors would be well advised to ensure that they and their staffs at least match the courtesy of ChatGPT. Update: In response to Dr. Glasser's comment, all I can say is that it would have taken his assistant less than a minute to sit down and politely explain to me the meaning of the numbers. Regardless of whether I'm dealing with an optometrist or a cardiologist, I take it upon myself to gain a thorough understanding of my heath, which is what ChatGPT provided and the assistant did not. If the doctor doesn't want to take constructive feedback on such a simple point, then I suppose that my decision to go elsewhere is the right one.

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    Stephen L Glasser, OD
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    Washington Eye Associates - Dr. John E. Lamothe

    Washington Eye Associates

    4.2(188 reviews)
    0.8 miDowntown
    $$$

    Great exam and nice staff!…read more I moved to DC during the pandemic and was fortunate enough to find them. They have been consistently applying safety procedures around the office and during the exam. The exam was great, very thorough and I got my contacts super quick!

    I've gone here before (good exp w Lamothe) but haven't had eye exam in at least two yrs . I called…read moreto make an appt and spoke w the office mgr/ receptionist. He had a flat affect and set a negative stage. I said I prob need more than a routine eye exam but was happy to start w that. He lmk that a dry eye test isn't covered by ins (which is fine) and not to expect that I could do both in one visit (also fine). He then said, the appt will be 15 min tops, so it's not a time to ask questions. I said, of course I want to be able to ask a couple questions, espec bc of eye irritation lately. He said, "I see your insurance is (x) and that only pays us like $60 per visit. We can't give patients longer than 15, we'd go out of business" (!) I couldn't believe it. The rudeness and the gall of mentioning my coverage resulted in poor profit for them. I suggested he NOT say those things to new or returning patients and he said he was trying to manage expectations, that patients "always complain" they want to be seen longer but it's not doable. Talk about poor patient relations/ customer service. I realize what the medical system is up against w insurance is rough, but never has a public-facing clinic employee been so dissuading about the care their provider provides. I can't NOT recommend this place enough; take your business to an office that will value it.

    Photos
    Washington Eye Associates
    Washington Eye Associates
    Washington Eye Associates

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    A Brighter Image - opticians - Updated May 2026

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