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    Insight Opticians

    4.9 (48 reviews)
    Closed 9:00 am - 4:00 pm
    Updated 2 months ago

    Services - Insight Opticians

    Eyewear fitting

    Insight Opticians Photos

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    Recommended Reviews - Insight Opticians

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    Chic space
    Susan M.

    I love this place! Insight has been my optician since I moved here in 2011. Yolanda and Tony are amazing super friendly people. They remember everything about your preferences but also treat customers like real friends. They bend over backwards to give the best service and everything comes in fast. They have a relationship with a mobile optometrist so you can get your eye exam right there. They have a very chic selection of frames and the store itself is a pleasant retreat (they have candy!) Insight is conveniently located right at Metro Center.

    Great lighting and some nice glasses!
    Karthik I.

    I saw the great reviews on Yelp for Insight Opticians and decided to check this place out. I have been looking for new glasses because the ones I have currently don't fit my face well. The second I walked into the door I could tell this was going to be a great experience. I was greeted with smiles from both Tony and Yolanda (the staff) and I could immediately see how well their glasses complemented their faces. I knew that I had found the right place. I have a very narrow face so my options are very limited (sizes 41-44) and there were a few selections to choose from. Since I wanted more options than the available selection, Yolanda had me go onto the website for LA eyeworks and see which style I liked and told me to only choose sizes 41-44. I returned to the store with pictures of my selections. Yolanda found me a pair that was the same style but a different color and I loved everything about the style except for the color. She was able to order a blue pair for me (Howser of LA eyeworks). I am excited to have a well-fitting pair of glasses and I could tell how well they fit my face. Yolanda and Tony were very helpful. Although the glasses here are pricey, they are very generous. I asked them about any possible student discounts and because I asked in a friendly way, I was given a 10% discount on my total. In addition, there is a second pair of glasses that I am interested in that is brand new and the first shipment is only coming in a few weeks. I asked if I could get a discount by buying 2 pairs (the one I bought already and the brand new style) and Tony told me that he would help me out when the new shipment arrives. I will update this review as my glasses arrive and after I check out the new style. If you are looking for a great place to get your glasses, this is it! This is pricey, but I felt it was definitely worth it.

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    8 years ago

    Very professional and courteous. Strongly recommend. They took their time to treat me with great respect.

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    Page 1 of 2

    Ask the Community - Insight Opticians

    Review Highlights - Insight Opticians

    Both Yolanda and Tony will help you select frames from a wonderfully unique selection that best suits you.

    Mentioned in 30 reviews

    Read more highlights

    You might also consider

    MyEyeDr

    MyEyeDr

    3.9(302 reviews)
    1.1 miDupont Circle, Downtown
    $$

    My Eye Doctor gave me a thorough and comprehensive eye exam! Their office was staffed with highly…read moretrained professionals who also had excellent listening, communication and interpersonal skills! The environment was relaxed and friendly, and they actively helped me find the perfect frames. Their selection of frames was substantial, and they had a wide range of prices to fit my budget. I liked the "option" of scheduling my appointment online; their webpage was easy to navigate, and it provided me with selection dates and times to schedule. I was also able to pre-register on line. Their advanced technology assisted in providing maximum eye exam evaluation, and my doctor communicated thoroughly the results and health condition of my eyes

    I don't know if this is specific to this location, to the franchise, or to the eyewear industry…read moregenerally​, but the lenses I've gotten here the past several years--four at least--have lost the protective coating within a year or so. That shouldn't happen since I always get the extra protection, and I use a special lens cloth to clean them. Glasses are all but useless once that happens. I don't recall that ever happening before. The prescription sunglasses they made for me, at substantial expense, are an optical mess. Wavy lines, visible color prism, ill-fitting--unbearable. Gonna try another place this time now that I have a baseline.​

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    MyEyeDr
    MyEyeDr
    MyEyeDr

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    Stephen L Glasser, OD - Shared waiting room

    Stephen L Glasser, OD

    4.6(134 reviews)
    0.7 miDowntown
    $$

    Outstanding technician. Immensely knowledgeable provider. Delightful staff…read more Some optometrists are excellent technicians and refine your prescription to perfection. Some have great knowledge bases and answer questions on eye care with in depth, accurate, and actionable advice. Dr. Glasser is both, and arguably the best at both "sides of the coin" of any optometrist I've visited in my life. Importantly, Dr. Glasser and his entire staff are efficient and pleasant. They honestly try to make your visit as pleasant as possible. In an age where healthcare tends to be actively hostile to the notion of customer service, it is refreshing.

    I have no issues with the quality of the examination or my in-person interactions with Dr. Glasser…read more(several appointments over many years). My issue is the way I was treated on my last visit by his assistant after it became apparent to her that I would not be buying frames or lenses from the practice. Her attitude immediately changed when I asked for a prescription. She stood up, went to ring up my copayment, and when she returned with the prescription she remained standing and was abrupt with me when I asked her to explain the change in my prescription, which was in a format I was not familiar with based on what I received in prior visits. I'm an educated person who wants to know how things work and what numbers actually mean, not merely to be told that "any qualified optician will understand" the prescription. I was made to feel stupid and like I was an imposition so I left and fed the prescription into ChatGPT which politely explained it to me, including how a progressive prescription can be translated into single vision distance and reading prescriptions, and what the numbers mean. AI was more polite and patient with me than the assistant. Despite having no issues with the doctor himself, I will not be returning to this practice in the future. The barriers between patients and medical information are evaporating due to AI. Doctors would be well advised to ensure that they and their staffs at least match the courtesy of ChatGPT. Update: In response to Dr. Glasser's comment, all I can say is that it would have taken his assistant less than a minute to sit down and politely explain to me the meaning of the numbers. Regardless of whether I'm dealing with an optometrist or a cardiologist, I take it upon myself to gain a thorough understanding of my heath, which is what ChatGPT provided and the assistant did not. If the doctor doesn't want to take constructive feedback on such a simple point, then I suppose that my decision to go elsewhere is the right one.

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    Stephen L Glasser, OD
    Stephen L Glasser, OD
    Stephen L Glasser, OD

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    Apex Optical Company - Google Street View (2016)

    Apex Optical Company

    4.3(58 reviews)
    4.2 miTenleytown
    $$$

    Will never go there again or recommend. (Wisc Ave) I had…read moreheard good things about Apex and had just moved to the neighborhood. Had a new Rx to fill. Brought my own frames to get lenses replaced. Had no problem with the prices and ordered the lenses. After spending ~$1200 they (manager?) seemed insulted that I asked for a receipt. He said "we've been here for 40 years!" Seriously? So what? After I insisted he begrudgingly printed one for me. When I picked them up they had not applied the edge-polish I had ordered and paid for. The salesperson took them in back and applied a slight buff, not a polish. I asked her to apply a polish and she went back and did it correctly. The thing is my lenses had an AR coating. Applying a polish to an AR lens can damage the coating - it's supposed to be done before the AR is applied - maybe that was the lab's fault. Nevertheless, I spoke with the salesperson about a different pair of lenses I was interested in, one for strictly reading/computer distance. I told her my working distances and knew just what it was I interested in. She proceeded to insist that that was not what I wanted, finally raising her voice and saying "fine, whatever you want!" Lots of glowing reviews on this site and that's fine for them - not for me. And, as background, I was a licensed Optician for 25 years before I stopped practicing to go to law school. I knew what I was talking about. The Rx/lenses were fine, but the attitude was a total turn-off. I'll never go back even though they're right around the corner from me and I'll never recommend them.

    Apex is great - it may be a little expensive but it's your eyesight. The selection is great but…read moreit's the service that's unique. They take such care in fitting you, and you can come back again and again and they stand by their work. I have bent my glasses pretty badly more than once and they have always adjusted them perfectly. I've tried other places but came back here a while ago because they are better than anyone else.

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    Apex Optical Company

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    For Eyes

    For Eyes

    3.7(105 reviews)
    0.1 mi
    $$

    This location is one of the few places that accepts DC Medicaid/Medicare…read more The staff that assisted me with making the appointment was phenomenal and super friendly. Unfortunately there is construction going on in the area, so it was difficult to spot the location, outside of the small flags on the exterior. Upon entering the store, we were immediately greeted, which I dug. However, I was less than pleased with the amount of people in the waiting area, which is why I chose to stand outside for the majority of the appointment/visit. I did notice that they closed/locked the door at a certain point-I'm assuming that was due to the amount of folk in the waiting room. My grandmother's appointment was scheduled for 10:40a, she may have been seen about 30 minutes after, and that is being generous. There was sanitizer available upon entry, and an area for someone to check temperatures; although, our temperatures were not checked. There were several walls of glasses available to try on, but it did not appear that they were sanitized in between customers. My grandmother saw Dr. Lee and she remarked that she really enjoys seeing him, as he is personable, and listens to her concerns. She also stated that she had a good experience with the staff.

    My only complaint is they get pretty busy at this location and don't have enough staff for the…read morevolume. Love the doctor here! My doctor retired so I was a bit nervous switching but he quickly put me at ease and helped make some good recommendations. I also brought my daughter here to order her first pair of glasses and they treated her great.

    Photos
    For Eyes
    For Eyes
    For Eyes

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    Insight Opticians - opticians - Updated May 2026

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