This location is one of the few places that accepts DC Medicaid/Medicare. The staff that assisted me with making the appointment was phenomenal and super friendly. Unfortunately there is construction going on in the area, so it was difficult to spot the location, outside of the small flags on the exterior. Upon entering the store, we were immediately greeted, which I dug. However, I was less than pleased with the amount of people in the waiting area, which is why I chose to stand outside for the majority of the appointment/visit. I did notice that they closed/locked the door at a certain point-I'm assuming that was due to the amount of folk in the waiting room. My grandmother's appointment was scheduled for 10:40a, she may have been seen about 30 minutes after, and that is being generous. There was sanitizer available upon entry, and an area for someone to check temperatures; although, our temperatures were not checked. There were several walls of glasses available to try on, but it did not appear that they were sanitized in between customers. My grandmother saw Dr. Lee and she remarked that she really enjoys seeing him, as he is personable, and listens to her concerns. She also stated that she had a good experience with the staff. read more

My only complaint is they get pretty busy at this location and don't have enough staff for the volume. Love the doctor here! My doctor retired so I was a bit nervous switching but he quickly put me at ease and helped make some good recommendations. I also brought my daughter here to order her first pair of glasses and they treated her great. read more

I spent 3 weeks trying to order my contacts. I finally called their corporate number and spoke with Ben who was a great help. I then spoke with the district manager Penny who promised me free contacts for my troubles after she told me the woes of the establishment on G St. and acted as though my issues were insignificant. Now weeks later her promise hasn't been fulfilled and she doesn't return my calls. The problems with this company start from the top obviously read more

I just walked out of this store. I was standing at the front desk waiting to get service and was not assisted. A gentleman walked in after me and he was greeted and assisted before I. I was waiting for 15 minutes with no assistance. read more

I love Dr. Lee! He is the best, most caring and knowledgeable eye doctor. I have been going to him for many many years. He's a gem. Anyone saying anything different is just a self absorbed idiot. Get over yourself. read more

Dr. Lee is very thorough, friendly and knowledgable! I went in for a routine check up and he explained everything as he was doing the exam and asked me about my preferences when deciding on the final prescription. He even took a picture of my retina and explained the anatomy and what he was looking for. His staff at For Eyes is was also friendly and helpful when I needed to order a contact refill and new lenses for my glasses. Great experience! P.S. the office is updated and doesn't different than the photos posted here. read more

very good employees help customer .And very nice.friendly and knowledgable! I went in for a routine check up and he explained everything

Arrived at noon for a 12 pm eye exam. Dr. Lee finally entered the examination room at 1:13 pm as I was packing to leave. He never apologized for the delay. Instead, he merely stated that everyone is busy and he was running behind and asked if I wanted to complete an eye exam. Of course not. He shrugged and walked out. I've never encountered such a rude and unprofessional doctor. I wish that I could give zero stars. read more

Highly recommend. Wait time was short and staff was great. Didn't try to sell you extras like contact lenses, glasses etc. after the exam. Dr. Lee was one of the best optometrists I've been to. He was extremely kind and helpful. Took time to make sure you understood everything and answer any questions. read more

It was that time of the year, I needed to take my daughters to get an eye exam. Absolutely loved visiting this location. Everyone was so very friendly & my daughter found some glasses that she loves. read more

I went in to ask about transitions glass and the manager Heather help me out. She was so pleasant! even when we spoke the day before on the phone she took good care of me. when I retur I will be asking for Heather read more

I can't say enough good things about For Eyes. Dr. Lee and the staff there do a great job of making the experience of visiting an optometrist and getting glasses and contact lenses easy. Highly recommend this business. read more

Dr. Lee is top notch! 10/10 would recommend! I've never had a doc spend and much time and go into as much detail as Dr. Lee. He really took the time to explain what issues were going on and made sure that I understood everything. His staff was all very nice and friendly and even told me more details about my insurance policy that I wasnt aware of. If you're struggling to find a great eye doc in the DMV, please give Dr. Lee a shot. You wont be let down read more

I am indeed a fan. I was very skeptical AFTER making my appointment THEN reading the reviews. Then I thought - I'd just go see for myself. I'd just be walking 1.5 blacks from my office. I entered the store/office and I was greeted immediately (even by a young lady who was assisting someone else). I walked to the counter where the "assistants" were sitting and they ALL greeted me very pleasantly. I identified myself, my appointment was confirmed and I was given papers to fill out (my first visit). I waited maybe 5 minutes after I completed the paperwork before being taken to the back with Dalita (I'm probably spelling her name wrong) to get my appointment rolling. I waited less than 5 minutes before Dr. Lobaugh came and scooped me up out of the main area. Dr. Lobaugh was pleasant, greeted me with a smile and a handshake and lead me into his office for the exam. We spoke briefly about why I came in and any other concerns that I might have. I didn't feel rushed. In fact, I was surprised at his PERFECT demeanor. Dr. Lobaugh explained EVERYTHING that he was preparing to do during the exam. He was calm, therefore, I was calm. We talked about getting older - my birthday had just passed and he mentioned that his birthday was coming up. I passed on the glaucoma test but will go back again soon when I have more time (didn't want my eyes dilated for 2+ hours since I was heading back to work to get on the computer). Dr. Lobaugh walked me out of his office, escorted me to the counter where the "assistants" where, shook my hand again and wished me a great day. This was by far the best eye exam that I had in a very long time. Everyone in the office was extraordinary. read more

I first went to For Eyes after a TERRIBLE experience with Visionworks. I ended up ordering new uncut lenses for glasses, picking them up and asking For Eyes if they would be willing to cut or fit them into a cute pair of ray bans I found in their store. They were more than accommodating and it was during the buy one pair of glasses get one free so I got a 230 additional pair of raybans for free! From this post I really want to convey the PROFESSIONALISM COMPETENCE AND ATTENTION THEY GAVE ME. I recently returned this past week to get a yearly contact exam and little did I know that visionworks also had me wearing the wrong type Of contacts for a year. Walk into For Eyes, talk to an employee and you'll immediately understand my post and review! read more

My regular eye doctor here is Dr. Sutton. She is a pleasure and I'd recommend her. She's efficient, friendly, a good listener, and has good bedside manner. I'd recommend her. I didn't have a positive experience with Dr. Lee. read more

Location is convenient, clean, and well organized. Staff is friendly and efficient. And Dr. Lee is the best kind of doctor one could hope for. He's thorough, inquisitive, listens to your concerns, and is super excited about eyeballs! As another reviewer commented, he definitely goes above and beyond. He enthusiastically explained the health of my optic nerves while going over super detailed photographs of the back of my eyes. He was also the first eye doctor to look under my eyelids and find severe allergic irritation which led to prescription-strength allergy eye drops I don't know how I ever lived without. Other doctors had always just prescribed OTC drops without checking on the severity of the problem. I love doctors who have an enthusiasm for their work and treat their patients as intelligent consumers with the right (and desire) to be fully informed about our health and any potential concerns. I wish there were more like Dr. Lee!! Highly recommend For Eyes and Dr. Lee to anyone looking for a new optometrist. read more

I have a mixed review for this place. They have a decent selection of frames to choose from, and the space is bright and clean. However, the customer service really varies greatly depending on who helps you. In my honest opinion, a couple of them have attitude problems, but the rest are seriously great. As well, Dr. Ross is super friendly and informative. She answered all of my questions and I can tell she is passionate about what she does which is always awesome! read more

For the past 20 years, I've been using this location for the Optemitrist, Dr. Tommy Lee who in my opinion is the best in DC! Very kind, and explains all the issues and options. He genuinely cares. I came in with non-standard eye issues during my last visit and he must have spent 45mn to an hour with me. Above and beyond all expectations. read more

I love this place. Dr. Lee is great with kids and the staff is friendly, kind and cariñosos. James Kinder is super helpful. When my daughter broke her glasses soon after buying they figured out a way to get her into new frames at minimal cost. Highly recommend! read more

Dr. Lee and the staff could not have been more nice. I received an extremely thorough exam, lots of unhurried consultation, and an evaluation based on a prior doctor's comments, for a very low price. In addition to extraordinary service and value, I really enjoyed the vibe here. You can tell that the Drs. and staff really care, which is not all that easy to find. Highly Recommend!! read more

Recently, I awoke to discover to my horror that I had slept on my pair of glasses the previous night. One side of the frame was bent at a ridiculously outrageous angle, which made my glasses look somewhat like a bent trumpet. Across the street from where I work was a eyeglasses store I used to go to whenever I needed to have my glasses repaired. I say "used to" because the store has since closed. I had to get my glasses fixed and I wasn't going to go one day longer trying to keep them securely on my face. (Being near-sighted, I am very much dependent on wearing my glasses for everyday use, especially when I'm out and about in public.) So, it was by pure chance I came across the For Eyes store on G Street, NW, downtown. I caught the Red Line there, entered the store and explained my problem with one of the staff, handing her my glasses. She took them in her hands with great care, and told me that she would see what she could do with them. I stood waiting nervously, no knowing what to expect. Well, a few minutes later, she was back with my glasses fully restored. And you know what? They fit far better on my head than they did before I inadvertently slept on them. THANK YOU 'FOR EYES.' You're tops with me. read more

I am a big fan of Dr. Lee. He goes above and beyond to spend time with his patients, answer questions, and explain things thoroughly. I recommended him to a friend who also thought he was great. Many of the support staff are extremely helpful but others are not very friendly. Overall, my experience with service has been good. As far as the optical shop, they have a lot of affordable frames, but not as many designer options as other places. If you are ordering contacts, they arrive at the location within a few days or u can have them mailed to you. read more

I stopped in to have mail order glasses adjusted. Service was prompt and friendly. I wish I'd shopped here to begin with! A large selection of frames and sunglasses at great prices. I'll definitely be back. read more

I've been going here for a couple of years for my glasses, and I was always satisfied (if not particularly blown away) by the experience. This was all about to change though, because today I had an actual Eye Emergency. I got off the bus this morning like I always do. Suddenly, my right eye erupted in pain. This was a serious stabbing pain that caused my eye to tear up immediately. I was close to my office, so I managed to make it to the bathroom where I saw that my liquid eyeliner and mascara were having a race to see who could make it to the bottom of my face first. Seriously frightening. I washed my eyes out with water and the pain just got worse. Now I was beginning to panic, because this was clearly more than the usual errant eyelash. I remembered that my glasses place was nearby (about two blocks away). Somehow, by the grace of God, I made it there. I ran up to the front desk and babbled something about how my eyeball was about to fall out of the socket and that I needed help stat. The front desk lady was very kind. She put me in a chair in the hallway, told me the doctor would see me soon, and gave me a box of tissues for the tears that were still gushing out. I waited about ten minutes, thinking the entire time that I was going to have to start wearing an eyepatch like Daryl Hannah in Kill Bill, because clearly my right eye was not long for this world. Dr. Lobaugh finally appeared. He got me set up in the Special Eye Chair, somehow flipped the top of my eyelid up and secured it (which didn't feel fantastic, but that discomfort paled in comparison to the searing pain my eye was generating) and swabbed out my tormentor. A little tiny grain of sand that had become trapped under my eyelid. That's all it was. The pain was immediately cancelled and replaced by massive relief. My eye was saved. Dr. Lobaugh was kind and gentle throughout the whole ordeal. He examined my eye afterwards and thankfully, it was only a little irritated by that bastard sand grain. While I had only lukewarm feelings towards him as a caretaker before, he is now my Savior and my Favorite Forever. I ran into that office like a crazy person and he restored me to my calm, happy self in about two minutes. He saved MY EYE. Also, I still like my glasses. read more

I bought a pair of glasses here. I wish I didn't. The staff is not helpful whatsoever. They are happily chatting between themselves. I practically had to demand service. I should have just walked out the door, but they had some well-priced glasses that looked good on me. After I received them, the woman failed to fit them to my face. At one point, she got frustrated by her own incompetence and declared that the fitting was good enough. I had to ask for a more experienced employee to finish the fitting. I understand that price-competitive stores are just that. But it is a bit over the top to have an employee frustrated at you because you actually demand they do a good job. How dare I ask that the glasses were not crooked on my face. read more

I called ahead and asked if my insurance (VSP) was in network and they said it was. When I checked in they told me they accept VSP out of network but are not in network. I would recommend researching with your insurance beforehand because they don't seem to be knowledgeable. read more

I've never written a yelp review before. That should highlight how horribly unbelievable my experience here was. Dr. Lee was very nice and informative; however, his support staff is unbelievable rude. It's as if he is not paying them to work. Or at least, they seem to dislike working there so much that they would rather not have jobs than to help you at all. On two different occasions I was subjected to their inability to work effectively. First , I came in after being called to come in to pick up my contact order. I had to wait over 45 minutes after checking in only to realize that the entire staff member had to do was to indentify and hand me my order from behind the counter. Why she needed me to wait 45 minutes for that is still unclear. I came right in after they called to say my order was ready and they had been sitting behind the counter the whole time. The second incident just occurred over the phone with Avis, the staff member responsible for insurance matters. It is unfathomable how rude she was. I wanted clarification on the charges on my bill and was instead berated for how insurance companies don't pay on claims and that some customers (like me) need to be overcharged for the office's finances to balance out. Seriously? This is your business model? Had I not been the person who had placed the call in the first place, I would have thought I was being pranked. Although this place is close to my office, I will not be going back. I will take my allegedly unreliable insurance payments elsewhere. (And will be disputing my other charges with my credit card company) read more

Dr. Tommie Lee is exceptional and an excellent optometrist. Been coming here for years. Staff has changed, some are condensending in an attempt at being polite. But overall staff is professional courteous and selection for glasses and style is fine. read more

For Eyes - Very clean, good selections and staff polite. - Eyewear & Opticians Near Me - Washington, DC, District of Columbia

This review is for the G Street location. (Dec. 2018) First time I visited to look at glasses, a nice lady greeted me. She stayed on her phone the rest of my time there which was over half hour. I visited another location on L Street (they were very nice and professional), but they didn't have the 2 frames that I liked in order to use the BOGO deal. I came back to G Street location a couple days later to finalize my decisions. I was not greeted or asked to be helped for a long time, so I approached the front desk to purchase. All of the employees like to hang around the back corner. (Feb. 2019) My glasses were not ready until a month later. The lady who adjusted both my glasses was very nice and accommodated my many adjustments. I came back to return the sunglasses because it was extremely uncomfortable with the thick prescription lens. I should've inspected my regular pair because it had a circle heat smudge in the middle of each lens and I thought they were cleanable smudges. Went back to let them know about it. A lady, who took the glasses from me, looked at it with a face and "asked" me (it was more like an assumption) if I put them near heat. I didn't do anything to the glasses but tried it on at home and tried cleaning the smudges so I answered no. It was clear that the person who adjusted my glasses was the only one who put them near any kind of heat. She asked me to write my name down and said they'll call me when they get in. I exited the store and proceeded to walk down the street. What the lady said to me and how she said it did not sit well with me. I walked back in about 10 minutes later and asked to return it. The same lady rolled her eyes and yelled out to the manager, "She wants to return it now" and I was able to hear her unprofessional conversation about my situation. More of a reason to definitely never coming back. The manager explained that they already started the request to replace the lens in the system and cannot return my money until it comes back in and I will be able to do it over the phone. The reason I gave the location a 2-star instead of 1-star because there are some employees who are professional with good customer service. It's just unfortunate that I had to experience the bad end of it and I really liked the frames I picked out. read more

My appointment I made online got lost in the ether but the techs/admins at the front desk still got me in without a wait. They were knowledgeable and pleasant even though my tone was probably getting testy. My tech was great--friendly and efficient, moving us right along each step. Dr. Lee is fantastic: like all the other staff personable, professional, and efficient while still answering all of my questions. Finally, I treated myself to some new sunglasses, and the woman who assisted me gave me excellent service and attention. Also, I had planned to purchase at Costco, but the prices were very reasonable so I bought here instead! Overall I'm very pleased and will be having my regular eye exams here moving forward. I will make sure to confirm my appointment over the phone though if I don't receive a phone confirmation from them shortly after making my appointment. read more

I just went for my yearly eye exam which I haven't gone for since 2008. I wrote a note on Dr. Lee's card to remind myself to get my eye exam done with his office and when I game in I remembered why. The staff is courteous, patient, and extremely friendly. Avis has 5 star customer service skills and makes going to the eye doctor enjoyable. I had two optional tests done and of course my eyes are very stubborn. She took the time to make sure my screenings were accurate and did not make me feel like I was taking too long. Dr. Lee is professional without being condescending. He takes the time to explain every aspect of your eye exam. He explain the reasons for the testing and thoroughly explained my results in a manner in which I understood. I would recommend this place for your eye care needs. read more

The best office staff around! We starting visiting this location approximately one year ago. Erica has always been so great with my children. Everyone is so welcoming and helpful. We really enjoy coming to this location. read more

Dr. Lee was great! In the last three years I have not had much luck (or loyalty) to any of the optometrists I have seen. I have to say that Dr. Lee not only took his time and did a thorough job of explaining the examination, he was very personable and pleasant. He's a good guy and I will be back to see him. read more

Dr. Tommie Lee here is the best optician in DC. He is amazing. Even if I only see him every year or two, he remembers everything about my eyes, He always explains things very clearly, and has a very kind, serious and personable manner. The staff at this For Eyes is top notch and professional as well. I was extremely impressed by every single person working there. While there, a deaf man came in, and immediately an employee who knew sign language went over to help him get his glasses. I was very impressed. read more

I have glasses but lost the rx and wanted to get a separate eye exam for contact lens anyway, so I set up an appointment with Dr. Lee. The last time I was at an eye doctor was like three years ago in some obscure hole-in-the-wall in Queens. Before that, I guess I was a teenager. This place is fairly large and seems to have all the right equipment. My insurance doesn't cover eye exams for contacts, nor do they cover glasses or contact lens (just the regular eye exam for glasses)...still, I had both exams and the price came to about $70. Which was super worth it because Dr. Lee didn't leave anything left unexplained and more or less educated me as to what the heck was up with my eyes; he also taught me how to put contacts in and, in fact, he found a pair in the office that suited me (my right eye is 'one click away' from my rx)...I mean, this didn't take a small amount of time and I would have never guessed that there are skills and tricks involved in putting contacts in. But there is. I also didn't know that you need special contacts for an astigmatism. But you do. I also didn't expect to be able to walk out with contacts. But I did. I'm taking a star off for there not being too much to choose from for small heads. The kids sizes are too small and they just didn't have what I loved in a not-so-wide frame. Their selection is ok...the staff (one gentleman) was helpful in going to the back room to try to find what I liked...none of them worked out, but he did his best to account for my taste (and head size). Their prices are mostly in the $100 range and go up to about $300 for fancy names like Prada (which I was actually considering if they hadn't been so WIDE). And after the taxi nearly made me cry (yea, I'm not always lucky with that), it was good to walk into an appointment and have an exam and conversation with somebody who was sane and actually super friendly. Oh, and answered my questions about prices without hesitating and never pressured me into making any purchases. Also, I saw some mention that the front desk people are rude...and perhaps they are sometimes, but I guess I got lucky because the girl at the front desk was efficient and polite enough. And I waited for about 10 minutes while I browsed their selection. read more

Friendly salespeople and honest assessments of whether the glasses look good or not :)

After more than a decade of going to this location, the terrible customer service is finally driving me away. With one exception, the women at the counter were horrible. The worst was having to listen to them make fun of customers as they left the shop (very mean comments about how people dressed, looked, etc.). When I mentioned this to the doctor I was told they were having trouble finding good people and at the very least the employees should wait until no one is in the shop before talking like that. In what kind of society is "they should only make fun of people when customers aren't around" a correct response? Other issues: -This office consistently runs late. This time I was sitting out front for over 45 minutes. Generally I wait around 30 minutes before being seen. They have to do a better job scheduling. -Last time I ordered glasses they gave me a wrong pair and the woman I first worked with insisted I take them home and try them before she would exchange them. The mistake was not mine. I had to insist they take them back. -It is nearly impossible to get a word in edgewise with Dr. Lee. It's frustrating. Listening is not one of his strengths. read more

Customer service is fine DEPENDING ON who you deal with. Some SUCK and some are good. I have been coming here for years to see Dr. Lobaugh, he is great and always pleasant. Never had any issues receivng my glasses or contacts. I had one issue with this place, that was the insurance companys fault but the woman I was dealing with handled it poorly. She withheld and tweaked information she shouldnt have because I guess she didnt want to take the blame or she didn't know how to explain it. It was really silly and made things a lot harder. It was to the point I wanted to do something petty like knock over some sh*t. read more

This review is for hours of operations. I went to a great optometrist and got a new glasses prescription (it's been several years since my last appointment). Unfortunately, the office had a very limited selection of frames. After trying on almost every pair, I left without purchasing any frames. I went to my insurance company's provider listing and searched yelp for reviews on the various providers. I came across For Eyes and was thrilled to find somewhere that had great reviews, was metro accessible, and open on Saturdays. It was even better to see that they were open until 5:00 on Saturdays. I arrived at For Eyes a few minutes before 4:00. I did not pay too much attention to the fact that the only people in the store were an employee and security guard (they both stood by the door and looked at me. I was thinking this was a customer service thing and that I would be helped right away). I was excited by all the different frame options. When I walked into the store the woman asked me how she could help me. I told her that I had a prescription and was looking for new frames. She looked at the security guard and then back at me. She proceeded to tell me that they closed at 4:00. I apologized and said I would come back another day, embarrassed by my mistake. Since I was in an initial rush to get to the store, I grabbed an uber. I figured an hour would be more than enough time to find and purchase frames. It was frustrating to pay $10 to make sure I arrived on time just to be told they were closing. I chalked up my mistake to looking at too many eye places on yelp. I must have mixed up this office with another one. When I arrived home, I got back on Yelp to confirm my mistake. I was surprised to see the hours were listed with a 5:00 close time. Then I went to the company's website. The website also showed that the office closed at 5:00 PM. Since the selection looked really good, I will likely return to For Eyes to look at frames. However, I am disappointed by their misleading hours. It was a waste of both time and money to go there today. I did not think I needed to call before going, but apparently I do. Hopefully, I can provide a better review once I go back for frames. For now, I want to express my displeasure with their hours information. read more