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idoc Optical

3.7 (94 reviews)
Closed 9:30 am - 5:30 pm
Updated 2 months ago

Services - idoc Optical

Eye exams

Eye testing and diagnosis

Eyewear fitting

1 More Service

Retinal imaging

idoc Optical Photos

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Ask the Community - idoc Optical

Review Highlights - idoc Optical

Rodney is a rock star optician and will find the most appropriate and stylish glasses for anyone!

Mentioned in 11 reviews

Read more highlights

Stephen L Glasser, OD - Shared waiting room

Stephen L Glasser, OD

4.6(132 reviews)
0.8 miDowntown
$$

I have no issues with the quality of the examination or my in-person interactions with Dr. Glasser…read more(several appointments over many years). My issue is the way I was treated on my last visit by his assistant after it became apparent to her that I would not be buying frames or lenses from the practice. Her attitude immediately changed when I asked for a prescription. She stood up, went to ring up my copayment, and when she returned with the prescription she remained standing and was abrupt with me when I asked her to explain the change in my prescription, which was in a format I was not familiar with based on what I received in prior visits. I'm an educated person who wants to know how things work and what numbers actually mean, not merely to be told that "any qualified optician will understand" the prescription. I was made to feel stupid and like I was an imposition so I left and fed the prescription into ChatGPT which politely explained it to me, including how a progressive prescription can be translated into single vision distance and reading prescriptions, and what the numbers mean. AI was more polite and patient with me than the assistant. Despite having no issues with the doctor himself, I will not be returning to this practice in the future. The barriers between patients and medical information are evaporating due to AI. Doctors would be well advised to ensure that they and their staffs at least match the courtesy of ChatGPT. Update: In response to Dr. Glasser's comment, all I can say is that it would have taken his assistant less than a minute to sit down and politely explain to me the meaning of the numbers. Regardless of whether I'm dealing with an optometrist or a cardiologist, I take it upon myself to gain a thorough understanding of my heath, which is what ChatGPT provided and the assistant did not. If the doctor doesn't want to take constructive feedback on such a simple point, then I suppose that my decision to go elsewhere is the right one.

Stay away. He made stupid jokes ("Do you drive? Well, don't drive in my neighborhood!") although I…read moresee well enough to drive (within the legal limit). Generally made me feel bad about myself. In the end, I paid $270 for an eye exam (twice what nearby places are charging) and the prescription was incorrect. I went to a cheaper nearby place and got the correct prescription, but it cost me several weeks of eyeglasses that give me headaches and dizziness.

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Stephen L Glasser, OD
Stephen L Glasser, OD
Stephen L Glasser, OD

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Apex Optical Company - Google Street View (2016)

Apex Optical Company

4.3(58 reviews)
4.3 miTenleytown
$$$

Will never go there again or recommend. (Wisc Ave) I had…read moreheard good things about Apex and had just moved to the neighborhood. Had a new Rx to fill. Brought my own frames to get lenses replaced. Had no problem with the prices and ordered the lenses. After spending ~$1200 they (manager?) seemed insulted that I asked for a receipt. He said "we've been here for 40 years!" Seriously? So what? After I insisted he begrudgingly printed one for me. When I picked them up they had not applied the edge-polish I had ordered and paid for. The salesperson took them in back and applied a slight buff, not a polish. I asked her to apply a polish and she went back and did it correctly. The thing is my lenses had an AR coating. Applying a polish to an AR lens can damage the coating - it's supposed to be done before the AR is applied - maybe that was the lab's fault. Nevertheless, I spoke with the salesperson about a different pair of lenses I was interested in, one for strictly reading/computer distance. I told her my working distances and knew just what it was I interested in. She proceeded to insist that that was not what I wanted, finally raising her voice and saying "fine, whatever you want!" Lots of glowing reviews on this site and that's fine for them - not for me. And, as background, I was a licensed Optician for 25 years before I stopped practicing to go to law school. I knew what I was talking about. The Rx/lenses were fine, but the attitude was a total turn-off. I'll never go back even though they're right around the corner from me and I'll never recommend them.

Apex is great - it may be a little expensive but it's your eyesight. The selection is great but…read moreit's the service that's unique. They take such care in fitting you, and you can come back again and again and they stand by their work. I have bent my glasses pretty badly more than once and they have always adjusted them perfectly. I've tried other places but came back here a while ago because they are better than anyone else.

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Apex Optical Company

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idoc Optical - opticians - Updated June 2026

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