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MacPherson Opticians

4.3 (26 reviews)
Closed 10:00 am - 5:00 pm

By appointment only

Updated 1 week ago

Services - MacPherson Opticians

Eyewear fitting

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1 year ago

Good customer service, they've always gone the extra mile to try to help me out when I needed a rush job or a repair.

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4 years ago

Super helpful staff and gorgeous selection of eye glass frames. A++ for customer service.

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5 years ago

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6 years ago

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Review Highlights - MacPherson Opticians

Maria firmly told me she wasn't going to let me spend my money until I had worn my first pair for a while, and waited until the Spring selections were in place.

Mentioned in 4 reviews

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Nova Vision Center  - Holiday Dinner 2025

Nova Vision Center

(114 reviews)

I found out in San Diego that a relatively small mistake in grinding a lens can be pretty horrible…read morewhen driving a car. I came to Dr. Christopher Renner with my San Diego glasses and he found the small mistake and got me new, perfect lenses. I am so happy now when I drive. I can relax because everything is three-dimensional and sharp. Thank you so much to Dr. Renner and his wonderful staff.

When I gave myself a gnarly corneal abrasion causing terrible discomfort, my wife (who is a patient…read morehere) told me I should give them a call to have it checked out. Thankfully they were able to fit me in that same day and I saw Dr. Vinh, who diagnosed my abrasion and immediately alleviated my discomfort with numbing drops and a contact lens bandage over my cornea, prescribing me antibiotic drops to take to prevent an eye infection. Long story short I leaned the very hard way that I am allergic to a specific type of antibiotic eye drop (which for the record Dr. Vinh said was quite rare) and my eye swelled up and became badly inflamed overnight, causing me to return the next day and see Dr. Perry, who took great care of me and gave me steroid drops to bring down the inflammation. A day later and my eye was as good as new, and I saw Dr. Vinh again who gave me a clean bill of health. Simply put, I could not have been in better hands than I was with NOVA Vision Center. The professionalism and care that I experienced from the receptionists to the techs to the doctors was second to none. These folks are good at what they do, they truly care about their patients, and it shows. I now look forward to making them my new eye care place in the future, hopefully next time under better circumstances! :)

Northern Virginia Doctors of Optometry of Clarendon

Northern Virginia Doctors of Optometry of Clarendon

(5 reviews)

Was my go-to place, but this past experience was so horrible, I don't recommend them anymore…read more This year, I could get a new pair of glasses with my insurance, so I selected a pair in Dec with my new adjusted prescription. When they came in, the lenses were made incorrectly and looked all warped. I went back, worked with the technician to figure out the issue but he was stumped on the problem, and submitted a request to rework the lenses. 3 weeks later I came back again, but they were still made wrong. I was told I needed to come back only when Ben, the initial tech, was in. The Tech apologized, looking at my chart of how the issues had developed and said that he would add a 30% discount on my next purchase. I scheduled time with the initial tech for today, but when I arrived, he was out at lunch. The receptionist rudely told me I could wait 45 minutes to see him if I wanted to. I asked to leave a note, just so that he could call me and she said "sure" and never took down any of my info, just decided there were other things on her desk more important. I then asked her for a refund on the glasses, expressing that I had come back multiple times to try to fix this issue but its an hour round trip drive from me and I have to get child care arranged every time to move this along. She gave me a blank stare, when I asked questions about how a refund would be processed, and just said that the technician would call me back to discuss. The technician called back an hour later just to let me know that a refund was on the way. Nothing else, no apologies that they messed up my lenses, or the time wasted trying to fix. I truly am a very patient person and I understand mistakes happen - I just wanted to be treated like a human, and not discarded because I expected my glasses to be functional. I think this Optometrist group NVDO is so large now, they don't really care about any one patient - if you aren't an easy case to process, they'll waste your time and give you a run around until you ask for a refund and leave.

I love NOVA Doctors of Optometry. I have been a patient at this location for over a year and from…read moremy first appointment, I have just enjoyed coming. Each visit is filled with warm greetings, excellent customer service and laughter. It's never a dull moment. It's always so pleasant and everyone is super helpful and nice. I have to give a shout out to Mrs. Wendy. She is simply the best. Each visit, Mrs. Wendy has assisted me in selecting glasses and I have loved each pair. I think I look forward to seeing her versus having my actual appointment. The front desk receptionist is also a joy as well. Always so helpful and friendly and is sure to remind you of your next appointment. If you have not visited the Clarendon location, I highly recommend. Simply the best customer service, COVID restrictions in place and you feel comfortable.

MacPherson Opticians - opticians - Updated May 2026

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