1. Washington Eye Associates

    1. Washington Eye Associates

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    Washington, DC, DC

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    Washington Eye Associates

    4.2 (188 reviews)
    Closed Closed

    By appointment only

    Updated 3 months ago

    Services - Washington Eye Associates

    Eye exams

    Eyewear fitting

    Laser vision correction

    Washington Eye Associates Photos

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    Recommended Reviews - Washington Eye Associates

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    I have been a patient there for the past two years. I emailed him a question about getting drops for my eyes (which we talked about at my last appointment.) He has been responding to me at 1AM and 11PM sending me harassing emails stating "your gonna loose your Vision" and "Let me explain, if your contacts are an issue then your a mess. I don't want you pack as a patient. wear glasses. do not email me again." Initially his office said he got hacked and that he would be calling me to apologize and explain. He never called and he never sent anything out to his patients saying his work email was compromise. At this point I doubt it was a hack and this is just how he is behaving.

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    5 years ago

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    3 months ago

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    1 year ago

    I had to wait more than an hour in the office. Very frustrating. Try to find another eye dr. - or be prepared.

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    Review Highlights - Washington Eye Associates

    Lamothe really cares about his patients, as he is honest and doesn't try to unnecessarily sell you a product.

    Mentioned in 121 reviews

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    Stephen L Glasser, OD - Shared waiting room

    Stephen L Glasser, OD

    4.6(130 reviews)
    0.2 miDowntown
    $$

    Outstanding technician. Immensely knowledgeable provider. Delightful staff…read more Some optometrists are excellent technicians and refine your prescription to perfection. Some have great knowledge bases and answer questions on eye care with in depth, accurate, and actionable advice. Dr. Glasser is both, and arguably the best at both "sides of the coin" of any optometrist I've visited in my life. Importantly, Dr. Glasser and his entire staff are efficient and pleasant. They honestly try to make your visit as pleasant as possible. In an age where healthcare tends to be actively hostile to the notion of customer service, it is refreshing.

    I have no issues with the quality of the examination or my in-person interactions with Dr. Glasser…read more(several appointments over many years). My issue is the way I was treated on my last visit by his assistant after it became apparent to her that I would not be buying frames or lenses from the practice. Her attitude immediately changed when I asked for a prescription. She stood up, went to ring up my copayment, and when she returned with the prescription she remained standing and was abrupt with me when I asked her to explain the change in my prescription, which was in a format I was not familiar with based on what I received in prior visits. I'm an educated person who wants to know how things work and what numbers actually mean, not merely to be told that "any qualified optician will understand" the prescription. I was made to feel stupid and like I was an imposition so I left and fed the prescription into ChatGPT which politely explained it to me, including how a progressive prescription can be translated into single vision distance and reading prescriptions, and what the numbers mean. AI was more polite and patient with me than the assistant. Despite having no issues with the doctor himself, I will not be returning to this practice in the future. The barriers between patients and medical information are evaporating due to AI. Doctors would be well advised to ensure that they and their staffs at least match the courtesy of ChatGPT. Update: In response to Dr. Glasser's comment, all I can say is that it would have taken his assistant less than a minute to sit down and politely explain to me the meaning of the numbers. Regardless of whether I'm dealing with an optometrist or a cardiologist, I take it upon myself to gain a thorough understanding of my heath, which is what ChatGPT provided and the assistant did not. If the doctor doesn't want to take constructive feedback on such a simple point, then I suppose that my decision to go elsewhere is the right one.

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    Stephen L Glasser, OD
    Stephen L Glasser, OD
    Stephen L Glasser, OD

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    Washington Eye Associates - optometrists - Updated July 2026

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