Jay fixed our two Segway Ninebot scooters in one day. He was honest, helpful, and fairly priced. He…read morefound bad wiring from a previous repair, fixed it properly, and rewired everything the right way. Great work. 5 Stars.

I brought a glitchy RadCity Bike to Edgewares in hopes of getting it fixed. I had just had a bad…read moreexperience at another bike shop where I was told it would be worked on quickly, then 2 hours later they "still hadn't heard from their e-bike mechanic" who was running late I work or something. So I brought the bike back to brooklyn and to Edgewares. The owner of the shop stopped what he was doing to come take a cursory look. When the battery was fizzing he knew there was a bigger issue so instead of promising a quick turn around he said he wanted to find the real problem but it could take time, and he'd follow up with an estimate. I appreciated the quick review and honest timeline. I got a call later that he had discovered some glitchy wires that may have also been shorting the battery and he had contacted rad wagon and found it. It was under warranty and was able to get me a replacement bike. I was floored! I was happy to pay for set up of the new bike as they had put a lot of time into it. When I realize I had forgotten the key lock for the battery when picking up the new bike they came to my house a mile and a half away to pick it up. It was incredible customer service. I have two ebikes and kid bikes and this place will be my go to for servicing in the future !

Hopefully I get the Triumph Bobber if not customer service from TYLER was exceptional. I'm praying…read moreit all works out

I had problems getting my Triumph Rocket 3 Storm to start. Often, while riding,…read morewarning lights of every kind would pop up on my (TFT) display. I took it to Triumph of Westchester four times .They even had it for more than 30 days, on one occasion and still the problems persist .. I got the feeling they wanted me to disappear and their attitude and mediocre service made that abundantly clear. As the 500 mile service was coming up .. I went to Triumph of Brooklyn. Convinced , I'm stuck with a lemon, I told Anthony, their master motorcycle-mechanic about the myriad of problems I had been experiencing , since purchasing the Rocket Storm from Triumph Of Westchester. Anthony assured me that he would go over the Rocket - so we set up an appointment. The issues were diagnosed . The service provided by Brooklyn Triumph is outstanding , led my Ameury (the manager), Anthony(master mechanic) and Kevyn(customer service rep.) The best customer service experience ever! I'm telling everyone , Brooklyn Triumph is second to none - My experience with Brooklyn Triumph, led by Ameury and Anthony is next-level. Talent and experience matters for meaningful Triumph service and sales. These guys are masters of their craft and they care !! Michael Fields.

I wholeheartedly recommend Brooklyn Moto due to their exceptional communication, friendly customer…read moreservice and quality automotive service. My motorcycle, a 2008 Triumph Daytona 675, was as good as a fancy paper weight. This particular model is well known for having electrical issues and on more than one occasion I have been stranded mid-ride due to theses issues causing a dead battery. I reached out to Mark and he responded promptly and helped me come to grips with the situation and the options available. He was extremely knowledgeable about the issue and accommodated me bringing in the motorcycle ASAP. Mark even went out of his way to provide me with some options for towing my bike in. My motorcycle was ready to pick up way sooner than I anticipated and throughout the whole process Mark kept me in the loop. He was friendly and down to earth. Mark successfully resurrected the motorcycle I didn't get to ride for two years and finally fixed the issue my family's mechanic couldn't. The machine purrs now. He completed the whole job above my expectations and at an honest, transparent price. Thank you Mark!

Mark and Brooklyn Moto have helped me whenever I needed, with my Triumph. Always available. Always…read morewilling to go the extra mile to solve any issue. I highly recommend him and this shop.

The people working here are nice. Pricing is ok, they have more older parts, which I'm happy about…read more They sold me a wrong part though, had to come back.

Great guys, always willing to help and deliver excellent service. Would recommend for small and…read morelarge projects

I had just went to a nearby scooter repair place and they told me instead of spending $200. I…read moreshould just trash my scooter. I was about to take the bus to a place on Delancey and came across this place. I walked and right away Michael hopped over to my scooter and immediately assessed the tires gave me prices and told me he could fix my problem and return in two hours. This was the solution I wanted along with outstanding service and attention!!! YELP DOES NOT PROVIDE THE APPROPRIATE CATEGORIES FOR THIS BUSINESS: they do scooter repair, and sales of various 2 wheel bikes including motorcycle and high powered scooters

The owner, Mark is a real Natzi. Acts as if he is doing you a favor. No customer service etiquette…read more Very rude and condescending. Will not support this place no matter what. Mark is a has been. I will warn fellow riders and never recommend just like with Brooklyn Mayde Motorcycles in Brooklyn on Broadway. Read my 1 star review for that establishment. Bottom line , you are the paying customer and you decide who's best for your motorcycle needs. Do not put up with their attitude, disrespect, or any other bull crap...

I bought a motorcycle from out of state, and needed just a simple inspection - usually in and out…read morein 5 minutes. My bike is completely unmodified and in perfect working order. My interaction went exactly like this: "Hi, can I make an inspection appointment?" "Are you a customer here?" "I haven't brought this bike anywhere yet so I guess... no?" "No we won't to it, customers come first." "Ok can I get it done after them?" "No, customers only - we only take care of people who take care of us." If this is how they treat people, you're not gonna have any customers left to do inspections.

Most incredible motorcycle builder in America,, plus throws the most awesome block party around,,,…read moreI'll be there in two weeks for it can't wait.

they host a killer block party in the summer .....take a ride down to nyc and get pumped....so…read moref'ing sick.

Two LANDTURBO PRO rear flats fix. Exceleent service as always. Check them out They can solve…read moreyour problem. The crew uses a translator via phone. Mandarin to English and vice versa.

Everything! I've been riding for over 40 years and purchased more motorcycles than I can remember…read more In all those years, I never had the pleasure of dealing with a "family" of people like the ones at Brooklyn Mayd Motorsport. The customer service was EXCELLENT, they spoke to me like a person not a customer and followed up with me at every turn. Thanks Roseann & Shawn your a great example to your son who will surely be the next owner.

had a great expeirencing purchasing my first bike from here. Sean was super easy to connect with…read moreand made me feel comfortable asking questions and pointing me in the right direction as a new rider. he helped me pick out what would be the right first bike for me and I couldn't be happier with it. his son Nick took me outside for a refresher course before sending me on my way and did a great job making sure I was safe and comfortable for taking the bike home. this is a wonderfully family owned business and I look forward to returning for future visits.

Larry sold a bike for me at a loss last year but did not pay me. He said that he would make up for…read moreit by buying some car parts and shipping them to me, but never did. I was patient and courteous because he and his wife just had a baby, but now he won't return my messages and calls. I've lost $4500, and he has completely ghosted me. Do not do deals with him!!! If I could give 0 stars I would!