I am a newbie to motorcycles. Came to the shop to get a feel for the place, because...I'm a newbie…read more I need a place to get service done, to order stuff, have things installed, and winter storage. I won't be going anyplace else. Friendly, reasonable, good hours, a wealth of knowledge with a willingness to share (without talking down to the, you know...newbie), close to my home...I'm sold!

If I could give 0 stars I would. When dropping off my CBR600RR, I provided a replacement radiator…read moreand the only thing I asked was to get it running smoothly. It took them THREE WEEKS to complete rather simple maintenance on my bike and even still it wasn't completed. Cory had a TERRIBLE attitude and was a complete A hole through the entire process. They refused to give me a quote and charged me 1700$ for basic maintenance. The bike doesn't even run anymore and I have to take it to another shop. I have NEVER written a review for any establishment before until I came to this sorry excuse for a buisness. do NOT come here. You will lose THOUSANDS of dollars and time while dealing with people who have no idea what they are doing. When asked about my bike failing to turn over, he suggested I get new grips. There are not enough words to describe how terrible this shop is and I advise with the utmost urgency to avoid the place at all costs. In the time it takes for your bike to get back you could have fixed it yourself and could easily surpass the very limited knowledge this joke Cory has. DO NOT COME TO THIS PLACE!!!!

I have NEVER voluntarily written a review. Usually I am asked tp provide a review and then sent a…read morehundred reminders until I do so. If you're in the market for a new or used Harley, do yourself a favor and don't waste your time, go to Bergen County Harley-Davidson. The shop is amazing. The staff is even more amazing and the process is so simple with the good folks at this store. You will wonder, why other businesses don't adopt this motto. Let me begin with the minute you walk in the door, you 're immediately greeted with a friendly smile and hello, unlike other places where you're immediately bombarded with a pushy salesperson. When you're ready you can ask for a salesperson and if you're so lucky you may get to work with Sergio Graziano, who in my opinion is not just the salesperson, but he is a genuine, kind human. The thing that won me over and I can't stress this enough, he didn't push me to decide quickly. What he said instead, take your time and don't rush into a decision. He showed me a lot of options and didn't make me get the most expensive bike on the floor or try to convince me out of the bike I wanted to get "rid" of a bike that may have been sitting on the floor longer than they wanted. That was unusual coming from a salesperson!!! They have a financing and insurance departments in-house. The two LOVELY ladies (and 4 legged business partner, Oliver) I had the pleasure of working with, Lynda and Barbara, were phenomenal at what they do. They went out of their way to help me get all my dollars and cents in order. They were not aggressive or pushy; they didn't try to stick me with something or give me the usual "this is the best I can do" non-sense. Instead they told me, give me a minute, I think I can do better. Again, very unusual coming from a dealership. I went into the finance office with my defenses up and ready for a long, lengthy back-and-forth, it was anything but that. I walked into the shop at 11am and I was done by 12:30 with all paperwork completed. Now my favorite part of the whole thing, shopping for gear. The beautiful (and I do mean BEAUTIFUL) ladies in the merch sales department were beyond helpful. Once again, they never tried to upsell me or give me the "oh you look good in that" BS just to make a sale. Laura went out of her way to help me save money on my gear. She didn't force me to buy things I didn't need or want. She made me comfortable by letting me browse and shop at my leisure. The ladies are so informative, as if they ride themselves... oh wait, they do! The shop didn't just hire beautiful women to try to make guys spend money on things they didn't need. Instead, they hired beautiful women with experience and knowledge. What a novel concept. Mike and Lisa in the parts and service department were so friendly and not like what people expect from "mechanics" and I hate giving them a title because it has such a negative connotation but these folks stood and answered my dumb questions and didn't judge or talk down to me. Overall, I wish I could give them 100 stars because they absolutely deserve it. Again, if you need/want a new or used bike, go to Bergen County Harley-Davidson, even if you don't need a bike, go there and experience the shop and see how a real business is ran!

I had a very disappointing experience with the Harley-Davidson dealership in Maywood, NJ (Bergen…read moreCounty location). I was told my bike would be completed the same day as my service appointment. I dropped the bike off around 10:10 AM and was informed it would take about 4-5 hours, and that my bike was second in line for service. After receiving no updates all day, I called myself at 4:37pm less than half hour before getting out of work. Over 6 hours later I asked for Chris my service consultant who told me they had just started working on my bike. I said to Chris that I completely understand delays can happen, but the lack of communication was unacceptable, especially after I clearly explained in the morning that I would be at work and instead of apologizing he says I can tell the mechanic to stop working on your bike. When I asked when they planned on notifying me that the bike wouldn't be done that day, I was told they would have called around 6:00-6:30 PM. That is extremely poor customer service. A courtesy call when service is running significantly behind schedule should be common sense. I live far from Rochelle Park and had to spend over $75 on an Uber ride home. What made the experience worse was when I returned the next day to pick up my bike and respectfully explained my frustration. Lisa completely dismissed my concerns and told me, "This dealership isn't for you, you should go to one closer to your house." While I was trying to explain how the situation could have been handled better, she repeatedly interrupted me and had clearly already decided they did nothing wrong. Lisa kept saying we didn't do anything wrong by you. I can see the frustration in her face and she treated me as if I'm a child. I mean not being respectful towards someone else's schedule and not giving a courtesy call so the customer can plan how to get back home is doing wrong by the client. I had to get an uber to work the next day. I spent close to $200 on their communication mistake and yet she couldn't even hear me out. I wasn't asking for any sort of compensation only wanted her to acknowledge what happened was wrong so they can do better. Delays happen, I understand that. But poor communication, lack of accountability, and dismissive treatment toward customers is not acceptable. If you bring your bike here, don't expect proactive updates or much concern for your time.

While bumping around in the back of Fairfield NJ doing other convenient things in my pt job's…read moreneighborhood.. I realized that this long time reputed motorcycle repair company initially established out of Fair Lawn NJ was now tucked away conveniently accessible right here in FAIRFIELD NJ. *The owner and employees are some the most kind, patient and empathetic folks I've come across in this recent industry.. where there can be a lot of ego; rushed tending; and, assembly line care that only brushes the surface of all that should matter. I was nervous and anxious starting new care to my vehicle due to past ill-handled business dealings, but I was handled with the utmost respect and consideration! Especially when it came time to pay, the bill was more than fair and that's hard to come by in our current world climate coupled with that was their sense of humanity surrounding my slight 'woman in distressing'. I pleasantly learned THEY DO A SURPRISING AMOUNT OF AUTOMOBILE WORK as well. I was in dire need of a 'Fred Flintstone hole' in the driver footbed to be be repair!ed! They did a *lovely job* and handed back my aged vehicle in better cleanliness than it was left to them. I'm looking forward to tackling my auto issues with them one at a time. It's a plus that I can leave my car to be taken care of here down the way while I'm at work.

I needed to have a front tire installed on my victory cross country. The 2 other bikes shops in the…read morearea could not do it. Tribal choppers had put on a rear tire for me before. I called Eric from tribal and he said they were extremely busy. He was able to fit me in and I had my tire installed and the work was completed on time and at a very fair price ! I would recommend Tribal custom choppers to everyone who needs to have work done on their bike. They do fantastic custom bike work as well. THANKS Eric Joe T.

I needed to get my 1982 Suzuki 750T redone and I came across American Motorcycle in Paterson NJ. I…read morespoke with Mike and come to meet the rest of the family. They are 3 generations and 50 years in business. They exceeded my expectations and do quality work. Thanks, Mike, for bringing my first girl back to life.

FIVE STARS ISNT ENOUGH…read more American motorcycle is the only place to get work done on your bike. Mike the owner is a fair and knowledgeable mechanic. He treats every bike as if were his own. Every time i give him my bike it feel as if it just rolled off the shop floor. My bike feels like she is brand new. He pays attenion to every little detail. Things other place don't do. My first time there he explained everything to me so i understand everything. He did. I HIGHLY RECOMMEND ALL RIDERS TO GET YOUR WORK DONE HERE.....American motorcycle gain a loyal customer for life....

Awesome service. Mechanics are knowledgeable and fair…read morepriced. They go the extra mile.

Went to this shop for some work when I came to pick it up I got a surprisingly whopping bill, he…read moreput pricey custom tank fastener parts on I NEVER asked for and had no choice nor say so about but he DID NOT HAVE the rubber grommets in stock anyway saying that all I had to do now was go to Bergen Harley and order the grommets myself? He sold and installed a new $100 plus dollar rear axle with full pop labor charges, (and a used chrome castle nut) by knowingly installing the axle dry and tight without any assembly lube whatsoever an axle that was machined so tight in the wheel and adjusters that it had to be cut back out of the frame before this bike had EVER even been started much less after a flat tire in the middle of nowhere after having actually being driven. I've been a rider, owner, enthusiast wrench since 1965 and never have I ever had to cut a brand new axle axle out of a bike. But wait, there's more... He replaced the trans bearings and resealed the transmission that I carried in that literally then fell out of the frame when I came back and then picked it up to trailer it (instead of paying his guy to trailer it instead) scratching the brand new chrome transmission end cover that I had to replace, all because he never even took the time bolt it in to frame with at least one ten cent nut for safety and yet said nothing about the trans not being secured to my freshly powder coated frame. Then in some rant he even threatened to call Bel Art, the powder coating company I used to powder coat my parts out of pocket with my cash money for my bike to complain about the prices that I payed saying he would put a stop to the public getting powder coating at that price. Which he must have done because Bel Art no longer accepts carry in work. This guy brags about how he alone can only do sheriff department work because nobody else can do what he does that the taxpayers afford to begin with. Doesn't give written estimates prior to repair then does what he wants, or doesn't want, doesn't call for prior authorization or provide timely cost estimates after you leave then hands you a budget busting heavy handed bill instead and then jumps bad at the counter and threatens to keep and lien sale the bike if he doesn't get what he demands when you're handed his bill for your signature after the fact. I ordered, bought and paid for a new axle elsewhere and made two trips to get one after cutting it out of the frame myself and reinstalling another new axle. I replaced the damaged new chrome transmission side cover and replaced that myself too, a transmission by the way that he did not put oil into either, and said nothing.l about it being dry without lubricants. I ordered and payed for the grommets and made two trips to Bergen and removed and replaced the chrome fasteners that should have been installed with the grommets instead of just the fasteners he sold that scratches the powder coated surfaces. I then ordered and bought the OEM factory transmission fasteners he did not have or would you not install nor said anything about as a part of the transmission reseal that he charged parts and labor for including new end bearing after charging over one thousand dollars payment for in cash. These examples weren't a bad day at the shop, these were deliberate by a guy who knows exactly what he's doing and did it anyway. He's covertly and overtly hostile and guilty of highly predatory business practices and gives a bad rep on the indie shops in general with the motoring public and for his part he alone is responsible for the downturn in the local market place for labor and parts rates because of his business ethos and chop shop practice, techniques, and mentality.

I recommend them but they're sadly closing their doors the end of the month. My experience with…read morethem was good. Dee and Steve in service are awesome.

Very professional and helpful team. They are very knowledgeable and big inventory. Highly…read morerecommended

Circle Cycle revived my 2007 Honda VTX1300S after years of sitting unused in my garage. They…read moreexpertly cleaned and jetted the carburetor, tuned the engine, and now it runs like new. Outstanding workmanship, fair pricing, and friendly service. Highly recommended!

I chose to support my local business despite knowing I was overpaying by $100 for the same battery…read moreI could've ordered online shipped for $125. However, after paying with a debit card, I noticed an additional $7.46 deposit/processing fee--which should not apply to debit transactions. Retailers are typically responsible for covering those costs, not passing them on to customers, especially when you're already significantly marking up your merchandise. This felt like a greedy move and completely unnecessary. That extra charge small as it may seem You've lost a customer and earned a negative. And battery doesn't seem new has scratches on bottom and sides most likely refurbished sold as new. "They likely avoid accepting credit cards because they're worried about chargebacks. If their service is truly legitimate and they stand by it, there should be no reason to fear credit card payments especially when they're already charging additional 'deposit processing fees.'"

This place is absolutely amazing. The owner Alex is everything you are looking for in providing…read moregreat service. Out of all the motorcycle repair shops I try to find out here in New Jersey this is the spot to go to. Every problem I had they fixed it like it was nothing. They really get the job done . When you call they pick up in 2-3 rings. I never had one issue here. This is the ONLY place I will take my bike to. I highly recommend this place!

Owner and mechanic of Bike Boys, Alex Borghi worked on my Harley Davidson. Quoted me $700 for work,…read moreincluded a hose replacement for an oil leak, oil and fluid change, he replaced my front and rear brakes. The service was good for two weeks, and we had a written and verbal agreement to pay in installments and that was agreed upon by both parties. Service has been paid $300/$700, until I had a small accident after using my rear brakes to shift down and stop at a red light. The rear wheel locked while in motion. After close examination the brake pad he replaced is nonexistent, and the piston went through the rotor. After a simple brake service in addition to other services done, I will now have to replace the brake caliper, the piston, rotor, and new brake pad, I will now be spending double to repair the bike after his damages. Mechanic Alex has since blocked my number and ghosted me after agreeing to fix the issue he caused. I will be pursuing this issue to the highest extent of the law. Thankfully I am not dead. He has zero organization and poor communication. The issue has since been professionally diagnosed and not based on assumption! Harley compatible parts were not used for the brake servicing! Also not disclosed was the ongoing issue Alex had while doing my rear brakes, to the point that diagrams had to be looked up to determine whether or not he was correct! Not only was the tone and choice of words on the phone call I had to make from a separate number despicable but extremely rude to a customer and friend he had a personal friendship with. The issue after being professionally diagnosed was deemed not a user error but a mechanical error. Mr. Borghi since has still not returned any call or message and since deemed he is not responsible for the work done when clearly he was the only person to touch my brakes. There should be no surprise after reading this review as this will remain on his conscious forever!