Owner and mechanic of Bike Boys, Alex Borghi worked on my Harley Davidson. Quoted me $700 for work,…read moreincluded a hose replacement for an oil leak, oil and fluid change, he replaced my front and rear brakes. The service was good for two weeks, and we had a written and verbal agreement to pay in installments and that was agreed upon by both parties. Service has been paid $300/$700, until I had a small accident after using my rear brakes to shift down and stop at a red light. The rear wheel locked while in motion. After close examination the brake pad he replaced is nonexistent, and the piston went through the rotor. After a simple brake service in addition to other services done, I will now have to replace the brake caliper, the piston, rotor, and new brake pad, I will now be spending double to repair the bike after his damages. Mechanic Alex has since blocked my number and ghosted me after agreeing to fix the issue he caused. I will be pursuing this issue to the highest extent of the law. Thankfully I am not dead. He has zero organization and poor communication. The issue has since been professionally diagnosed and not based on assumption! Harley compatible parts were not used for the brake servicing! Also not disclosed was the ongoing issue Alex had while doing my rear brakes, to the point that diagrams had to be looked up to determine whether or not he was correct! Not only was the tone and choice of words on the phone call I had to make from a separate number despicable but extremely rude to a customer and friend he had a personal friendship with. The issue after being professionally diagnosed was deemed not a user error but a mechanical error. Mr. Borghi since has still not returned any call or message and since deemed he is not responsible for the work done when clearly he was the only person to touch my brakes. There should be no surprise after reading this review as this will remain on his conscious forever!

Never got there. communication with a proprietor was not great. We had trouble getting a time for…read moreme to drop off my bike so he could take a look at it and give me a good estimate.

Went to this shop for some work when I came to pick it up I got a surprisingly whopping bill, he…read moreput pricey custom tank fastener parts on I NEVER asked for and had no choice nor say so about but he DID NOT HAVE the rubber grommets in stock anyway saying that all I had to do now was go to Bergen Harley and order the grommets myself? He sold and installed a new $100 plus dollar rear axle with full pop labor charges, (and a used chrome castle nut) by knowingly installing the axle dry and tight without any assembly lube whatsoever an axle that was machined so tight in the wheel and adjusters that it had to be cut back out of the frame before this bike had EVER even been started much less after a flat tire in the middle of nowhere after having actually being driven. I've been a rider, owner, enthusiast wrench since 1965 and never have I ever had to cut a brand new axle axle out of a bike. But wait, there's more... He replaced the trans bearings and resealed the transmission that I carried in that literally then fell out of the frame when I came back and then picked it up to trailer it (instead of paying his guy to trailer it instead) scratching the brand new chrome transmission end cover that I had to replace, all because he never even took the time bolt it in to frame with at least one ten cent nut for safety and yet said nothing about the trans not being secured to my freshly powder coated frame. Then in some rant he even threatened to call Bel Art, the powder coating company I used to powder coat my parts out of pocket with my cash money for my bike to complain about the prices that I payed saying he would put a stop to the public getting powder coating at that price. Which he must have done because Bel Art no longer accepts carry in work. This guy brags about how he alone can only do sheriff department work because nobody else can do what he does that the taxpayers afford to begin with. Doesn't give written estimates prior to repair then does what he wants, or doesn't want, doesn't call for prior authorization or provide timely cost estimates after you leave then hands you a budget busting heavy handed bill instead and then jumps bad at the counter and threatens to keep and lien sale the bike if he doesn't get what he demands when you're handed his bill for your signature after the fact. I ordered, bought and paid for a new axle elsewhere and made two trips to get one after cutting it out of the frame myself and reinstalling another new axle. I replaced the damaged new chrome transmission side cover and replaced that myself too, a transmission by the way that he did not put oil into either, and said nothing.l about it being dry without lubricants. I ordered and payed for the grommets and made two trips to Bergen and removed and replaced the chrome fasteners that should have been installed with the grommets instead of just the fasteners he sold that scratches the powder coated surfaces. I then ordered and bought the OEM factory transmission fasteners he did not have or would you not install nor said anything about as a part of the transmission reseal that he charged parts and labor for including new end bearing after charging over one thousand dollars payment for in cash. These examples weren't a bad day at the shop, these were deliberate by a guy who knows exactly what he's doing and did it anyway. He's covertly and overtly hostile and guilty of highly predatory business practices and gives a bad rep on the indie shops in general with the motoring public and for his part he alone is responsible for the downturn in the local market place for labor and parts rates because of his business ethos and chop shop practice, techniques, and mentality.

wouldn't recommend at all!! Gave me zero pricing the whole process was left with a hefty bill. Bike…read morewas returned back filthy covered in grease,stripped bolts,tear in the seat.Curt took zero responsibility for anything. He just wants your money doesn't care about your motorcycle

I've been to Pompton Sport Center a bunch of times over the years. The parts department is pretty…read moregood and they also have a good selection of aftermarket gear. Ken is funny and knowledgeable. Parts gets 5 stars. The sales department seems to be hit and miss. The last time I was at Pompton (to pick up some FZ1 parts) I was also browsing bikes for a friend . The salesperson was helpful but when my friend showed up a few days later it didn't go so great.. The funny thing is that I had actually spoken to the salesperson about female customers (and my friend Stefania in particular) and he told me that they have special training for helping women riders etc.. ..well she stopped in ready to buy but ended up getting her motorcycle elsewhere. You can read her review on here (Stefania G.)

Went in to purchase a new dirt bike, cash. 1. Cant access any of them to get a good look. 2. Not 1…read moreif the sales people asked If we needed help, not 1. So they just lost a sale and more because my buddy was gonna do the same thing in 2weeks. Who runs that place? The parts guys were the only ones to ask if we needed help. So I would get parts from them but never buy a bike there.

Circle Cycle revived my 2007 Honda VTX1300S after years of sitting unused in my garage. They…read moreexpertly cleaned and jetted the carburetor, tuned the engine, and now it runs like new. Outstanding workmanship, fair pricing, and friendly service. Highly recommended!

I chose to support my local business despite knowing I was overpaying by $100 for the same battery…read moreI could've ordered online shipped for $125. However, after paying with a debit card, I noticed an additional $7.46 deposit/processing fee--which should not apply to debit transactions. Retailers are typically responsible for covering those costs, not passing them on to customers, especially when you're already significantly marking up your merchandise. This felt like a greedy move and completely unnecessary. That extra charge small as it may seem You've lost a customer and earned a negative. And battery doesn't seem new has scratches on bottom and sides most likely refurbished sold as new. "They likely avoid accepting credit cards because they're worried about chargebacks. If their service is truly legitimate and they stand by it, there should be no reason to fear credit card payments especially when they're already charging additional 'deposit processing fees.'"

Very cool MC shop. Massive workshop for repairs and customization. Creatively designed showroom…read morewith a gift shop featuring some pretty interesting items and clothing. Assortment of unique customized bikes on display. Eric, the owner is super friendly and accommodating. Blue, the pit bull and store mascot is super chill and cute as hell. I plan on getting some work done at Tribal Iron soon. Check it out.

I needed to have a front tire installed on my victory cross country. The 2 other bikes shops in the…read morearea could not do it. Tribal choppers had put on a rear tire for me before. I called Eric from tribal and he said they were extremely busy. He was able to fit me in and I had my tire installed and the work was completed on time and at a very fair price ! I would recommend Tribal custom choppers to everyone who needs to have work done on their bike. They do fantastic custom bike work as well. THANKS Eric Joe T.

Purchased a new motorcycle, brought it home and a fully charged battery would not hold a charge…read moreovernight and the quick shifter did not work. They came and picked up the bike to repair it which was appreciated. The bike was returned with a new battery but the quick shifter still did not work properly. It took many calls and follow ups and eventually when I received a response from someone they committed to pick the bike up again. They said they would get back to me with a schedule. More weeks of follow up and each time I talked to someone they said they were new and the previous person I talked to was no longer there. After about more 8 weeks, with numerous calls to them, the GM called and said his representative made a mistake and that he would not be honoring the commitment to pick the bike up. He stated that the coordination of the repair was my issue. I bought the bike for a track bike and lost the 3 months of the season because of this dealership. The sales team was completely disorganized during the sale, the repair department was slow, incompetent, and unresponsive, the general manager was rude, unprofessional, did not stand behind his team, and did not care about the customer. Overall, I feel this is a horrible dealership to do any business with. They only positive experience was the driver who picked up the bike was a super nice guy!

Lots of makes crammed in a small space. Helpful guys but not surprisingly expensive and…read moreaftermarket stuff I can get cheaper and unfortunately faster online. Lots of helmets.

Bought a 2026 xsr900 from here. Motorcycle Mall gave me the best deal. No high pressure sales for…read moreextra stuff from the finance people. No bait and switch. I've had some bad experiences with purchasing at dealerships in the past. This was the most straight forward, no bs deal I ever did in my life. Thank you!

I purchased a Vespa from salesperson Michael and was told it would be delivered the same day or the…read morenext day. It has now been a few days, and I still have not received the Vespa or any update. I've called and texted multiple times with no response. This is very concerning business practice. The dealership received payment, yet I still do not have what I purchased or a clear timeline on when I will receive my Vespa. Communication and follow-through have been extremely disappointing.

my experience started off via SMS Text the a few calls back & forth. Frank gave me the best…read moretrade-in deal on my bike in the entire Tri-State area! I'm happy with the deal and truly enjoyed the 5hrs round trip ride to get my new to me Harley

I brought my 2018 Triumph Street Triple in for its 6,000-mile service. I texted about a week…read morebeforehand to set up an appointment and the process was smooth and painless. Matt was very responsive. When I got there I went over to the service counter and Matt was quick to help me. They took my bike in right away and Matt told me that the service would take about 2 hrs. While working on my bike they noticed some lights weren't working and Matt made sure to come find me to run it by me before they went ahead and did anything. They also noticed my front tire was on its last legs so he cut me a deal on a new one. Prices are fair and the service is friendly and excellent. I'll return for any of my other motorcycle-related needs.

Awesome service! Honest, thorough repair work was completed quickly at a very fair price. The…read moreowner, Ray, is extremely knowledgeable, explained everything in detail and was so great communicating and following up with me. Couldn't be more pleased! Highly recommended!

Bought a 2014 hd streetglide nice bike great people some where the wrong milage git put on title…read moreterrible customer service

jay or pony boy sold me my slightly used road glide and I couldn't be more happy with the amount of…read moreeffort he put in. I asked a lot of detailed questions and he was more than helpful and he if he didn't know something he found the answers for me and continued to do so after the sale! thank you ponyboy! thank you to the finance team for working w me being out of state!