Lots of makes crammed in a small space. Helpful guys but not surprisingly expensive and…read moreaftermarket stuff I can get cheaper and unfortunately faster online. Lots of helmets.

No , through years, i have purchased a lawnmower and leaf blower. The service desk guy was rude ,…read morei had to purchase a lawnmower blades. Most recently inquired about and airens snowblower which they said they had in stock. No one ever called me back or sent an email. Poor customer service.

have been buying parts and getting repairs from this shop for 40 years. they're the best.read more

Amazing Motorcycle shop. Knowledgable, fair and fast. Scottie is a great guy. I have brought two…read moredifferent bikes and been pleased each time. NJ Customs fixed the real problem with my Sportster when HD didn't take time to look into the issue. They listen to the customer and do things correctly. Beautiful custom work as well. Garden State HD claimed the bike wasn't working because the seat was customized and because of this the computer was overheating. A problem the bike never had. NJ Customs found a problem with the fuse box. It was a quick and affordable fix and the bike worked perfectly after that. The problem had nothing to do with customization.

Scott is professional & knowledgeable. I brought my Ultraglide in for the full service his crew did…read morea great job. I know it's the toughest thing but if you ever brought your bike to the dealer you know it's always a hassle. Scott had my bike in & out. Thanks

Sold my car with Dan. Easy and quick. He and his family are personable and professional in…read moreconduct. Would work with them again for buying or selling a automobile.

In the beginning we had an issue with a refund of a deposit and that has since been resolved…read more Overall, Dan takes his business very seriously and desires to provide excellent customer service.

So the fact that I mentioned checking the manufacturers website was disrespectful ?…read more So saying check their website you might get a deal before purchasing is a problem ? Lmao smh you are going to kick me out of the store and try to justify that because I told them to check Simpson website for deals ? Smh that makes sense .. customer service is bs and as you can see they are full of themselves and not about customers. I was there buying parts a week before and guy said" when I take my hands off the bars my bike takes a hard left " and the guy at the parts counter was trying to convince him that is normal smh I would not recommend this establishment at all

Excellent customer service…read more I visited this dealership today for the second time in my life. There are several HD dealerships closer to my house but in both cases, they had the parts I needed IN STOCK. What I needed today was on back order through the HD website and the wait time was a ridiculous 21 weeks. I could wait for months or just I could just take a ride up there. But before I drove up, I called to see if the part was actually in stock. The person who answered my call said the parts guy was tied up with a customer. Instead of telling me to call back or dumping me into voicemail(I hate that!), he checked and confirmed the item was as present in the store. It was. Maybe my two experiences were exceptions to the rule. I don't know. They are what happened to me. I realize these were trivial events but trivial events are what builds customer trust.

City Cycle is my go to for all my bikes. From vintage to modern, Sidi can fix them all and keep…read morethem running. Most shops wouldn't even touch them, due to age and how obscure they are. 24 year old Bajaj Chetak, 2004, 2006 and 2009 Honda, vespa and aprilla. Siri turns them around fast and his bill is always very reasonable. I ride the njt train right there for pick up. So, easy.

I found City Cycles on Facebook. I was searching for a motorcycle/scooter repair shop to tune-up my…read moremoped / scooter and figure out the electrical problem that has prevented the scooter from starting with the ignition for a month. I initially found a shop that told me they would need the bike for a minimum of 1 week and maximum of 2 weeks. I use the scooter everyday to get me to and from the train station so I can then commute into NYC daily. I could not afford to lose my scooter for that long. I also only paid 1,500 for the scooter, so I was trying to find a place that wouldn't cost me too much. After weeks of searching and having to manually jump my scooter each morning, I stumbled across City Cycles in Short Hills NJ right across the street from the Short Hills train station. I found and emailed the owner Sidi Traore. I explained to Sidi what the issue was and if he thought he could fix it for a reasonable price and if he could do it and have it back to me within a few days. He responded and gave me an idea on price and told me to bring it down and he would fix it asap. So I did. I dropped it off in the morning before work. By early afternoon he had diagnosed the issues and made all nessesary repairs. He emails me and tells me it's ready to pick up that same day. I was shocked. I took the train there after work to pick it up. When I arrived the bike was shiny and clean. Sidi said he gave it a bath for me. It looked brand new! He showed me the long list of repairs he made. All of which were in line with the ballpark estimate he gave me initially. I was extremely satisfied. My bike works as good as new again. Let me give you some insight on Sidi. You couldn't meet a nicer guy. He is polite and calm, and explains everything so well. You can tell he is so passionate about working on motorcycles / scooters / mopeds etc. His passion comes out in the way he explains the repairs and the bike in general. In fact, when he started the bike to show me all was good with it, his facial expression looked like he was listening to something. He pulls out his screwdriver and makes an adjustment on the spot. I asked what he was doing and he said he wasn't fully happy with the idle sound and wanted to adjust. Passion and caring! He told me the belt had a few hundred miles left on it before it would break. He told me not to worry and just drive it. He said he would order one for me, and when it does break, he would come out to me wherever I am and make the belt change right then and there. Sidi is passionate about bikes and his passion comes out in his work. His prices were super reasonable, and he got the job done in 1 day because he knew I needed the scooter to get to and from the train station daily for work. The convience of being across the street from the Short Hills train station was great. I live in Berkeley Heights. I was able to drop the bike and get on the train going to NYC. I don't give reviews often, but just had to here. Sidi is awesome!

Cory (and Jack and JR) kept the shop open late to trouble-shoot my Honda Goldwing after it randomly…read morelost power on the highway. He saved our roadtrip, and shared his wealth of mechanical knowledge. This is a guy who traveled to Italy with a vespa part in his hand to see if he could find a replacement. Very impressed with his whole set up, very grateful for his above and beyond service, and prices were fair.

Sells used batteries at a astronomical price. You don't get repeat customers that way.read more

Came to this place to get some Ryobi Power packs replaced that were still under warrenty. The guys…read morethere were pretty cool and when we pulled up we were suprised to find out this was a bike shop. The guy there took care of out battiery problems and then we bsed a bit about bike. These guys seem to know their stuff, since dealers are always overpriced and for the work they do, i dont think i would mind giving these guys a shot the next time my bike needs something done i cannt do myself.