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    North Jersey Customs

    5.0 (3 reviews)

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    8 years ago

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    8 years ago

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    11 years ago

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    Bike Boys

    Bike Boys

    (4 reviews)

    Owner and mechanic of Bike Boys, Alex Borghi worked on my Harley Davidson. Quoted me $700 for work,…read moreincluded a hose replacement for an oil leak, oil and fluid change, he replaced my front and rear brakes. The service was good for two weeks, and we had a written and verbal agreement to pay in installments and that was agreed upon by both parties. Service has been paid $300/$700, until I had a small accident after using my rear brakes to shift down and stop at a red light. The rear wheel locked while in motion. After close examination the brake pad he replaced is nonexistent, and the piston went through the rotor. After a simple brake service in addition to other services done, I will now have to replace the brake caliper, the piston, rotor, and new brake pad, I will now be spending double to repair the bike after his damages. Mechanic Alex has since blocked my number and ghosted me after agreeing to fix the issue he caused. I will be pursuing this issue to the highest extent of the law. Thankfully I am not dead. He has zero organization and poor communication. The issue has since been professionally diagnosed and not based on assumption! Harley compatible parts were not used for the brake servicing! Also not disclosed was the ongoing issue Alex had while doing my rear brakes, to the point that diagrams had to be looked up to determine whether or not he was correct! Not only was the tone and choice of words on the phone call I had to make from a separate number despicable but extremely rude to a customer and friend he had a personal friendship with. The issue after being professionally diagnosed was deemed not a user error but a mechanical error. Mr. Borghi since has still not returned any call or message and since deemed he is not responsible for the work done when clearly he was the only person to touch my brakes. There should be no surprise after reading this review as this will remain on his conscious forever!

    Never got there. communication with a proprietor was not great. We had trouble getting a time for…read moreme to drop off my bike so he could take a look at it and give me a good estimate.

    Hanover Powersports

    Hanover Powersports

    (52 reviews)

    Purchased a new motorcycle, brought it home and a fully charged battery would not hold a charge…read moreovernight and the quick shifter did not work. They came and picked up the bike to repair it which was appreciated. The bike was returned with a new battery but the quick shifter still did not work properly. It took many calls and follow ups and eventually when I received a response from someone they committed to pick the bike up again. They said they would get back to me with a schedule. More weeks of follow up and each time I talked to someone they said they were new and the previous person I talked to was no longer there. After about more 8 weeks, with numerous calls to them, the GM called and said his representative made a mistake and that he would not be honoring the commitment to pick the bike up. He stated that the coordination of the repair was my issue. I bought the bike for a track bike and lost the 3 months of the season because of this dealership. The sales team was completely disorganized during the sale, the repair department was slow, incompetent, and unresponsive, the general manager was rude, unprofessional, did not stand behind his team, and did not care about the customer. Overall, I feel this is a horrible dealership to do any business with. They only positive experience was the driver who picked up the bike was a super nice guy!

    Lots of makes crammed in a small space. Helpful guys but not surprisingly expensive and…read moreaftermarket stuff I can get cheaper and unfortunately faster online. Lots of helmets.

    North Jersey Customs - motorcycledealers - Updated October 2026

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