Had a very bad experience with this store. They made a mistake in ordering a $1200 part for my son…read more When the part came in we realized it was not the part expected. Since my son is somewhat handicapped from birth I interceded for the merchant and arranged their no fault return of the part with their supplier. The store manager refused to ship the part back and is refusing a refund. At the time of order the parts clerk refused to share a picture of the unit. He was new to the job. His only mistake was doing business with this unethical merchant. Don

Best place to buy. I bought a brute force machine. With so many choices, they really helped me find…read morewhat I needed through process of elimination. It was like dealing with family. There was absolutely no pressure to buy, I was shocked when the owner told me not to make an impulse buy and suggested that I go home and sleep on it. I DID BUT THAT DAY HOWEVER. I have also bought from competitors in In EH & Belleville and can honestly say that this was by far the best experience I've had in my 27 years of purchasing off road goods.

This place is absolutely amazing. The owner Alex is everything you are looking for in providing…read moregreat service. Out of all the motorcycle repair shops I try to find out here in New Jersey this is the spot to go to. Every problem I had they fixed it like it was nothing. They really get the job done . When you call they pick up in 2-3 rings. I never had one issue here. This is the ONLY place I will take my bike to. I highly recommend this place!

Owner and mechanic of Bike Boys, Alex Borghi worked on my Harley Davidson. Quoted me $700 for work,…read moreincluded a hose replacement for an oil leak, oil and fluid change, he replaced my front and rear brakes. The service was good for two weeks, and we had a written and verbal agreement to pay in installments and that was agreed upon by both parties. Service has been paid $300/$700, until I had a small accident after using my rear brakes to shift down and stop at a red light. The rear wheel locked while in motion. After close examination the brake pad he replaced is nonexistent, and the piston went through the rotor. After a simple brake service in addition to other services done, I will now have to replace the brake caliper, the piston, rotor, and new brake pad, I will now be spending double to repair the bike after his damages. Mechanic Alex has since blocked my number and ghosted me after agreeing to fix the issue he caused. I will be pursuing this issue to the highest extent of the law. Thankfully I am not dead. He has zero organization and poor communication. The issue has since been professionally diagnosed and not based on assumption! Harley compatible parts were not used for the brake servicing! Also not disclosed was the ongoing issue Alex had while doing my rear brakes, to the point that diagrams had to be looked up to determine whether or not he was correct! Not only was the tone and choice of words on the phone call I had to make from a separate number despicable but extremely rude to a customer and friend he had a personal friendship with. The issue after being professionally diagnosed was deemed not a user error but a mechanical error. Mr. Borghi since has still not returned any call or message and since deemed he is not responsible for the work done when clearly he was the only person to touch my brakes. There should be no surprise after reading this review as this will remain on his conscious forever!

Horrible experience . Bought a jet ski from them few years ago . It is a lemon . Called to ask them…read morefor help since it's out of warrantee . Spoke to Andy salesman super nice listened and said he understood and would try to help . That was a few weeks ago . I call back and now Andy won't speak to me and they have Thomas from parts call back and say nothing they can do because we were out of warranty . Again I understand that but why didn't I get a call three weeks ago explaining that ? Why did Andy from Sales not get on the phone ? I would never recommend buying anything from a company that doesn't treat you with respect and just bull shits you . The sale is over so they do not feel the need to communicate professionally . Thomas hung up one me !

Brought my sons quad in for a tune up! Fast and reliable service at a good price! Super helpful…read moreand accommodating!

While bumping around in the back of Fairfield NJ doing other convenient things in my pt job's…read moreneighborhood.. I realized that this long time reputed motorcycle repair company initially established out of Fair Lawn NJ was now tucked away conveniently accessible right here in FAIRFIELD NJ. *The owner and employees are some the most kind, patient and empathetic folks I've come across in this recent industry.. where there can be a lot of ego; rushed tending; and, assembly line care that only brushes the surface of all that should matter. I was nervous and anxious starting new care to my vehicle due to past ill-handled business dealings, but I was handled with the utmost respect and consideration! Especially when it came time to pay, the bill was more than fair and that's hard to come by in our current world climate coupled with that was their sense of humanity surrounding my slight 'woman in distressing'. I pleasantly learned THEY DO A SURPRISING AMOUNT OF AUTOMOBILE WORK as well. I was in dire need of a 'Fred Flintstone hole' in the driver footbed to be be repair!ed! They did a *lovely job* and handed back my aged vehicle in better cleanliness than it was left to them. I'm looking forward to tackling my auto issues with them one at a time. It's a plus that I can leave my car to be taken care of here down the way while I'm at work.

I needed to have a front tire installed on my victory cross country. The 2 other bikes shops in the…read morearea could not do it. Tribal choppers had put on a rear tire for me before. I called Eric from tribal and he said they were extremely busy. He was able to fit me in and I had my tire installed and the work was completed on time and at a very fair price ! I would recommend Tribal custom choppers to everyone who needs to have work done on their bike. They do fantastic custom bike work as well. THANKS Eric Joe T.

Circle Cycle revived my 2007 Honda VTX1300S after years of sitting unused in my garage. They…read moreexpertly cleaned and jetted the carburetor, tuned the engine, and now it runs like new. Outstanding workmanship, fair pricing, and friendly service. Highly recommended!

I chose to support my local business despite knowing I was overpaying by $100 for the same battery…read moreI could've ordered online shipped for $125. However, after paying with a debit card, I noticed an additional $7.46 deposit/processing fee--which should not apply to debit transactions. Retailers are typically responsible for covering those costs, not passing them on to customers, especially when you're already significantly marking up your merchandise. This felt like a greedy move and completely unnecessary. That extra charge small as it may seem You've lost a customer and earned a negative. And battery doesn't seem new has scratches on bottom and sides most likely refurbished sold as new. "They likely avoid accepting credit cards because they're worried about chargebacks. If their service is truly legitimate and they stand by it, there should be no reason to fear credit card payments especially when they're already charging additional 'deposit processing fees.'"

Left at the bike at the shop for a tune up tire replacement and light replacement /upgrade…read more Got the bike back a week later running amazing and and all the lights working perfect I was even helped loading bike on and off the truck Would definitely come back

Everyone Who Rides Knows Manx is A Legendary Motorcycle Mechanic. Best There Is, Best There Was,…read moreBest There's Ever Gonna Be. I don't fake the funk I tell it like it is. He's been fixing bikes alot longer than I've been alive and probably longer than you and me both have been alive, lol. If you got an issue with your ride bring it in and he can fix it no matter how big of an issue it is. This is not a custom bike build shop although Manx can install upgrade kits if that's what you're paying him to do. He'll also sell you a ride at a fair price if you need one. Just about everything outside the shop is for sale just make him a fair offer. This Guy can fix and maintain your ride Just don't expect him to polish the chrome or anything like that cause it ain't That kind of shop.

Custom cycle works is a very reliable motorcycle shop. Mark is a straight shooter. He is one of…read morethe good guys his word is solid. One of the last few people I know where a Handshake means something. I would , and have highly recommend Custom Cycle Works on many occasions !!

From the owner: Custom Bike Works is a full service shop, specializing in Harley Davidson and American made V-Twin…read moremotorcycles. Currently in the Shop we perform: Regular service & maintenance Tires - with spin balancing capability Motor repair - rebuild - blower installation Wide tire conversions Full Machine shop Mig & Tig welding Powder coating on premise Custom one off parts Full showroom AMA Member AMCA Member

Ken and Bill ... Great guys..very knowledgeable. Had I.P…read more bearing replaced over the winter. Put quite a few long rides in before writing.... All noises gone, very smooth primary now. Very pleased with the whole experience. My go-to guys from now on.

Just what I like in a Harley Davidson shop. Owner operated and managed. Not somebody just punching…read morea clock. Friendly too. My old Harley had a possible cracked oil fill tank. Discontinued Harley item. Still, they found a new one for me. And better yet I actually didnt need the part. Saved me on parts cost. So if you need to find a hens tooth for your Harkey this is your place. Parts, and do all repair and maintenace for the Harley lover. Theh are not your creepy bandaid and chewing gum repair center! Highly recommended.