Rob was a pleasure to work with. He went above and beyond to install the right interface for my…read more2010 BMW 535i to accommodate a backup camera and Apple CarPlay. His commitment and dedication is unparalleled. After reviewing a few providers reviews and installations gone wrong I selected Rims Audio as he had all positive reviews. Rob reviewed the specs of my vehicle did some research and found what we thought was the appropriate interface for my vehicle. Unfortunately the first unit from the manufacturer was faulty and the second unit was unstable. Rob offered to give me a full refund and uninstall the unit but after doing more research identified another manufacturer. The new unit works flawlessly.

Customer service is all about backing up your marketing. Rob is a man of his word. Responsive,…read moretimely, professional and efficient. Very rare qualities in this county. Highly recommend.

I've been to the Finishing Touch several times. Lauren and her techs have always been polite and…read morefriendly, knowledgeable and fair. When I was hit by another driver and my car was totaled, I was having issues with transferring my interlock device- they went above and beyond to call the company and get them to work with me. They even drove out to the lot where my totaled car was to remove the device and put it into a new car the same day. I went back to get speakers put into in my replacement car and they look and sound great! Took no time at all to install them. I'm definitely going back to have them put in a new head unit as soon as I have the funds. Overall, 5/5 would recommend going to the Finishing Touch.

Fantastic experience. Last week I decided to pursue replacing the head unit in my 2015 Mazda6…read moreTouring because the stock unit is outdated and incompatible with Android Auto / Apple CarPlay, but otherwise I love the car. Lauren was extremely responsive and transparent, and just several days later I now have a beautifully redone stereo (Pioneer DMH-1500NEX) that also sounds much, much better than before. The technician, Mike, walked me through how the unit works and described the installation process; there was one slight issue he found when testing the unit the day before, and thankfully they got a new module to make sure everything worked perfectly before releasing the car back to me. The new unit looks clean (see my attached photo), and I walked away with the sense that both Lauren and the staff have high attention to detail and stand by their work. The replacement was not cheap, but the quote was comparable to another place in the area and now I feel like I have a brand new car. Will definitely recommend this place and go back if I need similar work done in the future.

Excellent service and pricing. Lew was extremely…read moreprofessional, honest and neat !! He hung my living room TV my daughter's TV and my computer monitor ! I would definitely Recommend and use him again

I had Luke come to my house to work on my Denon home theater system because I lost communication…read morewith it and he worked frantically for quite a while but through it all he got it working very good and he was very professional and polite, and his price was reasonable and I would recommend him to anyone and I will recommend him whenever I know someone that needs assistance with us or hanging a TV.

I've had several customizing bits of biz done here. Decals, a hands free cellphone add on, a few…read moreother odds and ends, all done well. I'm going to write this review on one that, on its way to well, got very sideways. It's going to sound negative but I promise, it's a very positive review. I brought in a tricked out Audi SQ5 with a very complex wiring layout to have a Cree based front light bar installed. In trying to find a way to properly supply this bar with power so it would work the way I wanted an honest mistake was made and damage was done to my Audi's sensitive electrical system, shorting out a controlling chip that managed the cars hands free system, a wire and one of the microphones. The light bar, when finished, worked fine but my hands free was down. This is a big deal for me as my work has my car being an office on the road. Every attempt was made to fix this in-house but they couldn't because finding the schematics for this vehicle was impossible. Even a foreign car specialist they brought in couldn't get it, only dealers. They sent me to my dealer, knowing what it might cost them, and told me not to worry It would be set right. It took a few days to finalize but it was set right. I paid only what was agreed to for the light bar installation. They stood behind their work and got the car fixed to my satisfaction at no cost to me. That's unusual in this day and age and commands a five star review.

I was interested in window tinting but while I was walking over for an estimate, I witnessed an…read moreemployee (most likely the owner but can't be sure) yelling at 2 patrons of the neighboring business. He was accusing them of illegally parking even though the signs clearly stated the parking was for both businesses. He was (inmho) extremely rude to these people so I decided I didn't want to do business with people who treat community members with that level of disrespect.

Joe replaced an A/V receiver that failed from (I suspect) getting over-heated…read more He installed it, having to thread cables through the back of our floor-to-ceiling cabinet, and made sure there was adequate ventilation space around it, and room to install a cooling fan. He walked me through the process and basic operations. Quick, friendly service, a fair price. I've used Joe and his team in the past and have always been thrilled with the results. Highly recommended.

Nice guys, but very expensive sold me a remote starter but NEVER TOLD US IN OREDER TO KEEP IT…read moreWORKING THERE was a monthly service fee. Didn't appreciate that. The work performed was professional. .

If you bring your prized automobile to Netcong Auto Restoration, make sure you take "before"…read morepictures of your car, your engine (including VIN numbers), and all your parts; and have an attorney review your estimate and contract before you sign. Also ask where your vehicle will be kept while waiting months to start the job. I learned the hard way.

Dealing with Phil and Hal specifically and Netcong Auto Restorations in general has been a truly…read moremiserable experience. I brought my 442 convertible to them for a stereo installation as they said they specialized in classic car work. My car was returned to me filthy inside and out with muddy footprints in the trunk, a dead battery and no one knowledgeable of how to operate it. They also installed the amp in an area that would not allow me to put the top down...expertise? I brought it back to correct the issues and they broke the center console and then blamed it on the tow truck driver. Beware of this company and the further excuses Phil will post to refute my claims.

Exceptional service. Was at my house within 2 hours. Very professional. Did exactly what he said…read morehe could do. Equipment was amazing. All the latest technology to handle any need. Price was very reasonable. Can't say enough about the whole experience. I highly recommend him.

Rich was fast, knowledgeable and polite when installing a deadlock on my door. He also corrected my…read morebottom lock which was installed upside down previously, I did not noticed. Now both locks open smoothly.