After being given the run around from another dealer, we contacted Trend to discuss buying out our…read moreleased VW Tiguan R-Line. One phone call was all we needed to know we picked the right dealer. Michael Ladenheim could not have been more professional in how he handled explaining not only where the other dealer was taking advantage of us in their padded fee numbers, but offered a much better/longer warranty, and better overall pricing. Signing and changing from lease to finance with Trend could not have been easier, and we will be back the next car we need, and will absolutely refer family and friends to Trend. Also - the dealership is absolutely taken care of, clean, welcoming and a comfortable sitting area for those with children needing to tag along.

Worked with Erin. In sales bought both a Passat and a GTI a few years later no tricks no games…read more Very knowledgeable about VW's. Service department is excellent as well. I live over 45 minutes away and they take care of all my Volkswagen service needs despite the fact that my local dealership is five minutes from me it's refreshing to do business with honest people.

Purchased my used Subaru back in June had a trouble with the muffler making noise the first week…read more They had me bring it in to Joyce Honda for repair it still made noise but not as loud. I call to see if was still warrantied so I could get the noise fixed nobody called me back so I stopped in some dude with roid rage face and big muscles gave me an attitude saying he didn't know why they fixed it the first time because the six month warranty is only for power train only. Long story short, my car is super loud and I leave for work at 5:30am I'm sure my neighbors love me. I won't be purchasing from her again.

No stars. Avoid this place like the plague. Manager called my wife on the phone to pressure and…read moreintimate her when we decided not to buy from them. Stay away!

Why did I end up buying from Dover Dodge? Did I read all the other Yelps? Was I satisfied with MY…read morecar buying experience? Do the other Yelps have some valid points? After initially stopping in at Dover Dodge and looking over the vehicles and getting some initial prices, I then did my research and contacted numerous Dodge dealers within a radius of about 1500 miles. I knew that the cost of shipping was in the area of $600 so this did not deter me from the other dealers. This is not my first time to the rodeo. I have purchased or leased (both local and from far away) half a dozen cars in the past five years. After arriving at Dover Dodge and shopping the lot, I was approached by Kevin who I found well informed on Dodge products and articulate. He answered our initial questions and left us alone to browse and sit in the vehicles. This is extremely important to me when shopping for a car. Please don't follow me around ! After making some initial choices on which vehicles we were interested in, he provided us with some pricing (which I later found to be highly competitive) and further information on these specific vehicles. At no time was he pushy nor did he try to rush us into a decision. So at that point we departed and the car search continued. After contacting numerous dealers and getting a whole range of pricing (most higher) I returned to Dover Dodge. Dover Dodge had the car I wanted, equipped the way I wanted it and at a fair price. Were there cheaper dealers? Yes. But not by much. The hassle of shipping or pickup would have outweighed the cost savings. Did I read the other Yelps. Yes, and I wanted to judge for myself. The other Yelps had a few valid points. READ YOUR CONTRACT. There were no surprises. Did I decline the extended warranty? Yes. Geico Insurance includes one ! Was the finance guy nice? Yes. He went over all points of the contract, if I missed something it was my fault. If he is going to fast, tell him to slow down. Take your time !!! DO not let him rush you. The best thing to do would be to get a blank copy of the contract before you sign and review it in a quiet room. Was I satisfied with my specific car buying experience? Yes. Would I buy from them again? Yes based on my specific experience. Was Kevin a great sales consultant? Yes. Would I recommend Kevin? Yes. And to rebut another Yelp'ers comment, I found all the sales consultants well dressed and dressed appropriately for their profession. Along with that they all seemed to be acting professionally. Nobody was smoking at the entrance to the showroom. If you smoke go to the rear of the building !!! Thank you Kevin and Dover Dodge. We love our Charger ! Disclaimer: I am not employed by, nor am I related to anyone at Dover Dodge or Dodge. Nor am I employed in any capacity by any car dealer or manufacturer.

Disappointing experience: paid for repairs that didn't fix the problem…read moreI brought my Jeep Wrangler because it was stalling in the middle of the road. Last year they replaced a sensor, but the problem was not fixed. This year I went back with the same issue. At first they couldn't find the cause. Then they called me to say an injector needed replacing, and I paid nearly $1,000 for that one repair. I picked up the car, and the very next day it stalled in the middle of the road again. I understand that diagnosing an intermittent problem can be challenging. What I don't accept is how they handled it. When I called to explain that the problem was still there, they told me I could bring the car back but would be charged for a new diagnosis. After two paid repairs that didn't fix the problem, I expected them to stand behind their work. Instead, it felt like the customer was left paying for the shop's guesswork. This has been the least customer-friendly garage I've dealt with. A stalling vehicle is a safety issue, and I expected far more accountability. Go there at your own risk.

Autosport Acura of Denville seems like a dealer that is too good to be true. Walking in initially…read morethere were only greetings and no pressure. Getting what felt like a great price took 2 minutes. Bobby took the time to describe the process and talk me through the details. The entire time there was no pressure, only pleasant exchanges and fairness. Bobby and Nick were transparent and a true pleasure to deal with, which could not have been said about my past car buying adventures. Thank you Bobby and crew!

My son recently purchased a car from Autosport Acura of Denville, and from the moment we walked in,…read morewe were given such a warm welcome. Phil was expecting us and it was truly a pleasure working with him. He walked us through the entire process and was extremely patient as we took our time making our decision. Jose from the finance department was also very welcoming and incredibly helpful. He took the time to explain all of the paperwork in detail and helped us secure great deals, which ultimately sealed the deal. Both Phil and Jose were outstanding and made us feel like family. I would absolutely recommend purchasing from this dealership -- they truly make you feel at home. We would definitely return for another purchase in the future.

Best place to buy your car! Very friendly and extremely good customer service. I will definitely be…read morecoming back for my second car. Great dealership and they work with you. Don't miss on their opportunities!

I was all set to purchase a vehicle from this company, paperwork complete, getting ready to drive a…read morerental car to purchase and was called by the finance dept and told they had sold the car the night before. I understand that they were under no obligation to hold the car for me but they SHOULD have contacted me before selling the car to someone else to at least give me the option to put money down on the car or pass on it all together. SUBSTANDARD business practices! Don't waste your time or your money with this company!

Erik Matos The Service Manager at Joyce Honda Denville NJ…read morewas excellent in stepping forward and taking my insurance claim and seeing it to the end, very professional and even going beyond normal routine to make sure all paperwork was done correctly. The actual work performed in a timely manner in and out same day. Congrats to the service team. Thank you very much Erik for your patience, calmness and your ability to see thru the main issue to me which was the other company's insurance and get the right paperwork completed quickly even though it took some time for them to complete payment back to me. I can say with out Erik stepping in and following thru I still may be waiting. Happy to say all is done THANK YOU SIR. REGARDS Anders Erickson

I wanted to thank Roger, Khalil and the General Manager of Honda of Hackettstown for the most…read morehorrible car buying experience and telling us that "we were buying the wrong car". They forced us to go to Joyce Honda where we were treated fairly and where we ended up buying the same exact car (2026 Honda HR-V LX AWD, Nordic Forest Pearl color) for the price we wanted. Thank you very much to Michael Harris of Joyce Honda in Denville for the best customer service that my mother deserved whom has been a loyal Honda customer for all these years. Anyone who would like to get the best customer experience and be treated with respect, go see Michael Harris at Joyce Honda in Denville.

Maxim Motorcars is truly a place where the entire family can shop! No matter your comfort level,…read morestyle, or personal preference, Nick at Maxim Motorcars goes above and beyond to meet your driving needs and make sure every goal is accomplished. At this point, it doesn't even feel like shopping--it feels like making a pit stop to visit family while home from college, only this time, you get to pick up one of your favorite toys! The experience is always welcoming, enjoyable, and tailored to what you're looking for. Maxim Motorcars has made finding the right vehicle feel less like a transaction and more like a visit you genuinely look forward to.

Nick has the BEST car deals in town! Absolutely lobe our brand new Lexus for our new baby! He takes…read morecare of all of his cars and gives you a very fair price. He does a ride along with you for a test drive and answers all of your questions. He's definitely the best place to buy gently used cars and we look forward to buying from him again! 10/10!! Incredible service and cars!

Do NOT use KiA Denville for anything...stay away. The service absolutely sucks #10. A couple of…read moremonths after my purchase I went in to order a bumper part that FELL OFF and never heard back from them, although they were charging me full price+. I was ready to go for my second service but needed to get a tire fixed before hand..what a fiasco with added berating for not getting the girl who answered the phones name right! Lol seriously I had to apologize before she got me to the service department "no worries" was her response. Service wouldn't look at this almost flat tire and said to leave the car overnight, of course that was impossible so I went to Kia in Riverdale who gladly took my car in and let me know it will take at least 2 hours...I was so grateful. Besides all that, there is a battery recall which I was never made aware of. Yes KIA of Riverdale has my back, I have an appointment with them during the week. Today I called to cancele my 1:30 appointment in Deville but they had NO RECORD of my appointment!! LOL go figure.

I get that this is a tough job. But I'm rueing the day that we took our car here. Dropped off…read moreFeb. 2, not getting it back until June. You have to chase them to get information. And then you have to chase them to get correct and true information. And then you have to talk to a manager to get different information about someone else's car. Go to any other dealership.

Amazing car buying experience with Eric. He is professional…read moreand most important honest He was quick to respond and made the process so easy.I was offered a great price for my car in cash the same day. I got a better deal than I was offered anywhere else in NJ. If you are looking to sell your car this is the place. We highly recommend Cash your Car NJ in Hasbrouck Heights, NJ Will definitely use his service again. Thank you Eric!

Had a great time working with Eric! Fair negotiator, very friendly, and time punctual. Spoke on the…read morephone and did business the same day on SUNDAY! Highly recommend doing business with