warning, beware,-- Dishonest, pushy, and aggressive Came in…read morefor a simple $44.99 oil change. They convinced an elderly lady to get synthetic oil ($170 total), even though she asked for basic service. Sold her air filter products she didn't need and pushed for unnecessary flushes. When we questioned it, the employee got rude and aggressive. They prey on unsuspecting customers -- avoid at all costs.

They did my oil change and pushed for more services. Transmission Fluid change and flush. Quality…read morewas terrible. My transmission fluid was leaking and leaving my car full with fluid.

Super reasonable pricing! Super nice staff and great service. Will definitely be back in the futureread more

If you're looking for quality mechanical or body work on your car with quick turnaround times and…read morefair pricing, look no further than M & J Auto Body Repair and Towing in North Bergen. The team there treats customers with respect and makes you feel like part of the family. Every time I've had an issue with my vehicle, they've fixed it right the first time. That's why I confidently recommend them to my family, friends, and anyone else in need of reliable auto service. The latest issue was a rusty roof on my son's car, now no rust and fresh paint

Went there for an oil change they also did a quick look and noticed my filters had to be replaced…read more I like that they showed me the filter. Overall good experience they cleaned the car which was included in would definitely go back and recommend and the price was reasonable.

I would do a free oil change and car wash to any friend before recommending this place to them just…read moreto spare them the horrible experience I had.

I was looking all over the area near my mom's house that did oil changes, found the Oil Well…read more and received excellent service, fast. Got quaker state and new manual transmission case fluid for a reasonable price. This kind of shop is good for the area, glad to be the guy who posted this business on yelp.

I would give them a Zero! Do not go here!!…read more I got a full service done which includes Radiator cooling system flush and fill. A couple of weeks later my car over heated. My Mechanic said there was no coolant and no leaks so the coolant was never added at the time of service!! ... My car is no longer safe to drive and I was forced to donate it because I could not afford the very expensive repair. I am now out of a car and out of a job because I can't get myself to work without a car. When I tried to call them to tell them about the situation the person that answered the phone hung up on me! Save yourself a huge headache, stress and your very well earned money. DO NOT GO HERE!

I had a car accident-- requiring the front bumper to be replaced. My insurance company had a list…read moreof preferred auto body repair shops-- but none in the West New York/ Blvd. East area. I checked online and the reviews were better here than another in the area. I dropped my car off on a Wednesday morning. The insurance company approved the job by Monday. They were done the work by Thursday. Eight days! I was shocked-- since I was expecting it to take much longer. The office called me to inform me the work was approved by the insurance company and again when the work was completed. My 2005 Toyota Scion looks new. Thanks for a job well done.

We had a great experience with Ramirez and Sons. Our car was serviced quickly and expertly and…read moretheir prices are extremely fair. We will definitely be bringing our car here for any of our future needs. Thanks so much for taking such good care of us!

Horrible customer service at this location…read more On February 25th, I ordered a full set of tires through Amazon and scheduled installation at this Mavis location. I initially set the appointment for March 1st, then rescheduled it to February 28th, which Amazon confirmed. According to both Amazon and UPS, the tires were delivered on February 27th and signed for by someone named ALVAREZ. When I arrived on the confirmed date, I checked in for my Amazon appointment. The taller and bigger dude at the front desk immediately said, "We don't have any appointments for today." I showed him my Amazon confirmation, and the UPS delivery confirmation (which he didn't care to look at) for the tires. He repeated that they had no Amazon appointment scheduled for today and that the tires were not there, telling me to "talk to Amazon." I again tried to show him the UPS confirmation, and again he dismissed it without checking. He then asked for my phone number so they could call me "when the tires get there." Meanwhile, another employee checked the system and found my appointment -- but for the following day. I explained that I had rescheduled it to the day before and showed the confirmation. The response I received from the bigger guy was, once again, "Talk to Amazon." I've had a similar issue at another Mavis location, but there, the staff took the time to investigate, locate the tires, and complete the installation the same day. I have no doubt that if the staff at this location had made even a minimal effort, they could have resolved the issue as well. i gave up with these people and I just canceled the entire order through Amazon while standing in the store. I received a refund and purchased my tires elsewhere. To the front desk employee: if basic customer service isn't something you're willing to provide because you hate people, this may not be the right position for you.

I want to be fair - Mavis gets the work done quickly and the technicians are capable. However, my…read morerecent experiences have seriously damaged my confidence in their integrity. I came in with a slow leak in a tire with only 2,000 miles on it that I'd purchased here 4 months ago. I was immediately told it couldn't be repaired and that I'd need a new tire for $350. When I pushed back and mentioned I had just bought four new tires from them recently, suddenly the story changed to "we totally understand, we'll patch it up and you can be on your way." If the tire was patchable all along, why was replacement the first recommendation? This felt less like an honest assessment and more like testing whether I'd just accept the upsell. This isn't isolated either. On a previous visit, my wife was told she had a serious alignment issue that was "super unsafe." Tesla had just completed routine service with no such concerns flagged. Between these two incidents, it's clear there's a pattern of pushing unnecessary services on customers who might not know better. Quick service means nothing when you can't trust the diagnosis. I understand shops need to make money, but building long-term customer relationships through honest recommendations would serve them far better than what feels like exploiting people's lack of knowledge. I won't be returning, which is unfortunate because the speed and convenience would otherwise make this my go-to shop.

I am so pleased that you were recommended to me. Thanks for…read moreyour honest and timely service!

Got my engine oils changed here…read more Service was great and everyone was friendly They don't really have a good waiting area so ended up walking down to Starbucks. Will def be back if needed. I do think they might charge a little more than I'm used to but I was able to go in right away so I'm grateful for that.

I got a flat tire - massive - on the east side of the Lincoln Tunnel - popped the whole thing -…read moreAvis rental car - Avis says call Roadside Assistance - no human - gonna take 3+ hours I call Omar - and Omar himself answers - I drove over - 10 mins - in and out - all done You don't find service like this these days - these guys have Yelp + Google + Reddit reviews - and they are all five star - and all deserving And he treats his guys well Nice shop! Give him your business!

Amazing service! I came in a frantic mess with a flat and they fixed me up super quick. AND they…read moreare really nice!

Zap Lube was the first place I ever brought a car for an oil change, back like 14 years ago. I have…read morebeen coming here ever since. It's quick, the wait to pull in your car to an available oil change spot is short, if any and overall a clean place. Not a dingy oily garage type place. Yes! They will try to cross sell and advise on a $99 motor flush. Just politely decline. Yes! They will have the guy changing the oil, under the car, show you how dirty your oil is because you haven't done a motor flush. Just politely decline. If you don't want to deal with that just go straight to the inside waiting area after pulling in your car. You will have a full view of your car from the huge glass window looking into the oil change floor. The cashier will advise you when your oil change is done. Do not expect great customer service from the cashier. She will be too busy on her phone or computer. But who cares. I'm there to change my oil not interact with the cashier. What I do expect is a 10 minute oil change while they check and add as needed, my tire pressure, brake fluid and windshield wiper fluid. I get a free car wash after. What more can I ask for.

theifs, they steal stuff from your car when you let them take it for the wash. they will steal…read moreanything money ,aipods , smoking equipment , anything of value Thats minor. Dont take it for wash its not worth it.

Here's something I don't say every day: I had a great experience at a mechanic. I usually do all my…read moreown work on my cars (and Motorcycles) because I HATE how most shops operate. Feels kinda weird actually having a good experience... but I have to give credit where it's due. Lube Express took care of me! I arrived at 8 am in the morning, and the owner came out to greet me. I was just here for an oil change, and he was able to get me right in. Some observations. When Mike, the owner, came out to talk with me, he was clean, well spoken, and professional. You can tell just talking to him that he's a straight shooter, and runs a tight shop. I sat in the customer lounge, which was clean, well organized, and actually smelled nice. The mechanic came out just once to verify my choice of oil, and didn't try to upsell me any nonsense. I hate when those other quicky-lube places try to tell me my PCV valve needs replacing, because "it's pretty dirty." Those amateurs don't even know what a PCV valve does, much less when it needs replacing. None of those shenanigans here. Another observation: You can tell these guys have their stuff together. I took a good look into the shop, and they have their tools laid out in a very organized way. The shop is also clean, even the floor. It speaks well of these guys. I appreciate an organized shop. All in all, this was a 5 star oil change experience. Nice Work Mike, Paul, and crew! I will be coming back for my next oil change!

Place is BS. I went on their website and they have an appointment site with 3 options and 3…read moreprices. No mention of whether it's for an American car vs a European car. Well when you get there it's a bait and switch. The $99.99 service I chose online turns out to be $200 because it's a European car. I was past due on the oil change and it was late in the day so I continued with the service because I didn't have many options at that point since I work during the week and won't be able to get it done for another week if I passed on it. This is exactly what they are counting on. Needless to say, I will not return there. No transparency in the pricing and once you're there they know it's 50% chance you'll give in because the appointment is made, you've driven there already and you need it done. That's just not cool whatsoever. I hate when businesses can't be honest from the get go. You lose my business plain and simple. I thought I was saving by not taking it to the dealer, but actually paid more. I should've just gone to the dealer service dept. The icing on the cake was having to sit in the waiting room listening to propaganda fox fake news. Definitely not going back.