I have had four bikes worked on here and It has always been a pleasure. I like the personal feel…read moreyou get when you go to South Shore Cycle. The parts you want are ordered promptly and you know exactly when they arrive. Terry can get you ANYTHING you need for your bike, including older makes and models. There are many shops that I have patronized in the past that will forget to call you when parts arrive or your bike is ready because they're too busy -this does not happen at South Shore Cycles. Its a smaller shop, but it has a family feel to it.

every time I've had my bike there everything was done right my bike flies. The tunes were good and…read moreeverything done on time. John Gallagher

I've been going to National Cycle for about 4 years now. They worked on my first bike, a 2004 Honda…read moreVTX 1300, and in the beginning I honestly had mostly positive experiences. Vanessa was always understanding, George is clearly knowledgeable, and even though turnaround times could be slow because of limited staff, the quality of the work itself was usually good. Over the years I continued bringing them my bikes because they're close to me and I trusted their mechanical work. I upgraded to an 03 VTX 1800 and had them do multiple jobs on it. Some of the pricing was extremely high -- close to a grand for heated grips installation and a very expensive exhaust install that only needed minor fabrication -- but I accepted it because I believed I was paying for quality work. That being said, electrical work definitely does not seem to be their strong point. I brought them a simple USB charger that I personally tested beforehand and somehow they still couldn't get it working properly. They also tend to wire accessories directly to the battery, which can easily lead to battery drain issues later on. Still, I stayed loyal. I understand motorcycle ownership isn't cheap, and I never expected bargain pricing. What finally pushed me to leave this review was how I was treated recently with a smaller vintage Honda CM450 I acquired. I explained to Vanessa and George that I really wanted to restore the bike and just needed help cleaning the carbs and getting it running right. At first they hesitated, then eventually agreed and told me to bring it the following week. I arranged a tow truck, called ahead like they asked, and suddenly it became "we're too busy, come back in two weeks." I waited again, arranged another tow, came back, and then was basically told they didn't want the job at all. That honestly rubbed me the wrong way. They know I'm a young rider working full time while going to school full time. I'm not someone throwing Harley money around -- I'm just a kid who genuinely enjoys motorcycles and wanted to keep an old bike alive. The impression I got is that if the job isn't highly profitable, they don't really want to deal with you, especially during busy season when bigger-ticket customers are coming in. I would've gladly given this shop 4 stars based on my past experiences, but after this situation I can't recommend them the same way anymore.

Was the place to go for install and repair .. rip off charges more than the state mandated price…read morefor inspections . No fixed prices ...prices for tire changes ....changes every day

On time, contact, well priced and expert service. I would highly recommend this vendor!read more

Bought my first bike. Needed a first tune-up from a pro and it couldn't have gone any better…read more Booking online was easy. Got a phone call to confirm and they showed up on time! Always a good sign. Jonathan was happy to answer any question I had while he worked on the bike. Took a bit longer than I'd expected, but what do I know. I'm very happy with the results. My bike is looking good and running great. And best of all, their prices are great. Can't really go wrong with these guys if you can't bring your bike to an LBS.

I visited Gold Coast BMW Motorcycles yesterday (August 28, 2025) with the intention of purchasing…read moremy very first motorcycle, a new BMW C 400 GT. My salesperson was professional, respectful, and very helpful throughout the process. Unfortunately, my experience with the dealership's management was extremely disappointing. I arrived at the time I had previously informed them (5:45 pm), but the manager became angry, raised his voice at me, and canceled all of my paperwork because he wanted to leave for dinner with his family. As a customer, I felt disrespected and embarrassed. This was supposed to be one of the happiest and most exciting days of my life, purchasing my first motorcycle. Instead, it became one of the worst experiences I've ever had as a customer. Because of this, I decided not to continue with the purchase. I do not recommend this dealership based on how management treated me. Customers deserve respect, especially when making such an important and emotional purchase. The only positive part of my experience was my salesperson, who handled himself professionally and tried to help me despite the situation.

Great until they get your money, then the communication stops. I bought a Ducati here over 2 months…read moreago with a promise that a riding sweatshirt would be included. After endless follow-ups and empty promises from multiple staff members, I still have nothing. While it's a small item that doesn't matter financially to either of us, the fact that they will just ignore their own promises and drop all support post-sale has completely ruined what should have been a great buying experience.

Had to get my bike towed yesterday after an attempted theft that left it immobilized. Andrew…read moreprovided excellent service: - had a truck dispatched to my address in the Bronx just over an hour after I contacted him. - driver called me to let me know he was 15mins away, arrived at the scheduled time, and was very helpful, friendly and professional when strapping my bike to the flatbed. - driver texted me to confirm delivery to the appropriate person in the dealership's service department, with photos. - price was reasonable given the distance that needed to be covered (across boroughs). Would definitely recommend this and would without hesitation use him again if the need comes up. 10/10

Wow. I came across this gentleman in a search for motorcycle towing. I don't bother with positive…read morereviews; I go to the negative reviews, keeping in mind there are usually two sides to any story. In this case, though, there's some consistent negative threads regarding his behavior that should give anyone pause when considering his service. The people leaving negative reviews can't all be wrong. Too bad.

Whatever you do stay away from this place! Had a disagreement with this MF and he put sand into my…read moretransmission! He will also try to rip you off! Bad news stay way at all costs! Real lowlife.

Horrible person. Drove 45 mins after a phone call with him agreeing to change a tire. I get here…read moreand he refused to work on it cause he didn't want to push the bike in or out of the shop. I offered to push it in and out. With replacing the wheel he could've easily pushed it out himself. This place is more of a senior care center than an actual motorcycle shop. Now I'm driving to a better spot thats only 15 mins away from this failure of a shop.

Great service department. Great variety of models for sale. Very helpful and knowledgeable guys.read more

If I could give this place 0 stars I would , I was on the market for a 2022 Polaris slingshot and…read moretracked one down at Mineola Moto, called the dealer up crunched some numbers they ran my credit and everything was good to go I was set to pick the slingshot up next day, I even sent the dealer a portion of the down payment in good faith. 30 minutes later they called me and told me they sold it to somebody else , as you can imagine I was upset and expressed my frustration with the lack of professionalism and care that was shown to me ! additionally I was told if the person who they had sold the slingshot to did not show up it was mine ! At this point I did not want to deal with them anymore and made other arrangements to pick up the same exact model slingshot in Pennsylvania, while I was en route and 6 hours away Mineola Moto calls me to inform me that the slingshot was mine (the other customer never showed up) what a circus show ! Glad I took my business elsewhere.