I wholeheartedly recommend Brooklyn Moto due to their exceptional communication, friendly customer service and quality automotive service. My motorcycle, a 2008 Triumph Daytona 675, was as good as a fancy paper weight. This particular model is well known for having electrical issues and on more than one occasion I have been stranded mid-ride due to theses issues causing a dead battery. I reached out to Mark and he responded promptly and helped me come to grips with the situation and the options available. He was extremely knowledgeable about the issue and accommodated me bringing in the motorcycle ASAP. Mark even went out of his way to provide me with some options for towing my bike in. My motorcycle was ready to pick up way sooner than I anticipated and throughout the whole process Mark kept me in the loop. He was friendly and down to earth. Mark successfully resurrected the motorcycle I didn't get to ride for two years and finally fixed the issue my family's mechanic couldn't. The machine purrs now. He completed the whole job above my expectations and at an honest, transparent price. Thank you Mark! read more

Brooklyn Moto - Bike is back up and running! - Motorcycle Repair Near Me - Brooklyn, New York

Mark and Brooklyn Moto have helped me whenever I needed, with my Triumph. Always available. Always willing to go the extra mile to solve any issue. I highly recommend him and this shop. read more

So lucky to find Mark and his Brooklyn Moto shop. I live in NJ and my bike is in Catskills NY. Would not hesitate bringing my bike here for upgrade/maintenance . True craftsman!! Thanks Mark. read more

Brooklyn Moto - T120 - Motorcycle Repair Near Me - Brooklyn, New York

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mark was great ... helped me out a lot over the years.. highly recommend him. he's one of the best mechanics around.

Alright, so this is an update to my previous review that I wrote a week ago. Well, after I posted my last review, the owner contacted me to make good on my order (t-shirt ). I received it today. I'm thankful for Yelp; without it I can't say that I would have ever gotten what I paid for. Bottom line is that the seller rectified the situation. I am appreciative and I suppose better late than never. read more

I gave my bike to Mark for service, he and I both knowing it's a hard bike to work on. It wasn't quite right when I got it back. He took it back and fixed it, no questions asked. Admitted a small mistake which led to stalling, fixed it and refused more payment. She's running the best she ever has. Good, honest mechanics are hard to find. I think I'll hang onto these guys. read more

Brooklyn Moto - The Beast - Motorcycle Repair Near Me - Brooklyn, New York

Super secure parking, with on-site parts, apparel, and service. The mechanics are patient and knowledgeable, with decades of experience. They've laid hands on many of my bikes over the years, they do solid work. Park and patronage with confidence read more

I just moved to the area and had an issue with my Ducati Panigale. Mark got the bike in immediately, gave me options to fix the bike (OEM versus aftermarket parts) and resolved the issue in a day. He also showed me the parts he replaced off the bike - which I really appreciated, as it was a level of transparency that my old mechanic didn't give me. Lastly, communication was constant and clear. He'll be my mechanic for a long time. You can't go wrong here. read more

I'm new to riding (bought my first motorcycle in early October) and had a lot of concerns about parking on the street. I visited Brooklyn Moto (before I was a member) to ask some questions and was really pleased with how friendly the staff was. I was clearly an absolute beginner, but they didn't make me feel dumb for asking pretty obvious questions. I went home before renting a space though, because I wanted to research my options in North Brooklyn and found that Brooklyn Moto was definitely fairly priced for 24hr access to my bike, heated garage with air/water/outlets for battery tenders and on-site mechanics. It's been 3 months now at Brooklyn Moto and the owner Mark has been a great help in the process of learning to be a better rider. When we've talked it's been about everything from understanding basic bike maintenance to different riding techniques and recommendations on books to read, roads to try and gear to keep me warm when I'm too excited to wait till spring. The peace of mind having my bike safe was top priority in renting a space, and all the fringe benefits--telling stories with fellow riders, having an owner who will lend a hand without hesitation and mechanics who will offer advice--will keep me as a Brooklyn Moto member as long as I'm riding. read more

I've been here a couple of times now and I'm leaving this review after a very helpful visit yesterday. I first took my Ducati Monster 696 there a couple of years ago after I slid out on some gravel and dumped my bike, bending the brake pedal. I spoke to Mark on the phone and he told me that they might be able to bend it back, but if it broke, they would and could replace it with one that was in stock. They were able to bend it, then suggested I get an oil change (I was definitely due). In and out in about 40 mins. Great service. I got an inspection on my Ducati Monster 1100 at another shop back in June. At that time, I was told that my brake pads were dangerously low and was offered the service by the shop. I opted out and decided to ride a bit longer with the ones I had. Since I do mostly commuting and city riding, the idea of having dangerous brakes was weighing on me, and, although I wasn't necessarily having brake issues, I decided that they must be done. I brought it to Mark yesterday and he was very quick to tell me that I was given some bad advice and that my brakes, along with everything else on my bike, were in pretty good condition. I'm very grateful for his honesty and that he took the time to completely look over my bike and answer some other questions about some clutch noise concerns, etc, staying past closing time to do so and not charging me a single dime. Will definitely be back for all of my service needs. read more

I'm writing this review from the side of the road where my bike has broken down with a dead battery. I just called Mark at Brooklyn Moto and within 60 seconds of explaining my problem he is already on the way to help me. Granted I'm maybe 15 minutes away from the shop, but that kind of service and generosity is extremely rare in this city and in the world of motorcycle shops. Support these guys. They are honest and extremely helpful. I'm not saying Mark will save ur broken bike if ur stuck up on Bear Mountain, but I am saying he treats people like fellow riders and not just another customer. read more

Mark is a beast. Turns it around faster than any shop I've been to, and always diligent with the work. Good eye for custom mods too; stuff as particular as moving the angle of the dials down for a tighter look. Few shops would bother with that level of detail. Also on the custom front- he presents the baller option alongside some less expensive alternatives. Never pushes the baller option aggressively. Of course, you should always go baller, but it's nice to not feel pressured to spend beyond what's necessary. On my first visit, he gave me a chicken wing out of his lunch. The chicken wing was mediocre (3 stars on yelp), but the gesture is very telling of the shop vibe. Great dudes. read more

Was new to NY and had no idea where to take my Monster 796 after clutch lever froze up (turned out to be a bolt holding plates), heard about Mark and turned out to be a great experience. Took the time to chat with me about diagnoses and was transparent about everything. Honest bike mechanic, need i say more. I tried some other spots before BM and they tried to rip me off, relieved to have a place i trust in this city. Just take your bike here! read more

I've been going to BK Moto for a number of years now, and have always had great results. If your bike is in need of repair or service, and you want a BS-free solution...take it to Mark. He's an encyclopedia when it comes to the modern day platforms. Also, he'll do little things like top-off and bleed the brakes, or check the torque settings on certain bolts, just because he wants to know the bike will perform and be safe when it leaves his shop. I ride a Ducati Monster and he's definitely helped me understand the bike a lot more in the short time that I've owned it. read more

Recently took my 999 for major service and I couldn't be more pleased. Mark & Brooklyn moto are assets to the motorcycle community. They are upfront, accommodating and honest. It's very difficult to find fair, reliable European motorcycle repair in the tri-State area so I was lucky that a friend referred me to them. I knew they were around for a while now but it's never easy to entrust your two wheeled exotic to new mechanics. Rest assured, Brooklyn moto has it together. Only wish more repair shops shared their philosophy. Thank you, Mark & Brooklyn moto. read more

Brooklyn Moto - Motorcycle Repair Near Me - Brooklyn, New York

This place is just the best. Period. Honest, trustworthy service with the real world knowledge and experience that big box dealerships seem to lack completely. Helpful, informative, fair, and patient. I don't think you can ask for anything more from the people who service your machine. read more

I've been renting a space from Brooklyn Moto for almost a year now and I couldn't be happier. Mark and his team are extremely respectful, thoughtful, and helpful. I'm a first time bike owner and all too naive. It's clear to me that they are passionate about doing things right when it comes to work and service. I would recommend Brooklyn Moto to anyone. It's clear they pride themselves in honest direct communication that gives it to you straight and never going to make you feel like an idiot for being naive nor take advantage of you. All while being real people you enjoy spending time with. read more

Solid people. Best price and top quality service. Answered the fone on a day off. Clear answers. Fast service. We were impressed. And nice guys too. Highly recommended. A+++ read more

Crashed my Streetfighter 848. Mark picked it up same day. Was genuinely surprised by how well he got it back in shape given the budget. Met with me off hours to handle stuff as well. Honest and friendly guy. Will be my go to bike shop for years to come. read more

A word of warning: They absolutely won't service vintage motorcycles, particularly old Japanese motorcycles. Not at all. I'm not talking about complex rebuilds or repairs, I'm just talking about basic maintenance stuff, things that are low-investment for a shop to do, even if you provide the part (example: a drive chain swap). Even if you offer to pay up-front, and ask super-nicely, they'll still say no. What else can I say? Their website's "about" page says they welcome vintage bikes, but it's certainly not true. There are other perfectly good shops that won't discriminate. read more

Worst place very poor mechanics Had them do three things and I had to redo 2 of them with my old mechanic in the city Never again read more

Discovered this shop earlier this year and been a fan. I have gone to a number of different shops in the NYC area and have not been happy with a single one of them. The guys at this shop are honest and won't rip you off. Location is very convenient in the Brooklyn/Manhattan area and they have serviced my new and old bikes alike. read more

This review has been a long time coming. I recently entered the motorcycling world this summer and I knew it would be important to have a good shop to go to. I lucked out when the first spot I tried was brooklyn Moto. Having owned other types of vehicles before I have a general distrust of mechanics. Marc has changed my attitude with his approach. He gives it to you straight and is always honest when it comes to cost. The shop is a great place to be to learn about anything on two wheels. Mike who works there will also take good care of your bike. There isn't a problem they haven't been able to fix yet on my Ducati. This is a place I'm happy to throw down my money because I know they only suggest work that is needed and the guys will give you multiple cost options if your budget is tight. They even offer a storage service! I'm planning on starting a custom project with Mark and I couldn't be more excited. Bottom line, bring your ride here if you want the best service, you wanna hang around cool dudes who have a lot of knowledge about motorcycle culture, and if you want to get the most out of your money. read more

Brooklyn Moto - Motorcycle Repair Near Me - Brooklyn, New York

One time, my bike was having some battery issues. I purchased the wrong battery and plugged it in with the wrong polarities. It ended up blew the fuse. Idiot me, figured that the reg/rectifier was dead. I took the bike to Brooklyn Moto and said I thought there was something wrong with the regulator/rectifier system and he took a quick look at it. He replaced the blown fuse in a matter of minutes, and handed the bike back to me charging me for only 1/2 hours work and the fuse. He could have easily strung me along and had me replace the entire electrical system and I would have never been the wiser. They say that you are at the mercy of your doctor and your mechanic. At least I can feel confident that my mechanic won't cheat me. I've been burned by a shop in the past and that experiences has made me very suspicious. I can feel confident that Mark and his team are on the job now. read more

I am 100% sold on Mark working on my '18 Ducati Monster 1200S. First off, I texted him after-hours and he called me back within a 1/2 hour. Then, he let me drop my bike off before he opened to accommodate me (an hour before he opened). I wanted him to do the first service and install a tail tidy (because a friend of mine helping me stripped one of the OEM bolts). Mark actually turned away my business for the first service because he said it's possible Ducati could deny any warranty claims. That level of honesty is hard to find in the hustle that is NYC. He installed the tail tidy and removed all the frame stickers, exactly as he promised, on-time, and for exactly what he quoted. I am going to get my 600-mile service done at Ducati-NYC, but all my other Ducati needs will go to Mark at Brooklyn Moto. You don't feel like he's trying to sell you on something, but just giving you his honest opinion and offered to match prices online for parts. It is so refreshing to find a guy that still lives by the motto that he works to earn your business with honest and good work. My Ducati Monster will definitely be back at Brooklyn Moto! read more

I've gone twice and both times Mark has gone above and beyond what I've asked. Reputable shop, nice people, you can tell they are here to stay. Really glad they're close by read more

Brooklyn Moto is by far one of the best shops out there. Their reputation doesn't disappoint. Mark has a way of making you feel comfortable with leaving your moto in good hands. Reliable, honest, and fair are rare these days in business. He seemed to figure out that, that is what makes clients return. An old school formula that people recognize. Great crew, all very knowledgeable and meticulous. I finally found dudes I can trust. read more

Awesome place, everyone was super helpful and nice. Got a minor service and inspection done, my bike rides great. They also have a lot of gear in the showroom. Will def come back for any repairs or gear. read more

The new location on Bayard is great, they kept that feel good Brooklyn Moto vibe, bikes are always safe, Mark always around and always there to help. read more

Ross took such good care of me. Even though I was stranded in their area and my bike isnt particularly their expertise, they still didnt leave me hanging. Ross did a diagnostic and realized it may be an engine problem but sought out a second opinion, which happened to be accurate. Hes a man of integrity and his word, which you cant put a price on. I would gladly come here if I was ever to be a ducati or triumph owner...which is in a snowball's chance in hell but...yea, dope shop! read more

Place is the worst motorcycle shop i have ever dealt with. I dropped the bike off to be customized, was quoted 2-3 weeks and around $1,600. I didn't get the bike back until 3 months after the date i was promised, he dodged my phone calls and texts, and best of all the bill was $3,100 when he finally released the bike. $ months later the back brakes which he customized locked up on me due to a bad sensor, the bike literally went from 65mph to 0mph on the Williamsburg bridge in seconds. I reached out to him and he didn't respond until maybe about 2 weeks later informing me that the issue had nothing to do with the work he did. I requested if i could bring in the bike, he said yes. I dropped the bike off on August 7th and was promised multiple dates to have the bike done by. He never honored one of them. Finally after dodging multiple texts again he promised to have the bike back to me before November 1 because i had a photoshoot with the bike. He called me the evening of the second to come pick up my bike. lol ... I then picked it up the next day and he charged me $680 for fixing what he destroyed through faulty work. 3 weeks later I'm on the west side highway and my bike stalls in traffic. I had Ducati pick it up and they gave me an estimate of $2,300 to repair it, and i swear to god they even asked me, "Who the hell was working on your bike because you have a bad starter motor and clutch, a missing generator cover bolt, broken off bolt in stator that will need to be drilled out, and the master link was installed wrong!" This place is BAD NEWS!!! NEVER TRUST HIM WITH YOUR BIKE!!! read more

Handy to folks living in Manhattan where there aren't really any good alternatives these days. They're an easy going group and very friendly. They work on Japanese and Italian bikes and are friends with the local racing community. I've been real happy with the work they have done. read more

I was introduced to the owner of this shop a few years ago while I was having some serious issues with my bike. Ducati Soho wanted me to make an appointment six weeks out, then went out of business due to management issues... I had been to other shops, which I won't mention--and there are a few shops I wouldn't even consider. At the end of the day, Mark fixed my bike quickly--within a week--saving it from the inelegant demise of being parted out. Five stars for being friendly, knowledgeable and fair. Brooklyn Moto merged with another shop for a short while, but is back on the block! I've recommended this shop to to other riders looking for a great mechanic or a place to store their bike. No brainer. read more

Excellent service with attention to detail. Mark is that rare, honest mechanic who you can count on to treat you fairly, an anomaly in NYC. Highly recommended. read more

I stored my motorcycle for Winter 2013 for 3 months. Mark lost both my keys (ignition and top box). It was hassle for me to get my replacement key. Mark took 4 months to pay me for the replacement key and I still cannot find a locksmith who can make my top box key. read more

Super honest - he gave me an estimate for a bunch of work to be done on my bike, and actually when I picked it up, the final bill was lower. Excellent quality of work. Thank you Mark read more

Went here really quickly one day and got a tune for my 2010 triumph bonneville. Received an Arrow 2 into 1 factory tune. Waited only 30 minutes and it was perfect! Love these guys and was very cheap and affordable. Good dudes. read more

I was introduced to Mark from my good friends Alex & Adam from Jane Motorcycles. I spoke to Mark for probably 20 minutes on the phone to discuss what I wanted to do to my 2001 Ducati Monster 900 i.e. He was honest and I felt he let me know everything that should be addressed to my bike immediately and what to look out for in the future. I am so glad that I have this shop with these incredible people so close to where I work. I highly recommend this shop very cool people I can't wait to visit them again just to hang out for a while . read more

Great service!!! Fast turn around and the best part it didn't' rape my wallet. I don't let just anyone work on my bike, but these guys know what they are doing. I took my bike in to Ducati NYC and it was there for a month with no service. Took it to them and it was out within a few days.They know their bikes, especially Ducatis, and they are stand up mechanics. They towed my bike in from the city and fixed it. It sucks that its not in the city but its one stop in Brooklyn on the L train. I got to the shop about an hour before my bike was finished but the had a comfy couch and Playstation 3 to keep me busy. The store is small and has a good quality helmets in stock along with some cool shirts. They can also order you a wide variety of parts for your bike. I wish I lived closer to them I would like to park there. Its hard to find good garages with 24hr access. They will always have my business. read more