Joe from Vespa Brooklyn is incredible! He was communicative and made me feel heard throughout the…read moreprocess. He made sure that every dollar I spent was put to good use--both in quality service and discounted parts! I'd highly recommend Joe for his great customer service and thanks to him, I'm back on the road.

I've dreamed of owning a Vespa for decades, and finally took the plunge this summer to celebrate…read moreturning 60. Vespa Brooklyn and their staff were the perfect shop to make my dreams come true. James in particular was so helpful in getting me the scooter I wanted, providing tons of info and advice, and helping me arrange transporting it back to Huntington. When we came back with the U-haul, the staff took care of loading and making sure it was secured. I can't say enough what a good experience it was to shop at VB.

I wholeheartedly recommend Brooklyn Moto due to their exceptional communication, friendly customer…read moreservice and quality automotive service. My motorcycle, a 2008 Triumph Daytona 675, was as good as a fancy paper weight. This particular model is well known for having electrical issues and on more than one occasion I have been stranded mid-ride due to theses issues causing a dead battery. I reached out to Mark and he responded promptly and helped me come to grips with the situation and the options available. He was extremely knowledgeable about the issue and accommodated me bringing in the motorcycle ASAP. Mark even went out of his way to provide me with some options for towing my bike in. My motorcycle was ready to pick up way sooner than I anticipated and throughout the whole process Mark kept me in the loop. He was friendly and down to earth. Mark successfully resurrected the motorcycle I didn't get to ride for two years and finally fixed the issue my family's mechanic couldn't. The machine purrs now. He completed the whole job above my expectations and at an honest, transparent price. Thank you Mark!

Mark and Brooklyn Moto have helped me whenever I needed, with my Triumph. Always available. Always…read morewilling to go the extra mile to solve any issue. I highly recommend him and this shop.

This will be my second review for what I believe to be the best motorcycle dealership I have ever…read morehad the pleasure of dealing with. If you want quality custom service and to be treated like family, this is the place to go. I have over 40 years of riding experience and highly recommended this place. They sell every brand and will find the bike you need one way or another. Love this place!!!! , Jorge M.

Seems like most of the 5 star reviews are people who bought their first bike from them or are new…read moreto riding. You had a positive experience because Sean is a SALESMAN, period. He's slick talking and he's always 'giving you a deal'. I had a small throttle cable issue on my 03 Bonneville that only required taking the tank off and adjusting the position of the cable. I couldn't do it myself because I didn't have the tools to do it. Sean said they'd knock it out real quick and 'give me a deal'. When he handed me a bill for $280 I reluctantly paid that knowing I'd probably never come back there again. Also, next time I went to take my seat off, noticed that both stock Triumph seat bolts were gone and they just threw on 2 different bolts that weren't even the same length. I did buy brake pads from them once and they didn't over charge for those. I did the brake pad replacement myself tho... So maybe, if you need parts, see what they've got but don't have them touch your bike. Don't get your bike inspected there either. They'll charge you double what it costs

Carlos is an incompetent mechanic, a thief, and an idiot. He tucked me around for 7 years! Then…read moregave me back a 1/2 finished bike, and stole my $150 battery, gouge my tank, and then lied his ass off or ignored my calls. A total bitch of an experience. He was payed but delived dick. Fuck you Carlos.

Left my bike with Carlos in march of 2016, after all was said and done I received my bike in April…read moreof 2017. Over a year later! Granted, I needed a top end rebuild of my 81 Honda, but every time I called for an update it seems they were "waiting for a bench to open up". I was never given a courtesy phone call like he promised, I always had to call to find out information on my bike. When I finally got the call that my bike was finished I had my driver come by to receive the bike, after giving my driver the bike with no gas tank, seat, or battery Carlos claimed that he didn't own the shop and quickly disappeared. When I received the bike it had new rust spots on the brand new muffler, the tank was sun bleached, and there's was standing water inside all of my turn signals, tail light and headlight. It would appear that it was kept outside with no cover for the duration of its 1 year residence at Brooklyn Motor Works. After more careful inspection. Of the bike I found that the oil in the crankcase had water in it, the carbs were not put on the bike correctly, my fork seals had deteriorated from sitting outside for a year, the new top end they installed was missing some bolts( can chain tension bolt, and tachometer set screw), and the "electrical wiring " that they had charged me for had just not been done. So $2300 later I have a bike that I can't ride, and can't sell until I fix all the damage cause by this shops negligence. Carlos offered to take the bike back and fix some of the problems but at this point I wouldn't trust this shop with anything. I feel like a sucker since I paid in advance, I would ask for a partial refund but it would probably take them 8 months to pay.

Bought a new bike there recently. They gave me a pretty good trade-in price for my old bike, and…read morehad a new old stock bike on a model that hadn't changed in years, so it was quite a good deal. The bike had a mysteriously bad clutch (nobody knows why) but they stuck with me and got it fixed. John in sales, Vicki in finance and David in service are all great - friendly, good at their jobs, passionate about motorcycling. Exactly what you want in a dealership. Plus it's a good hang - urban motorcycle shop.

Customer service is on point... They don't force the sale. They tell you the difference between…read moredifferent bikes. They make you feel comfortable about your purchase.

My New Go To Place For All My Motorcycle Needs.Iam Retired 72 Years Old been Riding since 1970…read moreHonda 50 was my first motorcycle and I shared it with 2 Brothers.Since then I've had Yamaha,Suzuki and Honda.Monkey Moto Does it All. I Love doing Some Stuff myself,Now What Ever I Don't Do Goes To Monkey Moto.

He helped fix my cruiser and did an amazing job. He's a true professional and I highly recommend…read morehim.

I've been bringing my bikes to Manny for years, and every experience has been exceptional. When I…read moreowned my 1983 Honda Magna, Manny and his team consistently provided outstanding service. Now that I ride a 2006 Harley-Davidson Ultra Classic, the level of service remains just as impressive. What I appreciate most is Manny's expertise and willingness to take the time to explain any issues with my bike. His team is knowledgeable, professional, and always fair with their pricing. It's clear they genuinely care about their customers and the quality of their work. If you're looking for a trustworthy shop with excellent service and reasonable rates, I highly recommend Manny and his team for all your motorcycle maintenance and repair needs.

Congratulations, you no longer have to keep searching for a mechanic, THIS is the place to go! I…read morerecently moved here from California and my 10+ year old Vespa needed some parts replaced and a full service. Their prices were very reasonable in comparison to every other place I called and my Vespa has honestly never run better. All the people I worked with were extremely kind and professional.

Everything about this shop screams "you should stay here and always use them for your bike…read more Professional skilled mechanics that know bikes and decent prices. It's a no-brainer... VaxMoto.

I've been storing my Vespa at Vax Moto for over 6 years, and it's been awesome. It's hard to find a…read moreplace in the city where you feel totally confident leaving your bike long term, but this place nails it. Justin's super knowledgeable and always quick to respond whenever I needed to swing by or get access. The vibe is laid-back but pro--definitely a go-to if you're looking for solid storage or a collaborative spot to wrench in Brooklyn.