exilent vintage british mechanic work josh reasently rebuilt the motor on my triumph bonnieville.read more

(I am posting this review anonymously)…read more I am conflicted as I write this review. Hugh (owner & chief mechanic) and Fumi (mechanic) are extremely competent, old-school mechanics, and their positive reputation is well-deserved. Hugh is responsible for keeping the sub-culture of vintage British motorcycles alive and well, in the dealer-infested NYC. I have used the mechanic shop since 2016. I really wish them well and want the shop to continue to succeed. However, over the last couple of years I have had bad experiences with them. Josh who is now the shop manager is lacking in people skills, communication, dependability, follow-through, courtesy & humility and other principles of basic customer service. It is not easy to bypass him, given he also blocks the customers from talking to Hugh directly which is odd given part of the great experience with Sixth St Specials used to be the friendly contact with the mechanics who work on your bike. Most recently, the brand new tyres they installed in June 2020 developed side-wall cracks despite just 6 months/3K mile use. I had diligently inflated the tyres to the manufacturer-recommended PSIs, ridden the motorcycle non-aggressively on tarred roads, and winterized the motorcycle on the center-stand in a weather-controlled garage etc. When I asked for help with filing a warranty claim with the tyre manufacturer Josh was unhelpful despite multiple calls and never followed through. I had to contact the tyre manufacturer directly and have them call the shop to get the purchase details in order to file the claim. Last year, I had poor experiences dealing with Josh as well (for e.g. he insisted that my motorcycle did not have liquid cooling even though it did, pushed me towards the brand of tyre he had in stock, mounted the tyres despite my forewarning that the manufacturing dates were more than 5 years old, gave me strict ultimatums on deciding various options of fix for a rear brake light trigger etc.) I believe this issue is fixable and I hope the shop does not lose its hard-earned reputation because of the shop manager.

Had to get my bike towed yesterday after an attempted theft that left it immobilized. Andrew…read moreprovided excellent service: - had a truck dispatched to my address in the Bronx just over an hour after I contacted him. - driver called me to let me know he was 15mins away, arrived at the scheduled time, and was very helpful, friendly and professional when strapping my bike to the flatbed. - driver texted me to confirm delivery to the appropriate person in the dealership's service department, with photos. - price was reasonable given the distance that needed to be covered (across boroughs). Would definitely recommend this and would without hesitation use him again if the need comes up. 10/10

Wow. I came across this gentleman in a search for motorcycle towing. I don't bother with positive…read morereviews; I go to the negative reviews, keeping in mind there are usually two sides to any story. In this case, though, there's some consistent negative threads regarding his behavior that should give anyone pause when considering his service. The people leaving negative reviews can't all be wrong. Too bad.

Everything about this shop screams "you should stay here and always use them for your bike…read more Professional skilled mechanics that know bikes and decent prices. It's a no-brainer... VaxMoto.

I've been storing my Vespa at Vax Moto for over 6 years, and it's been awesome. It's hard to find a…read moreplace in the city where you feel totally confident leaving your bike long term, but this place nails it. Justin's super knowledgeable and always quick to respond whenever I needed to swing by or get access. The vibe is laid-back but pro--definitely a go-to if you're looking for solid storage or a collaborative spot to wrench in Brooklyn.

Places a small overcharges don't recommend don't have every part in stock wouldn't go back again. I…read moreprefer motorcycle superstore/ or JP cycles

Knowledge is priceless, and Tom has a LOT of knowledge! I…read morebrought my 1981R65 in to have it check out and I'm so glad i did. Tom took the time to go over the bike with me in great detail, and gave me a list of priorities for repairs. We agreed on a list of things for him to do, and a list of things that i could do myself to save some money. He worked within the budget I had and did a quick turnaround to get me going MUCH better than before. Tom knows BMW's in/out and i wouldn't want to take mine to anyone else. Honest, knowledgeable, thorough, and worth every dollar spent! The best part was that Tom check on the bike a couple of days afterwards to make sure that all was well, and AGAIN a couple of weeks later. Customer service like that is hard to come by these days. Really couldn't have asked for more!! A+++

My New Go To Place For All My Motorcycle Needs.Iam Retired 72 Years Old been Riding since 1970…read moreHonda 50 was my first motorcycle and I shared it with 2 Brothers.Since then I've had Yamaha,Suzuki and Honda.Monkey Moto Does it All. I Love doing Some Stuff myself,Now What Ever I Don't Do Goes To Monkey Moto.

He helped fix my cruiser and did an amazing job. He's a true professional and I highly recommend…read morehim.

I've always been treated very well at Scooter Bodega. Sometimes it's difficult to communicate…read moresince the phone isn't really a viable option (they're busy working on scooters and thus recommend you email them), but once a job is agreed to they are very involved and communicative. The price for labor seems fair to me, and Bernardo is the best. They have a real passion for Italian scooters and it shows.

I had the good fortune of acquiring a Vespa for a low cost, but the state of the scooter was…read moreunknown. So I stopped by the Bottega to ask a few questions and catch a vibe of the shop. Robbie and the other guys answered my inquiries as best as they could without seeing the bike and provided me with the contact number of a great tow service that picked my Vespa up in Queens and delivered it to the shop. Robbie accepted my Vespa with flat tires, a dead battery and an extended list of maintenance and service that was without a doubt going to be needed to be done. I felt confident that my scooter would be safe as it waited to be serviced and that the shop was up for the gig. As soon as the crew assessed my Vespa Robbie contacted me to let me know what specifically needed to be done to get me on the road and I had my Vespa the following day. As a motorcycle rider, I have dealt with many mechanics and shops over the years in NYC, and Robbie and Scooter Bottega are next level. I hopped on my Vespa with full confidence after Robbie walked me through what was performed. Thanks, Robbie & Scooter Bottega! I'll see you when it's time for my next service.

Joe from Vespa Brooklyn is incredible! He was communicative and made me feel heard throughout the…read moreprocess. He made sure that every dollar I spent was put to good use--both in quality service and discounted parts! I'd highly recommend Joe for his great customer service and thanks to him, I'm back on the road.

I've dreamed of owning a Vespa for decades, and finally took the plunge this summer to celebrate…read moreturning 60. Vespa Brooklyn and their staff were the perfect shop to make my dreams come true. James in particular was so helpful in getting me the scooter I wanted, providing tons of info and advice, and helping me arrange transporting it back to Huntington. When we came back with the U-haul, the staff took care of loading and making sure it was secured. I can't say enough what a good experience it was to shop at VB.

I wholeheartedly recommend Brooklyn Moto due to their exceptional communication, friendly customer…read moreservice and quality automotive service. My motorcycle, a 2008 Triumph Daytona 675, was as good as a fancy paper weight. This particular model is well known for having electrical issues and on more than one occasion I have been stranded mid-ride due to theses issues causing a dead battery. I reached out to Mark and he responded promptly and helped me come to grips with the situation and the options available. He was extremely knowledgeable about the issue and accommodated me bringing in the motorcycle ASAP. Mark even went out of his way to provide me with some options for towing my bike in. My motorcycle was ready to pick up way sooner than I anticipated and throughout the whole process Mark kept me in the loop. He was friendly and down to earth. Mark successfully resurrected the motorcycle I didn't get to ride for two years and finally fixed the issue my family's mechanic couldn't. The machine purrs now. He completed the whole job above my expectations and at an honest, transparent price. Thank you Mark!

Mark and Brooklyn Moto have helped me whenever I needed, with my Triumph. Always available. Always…read morewilling to go the extra mile to solve any issue. I highly recommend him and this shop.

Great service and honest work. The team at Bike Boys fixed my motorcycle quickly and at a fair…read moreprice. Highly recommended.

Never got there. communication with a proprietor was not great. We had trouble getting a time for…read moreme to drop off my bike so he could take a look at it and give me a good estimate.