Bought a new bike there recently. They gave me a pretty good trade-in price for my old bike, and…read morehad a new old stock bike on a model that hadn't changed in years, so it was quite a good deal. The bike had a mysteriously bad clutch (nobody knows why) but they stuck with me and got it fixed. John in sales, Vicki in finance and David in service are all great - friendly, good at their jobs, passionate about motorcycling. Exactly what you want in a dealership. Plus it's a good hang - urban motorcycle shop.

Customer service is on point... They don't force the sale. They tell you the difference between…read moredifferent bikes. They make you feel comfortable about your purchase.

I've been bringing my bikes to Manny for years, and every experience has been exceptional. When I…read moreowned my 1983 Honda Magna, Manny and his team consistently provided outstanding service. Now that I ride a 2006 Harley-Davidson Ultra Classic, the level of service remains just as impressive. What I appreciate most is Manny's expertise and willingness to take the time to explain any issues with my bike. His team is knowledgeable, professional, and always fair with their pricing. It's clear they genuinely care about their customers and the quality of their work. If you're looking for a trustworthy shop with excellent service and reasonable rates, I highly recommend Manny and his team for all your motorcycle maintenance and repair needs.

Congratulations, you no longer have to keep searching for a mechanic, THIS is the place to go! I…read morerecently moved here from California and my 10+ year old Vespa needed some parts replaced and a full service. Their prices were very reasonable in comparison to every other place I called and my Vespa has honestly never run better. All the people I worked with were extremely kind and professional.

Great Customer service Within reason response time. Up feont with price. A gentleman who helped…read moreme out this Labor Day 202q was respectful understood my situation know his job he atated ge been doing dor 15 yrs. Handle my Rav4 with care on the flatebed. Will recommand them ro any anyone

Excellent service! The guy Shawn was very helpful. My vehicle wouldn't start and it was stuck…read moreinside of a parking garage and he even help me push the car to the garage door and we towed it out. Shawn, if you see this review thank you very much again.

The BEST motorcycle spot in queens! I just brought and old 1990s Dyna wide glide there, the bike…read morewas sitting for about 10 years, it was blowing white smoke and leaking oil, needed a carb cleaned, brakes and leaky front fork fixed and full tune up - The bike came out running like brand new in no time. Honest people, wonder full service, and a great price! I'm fully confident the bike is safe and roadworthy as it was in the 90s when it was brand new. It's clear why they have been around for 30 plus years! its very comforting to know if anything goes wrong with your bike these guys are around to help you out and its clear Jay and his crew love what they do. So happy to have made new friends with everyone there, 10/10 HIGHLY recommend.

Always helpful and friendly with any service requested. Jay and his crew have been around for…read moreabout as long as I've been alive, which says something about his business. I had requested a few repairs, and he was able to fix it within a fair amount of time, and a reasonable price. I know everyone's experience will differ, but J&L motorcycle knows what they are doing.

I highly recommend Essential Auto Care! They provide exceptional customer service, and it is rare…read moreto find an auto repair shop that is this honest, professional, and genuinely committed to helping its customers. Before bringing my car in, I spoke with Daniel and explained that my car alarm had been going off randomly. I asked if they had a diagnostic scanner, and he said yes. I was surprised when I asked about the diagnostic fee and he told me it was free. Most auto repair shops and dealerships I have dealt with charge for diagnostics, so I truly appreciated his honesty and generosity. Daniel was also very friendly and asked for my name during our phone conversation. When I made the appointment, I let him know that my husband would be bringing the car in. When my husband arrived at the shop, Daniel remembered my name, which was such a nice personal touch and showed how much he genuinely cares about his customers. It took about 90 minutes to diagnose the problem, and they found that a loose latch on the driver's side was causing the issue. They tightened the latch, and when my husband asked how much we owed, Daniel told him there was no charge. We were both completely surprised and incredibly grateful! Daniel was friendly, professional, honest, and provided outstanding customer service from beginning to end. Auto repair shops like this are hard to find, especially ones that don't try to make a quick dollar off every customer. Essential Auto Care has earned my trust and my highest recommendation. Thank you so much, Daniel, for helping us solve the mysterious problem with our car alarm that kept going off randomly. I truly appreciate your kindness and honesty. If you are looking for a trustworthy and customer-focused auto repair shop, I highly recommend Essential Auto Care. You won't regret coming here!

I came here with an A/C issue -- warm air, no cooling. They…read moredidn't confirm what the actual problem was but went straight to performing a refrigerant recharge for $235.86, without checking whether the system could function properly. I mentioned that the system had pressure, but no one explained that a recharge wouldn't help if the compressor wasn't working. As a customer, I didn't know the compressor status -- that's what I expected them to diagnose first. After taking payment and completing the recharge (which didn't solve the problem), they told me I had a refrigerant leak. But how was that diagnosed? With the compressor not engaging, there was no circulation, no dye test, no vacuum hold -- just a guess after the fact. They later explained that the recharge was done "to see if the compressor would engage" -- but I had already told them there was pressure in the system. Skipping basic electrical tests and charging for a recharge first is not professional diagnosis. What I received was uninformed consent: I agreed to a recharge without being told it was unlikely to help unless the compressor was working. As a customer, I relied on their expertise to guide the process -- but they failed to explain this critical limitation. I wasn't given a service report or receipt during the visit -- both were sent the next day, after I posted a review. Their mention of a refrigerant leak was never documented, and no leak detection tests were performed. It felt like an after-the-fact explanation when the recharge didn't solve the problem. Their process seems designed to create more work (and more charges) instead of solving the actual problem from the start. Rather than diagnose the issue first, they sold a service that couldn't fix the underlying fault -- leading to more expensive steps later. Professional mechanics explain what they are doing and why. In this case, I paid for a service that couldn't address the actual issue, and was told I'd need to pay again for proper diagnostics. If your A/C isn't working, ask exactly what they'll check before you agree to anything. I won't be coming back.

Stay away from this place. Their customer service is horrible they have no clue what they are…read moreselling how to fix it . Checked with them before I bought some bumper guards , they were like it fits just buy it, nope it doesn't fit they find an old model sell it to you and then you stuck. The screws and hardware they sell you have low quality are misaligned. "You better learn to weld " to fix the hardware they sell you .

Vanguard off-road accessories…read more My 2018 came out better then I have hope for. Amazing job!! I will comre back for the front. Also I want to thank Fiona for the great customer service, what more can I say!! If you need your bump or front fixed come here!!

I made the 50 min shlep all the way from Oceanside to get my old 1976 Lazer fixed up by the skilled…read moremechanics over at NYC Mopeds. Within about a weeks and a half, they were able to get her fired up again and fixed an issue that kept her under a tarp for nearly two years. You get what you pay for here and that is great customer service, high quality repairs and expert knowledge. It's no wonder I saw about 4 other moped rider dropping off or picking up their bikes while I was there.. these guys know their stuff! Also, in case you're reading this and considering bringing in your moped... just know that they only work on actual oldschool mopeds (ie. with 2 stroke engines and pedals). If you're not sure if your moped fits in that category, check out their website for a full list of what they do and do not work on. Thanks again fellas!!

This place is great. Very knowledgeable and friendly staff. Would recommend stopping by even if you…read moredon't have a moped just to see the great bikes they have at all times. They will always get your moped on point.

John, the General Manager is nice, friendly and professional. The repair team is responsible to…read morecustomers and offer additional advice without upselling. I am more than happy introducing John and his team to all car owners.

Specialized and fast service. Service with active voice too. Price are reasonable and buy used…read morecars