We couldn't be happier with our new hardwood floors and the entire experience from start to finish. Our home is a large 1969 house with multiple bedrooms, uneven subfloors, and several challenging transition points where the new flooring had to seamlessly meet existing hallway flooring. This was not an easy project, but the team treated it with incredible care and attention to detail.
Rather than rushing the installation, they spent an additional week carefully leveling the floors to ensure the finished product would be perfect. That commitment to quality speaks volumes about their integrity and craftsmanship. The final result is absolutely beautiful, with every room flowing seamlessly despite the unique challenges of the home.
They also provided invaluable guidance throughout the process. Instead of simply selling us what was popular today, they took the time to explain current design trends versus timeless choices that would add long-term value to our home. Their recommendation on the floor color was spot on, and we couldn't be more pleased with how it complements the natural light in each of our bedrooms, all of which have different sun exposures.
What truly set them apart was the level of service after the installation. They went above and beyond to educate us on how to properly care for the floors, recommended the right rug pads that wouldn't damage the finish, advised us on replacing office chair casters with floor-safe wheels, and even discussed best practices for protecting the floors from heavy furniture. They genuinely wanted to ensure our investment would look beautiful for years to come.
It's rare to find a company that combines exceptional craftsmanship with this level of honesty, professionalism, and customer care. They exceeded our expectations in every way, and we would recommend them without hesitation to anyone looking for hardwood flooring. If you're looking for a team that takes pride in doing the job right--not just getting it done--you won't find a better choice. read more
